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Petition Hearing – 03 February 2026
Part I – Public
Petition requesting the containment of commercial waste bins on
Coldharbour Lane and Hunters Grove, Hayes, to use smaller
vehicles to collect waste more frequently and add more bollards at
the location to stop illegal parking
Cabinet Member &
Portfolio
Councillor Wayne Bridges - Cabinet Member for Community &
Environment
Responsible Officer Richard Webb, Director of Community Safety and Enforcement
Report Author &
Directorate
David Holmes ASB Team ( Response), Residents Services
Directorate
Papers with report None
HEADLINES
Summary
This report informs the Cabinet Member of a petition requesting
improvements to waste management and parking controls at
Coldharbour Lane/Hunters Grove, Hayes. Petitioners ask the
Council to:
(i) provide a contained/enclosed area for commercial waste bins on
private land to the side of 108 Coldharbour Lane;
(ii) install additional bollards at the junction of Hunters Grove and
Coldharbour Lane to deter illegal parking; and
(iii) use smaller vehicles to collect waste more frequently.
The report sets out the background, assessment, and options, and
seeks direction on engagement with the landowner/management
company.
Putting our Residents
First
Delivering on the
Council Strategy
2022-2026
This report supports our ambition for residents / the Council of:
Be / feel safe from harm
This report supports our commitments to residents of:
Safe and Strong Communities
Financial Cost No direct financial cost to the Council is anticipated at this stage.
Any enclosure works on private land would be a matter for the
landowner/management company.
Select Committee Residents’ Services Select Committee.
Ward Hayes Town
RECOMMENDATIONS
That the Cabinet Member for Community & Environment:
Petition Hearing – 03 February 2026
Part I – Public
1. Notes the work undertaken to date to improve the appearance and management
of the bin storage area.
2. Notes the legal limitations o n the Council’s ability to take enforcement action
on privately owned land.
3. Notes the recent change of ownership, specifically of land at 106 to 126
Coldharbour Lane, Hayes.
4. Notes that the ASB team is delivering a number of community-based initiatives
in the area aimed at improving waste disposal practices among residents and
businesses.
5. Agrees to the commitment to hold a site meeting to discuss the ongoing issues
with the petitioner and concerned residents.
Reasons for recommendations
The Petition Hearing will provide a valuable opportunity to hear directly from the petitioners
regarding their concerns and suggestions.
Alternative options considered/ risk management
None at this stage.
Select Committee comments
None at this stage.
SUPPORTING INFORMATION
Background
1. For a considerable period, a piece of private land located in Hunters Grove, Hayes at the
address of 106- 126 Coldharbour Lane, Hayes, UB3 3HD has been utilised for storing bulk
waste bins and waste items from an adjacent furniture store.
2. This waste facility is intended for use by occupants of flats located at the address. In
addition, the facility has been used unlawfully by the general population to dispose of other
waste, including household waste.
3. The land has been owned since December 2013 by LIONWALK JERSEY LIMITED
(incorporated in Jersey) care of R BC Trust Company (international Limited), La Motte
Chambers, St Helier, Jersey, Channel Islands, JE1 1PB.
4. From recent enquiries officers understand that this proprietorship has changed to a
management company, namely Uniq Block Management of Wickford, Essex from August
2025.
5. A map of the property from HM Land Registry is below. The area in grey/white is adopted
highway which includes the footpath. The green highlighted area is Title Number
MX435602, the Freehold Title to the building and land at 106 t o 126 Coldharbour Lane,
Petition Hearing – 03 February 2026
Part I – Public
Hayes. It also shows Leasehold Title AGL207040 to the land at the same location. There
are separate Leasehold Titles for some flats above ground level.
6.
7. It has been the responsibility of the leaseholder to clear any accumulation of waste from
the private land and of the Council to remove waste from the highway (footpath) that runs
alongside.
Petition
8. The desired outcome suggested by the petition are as follows:
‘’These Commercial Bins should be removed from the footpath and relocated elsewhere
safe and away. I n some nicely designed enclosures within the premises of the buildings
the refuse comes from.’’
‘’This will improve the street scene, will be safer for footpath users and shall make the
junction nice and clean.’’
‘’Refuse should be collected by smaller trucks, may be more frequently (2/3 days per
week) so that they are NOT overfilled, smelly and wouldn’t attract RATS/MICE in our
streets.’’
Petition Hearing – 03 February 2026
Part I – Public
‘’Add more bollards at the top end road, that will avoid illegally parking and conjection and
arguments at the top of the road.’’
Waste & Fly tipping concerns
9. A review of reports made to the Council over the last twelve months reveal that fly tipping
is a problem identified by residents at locations the length of Hunters Grove. Most of the
reports received are managed by the Waste Services team owing to the lack of evidence
identifying a possible suspect. This means that the waste is cleared quickly.
10. A review of reports made to the Council in the preceding t hirteen months (December 24
to January 26), linked with Hunters Grove reveal the following figures.
Domestic Recycling Bags 76
Fly tipping 15
Street cleansing 5
Trees 3
Planning 2
Potholes 2
Dogs 1
Request for Domestic Grant 1
Rubbish Accumulation 2
Request for Road Gritting 1
A small number of reports were duplicated.
5 reports related to the land in question.
11. A waste contract is in place for two bulk bins with weekly collections each Monday. The
bulk bins are used by residents of the flats located above 106 to 126 Coldharbour Lane.
They are located on the strip of land in Hunters Grove that belong to the premises.
12. Our waste services team have provided information that the location was subject to daily
attendance for removal of waste from the public highway (footpath) and have considered
whether the use of smaller vehicles would be a viable option. Their response is detailed
below:
‘’Due to the volume, weight and size of the bulk bins cleared from this location a smaller
waste vehicle would not be suitable due to limited lifting ability and load capacity to clear
the volume of waste. Furthermore, smaller vehicles require more frequent visits to tipping
locations and are therefore less environmentally friendly as larger vehicles that are able to
collect substantially more waste with fewer visit to disposal locations resulting in better
productivity and round efficiency.”
13. Conversations with the new proprietor have shown promise but no evidence of positive
steps have been provided to date. Uniq Block Management maintain the land and clear
waste whilst maintaining a waste contract for two bulk bins with Hillingdon Waste Services.
14. The proprietors so far have complied with any requests from Council teams responsible
for anti-social behaviour. These requests have often been prompted by complaints from
Members and residents. The ASB team agree with the petitioner that a long-term solution
is required, and an option is to contain the area used for waste receptacles. An image
Petition Hearing – 03 February 2026
Part I – Public
from 2021 shows the extent of the issue raised and the timescale over which the problem
has been presenting itself.
15. More recent enquiries have identified a new leaseholder of the land. Initial engagement
was constructive and established a positive and promising dialogue. The proprietor has
engaged with officers from the ASB Team and initially indicated an intention to secure the
land to address the issues. However , they have since advised that there is currently no
budget available to progress such works.
CCTV and Bollards
16. The junction at the location is covered by CCTV operated by the London Borough of
Hillingdon, which can assist in gathering evidence relating to incidents of littering and
fly‑ tipping. However, the evidential value of CCTV footage is dependent on the ability to
clearly identify an individual committing the offence. As a result, while CCTV can provi de
supporting evidence, it does not in isolation provide sufficient information to enable
enforcement action unless the person captured can be reliably identified.
Other Matters
17. Hunters Grove has been the subject of four requests by the Petitioner. This report covers
one area, specifically the removal and management of waste.
18. Other requests in petitions have sought improvements to the footpath surface, additional
bollards and revised parking management. The latter three have been addressed to the
satisfaction of our petitioner with a new footpath surface laid, additional bollards placed
on Hunters Grove and parking management in place the length of Hunters Grove.
19. This petition also includes the comment relating to bollards in the area. Consideration for
additional bollards has prompted guidance from the Highways Network Manager, as
follows: Overuse of bollards results in visual clutter, obstruction to the mobility impaired,
and an ongoing maintenance liability. In accordance with best practice, bollards should be
avoided if possible, and if used, should be part of a coordinated street furniture design,
and even then, only in moderation.
Petition Hearing – 03 February 2026
Part I – Public
Accordingly, there is a presumption against the installation of bollards solely to deter illegal
parking or unauthorised crossing of the footway where all enforcement options should be
reviewed first.
Highways will therefore only install bollards as a last resort once all avenues of
enforcement have been exhausted by way of Parking and/or enforcement action.
20. In this instance, having taken the above into consideration and in response to the petition,
additional bollards have been installed in the area.
Enforcement Powers and Actions by the ASB Team
21. Dealing with reports of waste deposits, whether arising from fly ‑ tipping, littering, or the
inappropriate storage of waste associated with a premises, follows a well ‑ established
and proportionate process within the ASB service. This process normally begins with
engagement and education, and where necessary progresses to formal enforcement
action. This approach utilises the provisions of the Environmental Protection Act 1990,
including Section 79, whereby an inspection is undertaken to determine whether the
deposit constitutes a statutory nuisance. Where a statutory nuisance is identified,
responsibility for remedying the issue, including the removal of the waste, rests with the
person responsible for the deposit or, in the case of commercial premises, the proprietor.
22. Should sufficient evidence be obtained to support enforcement action and to meet the
criminal standard of proof namely, beyond reasonable doubt that an individual has
committed an offence of littering or fly ‑ tipping, the Council may, in appropriate cases,
issue a Fixed Penalty Notice as an alternative to prosecution.
23. The Environmental Protection Act also provides guidance and direction on the provision of
waste receptacles for domestic and commercial properties and empowers Local
Authorities to take enforcement action where this is not complied with.
24. In this case, the proprietor holds an active contract with the Council’s Waste Services
team for the provision and servicing of bulk waste bins, which are located and stored on
private land associated with the premises.
25. Section 47 of the Environmental Protection Act 1990 gives the council the power to require
businesses to store and present their waste in a specific way. This may include using
particular bins, the designation of specific storage locations, and requirements to ensure
waste is not deposited on the public highway or in a manner that causes obstruction,
creates health and safety risks, or results in environmental harm. A business served with
a Section 47 notice has a legal duty to comply with the requirements set out within it, and
failure to do so may result in enforcement action.
26. Consideration must also now be given to the forthcoming changes in recycling
requirements due to be introduced from 31st March 2026. These will require businesses to
separate waste into a minimum of four distinct waste streams: food waste; paper and
cardboard; dry recyclables (glass, metal and plastic); and residual waste.
27. Although the Council has no statutory power to require the construction of a dedicated
storage facility for bulk waste bins, it is accepted by the petitioner and Council that the
current arrangements are unacceptable.
Petition Hearing – 03 February 2026
Part I – Public
28. Whilst it is acknowledged that the current measures are inadequate, the Council has
limited enforcement options to compel the landowner/proprietor to undertake
improvements to the site . To date t he Leaseholders have complied with the ir legal
obligations, in that appropriate provision has been made for the disposal of waste and the
facilities are located on private land . However, the location and visibility of the current
facility have made it a focal point for unlawful disposal by third parties, consistent with
wider patterns of fly ‑ tipping observed in the surrounding areas of Hunters Grove and
Coldharbour Lane. A proportionate and effective solution for this specific location would
be to relocate or screen the existing waste storage so that it is removed from public view,
while remaining accessible to residents entitled to use the facility and to the Council’s
Waste Services team for collection and servicing.
29. Where inadequate storage is causing a persistent, detrimental community impact, the
Council may issue a Community Protection Notice (CPN) requiring reasonable
improvements, though any structural works may still require planning permission. It should
be noted that non ‑ compliance with a CPN results in only a £100 Fixed Penalty Notice,
which may be a cheaper option for the landowner than undertaking necessary
bin‑ storage improvements, and therefore limits the effectiveness of this enforcement tool.
By contrast, Section 59 of the Environmental Protection Act 1990 allows the Council to
require removal of unlawfully deposited waste but cannot compel investment in new
bin‑ storage infrastructure.
30. Previous actions taken to gather evidence from waste deposits at this location and issuing
Fixed Penalty Notices has achieved some success and provided a short -term solution.
However, the evidence gathered has also demonstrated that the location is being used by
a significant number of unidentified individuals who are not entitled to use the facility and
who are treating the area as an informal local refuse disposal point, resulting in ongoing
littering and fly‑ tipping.
31. Prior to 2025, enforcement and monitoring efforts were primarily focused on the junction
of Coldharbour Lane and Hunters Grove. This resulted in a range of formal interventions
being taken in respect of the previous leaseholder of 106 –126 Coldharbour Lane,
including the service of an Environmental Protection Notice, a Community Protection
Warning, a Community Protection Notice, and the issuing of a Fixed Penalty Notice.
During 2025, concerns broadened to encompass the wider Hunters Grove area, with
reports of domestic waste being deposited on the public highwa y. This included items
such as mattresses, beds and a refrigerator. Regular reports have also continued to be
received in relation to 106–126 Coldharbour Lane. All reports received during this period
were triaged in line with established procedures and referred to the Council’s Waste
Services team for clearance, as no direct enforcement opportunities were identified
32. During 2025, a total of two Fixed Penalty Notices were issued in Hunters Grove and 81
issued in Coldharbour Lane. In Coldharbour Lane, this included one Fixed Penalty Notice
for fly ‑ tipping and 14 for littering. In Hunters Grove, two Fixed Penalty Notices were
issued for littering offences. In addition, proactive checks of business premises to assess
compliance with waste storage and disposa l requirements were carried out in both 2024
and 2025.
Ongoing actions and monitoring
33. Hunters Grove is currently identified as an area requiring a robust and coordinated
enforcement response that extends beyond the immediate location identified by the
Petition Hearing – 03 February 2026
Part I – Public
Petitioner. The wider Hayes Town area is recognised as a hotspot for waste accumulation
and fly‑ tipping, requiring sustained intervention.
34. Officers from the Council’s Environmental Enforcement Team and the Anti ‑ Social
Behaviour (ASB) team are present in the area on a regular basis and will continue to work
collaboratively. This includes the coordination of multi ‑ agency days of action aimed at
enforcement, education, and securing compliance with waste management requirements.
35. It is suggested that a more effe ctive and financially efficient approach would involve a
programme of community engagement and targeted education with both businesses and
residents, followed by coordinated enforcement activity covering the entire length of
Coldharbour Lane and Hunters Gr ove. A recent increase in reports has provided an
opportunity to commence focused engagement with residents in Hunters Grove. This is
particularly important given the emerging challenge identified through future enforcement
considerations, namely a developing pattern of multiple waste deposit locations along the
length of Hunters Grove, rather than a single isolated hotspot.
36. Addressing this emerging pattern will require sustained community engagement as the
foundation of the approach, supported by further targeted enforcement activity. In parallel,
consideration will need to be given to practical environmental improvements designed to
reduce opportunities for misuse.
37. This may include the relocation or redesign of existing waste facilities to remove them
from public view where possible, discourage unlawful disposal, and improve overall
compliance with waste management requirements.
Financial Implications
Any decision or future decisions made incurring financial expenditure on this matter is subject to
and will also require spend control approval in line with the council’s updated financial procedures.
RESIDENT BENEFIT & CONSULTATION
The benefit or impact upon Hillingdon residents, service users and communities
The recommendations will allow the Cabinet Member to consider the petitioners’ requests and
determine the most appropriate course of action. Further engagement with residents would
provide an opportunity to empower the local community, enabling residents t o influence and
shape the improvements that are proposed in response to the issues identified.
Consultation & Engagement carried out (or required)
No consultation has been carried out.
CORPORATE CONSIDERATIONS
Corporate Finance
None at this stage.
Petition Hearing – 03 February 2026
Part I – Public
Legal
There are no known legal impediments to the Cabinet Member accepting the recommendations
as proposed.
BACKGROUND PAPERS
Nil
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