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Friday 24th January 2025 • View on LB Hillingdon’s website

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👥 Attendance details📄 Agenda frontsheet PDF 398 KB📦 Agenda reports pack PDF 74 MB📝 Printed minutes PDF 412 KB
Read the text of: Agenda frontsheet PDF 398 KB (3 pages)
Lloyd White Head of Democratic Services London Borough of Hillingdon, Phase II, Civic Centre, High Street, Uxbridge, UB8 1UW Putting our residents first NOTICE OF HEARING Licensing Sub- Committee Councillors on the Sub-Committee: Becky Haggar OBE (Chair) Darren Davies Kuldeep Lakhmana IMPORTANT INFORMATION On receipt of this notice, you MUST notify the Committee Clerk (contact details below) by the following date: Wednesday 22 January 2025 If you don’t notify you may lose your right to speak at the hearing. When notifying you must confirm: 1) Whether you intend to attend or to be represented by someone at the hearing; 2) If you consider a hearing to be unnecessary and; 3) Whether to request that another person attends (other than your representative) as a witness Date: FRIDAY 24 JANUARY 2025 Time: 10:00 Venue: COMMITTEE ROOM 5 CIVIC CENTRE, UXBRIDGE Meeting Details: If this is a public hearing, then the public and press are welcome to attend and observe the meeting. For safety and accessibility, security measures will be conducted, including searches of individuals and their belongings. Attendees must also provide satisfactory proof of identity upon arrival. Refusal to comply with these requirements will result in non-admittance. This meeting may be broadcast on the Council’s YouTube channel. You can also view this agenda online at www.hillingdon.gov.uk Published: Thursday 9 January 2025 Contact: Anisha Teji, Democratic Services Tel: 01895277655 Email: ateji@hillingdon.gov.uk Useful information for residents and visitors Watching & recording this meeting (if a public meeting only) If this meeting is to be held in Public (Part 1) you can watch it on the Council's YouTube channel, live or archived after the meeting. Residents and the media are also welcome to attend in person, and if they wish, report on the public part of the meeting. Any individual or organisation may record or film proceedings as long as it does not disrupt proceedings. It is recommended to give advance notice of filming to ensure any particular requirements can be met. The Council will provide seating areas for residents/public, high speed WiFi access to all attending and an area for the media to report. The officer shown on the front of this agenda should be contacted for further information and will be available to assist. When present in the room, silent mode should be enabled for all mobile devices. Travel and parking Bus routes 427, U1, U3, U4 and U7 all stop at the Civic Centre. Uxbridge underground station, with the Piccadilly and Metropolitan lines, is a short walk away. Limited parking is available at the Civic Centre. For details on availability and how to book a parking space, please contact Democratic Services. Please enter via main reception and visit the security desk to sign-in and collect a visitor’s pass. You will then be directed to the Committee Room. Accessibility For accessibility options regarding this agenda please contact Democratic Services. For those hard of hearing an Induction Loop System is available for use. Emergency procedures If there is a FIRE, you will hear a continuous alarm. Please follow the signs to the nearest FIRE EXIT and assemble on the Civic Centre forecourt. Lifts must not be used unless instructed by a Fire Marshal or Security Officer. In the event of a SECURITY INCIDENT, follow instructions issued via the tannoy, a Fire Marshal or a Security Officer. Those unable to evacuate using the stairs, should make their way to the signed refuge locations. Agenda CHAIRMAN'S ANNOUNCEMENTS Hearing Protocol 1 Apologies for Absence 2 Declarations of interest in matters coming before this meeting 3 To confirm that the items of business marked Part I will be considered in Public and items marked Part II will be considered in Private 4 Matters that have been notified in advance or urgent Part I - Members, Public and Press Title of Report / Address of application Ward Time Page 5 Application for the grant of a Premises Licence: Mandala Restaurant and Lounge, Carter House, Colham Mill Road, West Drayton, UB77AE West Drayton 10 am 3 - 117

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Read the text of: Printed minutes PDF 412 KB (12 pages)
Minutes LICENSING SUB-COMMITTEE 24 January 2025 Meeting held at Committee Room 5 - Civic Centre Committee Members Present: Councillors Becky Haggar OBE, Darren Davies and Kuldeep Lakhmana Responsible Authorities: PC Penny Brown, Metropolitan Police PC Dave Butler, Metropolitan Police Daniel Ferrer, Licensing Authority Also Present: Andzelika Szylle - Applicant Nick Semper - Applicant’s representative Chris Lucan – Applicant representative LBH Officers Present: Gurnam Bains, Legal Officer Anisha Teji, Senior Democratic Services Officer Mark Rose, Licensing Officer 86. APOLOGIES FOR ABSENCE (Agenda Item 1) None. 87. DECLARATIONS OF INTEREST IN MATTERS COMING BEFORE THIS MEETING (Agenda Item 2) It was confirmed that there were no declarations of interest. 88. TO CONFIRM THAT THE ITEMS OF BUSINESS MARKED PART I WILL BE CONSIDERED IN PUBLIC AND ITEMS MARKED PART II WILL BE CONSIDERED IN PRIVATE (Agenda Item 3) It was confirmed that all items would be heard in Part I. 89. MATTERS THAT HAVE BEEN NOTIFIED IN ADVANCE OR URGENT (Agenda Item 4) The Sub - Committee received late information an hour prior to the hearing and decided not to accept it due to its lateness as all parties would need time to consider the information received. 90. APPLICATION FOR THE GRANT OF A PREMISES LICENCE: MANDALA RESTAURANT AND LOUNGE, CARTER HOUSE, COLHAM MILL ROAD, WEST DRAYTON, UB77AE (Agenda Item 5) INTRODUCTION Mark Rose, Licensing Officer at t he London Borough of Hillingdon, introduced the report and photographs relating to the application for the grant of a new premises licence in respect of Mandala Restaurant and Lounge, West Drayton . The application had attracted representations from the loc al MP, Ward Councillors, residents, the Licensing Authority and the Metropolitan Police. No objections were received from the planning or fire and rescue authority. An application was made for: - the sale of alcohol for on -sales from Monday to Thursday (11 am-11pm) and from Friday to Sunday (11am-1am) - late night refreshments on Friday, Saturday, and Sunday from 11am to 1am - extension to 2am for special occasions such as Valentine's Day, Christmas Eve, New Year's Eve, bank holidays and Sundays before bank holidays The proposed opening hours were Monday to Thursday from 11am to 11pm and Friday to Sunday from 11am to 1am. A background of chronology of events was provided to the Committee. It was noted that the application was submitted on 1 December 2024 and a site visit was undertaken on 19 December 2024 to confirm that the blue notice was on display. Although the premises did not have a licence, it was granted four temporary event notices (TENS) in December for a total of 21 days. No complaints or call -outs were received during the times the TENS were in place. The Sub - Committee was invited to determine the application, considering all submissions both verbal and written. APPLICANT On behalf of the Applicant Andzelika Szylle, the Applicant’s representativ e, Nick Semper addressed the Sub - Committee. It was reported that the premises primarily focused on food and fine dining, with the intention to sell alcohol mostly during dining hours. The ground floor included a bar, waiting area and lounge designed to provide a relaxing environment for customers, whilst the first floor had a restaurant with a seating capacity of 47. The Applicant was a responsible operator with over 10 years of experience in hospitality, including seven years as a manager. The Applic ant had never come to the attention of any responsible authorities and employed six staff members, which would increase to 12 when fully operational. Alcohol was sold on -site throughout December under various TENs without any issues. A comprehensive and d etailed operating schedule had been proposed to ensure that the Licensing Objectives were robustly promoted and not undermined. There was no history of crime, disorder or public nuisance at these premises. The application was for the on -sale of alcohol and late-night refreshment, with no live or recorded music or other forms of regular entertainment. It was submitted that the hours were not excessive and nearby premises had similar licences. The Applicant’s representative emphasised that each application must be judged on its own facts and merits, with the burden on the Applicant to show that the proposed operation would promote the Licensing Objectives. It was noted that the objections had been received from the Licensing Authority, Ward Councillors and local residents. The Applicant’s representative addressed various concerns raised by local residents, including noise and parking. It was highlighted that the premises' previous use had no bearing on the current application and that the new operation was a food-led establishment with significant investment in refurbishment. The Applicant informed the Committee that the restaurant was designed for local residents, particularly those from Middle Eastern and European backgrounds. The restaurant featured a lo unge and shisha area, catering to the preferences of the local community. The owners had invested significantly in creating a beautiful design and emphasised that the establishment was not a nightclub, despite its appearance with many lights. The premises did not sell alcohol and had made provisions for disabled access, including ramps and accessible toilets. During Member clarification questions it was noted that the parking bays outside the restaurant would be monitored by front -of-house staff and yello w cones would be placed to prevent unauthorised parking. The premises would rent seven additional parking spaces from another premises nearby. It was also noted that the last entry into the building was 30 minutes before closing and no service would be p rovided in the last 30 minutes. In response to Member questions around security, it was explained that there were plans to employ SIA door staff and there would be up to 12 members of staff to manage various operations, including parking, table service a nd bookings. There was no live entertainment application for the premises. Although the current DPS was new to the role they had prior experience managing restaurants and selling alcohol and were aware of the Licensing Objectives, including safety, prevent ing nuisance and protecting children. The premises could accommodate 110 customers and had a total of 12 parking spaces RESPONSIBLE AUTHORITIES LICENSING AUTHORITY Daniel Ferrer introduced himself on behalf of the Licensing Authority as a Responsible Authority. The Licensing Authority raised a representation based on assessment of the application and a visit to the premises on 18 December 2024. Objections to the application were raised on the grounds of the prevention of crime and disorder and the prevention of public nuisance. It was submitted that there were gaps in the application relating to the food service, compliance with the Health and Safety Act and the role of SIA staff in preventing crime and disorder. It was further submitted that there was a lack of specific details relating to a dispersal policy and procedures for the end of the night which may cause potential disturbances from the outside area impacting local neighbours. During Member clarification questions, it was confirmed that the site vis it was undertaken at 15:30 in the afternoon on 18 December 2024. TENs were automatically granted and were consulted on by the Metropolitan Police and the Environmental Protection Team. It was confirmed that a meeting had been arranged between the Licensing Authority and Applicant/ Applicant’s representative to discuss potential concerns. The importance of assessing each case on its own merits was emphasised. METROPOLITAN POLICE PC Penny Brown and PC Dave Butler addressed the Sub - Committee on behalf of the Metropolitan Police acting as a Responsible Authority. The Metropolitan Police’s priority was to ensure that the conditions and hours were appropriate and proportionate to the business in addition to being robust enough to uphold the Licensing Objec tives. A background of the application was provided. The proposed conditions had been discussed with the Applicant’s representative and a further condition had been agreed in addition to the conditions proposed in the agenda. It was noted that the proposed conditions related to the venue's capacity limit of 110, a written dispersal policy, no admittance or readmittance within 30 minutes of the final hour and no glass or glass bottles to be taken from the premises. Members were informed that the premises h ad applied for longer hours but were not using them to the full extent during the December period, with the venue closing before 11:00 p.m. and last orders at 10:30 p.m. There were no complaints or reports of crime and disorder during this period. Concerns were raised around vertical drinking and the restaurant aspect, suggesting that further limiting the number of people in certain areas or at certain times could be considered. The importance of clear conditions was emphasised for the Applicant to follow. During Member clarification questions, it was noted that the premises' capacity was set at 110, although a suggestion was made to limit it to 100 to prevent it from becoming more of a bar or nightclub environment. The enforcement of the capacity limit w ould be managed by the Applicant through table bookings, ensuring they did not exceed the limit. The Applicant agreed to adjust the Sunday operating hours from 1:00 to 12:00, acknowledging that late hours on Sunday might be problematic as it led into a wor king day. OTHER PARTIES Alison Roper - Chair of Residents Association The Chair of the Residents Association, Alison Roper addressed the Committee and clarified that most residents did not oppose the premises serving alcohol. Concerns were raised re garding parking including blocked pavements and fire exits. It was submitted that parking was not fit for purpose and the blocked the fire exit posed a safety risk. One parking space directly covered the pavement, forcing pedestrians to use the road at a b lind spot. There were also constant issues with parking on double yellow lines, and residents had to ask patrons to move their cars. The ten parking spaces were in an alleyway directly opposite the premises, which could be challenging to navigate. Concerns were also raised about the premises staying open until 1:00 or 2:00 am on weekends, which was seen as inappropriate for a residential area causing public nuisance and noise disturbance. Issues were raised about the premises’ compliance with health and s afety regulations, including fire safety and accessibility. In the residents’ view, it was not clear whether this premises would be operating a restaurant or a nightclub with residents noting that the advertising suggested more of a nightclub environment. It was suggested that the premises should close at 11:00 pm on weekdays and Sundays, and at midnight on Fridays and Saturdays. It was also emphasised that the premises should focus on being more a restaurant, with appropriate advertising and a clear food menu. Jan Sweeting - Ward Councillor for West Drayton Councillor Jan Sweeting, Ward Councillor for West Drayton, was present and addressed the Sub -Committee highlighting the concerns the premises had had on the local community, particularly in terms of noise and public nuisance. The Sub – Committee was informed that the restaurant's licence application was submitted very late, causing a temporary licence arrangement which the Council and Metropolitan Police could not object. There had been numerous co mplaints from residents about noise and public nuisance. The restaurant had been a public nuisance during its construction and continued to be so with vehicles blocking pavements and generating excessive noise. It was submitted that the extended opening h ours of the restaurant were seen as a potential magnet for disorder and disturbance in nearby roads where there was already a history of anti -social behaviour. Residents had expressed concerns about the potential for increased crime and disorder due to the restaurant's late hours. Concerns were also noted in relation to evacuation procedures and toilet facilities which was not wheelchair friendly. During Member clarification questions it was noted that there were parking management schemes in place throughout the Garden City Estate, impacting a number of near by roads. Each road had its own arrangements, except for one which was managed by the another operator. A recommendation was made not to approve the application until all the issues mentioned were addressed. Janet Duncan – Local Resident Janet Duncan addressed the Sub - Committee and raised unease about the premises and its impact on the neighbourhood. There were concerns about the narrow pavement, which was just wide enough for a buggy or whee lchair and the Committee was asked to ensure that the accurate number of car parking spaces was noted. Alan Clark – Local Resident Alan Clark informed the Sub – Committee that he had visited the premises for dinner and described it as beautifully decor ated. There were howev er safety and hygiene concerns raised. The resident noted the absence of essential fire safety equipment, such as fire alarm panels, fire exit signs and firefighting equipment. They also observed potential fire hazards including plast ic decorations and propane gas heating units. Additionally, the resident pointed out the lack of hygiene certificates, proper cooking area screens and disabled access facilities. The need for the building to meet category L2 fire safety regulations was highlighted, and it was requested that a re - inspection be carried out by local authorities. Thomas Arunhammer - Local Resident Mr Arunhammer lived opposite the premises and raised objections based on noise, which he described as an ongoing nightmare fo r over two years impacting his sleep patterns negatively. The Applicant’s assertion that they had tried to engage with the neighbourhood was contested. It was submitted that the residents were never informed about building procedures, schedules or noise le vels, and had to endur e a generator running late into the night without prior notice. Blocked parking, difficulty accessing driveways, and being sworn at by people when asking them to move their vehicles, lead the resident to consider moving if the licensing hours were extended. DISCUSSION The below key points were noted during the discussion stage of the hearing. - The Applicant was asked about their engagement with local residents, and it was clarified that invitations were sent via social media and posters, not leaflets - There were no reports of antisocial behaviour or noise complaints during the TENS period. However, there was a discussion about a noise complaint relating to a birthday party at the venue. The Applicant confirmed that the music was due to singing happy birthday at a 75th birthday party. - The Applicant was questioned about parking availability and the impact of removing parking spaces. It was suggested that removing parking spaces might not reduce traffic. - There was a query about whether t he premises served a f ull menu or just snacks during the TENs period and the Applicant clarified that they were working on the menu during the soft opening. - Concerns were raised about the accessibility of disabled toilet facilities. The Applicant explained that they had installed a ramp to improve access. - There was discussion regarding a serious police incident, but it was clarified that the venue was closed at the time of the incident. The Metropolitan Police also confirmed that there was no information to share with the Su b-Committee in respect of the incident. - The Applicant confirmed that they would consider a parking strategy and delivery management plan. - The Applicant clarified the seating plan and location of tables for the Sub - Committee. - It wa s confirmed that staff, consisting of six members, were trained by a professional company in health and safety. The Sub - Committee emphasised the importance of having a second person available to manage the premises in the absence of the primary manager. - There was agreement o n several conditions to be implemented, including a 30 - minute drinking -up time, providing a fire risk assessment, ensuring public safety, and restricting the garden area's usage. - The topic of table service was addressed, with the Sub -Committee recommending that all alcoholic beverages be served to seated customers to prevent vertical drinking. - The Sub -Committee also discussed the impact of amplified music on residents, agreeing that background music to set ambiance was acceptable, but loud music or karaoke would not be permitted. - It was noted that the garden area would be open up to 10:00 in the evening and the timing was emphasised to ensure that the garden area did not cause disturbances at night. In respect of the noise complain t mentioned, following further investigation, the Licensing Officer clarified the Environmental Protection Team Manager received a letter about alleged complaints and visited the premises between 11:00 and 1:30 pm. Officers picked up the complaint on Satur day and wrote the lett er immediately after speaking with the complainant about the allegation. The details of the allegation were not specified however when officers arrived a few minutes before 11:00 pm, music was being played at a level unlikely to cause public or statutory nuisance, although it was audible outside. The music ceased as officers entered at 11:00 pm. The letter served was regarding an allegation of nuisance from music. CLOSING REMARKS The Metropolitan Police emphasised the importance of ensuring that the conditions and hours of operation were appropriate and proportionate to the business while being robust enough to uphold licensing objectives, particularly focusing on the prevention of crime and disorder. The conditions submitted by the Applicant in the operating schedule, agreed conditions in the appendix, the verbal agreement on 30 -minute drinking-up time, reducing the terminal time for alcohol sales by 30 minutes and reduction of licensable activities were welcomed. The Licensing Au thority submitted that there were still concerns in relation to the Licensing Objectives, dispersal and food arrangements and SIA door staff monitoring, preventing public nuisance, and crime disorder. Ward Councillor, Councillor Sweeting, highlighted that the restaurant was located at the entrance to a large estate with many vulnerable residents, and its garden area is within 2 meters of a family house, raising safety and noise concerns. It was submitted that the proposal to operate the restaurant until 1 :00 am was problematic due to its proximity to family housing and existing parking issues. Local Resident, Janet Duncan noted that this was a helpful discussion and welcomed the change to the operating hours. The Applicant wished to highlight to the Su b-Committee’s that parking and planning was not relevant. It was highlighted that Mandala Restaurant and Lounge was a restaurant, not a nightclub or pub, and they had had any incidents of drunk people leaving their premises. The Applicant did not have any live music or DJs and would abide by the conditions. COMMITTEE DELIBERATION All parties were asked to leave the room while the Sub -Committee considered its decision. All parties were invited back to the meeting for the Chairman to announce the decision of the Sub-Committee. CONSIDERATIONS The Sub -Committee listened to all representations made and considered the Responsible Authorities’ recommendations. In addition, the Sub -Committee welcomed the conditions offered by the Applicant and their willingnes s to commit to the lic encing objectives at all times. The Sub-Committee considered all relevant evidence made available to it and in doing so took the following into account: •Licensing Objectives, Licensing Act 2003 •Hillingdon's Licensing Policy • Gu idance issued by the Secretary of State under S.182 of the Licensing Act 2003 The decision of the Sub -Committee is to GRANT the application for a new premises licence subject to the following conditions: The opening hours between Sunday and Thursday shall be between 11:00 hours and 23:00 hours with the sale of alcohol until 23:00 hours. The opening hours on Fridays and Saturdays shall be between 11:00 hours and 01:00 hours with the provision of the sale of alcohol until 12:30 hours. The premises must a lso comply with the following conditions: 1. The maximum number of persons accommodated at any one time within the premises shall not exceed 110 (the maximum capacity set by the Fire Risk Assessment, or other capacity limit ever revised by the Fire & Rescue Service). 2. No patrons shall be admitted or re -admitted to the premises within 30 minutes of the applicable terminal hour except for patrons permitted to leave temporarily the premises to smoke. 3. No more than 5 customers shall be permitted to smok e outside the Premises at any one time from 21:00 hours daily. 4. The Premises Licence Holder shall ensure that all customers smoking outside the Premises are managed in such a way as to minimise disturbance and obstruction of the highway. 4. Customers t emporarily permitted t o leave the premises, e.g. to smoke, shall not be permitted to take drinks with them. 5. The Premises Licence Holder shall ensure that any customers queuing for entry to the Premises are managed in such a way as to minimise disturban ce and obstruction of the highway. 6. The Premises Licence Holder shall develop, implement, and maintain a written Dispersal Policy for the Premises. A copy of the Policy shall be kept at the premises and made available to Responsible Authority Officers o n request. Said Dispersal Policy to be prepared immediately and be made available for inspection upon request by the Council. The Dispersal Policy to be reviewed annually. 7. No waste or recycling, including glass bottles, shall be removed from the Premises, nor placed externally between 20:00 and 09:00 the day following. 8. The bar areas must be regularly cleared of empty bottles and glasses. The Prevention of Crime and Disorder 9. All alcohol shall be purchased from AWRS registered cash & carry and wholesalers. 10. All st aff will have right to work in UK documents checked before being offered employment. 11. Any staff directly involved in selling alcohol must be authorised to do so in writing by the DPS. A record of the authorisation for each member of staff will be kept on the premises and made available for inspection by police and relevant authorities upon request. 12. The Premises Licence Holder must employ SIA Licensed Door Supervisors who are to be on premises on Fridays, Saturdays and Bank Hol idays (including New Years Eve and Christmas Eve) from 21:00. 13. A log of all SIA Door Supervisors employed at the Premises containing clock in times and dates shall be kept on premises and made available for inspection by police and relevant authorities upon request. It will include: Name of SIA, SIA badge number, Time they start and finish. 14. The Designated Premises Supervisor (DPS), a personal licence holder or trained member of staff nominated in writing by the DPS shall be on duty at all times. 15. A CCTV system covering the interior and exterior of the premises will be installed to current Metropolitan Police/Home Office standards and shall be kept operational at all times. a) It shall be capable of taking a head and shoulders shot of persons e ntering the premises, of recording images to an evidential standard in any light and be capable of storing images for a minimum of 31 days. b) At least one member of staff trained to operate the CCTV system and download images shall be on duty at all times . Footage shall be sho wn to the police and screenshots provided to them on request. Copies of downloaded images shall be provided to the police on a USB stick, CD or other acceptable means as soon as possible and in any case within 24 hours the request. 16. Challenge 25 shall be operated as the proof of age policy. 17. All staff who work at the till will be trained for their role on induction and be given refresher training every six months. Written training records will be kept for each staff member and be produced to police and authorised council officers on request. Training will include identifying persons under 25, making a challenge, acceptable proof of age and checking it, making and recording a refusal, avoiding conflict and responsible alcohol retailing. 18. An incident book shall be kept at the premises, and made available to the police or authorised council officers, which will record the following: a) All crimes reported b) Lost property c) All ejections of customers d) Any complaints received e) Any incidents of disorder f) Any seizure of drugs or offensive weapons g) Any faults in the CCTV h) Any refusal in the sale of alcohol i) Any visit made by a relevant authority or emergency services 19. Notices will be prominently displayed by the entry/exit door and point of sale (as appropriate) advising customers: a) That CCTV & challenge 25 are in operation; b) Advising customers of the provisions of the licensing act regarding underage & proxy sales; c) Of the permitted hours for licensable activities & the opening times of the premises; d) To respect residents, leave quietly, not to loiter outside the premises or in the vicinity and to dispose of litter legally. 20. Any alcoholic beverages must be served by waiters to seated customers. Protection of Children from Harm 21. A challenge 25 policy will be in force, where any person looking under the age of 25 shall be asked to prove their age when attempting to purchase alcohol and signs to this effect will be displayed at the premises. Challenge 25 posters displayed where alcohol is sold. 22. All staff be trained in ‘Ask for Angela’ and the DPS to be a member of the local pub watch scheme. 23. The only acceptable ID will be those with photographic identification documents; including passport, photo-card, driving license or proof of age card bearing the PASS hologram. Public Safety 24. A fire risk assessment and emergency plan will be prepared and regularly reviewed. All staff will receive appropriate fire safety training and refresher training. 25. The means of escape provided for the premises shall be maintained, unobstructed, free of trip hazards, be immediately available and clearly identified in accordance with the plans provided. The Prevention of Public Nuisance 26. No noise generated on the premises, or equipment, shall emanate from the premises nor vibration be transmitted through the structure of the premises which gives rise to a nuisance. This is to be approved by the Anti-Social Behaviour and Environmental Team. 27. Sound proofing by a qualified acoustics engineer to be installed so as to reduce noise emanating from the venue, this is to be approved by the Anti-Social Behaviour and Environmental Team. 28. After 23:00 music be limited to background music only. 29. Windows and doors must be closed to prevent the transmission of noise. 30. Delivery drivers and staff shall be instructed to respect the needs of local residents including: a) entering and leaving their vehicles quietly and considerately at a designated area of the premises b) not leaving their vehicle engines running c) ensuring that any recorded music being played in their vehicle is kept to a low volume at the premises d) parking their vehicles considerately e) using any smoking area quietly when on a smoking break f) leaving the premises quietly at the end of their shift 31. A delivery management plan to be implemented immediately. 32. No incoming deliveries shall take place between 2000 hours and 0900 hours. 33. A contact number for the premises shall be made available if required upon request to the police, any other responsible authority or any local resident to express any concerns caused by the operation of the premises. Any complaints and the outcome will be recorded in the incident book. 34. No drinking alcohol outside after 22:30 hours. 35. The bar area be limited to 10 patrons at any one time 36. A parking management plan be implemented be implemented immediately. Right of Appeal The relevant applicant for the premises licence or any other person who ma de relevant representations to the application may appeal against the Council’s decision to the Justices Clerk at the Uxbridge Magistrates Court. Such an appeal may be brought within 21 days of receipt of this Notice of Decision. No decision made by the Council will have effect during the time period within which an appeal may be brought and until such time that any appeal has been determined or abandoned. The Sub-Committee advises as a comfort to residents and a warning to the licensee that the licence may be reviewed an d could potentially be revoked if licence conditions are not adhered to and/or if the premises are managed in a manner which does not uphold the licensing objectives The Applicant will be deemed to have received this decision lette r, two days after the date on the accompanying letter, which will be posted by 1st class mail. This decision Noice will be circulated to all parties within 5 working days. The meeting, which commenced at 10.00 am, closed at 2.15 pm. These are the minutes of the above meeting. For more information on any of the resolutions please contact Anisha Teji on 01895 277655 or ateji@hillingdon.gov.uk . Circulation of these minutes is to Councillors, Officers, the Press and Members of the Public.

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Attendance
Present: Councillor Becky Haggar OBE, Councillor Darran Davies, Councillor Kuldeep Lakhmana

Agenda

86. Apologies for Absence
None.
87. Declarations of interest in matters coming before this meeting
It was confirmed that there were no declarations of interest.
88. To confirm that the items of business marked Part I will be considered in Public and items marked Part II will be considered in Private
It was confirmed that all items would be heard in Part I.
89. Matters that have been notified in advance or urgent
The Sub - Committee received late information an hour prior to the hearing and decided not to accept it due to its lateness as all parties would need time to consider the information received.
90. Application for the grant of a Premises Licence: Mandala Restaurant and Lounge, Carter House, Colham Mill Road, West Drayton, UB77AE PDF 368 KB
INTRODUCTION Mark Rose, Licensing Officer at the London Borough of Hillingdon, introduced the report and photographs relating to the application for the grant of a new premises licence in respect of Mandala Restaurant and Lounge, West Drayton . The application had attracted representations from the local MP, Ward Councillors, residents, the Licensing Authority and the Metropolitan Police. No objections were received from the planning or fire and rescue authority. An application was made for: - the sale of alcohol for on-sales from Monday to Thursday (11am-11pm) and from Friday to Sunday (11am-1am) - late night refreshments on Friday, Saturday, and Sunday from 11am to 1am - extension to 2am for special occasions such as Valentine's Day, Christmas Eve, New Year's Eve, bank holidays and Sundays before bank holidays The proposed opening hours were Monday to Thursday from 11am to 11pm and Friday to Sunday from 11am to 1am. A background of chronology of events was provided to the Committee. It was noted that the application was submitted on 1 December 2024 and a site visit was undertaken on 19 December 2024 to confirm that the blue notice was on display. Although the premises did not have a licence, it was granted four temporary event notices (TENS) in December for a total of 21 days. No complaints or call-outs were received during the times the TENS were in place. The Sub- Committee was invited to determine the application, considering all submissions both verbal and written. APPLICANT On behalf of the Applicant Andzelika Szylle, the Applicant’s representative, Nick Semper addressed the Sub - Committee. It was reported that the premises primarily focused on food and fine dining, with the intention to sell alcohol mostly during dining hours. The ground floor included a bar, waiting area and lounge designed to provide a relaxing environment for customers, whilst the first floor had a restaurant with a seating capacity of 47. The Applicant was a responsible operator with over 10 years of experience in hospitality, including seven years as a manager. The Applicant had never come to the attention of any responsible authorities and employed six staff members, which would increase to 12 when fully operational. Alcohol was sold on-site throughout December under various TENs without any issues. A comprehensive and detailed operating schedule had been proposed to ensure that the Licensing Objectives were robustly promoted and not undermined. There was no history of crime, disorder or public nuisance at these premises. The application was for the on-sale of alcohol and late-night refreshment, with no live or recorded music or other forms of regular entertainment. It was submitted that the hours were not excessive and nearby premises had similar licences. The Applicant’s representative emphasised that each application must be judged on its own facts and merits, with the burden on the Applicant to show that the proposed operation would promote the Licensing Objectives. It was noted that the objections had been received from the Licensing Authority, Ward Councillors and local residents. The Applicant’s representative addressed ... view the full minutes text for item 90.
📄 Application for the grant of a Premises Licence: Mandala Restaurant and Lounge, Carter House, Colham Mill Road, West Drayton, UB77AE PDF 368 KB
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Licensing Sub-Committee - 24 January 2025 Part I – Public Application for the grant of a Premises Licence: Mandala Restaurant and Lounge, Carter House, Colham Mill Road, West Drayton, UB77AE Committee Licensing Sub-Committee Officer Contact Licensing Officer – Mark Rose Papers with report Appendix 1 - Application for the grant of a new premises licence Appendix 2 - Plan of premises Appendix 3 - Representation from Licensing Authority Appendix 4 - Representation from the Metropolitan Police Appendix 5 - Representations from MP & Ward Councillors (5A- 5D) Appendix 6 - Representations from interested parties (6A-6AG) Appendix 7 - Map of the area Appendix 8 - Photo of the premises Appendix 9 - Statement of truth Ward name West Drayton 1.0 SUMMARY To consider an application for the grant of a new premises licence as seen in Appendix 1 in respect of Mandala Restaurant and Lounge, Carter House, West Drayton, UB77AE which has attracted representations, from the local MP, Ward Councillors, local residen ts, the Licensing Authority and the Metropolitan Police. The plan of the premises is attached here as Appendix 2. 2.0 RECOMMENDATION That the Licensing Sub-Committee consider this application for the grant of a new premises licence in respect of Mandala Restaurant and Lounge, Carter House, West Drayton, UB77AE. 3.0 APPLICATION This new premises licence application has been submitted by Mr Nick Semper, an agent, acting on behalf of the applicant Mrs Andzelika Szylle. The premises is situated at Carte r House, West Drayton, UB77AE. This application has been submitted as permitted under Section 2(3) of the Licensing Act 2003 and it seeks permission for the sale of alcohol (on the premises only) 1100-2300 hours Monday to Thursday and 1100 -0100 Friday to Sunday, and late -night refreshment, on Fridays, Saturdays and Sundays from 2300 until 0100 hours. Licensing Sub-Committee - 24 January 2025 Part I – Public Opening hours sought are from Monday to Thursday from 1100 - 2300 hours and Friday to Sunday 1100 - 0100 hours. The applicant has requested an extension f or licensable activities until 0200 hours on the following days of the year: Valentines Day, Christmas Eve, New Years Eve, Bank Holidays and Sundays before Bank Holidays. Opening hours on these days will mirror the licensable hours. The hours and the licensable activities are listed with further details in paragraphs 3.3 and 3.4 below. 3.1 Type of application applied for New premises licence application pursuant to Section 17 of Licensing Act 2003. 3.2 Description of the premises In section 5 in Appendix 1, the applicant has described the premises as follows- The establishment is primarily food led, and focuses on food and dining, with the intention of selling alcohol to customers mostly during dining hours. The ground floor includes a bar waiting area and lounge area, designed to provide a relaxing environment for customers. On the first floor and have a seating capacity of 47 covers. Upon entering, there is a bar area with the bar itself and three small tables accommodating six people. Adjacent to the bar area is a coffee section that can seat around 20 people. Additionally, there is a lounge area with 25 covers, available for both dining and relaxation purposes. The owner has subsequently advised that he has acquired access via an alley to a small plot of land opposite the premises which will be used for parking. This alley is across the road from the premises and situated between the Mosque car park area and a residential property. In the immediate vicinity of the premises is a Mosque, residential properties and a public house. The premises is on a corner of a residential road opposite the Railway Arms public house. There are residential homes to the side of the premises on Colham Mill Road, and residential properties on the other side of Colham Mill Road 3.3 Licensable Activities Activity Proposed for new premises licence Sale of alcohol Consumption on the premises x Late Night Refreshment Indoors x Licensing Sub-Committee - 24 January 2025 Part I – Public 3.4 Opening Hours and proposed hours for licensable activity Late Night Refreshment Sale of Alcohol Monday N/A 11:00 – 23:00 Tuesday N/A 11:00 – 23:00 Wednesday N/A 11:00 – 23:00 Thursday N/A 11:00 – 23:00 Friday 23:00 – 01:00 11:00 – 01:00 Saturday 23:00 – 01:00 11:00 – 01:00 Sunday 23:00 – 00:00 11:00 – 01:00 Opening Hours of The Premises Monday 11:00 - 23:00 Tuesday 11:00 - 23:00 Wednesday 11:00 - 23:00 Thursday 11:00 - 23:00 Friday 11:00 - 01:00 Saturday 11:00 - 01:00 Sunday 11:00 - 01:00 3.5 Other licensed premises nearby Premises Activities Authorised Times Authorised Railway Arms 1 Station Road West Drayton UB77BT Sale of alcohol – on & off All licensable activities – Monday to Saturday 10:00 hours to 01:00 hours Licensing Sub-Committee - 24 January 2025 Part I – Public Regulated entertainment Late Night Refreshment Sunday 12:00 hours to 00:30 hours the following day An additional hour following those detailed above on the following days- on Fridays, Saturdays, Sundays and Mondays for each easter bank holiday weekend. On Thursdays, Fridays, Saturdays, Sundays and Mondays for each Easter bank holidays weekend. On Christmas eve and boxing day. Go Sing 22-24 Station Road West Drayton UB77BY Sale of alcohol – on sales only Regulated entertainment Late night refreshment All licensable activities – On weekdays, other than Christmas day, good Friday or new years eve between 10:00 – 24:00 hours. On Sundays, Christmas day and on good Friday between 12:00-23:30. From the start of licensed hours on New Years eve to the start of licensed hours on New Years Day. From 23:00 until 30 minutes after the terminal time for the sale of alcohol. Recorded music is not time restricted. De Burgh Arms Station Approach High Street West Drayton UB77DQ Sale of alcohol – on & off sales Late Night Refreshment Regulated entertainment Alcohol - From 10-00 – 00:00 Sunday, Monday, Tuesday, Wednesday From 10:00 - 01:00 Thursday Friday and Saturday In addition to those hours detailed above, from the start of licensed hours on new years eve to the start of licensed hours on new year’s day. An additional hour to the times above on the following days/dates- March 1st March 17th April 23rd Nov 30th Thursday before good Friday Good Friday Easter Saturday/Sunday/Monday Friday Saturday Sunday prior to may bank holiday May bank holiday Monday Licensing Sub-Committee - 24 January 2025 Part I – Public Friday Saturday Sunday prior to Spring bank holiday Spring bank holiday Monday Friday Saturday Sunday prior to August bank holiday August bank holiday Monday Dec 24th An additional hour to those mentioned above on 12 occasions per year subject to providing the licensing service, the councils EP unit and Met Police 10 working days’ notice and then only on receiving a subsequent ‘consent’ from the councils licensing service. LNR (indoors only) – 23:00 – 01:00 Monday Tuesday and Wednesday, from 23:00 – 02:00 Thursday Friday and Saturday, Entertainment (indoors only) – 10:00 – 00:00 hours Sunday, Monday, Tuesday and Wednesday. 10:00 – 01:00 hours Thursday Friday and Saturday. West Drayton Grocery and News 2-4 Station Approach West Drayton UB79DY Sale of alcohol – off sales only 06:00 – 00:00 Monday to Sunday My local Store 5 Station Road West Drayton UB77BT Sale of alcohol – off sales only Monday to Sunday 06:00-24:00 hours West Drayton convenience Store 18 Station Road West Drayton UB77BY Sale of alcohol – off sales only Between 08:00 – 00:00 hours West Drayton Food and Wine 19 Station Road West Drayton UB77BT Sale of Alcohol – off sales only Between 08:00 – 00:00 hours Ezee 2 shop food and wine 25 Station Road West Drayton UB77BT Sale of alcohol – off sales only From 08:00-23:00 each day Licensing Sub-Committee - 24 January 2025 Part I – Public Peri Peri Original 77 High Street Yiewsley UB77QH Late Night refreshment Sunday-Thursday 23:00-02:00 hours Friday – Saturday 23:00-03:00 hours Maxim Food and Wine 89 High Street Yiewsley UB77QH Sale of alcohol – off sales only Monday – Sunday 07:00 – 23:00 KFC 78/80 High Street Yiewsley UB77DS Late night refreshment Monday – Thursday 23:00 – 01:00 Friday and Saturday 23:00 – 02:00 Best Food and Wine 61 Station Road West Drayton UB77LR Sale of Alcohol – off sales only From 08:00 - 00:00 3.6 Operating Schedule and Conditions Section 18 of the operating schedule of the application in Appendix 1 demonstrates the steps the applicant proposes to take to promote the licensing objectives. 4.0 CONSULTATION 4.1 Closing date for representations 29th December 2024. 4.2 Public Notice published in local newspaper 11th December 2024 – The Gazette. Licensing Sub-Committee - 24 January 2025 Part I – Public 5.0 REPRESENTATIONS 5.1 We have received two representations from the Licensing Authority and the Metropolitan Police, acting as Responsible Authorities under the Act Responsible Authorities Ground for Representation Appendix Licensing Authority Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Appendix 3 Metropolitan Police Prevention of Crime and Disorder Public Safety Prevention of Public Nuisance Protection of Children from Harm Appendix 4 5.2 We have received representations from Rt. Hon. John McDonnell MP, three local ward Councillors in Jan Sweeting, Mohammed Islam and Scott Farley and numerous local residents, who are listed below. Please note that some o f the representations have been submitted jointly by couples. Interested Parties Ground for Representation Appendix John McDonnell MP Prevention of Crime and Disorder Prevention of Public Nuisance Public Safety Appendix 5A Cllr Jan Sweeting Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 5B Cllr Islam Prevention of Crime and Disorder Prevention of Public Nuisance 5C Cllr Farley Prevention of Crime and Disorder Prevention of Public Nuisance 5D Alan / Lorraine Clarke Prevention of Public Nuisance 6A Licensing Sub-Committee - 24 January 2025 Part I – Public Alicia Zsoter Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6B Alison Aurnhammer Prevention of Crime and Disorder Prevention of Public Nuisance Public Safety 6C Alison Roper Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6D Andrew Fox Prevention of Crime and Disorder Prevention of Public Nuisance 6E Angela Beenham Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6F Barry O’Donovan Prevention of Public Nuisance Public Safety 6G Brian Johnson Prevention of Public Nuisance 6H Catherine Stocker Prevention of Crime and Disorder Prevention of Public Nuisance 6I Gill Anstiss Prevention of Public Nuisance Protection of Children from Harm Public Safety 6J James Snowdon Prevention of Public Nuisance 6K Janet Woeginger Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6L John Allen Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6M Ramaljit Kaur Prevention of Crime and Disorder 6N Licensing Sub-Committee - 24 January 2025 Part I – Public Prevention of Public Nuisance Protection of Children from Harm Public Safety Margaret / Alan Atkinson Prevention of Public Nuisance Public Safety 6O Mike Baker Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6P Prasanna Pothakamuri Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6Q Rachel Rule Prevention of Crime and Disorder Prevention of Public Nuisance Public Safety 6R Sade Kur Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6S Salah Qureshi Prevention of Public Nuisance 6T Sarah Woodney Prevention of Crime and Disorder Prevention of Public Nuisance 6U Satyanarayana Pothakamuri Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6V Sylvia Taylor Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6W Thomas Aurnhammer Prevention of Public Nuisance 6X Tirath Singh Prevention of Crime and Disorder Prevention of Public Nuisance 6Y Licensing Sub-Committee - 24 January 2025 Part I – Public Protection of Children from Harm Public Safety Trupti Trivedy Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6Z Rajnish / Ruchi Tyagi Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6AA Zaid Alsafi Prevention of Public Nuisance Public Safety 6AB Julie Rogers Prevention of Crime and disorder Prevention of Public nuisance Public Safety 6AC Donna White Prevention of Crime and Disorder Prevention of Public Nuisance Protection of Children from Harm Public Safety 6AD Kim / Russell Widgington Prevention of Public nuisance 6AE Louis Pinto Public Safety 6AF Alison Roper 2 Photo’s showing white vehicle 6AG Alison Roper submitted a photo separate from her representation, her representation is appendix 6D and the photos as appendix 6AG. 6.0 BACKGROUND INFORMATION 6.1 Designated Premises Supervisor The proposed Designated Premises Supervisor (DPS) is Andzelika Szylle who holds a valid Personal Licence granted by the London Borough of Ealing. 6.2 A map of the area is attached as Appendix 7. 6.3 A photo of the premises from the outside can be found in Appendix 8. Licensing Sub-Committee - 24 January 2025 Part I – Public 6.4 There have been two recorded Members' Enquires for this premises. One was from Cllr Sweeting on August 23 rd, 2024, reference 2386 24 40 4732 6506 and the other on 23 rd December 2024 from John McDonnell MP reference 1277 8228 3199 1405. Cllr Sweeting enquired about the premises asking if a licence had been issued, and if not, to contact the owner for a timescale on completion as local residents were concerned about the impact the premises would have as its in a residential area and extended hours would be of concern. She also highlighted that the internal fixtures appeared to be likened to a nightclub. John McDonnell MP states that many constituents have contacted him to raise their concerns regarding noise, parking and cars backing up onto a busy main road due to parking. He adds that he shares their concerns and asks that these points are fully considered. 7.0 OFFICER'S OBSERVATIONS 7.1 This is an application for a premises licence for, as described on the premises’ website, ’a new dining and lounge experience in West Drayton, London, where Mediterranean and European flavours meet.’ The website also advertises shisha and cocktails. The signage at the front of the premises says, ‘Restaurant Bar Lounge’. The application concerns the provision for sale of alcohol (on sales only) and late-night refreshment. The premises does not currently have a premises licence; however, t hey applied for and were granted four temporary event notices (TENS) in December for the maximum time of 21 days total. The dates for these TENS were as follows- Dates of TEN Licensable activity Times December 5th - 8th Sale of Alcohol Late Night Refreshment 11:00 – 00:00 December 10th – 15th Sale of Alcohol Late Night refreshment 11:00 – 00:00 December 17th – 21st Sale of Alcohol 11:00 – 00:00 December 23rd – 28th Sale of Alcohol 11:00 – 00:00 The agent acting on behalf of Mandala Restaurant has submitted a statement of truth, this statement supports the premises application, a local resident states that she has experienced no noise nuisance or problems with parking during the times the premises has been open. This is attached as Appendix 9. 7.2 The representations received mainly raises the following issues: a) The Prevention of Crime and Disorder This topic is mentioned by both the Police and the Licensing Authority in their representations. The Licensing Authority highlights the need for extra clarity around the restaurant being food led and to what extent vertical drinking will form part of their operation and when SIA door staff would be used. This point is echoed by the Me tropolitan Police, with concerns being expressed about the late hours and lack of drinking up time. They feel that extra conditions are required to limit the number of people who could use the bar for alcohol only and require a dispersal policy to limit the potential for disorder and disturbance. Licensing Sub-Committee - 24 January 2025 Part I – Public Many of the representations from Councillors and residents stress their concerns for the potential for ASB and crime to increase in the area if the premises attracts the wrong type of people. Some also mention that when this premises was a café it had a history of ASB and crime. Although it now appears to be under new ownership and management. Residents also mention that the premises is located at a junction which is the entrance to a large residential area and the re is a history of youths congregating on the corner and litter being a significant issue. A number of representations feel that the late hours are inappropriate for a residential area and that this will negatively impact the residents by encouraging late night drinking. b) The Prevention of Public Nuisance Almost all the representations made by residents concern the issue of parking, access and noise. The restaurant only has 3 parking spaces outside and have advised that they have rented out the land opposite to use as a car park. This land is accessed via a small alleyway wide enough for one car so may also cause issues with vehicles regularly coming and going for a venue that can hold 110 people. A site visit was carried out on December 19th at 10:50 hours and it was noted that this small piece of land already had a number of vehicles parked there by people working in the metal containers situated on the land. The staff there were unaware that the land was going to be used by the restaurant. Almost all the space was already taken leading to a vehicle having to park in the alleyway restricting access in and out. A significant number of representations mention that parking is already difficult and that’s before the restaurant is fully open. In addition, as the junction of Colham Mill Road and Station Road, where Mandala Restaurant is located, is the only way to enter/leave the estate it can be a pinch point which could be exacerbated by parking for the restaurant. The DPS was specifically asked about the parking problems by the Metropolitan Police, and she informed them that she felt that it was mainly due to deliveries during the renovation works and did not anticipate parking being a problem going forward As the restaurant is situated next to and opposite residential homes many representations highlight the fact that possible noise issues from intoxicated patrons leaving the venue would have a detrimental impact on their lives. Representations from the local councillors echo the points above. c) The Protection of Children from Harm Although this objective has been selected in a lot of the representations submitt ed, many of the concerns raised fall under the other licensing objectives. Some representations also highlight that if the venue is more of a bar and attracts underage drinkers, they do not have SIA door staff to deter this. Licensing Sub-Committee - 24 January 2025 Part I – Public d) Public safety Many residents mention that the issue with parking coupled with the premises being located at a busy junction opposite a Mosque may affect emergency vehicles entering the estate. In addition, the premises has 3 spaces for vehicles and a photo submitted by Alison Roper as Appendix 6AG show that parked vehicles can overhang the pavement causing an obstruction. It shows that the car park spaces at the restaurant are so close to the pavement that they block it when in use thus requiring a wheelchair user or pram to use the road in order to get past. According to residents’ representations, this was an ongoing issue during the renovation work at the premises where work vans were parked outside causing obstructions to the pavement and highway. 8.0 RELEVANT SECTIONS OF S.182 GUIDANCE 8.1 Where representations are made At paragraph 9.3 it states that “Where a representation concerning the licensing objectives is made by a responsible authority about a proposed operating schedule and it is relevant (see paragraphs 9.4 to 9.10), the licensing authority’s discretion will be engaged. It will also be engaged if another person makes relevant representations to the licensing authority, which are also not frivolous or vexatious (see paragraphs 9.4 to 9.10). Rele vant representations can be made in opposition to or in support of, an application and can be made by any individual, body or business that has grounds to do so. 8.2 Relevant, vexatious and frivolous representations At paragraph 9.4 it states that “ A representation is “relevant” if it relates to the likely effect of the grant of the licence on the promotion of at least one of the licensing objectives. For example, a representation from a local businessperson about the commercial damage caused by competiti on from new licensed premises would not be relevant. On the other hand, a representation by a businessperson that nuisance caused by new premises would deter customers from entering the local area, and the steps proposed by the applicant to prevent that nuisance were inadequate, would be relevant. In other words, representations should relate to the impact of licensable activities carried on from premises on the objectives. For representations in relation to variations to be relevant, they should be confined to the subject matter of the variation. There is no requirement for a responsible authority or other person to produce a recorded history of problems at premises to support their representations, and in fact this would not be possible for new premises.” At paragraph 9.9 it states that “It is recommended that, in borderline cases, the benefit of the doubt about any aspect of a representation should be given to the person making the representation. The subsequent hearing would then provide an opportunity f or the person or body making the representation to amplify and clarify it.” 8.3 Determining actions that are appropriate for the promotion of the licensing objectives At paragraph 9.42 it states that "Licensing authorities are best placed to determine what actions are appropriate for the promotion of the licensing objectives in their areas. All licensing determinations should be considered on a case -by-case basis. They should take into account any Licensing Sub-Committee - 24 January 2025 Part I – Public representations or objections that have been received from responsible authorities or other persons, and representations made by the applicant or premises user as the case may be". At paragraph 9.43 it states that "The authority’s determination should be evidence-based, justified as being appropriate for the promotion of the licensing objectives and proportionate to what it is intended to achieve". At paragraph 9.44 it states that "Determination of whether an action or step is appropriate for the promotion of the licensing objectives requires an assessment of what action or step would be suitable to achieve that end. While this does not therefore require a licensing authority to decide that no lesser step will achieve the aim, the authority should aim to consider the potential burden that the condition would impose on the premises licence holder (such as the financial burden due to restrictions on licensable activities) as well as the potential benefit in terms of the promotion of the licensing objectives. However, the Revised Guidance issued under section 182 of the Licensing Act 2003 informs that it is imperative that the authority ensures that the factors which form the basis of its determination are limited to consideration of the promotion of the objectives and nothing outside those parameters. As with the consideration of licence variations, the licensing authority should consider wider issues such as other conditions already in place to mitigate potential negative impact on the promotion of the licensing objectives and the track record of the business. Further advice on determining what is appropriate when imposing conditions on a licence or certificate is provided in Chapter 10. The licensing authority is expected to come to its determination based on an assessment of the evidence on both the risks and benefits either for or against making the determination". 8.4 Proportionality At paragraph 10.2 it states, “Conditions include any limitations or restrictions attached to a licence or certificate and essentially are the steps or actions that the holder of the premises licence or the club premises certificate will be required to take or refrain from taking in relation to the carrying on of licensable activities at the premises in question. Failure to comply with any condition attached to a licenc e or certificate is a criminal offence, which on conviction is punishable by an unlimited fine or up to six months’ imprisonment. The courts have made clear that it is particularly important that conditions which are imprecise or difficult for a licence holder to observe should be avoided.” At paragraph 10.8 it states, “The licensing authority may not impose any conditions unless its discretion has been exercised following receipt of relevant representations and it is satisfied as a result of a hearing (un less all parties agree a hearing is not necessary) that it is appropriate to impose conditions to promote one or more of the four licensing objectives. In order to promote the crime prevention licensing objective conditions may be included that are aimed at preventing illegal working in licensed premises. This provision also applies to minor variations.” At paragraph 10.9 It is possible that in some cases no additional conditions will be appropriate to promote the licensing objectives. Licensing Sub-Committee - 24 January 2025 Part I – Public At paragraph 10.10 it states that "The 2003 Act requires that licensing conditions should be tailored to the size, type, location and characteristics and activities taking place at the premises concerned. Conditions should be determined on a case-by-case basis and standardised conditions which ignore these individual aspects should be avoided. For example, conditions should not be used to implement a general policy in a given area such as the use of CCTV, polycarbonate drinking vessels or identity scanners where they wou ld not be appropriate to the specific premises. Conditions that are considered appropriate for the prevention of illegal working in premises licensed to sell alcohol or late-night refreshment might include requiring a premises licence holder to undertake r ight to work checks on all staff employed at the licensed premises or requiring that a copy of any document checked as part of a right to work check, either physical or digital (e.g. copy of any document checked or a clear copy of the online right to work check) is retained at the licensed premises. Licensing authorities and other responsible authorities should be alive to the indirect costs that can arise because of conditions. These could be a deterrent to holding events that are valuable to the communi ty or for the funding of good and important causes. Licensing authorities should therefore ensure that any conditions they impose are only those which are appropriate for the promotion of the licensing objectives". 8.5 Hours of Trading At paragraph 10.13 it states "The Government acknowledges that different licensing strategies may be appropriate for the promotion of the licensing objectives in different areas. The 2003 Act gives the licensing authority power to make decisions about the hours during which premises can conduct licensable activities as part of the implementation of its licensing policy statement. Licensing authorities are best placed to make decisions about appropriate opening hours in their areas based on their local kno wledge and in consultation with responsible authorities. However, licensing authorities must always consider each application and must not impose predetermined licensed opening hours, without giving individual consideration to the merits of each application”. At paragraph 10.14 it states, “Where there are objections to an application to extend the hours during which licensable activities are to be carried on and the licensing authority determines that this would undermine the licensing objectives, it may reject the application or grant it with appropriate conditions and/or different hours from those requested.” 8.6 Licensing Hours At paragraph 14.51 With regard to licensing hours, the Government acknowledges that different licensing approaches may be appropriate for the promotion of the licensing objectives in different areas. The 2003 Act gives the licensing authority power to make decisions regardi ng licensed opening hours as part of the implementation of its licensing policy statement and licensing authorities are best placed to make such decisions based on their local knowledge and in consultation with other responsible authorities. However, licensing authorities must always consider each application and must not impose predetermined licensed opening hours, without giving individual consideration to the merits of each application. At paragraph 14.52 Statements of licensing policy should set out the licensing authority’s approach regarding licensed opening hours and the strategy it considers appropriate for the promotion of the licensing objectives in its area. The statement of licensing policy should emphasise the consideration which will be give n to the individual merits of an application. The Government recognises that licensed premises make an Licensing Sub-Committee - 24 January 2025 Part I – Public important contribution to our local communities and has given councils a range of tools to effectively manage the different pressures that licensed premi ses can bring. In determining appropriate strategies around licensed opening hours, licensing authorities cannot seek to restrict the activities of licensed premises where it is not appropriate for the promotion of the licensing objectives to do so. 8.7 The Need for Licensed Premises At paragraph 14.19 There can be confusion about the difference between the “need” for premises and the “cumulative impact ” of premises on the licensing objectives, for example, on crime and disorder. “Need” concerns the commercial demand for another pub or restaurant or hotel and is a matter for the planning authority and for the market. This is not a matter for a licensing authority in discharging its licensing functions or for its statement of licensing policy. 9.0 RELEVANT SECTIONS OF HILLINGDON’S LICENSING POLICY 9.1 Licensing Objectives – The Prevention of Crime and Disorder At paragraph 10.1 Licensed premises, especially those offering late night/early morning entertainment, alcohol and refreshment, can be a source of crime and disorder. The Licensing Authority will expect operating schedules to satisfactorily address these issues from the de sign of the premises through to the daily operation of the business. Applicants are recommended to seek advice from the Police Licensing Officer and Licensing Authority Officers prior to making any application as early advice can alleviate representations being made once an application is submitted. Full contact details for both are contained within the Responsible Authorities contact in appendix B. At paragraph 10.3 Where a number of premises may be in close proximity it may be difficult to attribute the disorder to patrons of particular premises, however there is a duty on Premises Licence Holders or Club Management Committees to act responsibly to ensure their own customers do not contribute to crime and disorder whilst in their premises and in the vicinity of their premises. At paragraph 10.6 Applications referred to the Licensing Sub -Committee where relevant representations have been received will be determined on the individual merit of each case. The Licensing Sub-Committee has the power to impose specific conditions when considered appropriate in respect of the Crime and Disorder objective. 9.2 Licensing Objectives – Public Safety At paragraph 11.5 Applications referred to the Licensing Sub-Committee will be determined on the individual merit of each case. The Licensing Sub -Committee have the power to impose specific conditions when considered necessary in respect of the Public Safety objective. 9.3 Licensing Objectives – The Prevention of Public Nuisance At paragraph 12.1 Licensing Sub Committe es will be mindful that licensed premises, especially those operating late at night and in the early hours of the morning, can cause a range of nuisances impacting on people living, working or sleeping in the vicinity of the premises. When addressing public nuisance the applicant should identify any particular issues that are likely to affect adversely the promotion of the licensing objective to prevent public nuisance. They should then include in the operating schedule how they will deal with those matters . The concerns mainly relate to noise nuisance from within the premises or from the use of any outside areas, light pollution, smoke and Licensing Sub-Committee - 24 January 2025 Part I – Public noxious smells. This may also include patrons outside a premises and the dispersal of customers. Due regard will be giv en to the impact these may have and the Licensing Authority will expect operating schedules to satisfactorily address these issues. At paragraph 12.7 Applications referred to the Licensing Sub-Committee will be determined on the individual merit of each c ase. The Licensing Sub -Committee have the power to impose specific conditions when considered necessary in respect of the Prevention of Public Nuisance objective. 9.4 Licensing Objectives – The Protection of Children from Harm At paragraph 13.7 Applications referred to the Licensing Sub-Committee will be determined on the individual merit of each case. The Licensing Sub -Committee have the power to impose specific conditions when considered necessary in respect of the Protection of Children from Harm objective. 9.5 Representations At paragraph 17.2 Representations can be made to the Council, as Licensing Authority, by a ‘Responsible Authority ’ or by ‘Interested Parties ’ which include individuals such as residents or bodies such as a resident ’s association, trade associations and other businesses operating. Representations can be made concerning:  Applications for new premises licences or club premises certificates  Applications to vary premises licences or club premises certificates  Personal licence applications on criminal grounds (only by the Police) At paragraph 17.9 The Licensing Act 2003 also permits Elected Members to make representations on their own behalf as well as on behalf of their constituents. Members of the public who are making representations may also request that their Ward Councillor speaks on their behalf at public hearings to determine applications. At paragraph 17.11 Written representations include letters and emails. Representations received after the end of the public consultation period cannot legally be accepted and will not be considered by the Licensing Authority. At paragraph 17.12 Representations must contain; a) The name, full address & post code, of the person making them; b) The reasons for their representation; c) Which of the four Licensing Objectives the representation relates to i.e. Crime and disorder; Public Nuisance; Public safety; Protection of children from harm. At paragraph 17.14 Representations based on ‘Need’ for licensed premises , concerns the commercial demand for another pub, restaurant, off licence or hotel. This is not a matter for the licensing authority in discharging its licensing functions. ‘Need’ is a matter for planning committees and for the market. Representations made on the basis of need are likely to be rejected. At paragraph 17.15 All valid representations will form part of a committee report that will become a public document. It will be given to the applicant, their agent, responsible authorities, other persons Licensing Sub-Committee - 24 January 2025 Part I – Public making representations and any other party requesting a copy as well as the Licensing Sub - committee 10 working days prior to the hearing. Anonymous representations will not be accepted. 9.6 Licensing Hours At paragraph 25.1 Prior to the introduction of the Licensing Act 2003, it was believed that fixed and artificially early closing times (established under the Licensing Act 1964) were one of the key causes of rapid binge drinking prior to closing times and one of the causes of disorder and disturbance when large number of customers were required to leave the premises simultaneously. At paragraph 25.2 The aim through promotion of the licensing objectives should be to reduce the potential for concentrations and achieve a slo wer dispersal of people from licensed premises through flexible opening times. At paragraph 25.3 Arbitrary restrictions that would undermine the principle of flexibility will therefore be avoided. The four licensing objectives will be paramount at all times and the Council will always consider the individual merits of each case. At paragraph 25.4 In accordance with guidance there is no fixed restriction on terminal hours for any particular areas of the borough. Such a restriction could cause the migration of patrons from one area to another and create the circumstances that the legislation is atte mpting to avoid. Each application will be dealt with on its merits. It is for the applicants to detail in their Operating Schedule exactly what times they intend to open and close the premises and what measures they will take to ensure that they do not cau se nuisance or disturbance to their neighbours in the vicinity. The later the terminal hour applied for, the greater will be the need to address the issues of disturbance and nuisance. 9.7 Licence Conditions At paragraph 20.1 Conditions on premises licences and club certificates are determined by:  The measures put forward on the Operating Schedule  Mandatory conditions within the Act (current list included as Appendix G)  Measures decided at a hearing by the Licensing Sub Committee At paragraph 20.2 Conditions attached to licences by the Licensing Authority that have been proposed by the applicant in their operating schedule should be consistent with the steps set out in the operating schedule. This means that the effect of these conditions should be substantially the same as that intended by the terms of the operating schedule. At paragraph 20.3 Any conditions attached to licences following relevant representations will focus on matters within the control of the Premises Licence Holder or Club Manag ement Committees. They will address matters which have a direct impact on those living, working or engaged in normal activities in the vicinity, as well as patrons of the licensed premises. They will not be used as a means of attempting to attach responsibility to Premises Licence Holders or Club Management Committees for matters outside their reasonable control, such as anti -social behaviour once away from the premises or licensable activity. Conditions imposed by the Licensing Authority shall be appropriate, reasonable, and proportionate and should be determined on a case- by-case basis. Licensing Sub-Committee - 24 January 2025 Part I – Public At paragraph 20.4 The Licensing Authority will not impose standard conditions upon every licence issued, however it may have regard to model conditions produced by th e Government and/or the Institute of Licensing and it may choose to impose these in appropriate circumstances. 10.0 LEGAL CONSIDERATIONS 10.1 When considering an application for a grant of a new Premises Licence, the Sub-Committee shall carry out its functions with a view to taking steps it considers appropriate for promoting the licensing objectives. The licensing objectives are:  Prevention of crime and disorder  Public Safety  Prevention of public nuisance  Protection of children from harm 10.2 Members should note that each objective is of equal importance. There are no other licencing objectives, and the four objectives are paramount considerations at all times. 10.3 An application for a new premises licence may be made pursuant to s.16 and s.17 of the Act, and with regard to the Licensing Act 2003 (Premises licences and club premises certificates) Regulations 2005/42 and the licensing Act 2003 (Fees) Regulations 2005/79. 10.4 The Sub-Committee must ensure that all licensing decisions:  Have a direct relationship to the promotion of one or more of the four licensing objectives  Have regard to the Council's statement of licensing policy  Have regard to the Secretary of State guidance  Must not be subject to a blanket policy to the extent that it is applied so rigidly that an exercise of discretion in each individual case is precluded 10.5 Where relevant representations are made, the Licensing Authority must hold a hearing to determine the application, unless all are agreed that such a hearing is unnecessary s.18(3)(a) Licencing Act 2003. 10.6 Relevant representations are those that relate to the effect of the granting of the application on the promotion of the licensing objectives made by an interested party or responsible authority that have not been withdrawn and are not, in the opinion of the relevant licencing authority, frivolous or vexatious s.18(7) Licensing Act 2003. 10.7 The Sub-Committee can only consider matters within the applica tion that have been raised through representations from interested parties and responsible authorities. Interested parties must live within the vicinity of the premises. All applications will be decided on a case- by-case basis. 10.8 Following a hearing, the Sub-Committee must consider all relevant representations, and having taken into account the promotion of the licensing objectives, under s.18(3(b) and (4) Licensing Act 2003, a decision can be taken: - i. To grant the licence, subject to the mandatory conditions and conditions consistent with the operating schedule; ii. To impose additional relevant conditions to such an extent as is considered necessary for the promotion of the licensing objectives; Licensing Sub-Committee - 24 January 2025 Part I – Public iii. To exclude any of the licensable activities to which the application relates; iv. To amend the times for all or some of the licensable activities; v. To refuse to specify a person in the licence as the premises supervisor; vi. To reject the application. 10.9 Conditions will not be necessary if they duplicate a current statutory requ irement. The licencing Authority may therefore only impose such conditions that are necessary to promote the licensing objectives arising out of the consideration of the representations. 10.10 If the Sub -Committee determines that it is necessary to modify the c onditions, or to refuse the application for a Premises Licence application, it must give reasons for its decision. 10.11 The Council in its capacity as Licensing Authority has a duty to have regard to its public sector equality duty under s.149 of the Equality Act 2010. In summary s.149 provides that a Public Authority must, in the exercise of its functions, have due regard to the need to: i. Eliminate discrimination harassment, victimisation and any other conduct that is prohibited by or under this Act; ii. Advance equality of opportunity between persons who share a relevant protected characteristic and persons who do not share it; and iii. Foster good relations between persons who share relevant protected characteristics and persons who do not. 10.12 Section 149(7) of the Equality Act 2010 defines nine relevant protected characteristics these are: i. age ii. gender reassignment iii. being married or in a civil partnership iv. being pregnant or on maternity leave v. disability vi. race including colour, nationality, ethnic or national origin vii. religion or belief viii. sex ix. sexual orientation 10.13 Officers have provided the Sub -Committee with recommendations related to this application. Subject to the above -mentioned factors having been properly considered, the Sub-Committee may depart from the recommendations if there are good reasons for doing so. The Sub -Committee is advised that such departures could give rise to an appeal or judicial review. 10.14 Interested parties, Responsible Authorities and the Applicant have the right to appeal the decision of the Licensing Sub-Committee to the Magistrates’ Court within a period of 21 days beginning with the day on which the applicant was notified by the Licensing Authority of the decision to be appealed against.

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📄 Appendix 2 - Plan of premises , item 90. PDF 265 KB
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U P Up Stairs to first floor Main Entrance & Exit VIP Seating & Tables Licensable Activity Foam Fire Extinguisher Key Scale 1:100 Fire Exit Carter House, Colham Mill Road, WEST DRAYTON, Middlesex UB7 7AE Cookline Open Plan Kitchen Bar Reception Hot Lift Washup Dish Wash Area Garden Area $SSHQGL[ U P Stairs to Ground Floor Bar

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📄 Appendix 4 - Representation from the Metropolitan Police_Redacted , item 90. PDF 366 KB
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Police Licensing highlighted possible concerns about such a late terminal hour on a Sunday (into 01:00 Monday morning). Ms Szylle confirmed that she would be willing to consider reducing this and does not feel that she would need such a late licence on a Sunday night. We noted that there was no “drinking up time” and suggested that consideration should be given to reduce the terminal time for the sale of alcohol by 30 minutes on each day to allow for this. Ms Szylle said that this is also something that she would consider and a slight error had possibly been made on the application, intending initially to have an hour for this time. Ms Szylle has used Temporary Event Notices (TENs) throughout December to test the business before being able to open with a premises licence. The TENs requested the sale of alcohol until midnight on each date. Late Night Refreshments (LNR) were only requested for 11 of the 21 dates. Ms Szyll e said that the TENs were not used to their full extent as she closed before 23:00 hours. She also confirmed that the LNR would not be required on the upcoming TENs as they would continue to close earlier than advertised and last food orders would be by 22:30 hours. At the time of writing this, I am not aware of any reported issues to Police concerning the use of the restaurant whilst a TEN was in place. Ms Szylle said that she had employed two SIA when she was open. During our discussions, we developed a better understanding of the intended business. We explained to Ms Szyl le that any premises licence, should it be granted, needed to reflect her business without being too restrictive but that we also needed to be mindful of any future changes or new operators that may take on the business. She may, for example, not have an intention at this time to be running a disco / vertical drinking bar / nightclub, but there was potential for this sort of behaviour to happen with a licence without relevant conditions. With this in mind, Police Licensing feel that additional conditions could be added. Such considerations would include a capacity limit at the venue, which Ms Szylle said would be 100 people. We also explained that a dispersal policy should be in place to limit any disorder or disturbances to local residents. Furthermore, we would suggest that a time be set for last admittance to the venue. We discussed a condition relating to alcohol only being served ancillary to a meal, or by waiter service. This would not be appropriate to the planned business operation as Ms Szylle said that they did intend to allow people to use the downstairs bar for drinks only. I suggested that consideration be given to limiting the number of people that are permitted to do this at any one time to maintain the use of the venue primarily as a restaurant. Ms Szylle told us that she has worked in licensed premises before but this is her first venture as a Designated Supervisor (DPS). We discussed the responsibilities and challenges that can be faced in the industry. We identified that some further training could be useful, such as Welfare and Vulnerability Engagement which includes the Ask for Angela Campaign. We offered to provide such training to Ms Szylle (and any staff) as she had not heard of “Ask for Angela”. It would be beneficial to be trained and we would also suggest that a log is kept on site of any training taken by staff. Ms Szylle showed us around the venue which included the “shisha area” where there was a retractable roof and retractable windows on two sides of the room. At the time of our visit this was entirely enclosed but Ms Szylle demonstrated how the windows open and told us that this alone made the venue 50% open, as required by the smoke-free legislation. We expressed our concerns that this did not appear to be the case and in fact seemed greatly less than half . We strongly advised that she seek clarification with documented measurements from an expert and stressed the importance of not breaching any laws, including those concerning smoking. To summarise, Police Licensing have pointed out some concerns to Ms Szylle, made some suggestions and offered advice. At this time, based on the current application and operating schedule, Police Licensing are not satisfied that the licensing objectives will be upheld and believe that further measures can be implemented to better prevent crime and disorder or a public nuisance. Ms Szylle has said she will take some time to consider our recommendations and she has already employed a Licensing Agent to assist with the application process. We will attend the licensing hearing and will be available to respond to any amendments that the applicant may, or may not, wish to make after fully evaluating what was discussed at our meeting or what may be raised in other representations. PC Penny BROWN 3267WA Police Licensing Officer Hillingdon Borough.

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📄 Appendix 6 - Representations from interested parties (6A-6AG)_Redacted , item 90. PDF 36 MB
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$SSHQGL[ % 5HSUHVHQWDWLRQ )RUP IURP ,QWHUHVWHG 3DUWLHV (Please read notes on reverse before completing) <RXU GHWDLOV(See notes 2 & 3) Your Name ALISON AURNHAMMER Your residential address Your email address Your phone number The name of the body or organisation you represent Private residence $ERXW WKH SUHPLVHV Name of the premises you are making a representation about Mandala Restaurant and Lounge Address of the premises you are making a representation about Carter House Colham Mill Road West Drayton UB77AE 7KH /LFHQVLQJ 2EMHFWLYHV(See note 4) Licensing Objective Reasons for your representation and any supporting evidence Please tick; ࿨࿩ Prevention of Crime/Disorder …࿨࿩ Prevention of Public Nuisance … Protection of Children From Harm …࿨࿩ Public Safety The planning of any building work by this group of people has been ongoing and MANY complaints and anxieties have already been put to the council (with seemingly little effect). I have DEVROXWHO\ QR IDLWK that the management will ensure consideration with neighbouring properties. Thus far, there has been no evidence of this. Such examples include inconsiderate parking which blocks the pavement, forcing prams, wheelchair users and pedestrians to go in the road. There are regularly noisy conversations, car stereos blaring out in the forecourt. They have run a mains cable over the road! There are more rats and more rubbish that needs disposing of responsibly. They have put traffic cones along the road for the restaurant’s convenience and to accommodate their own parking needs. There has already been noise from building work late into the night. I am worried about the noise that will be made as people exit the building and wait for taxis/ return to cars. I am worried about hearing their music late at night when I am in bed and trying to sleep. Already this was the situation as they seemed to be having a trial run weekend Dec 5 th, and this was despite everyone’s windows being closed. What will this be like in the summer when the windows are open? The light pollution is significant and I am surprised that it is acceptable. I am extremely worried about the lack of available parking for restaurant guests. Already, there are many occasions when I have not been able to get either in or out of my drive and I have had to go across the road and ask/ wait for a car to be moved. The road is regularly clogged up and traffic backs up down Colham Mill Road. Air pollution is also deterioratin g. Safety is not considered. $SSHQGL[ & Suggesting licensing until so late seems utterly insensitive and inappropriate for such a location. The licensing hours they are requesting would even exceed pub opening times. 7KH RXWFRPH \RX DUH VHHNLQJ IURP WKH /LFHQVLQJ $XWKRULW\(See note 6) I do not think that the restaurant planning should have been allowed to get this far. In effect, they are creating a nightclub in a residential area. The premises have exceeded projected size and plans. I am very much hoping that the council will act responsibly and consider the enormous impact that this big restaurant/ nightclub with its noise and light pollution has on the local residents and force the management to scale back. I am hoping that licensing will be very restricted. Has anyone from the council actually come to see the building and assess its impact on residents? I hope the local residents will be supported. 6LJQHG 'DWH 'HF WK 1RWHV 1) All representations must be submitted before the conclusion of the 28 day consultation period. This will be advertised on the public notices and also on the Councils website. 2) Persons who may make representation include; persons who reside near to the premises to which the application relates and who are likely to be affected by licensable activities; residents associations who are representing residents who reside near to the application premises; Ward Councillors representing their constituents; any person who lives or works in the area and has concerns about the application premises. 3) Please note that representations cannot be anonymous. Copies of all representations will be published in any Committee papers and will be sent to all persons involved with the hearing including the applicant. If you have concerns about the use of your information and would like to discuss this further, please contact one of our Licensing Officers for a discussion, on the contact details below. 4) In order to be considered 'relevant', the representation must relate to one or more of the 'Licensing Objectives'. These objectives are; a) Prevention of Crime/Disorder - This relates to any criminal activity, disorder or anti-social behaviour related to the application premises. b) Prevention of Public Nuisance - This relates to noise nuisance and vibration, litter, noxious smells, light pollution. c) Protection of Children from harm - This relates to the protection of children whilst on the application premises. d) Public Safety - This relates to the physical condition of the premises and the safety features provided for members of the public such as; fire safety, health & safety. 5) Upon submitting a representation, it is expecte d that you will attend the Licensing Sub-Committee hearing to deliver your representation verbally and answer any queries that the Committee may have. If you are unable to attend, your written representation will be considered. 6) You may wish to suggest an outcome to the Licensing Sub-Committee ie. grant the application with extra conditions; grant the application with fewer ho urs/activities; reject the application. Please note that the Licensing Sub-Committee will only make reasonable and proportionate decisions based upon the evidence they are presented with, and in line with the laws and regulations governing Licensing Hearings. 7) You may continue on separate sheets of paper if necessary and you may also attach any evidence which supports your representation. 8) Please submit all completed forms to: 7KH /LFHQVLQJ 2IILFHU 5HJXODWRU\ 6HUYLFHV /RQGRQ %RURXJK RI +LOOLQJGRQ &LYLF &HQWUH +LJK 6WUHHW 8[EULGJH 8% 8: licensing@hillingdon.gov.uk Tel - 01895 277433 www.hillingdon.gov.uk/licensing 5HSUHVHQWDWLRQ )RUP IURP ,QWHUHVWHG 3DUWLHV (Please read notes on reverse before completing) <RXU GHWDLOV(See notes 2 & 3) Your Name Alison Roper Your residential address Your email address Your phone number The name of the body or organisation you represent Garden City Residents Association $ERXW WKH SUHPLVHV Name of the premises you are making a representation about Mandala Restaurant and Lounge Ltd Address of the premises you are making a representation about Carter House, Colham Mill Orad, Ub7 7AE 7KH /LFHQVLQJ 2EMHFWLYHV(See note 4) Licensing Objective Reasons for your representation and any supporting evidence Please tick; … Prevention of Crime/Disorder … Prevention of Public Nuisance … Protection of Children From Harm … Public Safety Prevention of crime. This location has a history of crime and disorder and many instance of antisocial behaviour including drug dealing and a home office raid. The hours and location are prime for this kind of activity to resume. Prevention of public nuisance The extended licensing hours – 1am and 2am closing times in a residential area is not acceptable due to noise and disruption. A ruling on the old coal yard by inspectors highlighted that 11pm was appropriate for the end of hours of operation due to proximity of local housing. Protection of children from harm Already there are groups of youths who congregate in the nearby Station Road who are likely to be attracted to the late night drinking this premises proposes. There would appear to be no constant security arrangements to deter underage drinking and no permanent security guard on the doors which was discussed, and I believe promised at a site meeting I attended. Public safety The location is directly adjacent to the only access road on and off the Garden City Estate. This poses a number of issues. Many residents use the train and will need to walk directly past this venue. I worry particularly about the $SSHQGL[ ' safety of women, a number of whom have already voiced concerns (dark nights, drunk people = potential abuse) The parking at that junction is already an issue – this week alone we have 3 vans blocking the road as well as a car parked on double yellow lines for over 2 hours. The parking facilities are a safety risk as they firstly encroach the pavement (which is relied on by many residents of sheltered accommodation in Bridge House) The proposed “car park” is in the alleyway opposite which is single track so we would be subjected to constant moving of cars. Access for emergency services and residential support vehicles could be severely compromised due to the increased parking of those using the establishment. An increase in traffic and cars parked could cause major inconvenience and danger to local residents using both the roads and pavements. IN ADDITION • The plans submitted with the application would appear to be both inaccurate as well as not adhering to plans approved by the Council’s Planning Team. The capacity proposed is not accurately reflected on the plans, nor in the licence application. In the event of a fire, it could be impossible for everyone to exit the building safely. A fire brigade assessment of the building at full capacity is needed to ensure public safety, as the fire exit to the left of the building overspills into a narrow courtyard and very narrow exit. • In addition, the capacity would appear to be greater than that listed in the application as more tables are in the overhang to the right of the entrance and at tables on both the ground and first floors where no tables seating 4 are drawn. • The building does not comply with disabled access requirements, with only stepped access to the downstairs toilets, so making it impossible for wheelchair users to access, and with the toilets upstairs not including a lobby contrary to building regulations. The Manager already identified at a meeting with us that they would not be able to use the upstairs toilet but it is still in the plan. • The plans show a small galley kitchen of inadequate size for a business which purports to be predominately a restaurant. The plans, layout and information from the licence application show that the majority of the ground floor would serve as a bar rather the restaurant, therefore the licence is misleading. The proposed hours of operation also appear to lead to the definition of a bar rather than restaurant as meals being served at 1am or 2am is not usual. As further evidence of the premises being more of a place to consume alcohol solely there is the evidence of the 4 Temporary Entertainment Licenses awarded for most of December, where the plan is for only snacks to be served, or on 2 of the 4 licenses, NO FOOD is to be offered at all. x There would appear to be 4 parking spaces indicated, rather than 3 allowed by the planning approval. These spaces ae square onto the pavement which means that larger cars overhang the pavement blocking pedestrians. There have already been numerous complaints regarding blocked pavement by those working on or visiting the site during construction. Evidence of this can be gathered from complaints made by residents and local councillors. Disabled residents using buggies, and parents with children in buggies often have to use the road as the pavement is blocked. So the current parking arrangement has caused dangerous incidents. No carparking would be better than the current arrangements. x In addition the social media by the venue describes itself as a Sheesha bar for which they are not designed- no adequate outdoor space 7KH RXWFRPH \RX DUH VHHNLQJ IURP WKH /LFHQVLQJ $XWKRULW\(See note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ll representations must be submitted before the conclusion of the 28 day consultation period. This will be advertised on the public notices and also on the Councils website. 2) Persons who may make representation include; persons who reside near to the premises to which the application relates and who are likely to be affected by licensable activities; residents associations who are representing residents who reside near to the application premises; Ward Councillors representing their constituents; any person who lives or works in the area and has concerns about the application premises. 3) Please note that representations cannot be anonymous. Copies of all representations will be published in any Committee papers and will be sent to all persons involved with the hearing including the applicant. If you have concerns about the use of your information and would like to discuss this further, please contact one of our Licensing Officers for a discussion, on the contact details below. 4) In order to be considered 'relevant', the representation must relate to one or more of the 'Licensing Objectives'. These objectives are; a) Prevention of Crime/Disorder - This relates to any criminal activity, disorder or anti-social behaviour related to the application premises. b) Prevention of Public Nuisance - This relates to noise nuisance and vibration, litter, noxious smells, light pollution. c) Protection of Children from harm - This relates to the protection of children whilst on the application premises. d) Public Safety - This relates to the physical condition of the premises and the safety features provided for members of the public such as; fire safety, health & safety. 5) Upon submitting a representation, it is expecte d that you will attend the Licensing Sub-Committee hearing to deliver your representation verbally and answer any queries that the Committee may have. If you are unable to attend, your written representation will be considered. 6) You may wish to suggest an outcome to the Licensing Sub-Committee ie. grant the application with extra conditions; grant the application with fewer hours/ activities; reject the application. Please note that the Licensing Sub-Committee will only make reasonable and proportionate decisions based upon the evidence they are presented with, and in line with the laws and regulations governing Licensing Hearings. 7) You may continue on separate sheets of paper if necessary and you may also attach any evidence which supports your representation. 8) Please submit all completed forms to: 7KH /LFHQVLQJ 2IILFHU 5HJXODWRU\ 6HUYLFHV /RQGRQ %RURXJK RI +LOOLQJGRQ &LYLF &HQWUH +LJK 6WUHHW 8[EULGJH 8% 8: licensing@hillingdon.gov.uk Tel - 01895 277433 www.hillingdon.gov.uk/licensing $SSHQGL[ ( $SSHQGL[ ) 5HSUHVHQWDWLRQ )RUP IURP ,QWHUHVWHG 3DUWLHV (Please read notes on reverse before completing) <RXU GHWDLOV(See notes 2 & 3) Your Name Barry O’Donovan Your residential address Your email address Your phone number The name of the body or organisation you represent $ERXW WKH SUHPLVHV Name of the premises you are making a representation about Mandala Restaurant and Lounge Address of the premises you are making a representation about Carter House, Colham Mill Road, West Drayton UB7 7AE 7KH /LFHQVLQJ 2EMHFWLYHV(See note 4) Licensing Objective Reasons for your representation and any supporting evidence Please tick; … Prevention of Crime/Disorder X Prevention of Public Nuisance … Protection of Children From Harm X Public Safety My biggest concern is the proposed late opening until 1am or 2am (when food is no longer being served). Colham Mill Road is a residential street (that I live on) with homes immediately opposite and adjacent so I worry that the street will be woken up by ‘merry’ customers as they leave. I notice there is also an outside ‘garden’ area at the side, immediately next to a residential garden, which could get noisy. The building is on a busy junction that is difficult for vehicles and pedestrians. I often see vehicles parked on double-yellow lines or blocking the pavement at the end of the street nearest the railway bridge. The capacity of the venue is likely to see this increase, spilling further up the road in the Garden City Estate. It can get congested at times and become difficult for us Colham Mill Road residents to get in and out of our driveways. So if a license is granted, the current parking restrictions would need to be urgently looked at with a view to being able to access our own properties and so that traffic can flow freely in and out of the Garden City Estate, and ensuring that the pavement is never blocked by vehicles parked half on the road, half on the pavement, or longer vehicles that don’t fit into Mandala’s spaces sticking out. 7KH RXWFRPH \RX DUH VHHNLQJ IURP WKH /LFHQVLQJ $XWKRULW\(See note 6) I would like to see hours limited to closing at 11pm, strict enforcement of parking and keeping the pavement clear (in the short term) and reconfiguration of parking regulations (in the medium term) along with a proper pedestrian crossing at the end of Colham Mill Road, ideally with traffic lights that would make it easier for cars to turn right into Station Road (to keep the traffic flowing) and to allow pedestrians to cross Station Road by the Railway Arms public house to get the station more quickly, easily and safely than having to cross multiple times under the railway bridge, over Tavistock road (where the skip lorries fly around the corner), over High Street (where the crossing buttons don’t work) and over Station Approach. I may have digressed… 6LJQHG 'DWH $SSHQGL[ * 1RWHV 1) All representations must be submitted before the conclusion of the 28 day consultation period. This will be advertised on the public notices and also on the Councils website. 2) Persons who may make representation include; persons who reside near to the premises to which the application relates and who are likely to be affected by licensable activities; residents associations who are representing residents who reside near to the application premises; Ward Councillors representing their constituents; any person who lives or works in the area and has concerns about the application premises. 3) Please note that representations cannot be anonymous. Copies of all representations will be published in any Committee papers and will be sent to all persons involved with the hearing including the applicant. If you have concerns about the use of your information and would like to discuss this further, please contact one of our Licensing Officers for a discussion, on the contact details below. 4) In order to be considered 'relevant', the representation must relate to one or more of the 'Licensing Objectives'. These objectives are; a) Prevention of Crime/Disorder - This relates to any criminal activity, disorder or anti-social behaviour related to the application premises. b) Prevention of Public Nuisance - This relates to noise nuisance and vibration, litter, noxious smells, light pollution. c) Protection of Children from harm - This relates to the protection of children whilst on the application premises. d) Public Safety - This relates to the physical condition of the premises and the safety features provided for members of the public such as; fire safety, health & safety. 5) Upon submitting a representation, it is expecte d that you will attend the Licensing Sub-Committee hearing to deliver your representation verbally and answer any queries that the Committee may have. If you are unable to attend, your written representation will be considered. 6) You may wish to suggest an outcome to the Licensing Sub-Committee ie. grant the application with extra conditions; grant the application with fewer hours/ activities; reject the application. Please note that the Licensing Sub-Committee will only make reasonable and proportionate decisions based upon the evidence they are presented with, and in line with the laws and regulations governing Licensing Hearings. 7) You may continue on separate sheets of paper if necessary and you may also attach any evidence which supports your representation. 8) Please submit all completed forms to: 7KH /LFHQVLQJ 2IILFHU 5HJXODWRU\ 6HUYLFHV /RQGRQ %RURXJK RI +LOOLQJGRQ &LYLF &HQWUH +LJK 6WUHHW 8[EULGJH 8% 8: licensing@hillingdon.gov.uk Tel - 01895 277433 www.hillingdon.gov.uk/licensing $SSHQGL[ + Catherine Stocker without the additional traffic anticipated by the opening of this restaurant. Emergency services would struggle to support the elderly frail and disabled population on this estate if a permanent liquor licence was allowed with additional late hours on occasions. The resultant has only three parking bays and with Colham mill road already jammed with parked cars, there is nowhere for any customers to legally park. Residents of the GCE already suffer from excess noise at anti social hours due to network rail site and activity taking place outside agreed hours. To add to this further noise situation would be a breach of our human rights as we should be allowed to live our lives with some peace? Crime has been an issue at the coffee shop which is now the mandala restaurant and bar. An Albanian owned cafe where residents have seen drug use late at night at tables at the back of the restaurant. A car full of 'thugs' drove into the cafe in 2017 instigating a fight and also damage removed quickly. Local police officer informed locals that it was an elderly resident struggling with a three point turn causing residents to consider that WD community police were in receipt of back handers! Local males admitting to using sex workers at the cafe with several sex workers being seen outside the restaurant since it has re opened. Companies house recent application and social media pages of new directors do nothing but legitimise our concerns that this is an ongoing criminal enterprise. Yours Sincerely $SSHQGL[ - $SSHQGL[ . 5HSUHVHQWDWLRQ )RUP IURP ,QWHUHVWHG 3DUWLHV (Please read notes on reverse before completing) <RXU GHWDLOV(See notes 2 & 3) Your Name Janet Woeginger Your residential address Your email address Your phone number The name of the body or organisation you represent Garden City Estate Resident $ERXW WKH SUHPLVHV Name of the premises you are making a representation about Mandala Restaurant Address of the premises you are making a representation about Colham Mill Road, West Drayton. 7KH /LFHQVLQJ 2EMHFWLYHV(See note 4) Licensing Objective Reasons for your representation and any supporting evidence Please tick; … Prevention of Crime/Disorder … Prevention of Public Nuisance … Protection of Children From Harm … Public Safety Prevention of Crime / Disorder – Large groups will be encouraged to meet on the premises leading to disorder with the only access and exit point of the Garden City Estate potentially becoming blocked for residents and Emergency Services to enter/exit the Estate. Prevention of Public Nuisance – noise and nuisance into the early hours of the morning leading to unsociable behaviour and disruption for residents regarding normal sleeping patterns. Protection of Children from Harm –Normal sleeping routines could be disturbed with those that visit the restaurant leaving and arriving at all hours of the evening / night and early morning. Public Safety – This is the only entrance/exit to the Garden City Estate, which holds 440 + residential dwelling and approx.. 1000 residents. It is a well-known “pinch point” for both entering and exiting the Garden City Estate and needs to be kept clear at all times so both residents and the Emergency Services are not hindered or blocked from their homes. The pavements are single file at this point and any cars parked on them block the use of the pavements completely. Mandala only has three car parking spaces which is insufficient for such a large complex and this is not enough to ensure the public are able to walk or drive safely in this area. Disabled carts and Pushchairs are not able to use the pavement if when the three parking spaces are used as most cars overhang the parking space onto the pavement due to their size. Delivery and works lorries to Mandala automatically block the road due to their size and no access can be gained to or from the Estate when deliveries / works are taking place. There is a pedestrian crossing at the top of Colham Mill Road and the delivery / works vehicles block sight access at the crossing when they are parked up outside the restaurant. The road / crossin g will become unsafe for $SSHQGL[ / pedestrians. Residents and the Emergency Services may find themselves in unsafe situations that could lead to harm for residents. I understand the applicant says they will also use the small alley across the road for more parking but this is ”hear say” only and as far as I am aware it is an access road for the shops and those that live above the shops, so again we have further blocked access to peoples homes and businesses with no access should the Emergency Services need to enter this area. Using this area would also cause excess noise and disruption in the night / early hours of the morning due to vehicle movements for the residents that live next to this area. The whole area is unsuitable for such a permanent, licensed development and endangers all of those that live or need access to the Garden City Estate and its residents. 7KH RXWFRPH \RX DUH VHHNLQJ IURP WKH /LFHQVLQJ $XWKRULW\(See note 6) 7R UHIXVH WKH OLFHQVH DQG XVH RI WKH EXLOGLQJ DV D ODUJH OLFHQVHG SUHPLVHV 7R HQVXUH UHVLGHQWV RI WKH *DUGHQ&LW\ (VWDWH DUH DEOH WR NHHS ERWK WKHPVHOYHV DQG WKHLU SURSHUWLHV VDIH ZLWK IXOO DFFHVV WR WKH (PHUJHQF\ 6HUYLFHV VKRXOG WKH\ EH QHHGHG DW DOO WLPHV 6LJQHG 'DWH 1RWHV 1) All representations must be submitted before the conclusion of the 28 day consultation period. This will be advertised on the public notices and also on the Councils website. 2) Persons who may make representation include; persons who reside near to the premises to which the application relates and who are likely to be affected by licensable activities; residents associations who are representing residents who reside near to the application premises; Ward Councillors representing their constituents; any person who lives or works in the area and has concerns about the application premises. 3) Please note that representations cannot be anonymous. Copies of all representations will be published in any Committee papers and will be sent to all persons involved with the hearing including the applicant. If you have concerns about the use of your information and would like to discuss this further, please contact one of our Licensing Officers for a discussion, on the contact details below. 4) In order to be considered 'relevant', the representation must relate to one or more of the 'Licensing Objectives'. These objectives are; a) Prevention of Crime/Disorder - This relates to any criminal activity, disorder or anti-social behaviour related to the application premises. b) Prevention of Public Nuisance - This relates to noise nuisance and vibration, litter, noxious smells, light pollution. c) Protection of Children from harm - This relates to the protection of children whilst on the application premises. d) Public Safety - This relates to the physical condition of the premises and the safety features provided for members of the public such as; fire safety, health & safety. 5) Upon submitting a representation, it is expecte d that you will attend the Licensing Sub-Committee hearing to deliver your representation verbally and answer any queries that the Committee may have. If you are unable to attend, your written representation will be considered. 6) You may wish to suggest an outcome to the Licensing Sub-Committee ie. grant the application with extra conditions; grant the application with fewer hour s/activities; reject the application. Please note that the Licensing Sub-Committee will only make reasonable and proportionate decisions based upon the evidence they are presented with, and in line with the laws and regulations governing Licensing Hearings. 7) You may continue on separate sheets of paper if necessary and you may also attach any evidence which supports your representation. 8) Please submit all completed forms to: 7KH /LFHQVLQJ 2IILFHU 5HJXODWRU\ 6HUYLFHV /RQGRQ %RURXJK RI +LOOLQJGRQ &LYLF &HQWUH +LJK 6WUHHW 8[EULGJH 8% 8: licensing@hillingdon.gov.uk Tel - 01895 277433 www.hillingdon.gov.uk/licensing $SSHQGL[ 0 $SSHQGL[ 1 We strongly object to the Mandala Resaurant, at the entrance of Colham Mill Road, West Drayton. Having a licence, reasons stated below. 1. Health & Safety, too many plastic plant in the building, especially at the door way, if the was a fire they would melt on people. 2. The up stairs room for smoking Shisha pipes has a glass door the opens on to a plastic/glass roof, no stairs. Does this room have ventilation? 3. Parked cars on the pavement are a danger as you have to go into the road to get past. 4. Cars block the road entrance when visiting this restaurant. 5. There are 4rain water down pipes coming from the roof on to the public foot path, when it rains it streams across the path, when there was ice overnight I slipped the ice into the road, luckily not into a car. 6. The proposed licensing hours are unreasonable. Re: noise and too many cars. During the day as well. Please consider this license for refusal. Regards Margaret & Alan Atkinson, Sent from Outlook for iOS $SSHQGL[ 2 $SSHQGL[ 3 $SSHQGL[ 4 $SSHQGL[ 5 $SSHQGL[ 6 Dear case officer, I live at , and have raised concerned on multiple occasions on nuisance caused by the pub across the road over many years I had been a resident of this street for nearly 2 decade. I chose this place as its residential street. The premises in question “Mandala” used to be a used car showroom which would shut down by 6 pm. It has come to my attention that you intend to grant license for late hours of operations and on top also considering to grant them licence for sale of alcohol serving late hours. Your intention to grant licence to sell alcohol serving late on a quite residential street will cause increased nuisance and will affect my work when I’m working from home in time zone which some times requires me to attend meetings as early as 5 am. I see you intend to bring the nuisance closer to my home while I have complained about nuisance from other pub across the road. I must warn that if u give such permission I will be escalating this via legal channel, this street has been a quite residential street for centuries and ur proposal is unacceptable. Kind Regards, Salah Qureshi Sent from my iPhone $SSHQGL[ 7 $SSHQGL[ 9 Sylvia Taylor Elderly and vulnerable Prevention of Crime Since urbanisation of this Ward there has been an increase in anti-social behaviour, æĖħôŜϠ ôīôèťŘĖè ŜèĺĺťôŘŜ æôĖIJČ ŘĖîîôIJ ĺIJ ŕÍŽôıôIJťŜϠ îŘŪČ ťŘÍƯĖèħĖIJČ ĺæŜôŘŽôî ÍIJî recorded by Police involving young people hanging about the Garden city estate, due no doubt to the lack of adequate social support, policing or community cohesion. The development of the Elizabeth Line has provided easy and fast access to and from inner London hot spots’ for elicit trades ie drugs, prostitution Public Nuisance The potential for noise and disruption is clearly seen by its location at the junction of a busy main road and a small entrance to a 100 year old estate of residential houses. Vulnerable adults and children The Mandala is located at the entrance of a long established residential area which houses not only families but also has up to four sheltered accommodation for vulnerable adults and the elderly. One of the facilities in Hatton Grove is approximately only 200 yards from the Mandala, sheltered accommodation at Weirside is a similar distance.. As an 80 year old who use both buses and trains and has to walk past licenced premises of what looks like a strip club, in the evenings as early as 7pm especially during the darker winter months, is both intimidating and frightening if noisy, èīĖôIJťŜ ĺċ ťēô ċÍèĖīĖťƅ ſēĺ ıÍƅ ſôīī æô ŪIJîôŘ ťēô ĖIJƲŪôIJèô ĺċ ťĺĺ ıŪèē îŘĖIJħ ÍIJî îŘŪČŜ congregate outside and spill on to the comparatively narrow pavement. There is potential for mugging and or verbal abuse. Public Safety and Access . I have had to walk in the road on numerous occasions during the protracted building ſĺŘħ îŪô ťĺ ťēô ŕÍŘħĖIJČ ēÍīċ ĺIJÍIJî ēÍīċ ĺƯ ťēô ŕÍŽôıôIJťŜ æƅ îôīĖŽôŘƅ Ϡ ŜôŘŽĖèô ÍIJî private vehicles.. This is a particular hazard as cars enter and leave the narrow entrance to Colham Mill road and are often backed up as even at the present time, the volume of cars causes congestion This will be more than doubled when clients of the Mandala search for parking in the relatively narrow streets of the estate. We already have parking restrictions for residents. $SSHQGL[ : I am fearful of the proposed establishment seriously affecting access to essential Public Service vehicles such as ambulances, fire engines, Doctors and Health Care visitors and Environmental personnel (the estate has two significant rivers on two sides which cannot be accessed by road other than through the Estate) Proposed Late Opening I believe this will make the establishment a Mecca for late drinkers, as it will be open later than any local pubs in West Drayton, Iver or Cowley to say nothing of the ease of access by rail from Hayes and Slough .I see this as detrimental too to the local pubs who generally keep quiet houses within the rules of their licence. Proposed facility as a Restaurant Looking at the plans I do not believe that it is capable of providing a restaurant facility having only a small bar/counter on the ground floor which could serve at best cold snacks eg crisps etc. Also the Garden area so described is no more than a small yard in which detritus from the restaurant is left pending collection by the Waste operatives. Parking This has clearly not been considered seriously as the four parking spaces have been, during this temporary licence period been occupied by 2 Mercedes and another large car which have parked in such a way to prevent a third car to be parked. I was unhappy to take a photograph because of the presence of large individuals in the building. Parking enforcement Officers will be well aware of the lack of space for cars from the estate which is controlled by Council regulated Residential Parking permits but is ignored leading to Parking fines being imposed. This is occurring before the Mandala is open on a daily basis. Safety issues for Pedestrians. I have observed those pushing buggies have often had to use the road as the pavement is half blocked by delivery , services or private vehicles gaining access to Mandala. . 5HSUHVHQWDWLRQ )RUP IURP ,QWHUHVWHG 3DUWLHV (Please read notes on reverse before completing) <RXU GHWDLOV(See notes 2 & 3) Your Name Thomas Aurnhammer Your residential address Your email address Your phone number The name of the body or organisation you represent Private Individual $ERXW WKH SUHPLVHV Name of the premises you are making a representation about Mandala Restaurant, Carter House Address of the premises you are making a representation about Carter House, Colham Mill Road, West Drayton 7KH /LFHQVLQJ 2EMHFWLYHV(See note 4) Licensing Objective Reasons for your representation and any supporting evidence Please tick; … Prevention of Crime/Disorder ¥Prevention of Public Nuisance … Protection of Children From Harm … Public Safety The proposed extended licensing hours for Mandala Restaurant represent a threat to the residental character of the neighbourhood, introducing drunk behaviour and disruption to the neighbourly peace in the area. In addition, parking is very limited and will cause disruption to the local traffic flow, as well as obstructing existing off- road parking. I object strongly to the licensing hours proposed, as they go beyond normal pub hours (which we already have for the Railway Arms). 7KH RXWFRPH \RX DUH VHHNLQJ IURP WKH /LFHQVLQJ $XWKRULW\(See note 6) 5HMHFWLRQ RI WKH DSSOLFDWLRQ IRU H[WHQGHG OLFHQVLQJ KRXUV WR VHUYH DOFRKRO 6LJQHG 'DWH 'HF $SSHQGL[ ; 1RWHV 1) All representations must be submitted before the conclusion of the 28 day consultation period. This will be advertised on the public notices and also on the Councils website. 2) Persons who may make representation include; persons who reside near to the premises to which the application relates and who are likely to be affected by licensable activities; residents associations who are representing residents who reside near to the application premises; Ward Councillors representing their constituents; any person who lives or works in the area and has concerns about the application premises. 3) Please note that representations cannot be anonymous. Copies of all representations will be published in any Committee papers and will be sent to all persons involved with the hearing including the applicant. If you have concerns about the use of your information and would like to discuss this further, please contact one of our Licensing Officers for a discussion, on the contact details below. 4) In order to be considered 'relevant', the representation must relate to one or more of the 'Licensing Objectives'. These objectives are; a) Prevention of Crime/Disorder - This relates to any criminal activity, disorder or anti-social behaviour related to the application premises. b) Prevention of Public Nuisance - This relates to noise nuisance and vibration, litter, noxious smells, light pollution. c) Protection of Children from harm - This relates to the protection of children whilst on the application premises. d) Public Safety - This relates to the physical condition of the premises and the safety features provided for members of the public such as; fire safety, health & safety. 5) Upon submitting a representation, it is expecte d that you will attend the Licensing Sub-Committee hearing to deliver your representation verbally and answer any queries that the Committee may have. If you are unable to attend, your written representation will be considered. 6) You may wish to suggest an outcome to the Licensing Sub-Committee ie. grant the application with extra conditions; grant the application with fewer hours/ activities; reject the application. Please note that the Licensing Sub-Committee will only make reasonable and proportionate decisions based upon the evidence they are presented with, and in line with the laws and regulations governing Licensing Hearings. 7) You may continue on separate sheets of paper if necessary and you may also attach any evidence which supports your representation. 8) Please submit all completed forms to: 7KH /LFHQVLQJ 2IILFHU 5HJXODWRU\ 6HUYLFHV /RQGRQ %RURXJK RI +LOOLQJGRQ &LYLF &HQWUH +LJK 6WUHHW 8[EULGJH 8% 8: licensing@hillingdon.gov.uk Tel - 01895 277433 www.hillingdon.gov.uk/licensing $SSHQGL[ < 5HSUHVHQWDWLRQ )RUP IURP ,QWHUHVWHG 3DUWLHV (Please read notes on reverse before completing) <RXU GHWDLOV(See notes 2 & 3) Your Name Trupti Trivedy Your residential address Your email address Your phone number The name of the body or organisation you represent Garden city estate resident $ERXW WKH SUHPLVHV Name of the premises you are making a representation about Mandala Restaurant and Lounge Address of the premises you are making a representation about Carter House, Colham Mill Road, West Drayton, UB77AE 7KH /LFHQVLQJ 2EMHFWLYHV(See note 4) Licensing Objective Reasons for your representation and any supporting evidence Please tick; Prevention of Crime/Disorder Prevention of Public Nuisance Protection of Children From Harm Public Safety **PARKING: ** - The restaurant has very limited parking spaces, which may obstruct the only entry and exit road. - In case of an emergency, such as a fire or medical issue, this narrow and single-access road could create critical situations. **LATE NIGHT OPENING: ** - The restaurant's decision to operate late into the night, particularly during holidays, raises serious concerns. This could disrupt the privacy and well-being of nearby residents, potentially leading to significant health issues. - Extended hours during holidays may also contribute to increased criminal activity and disorder in the area, a pressing concern that needs immediate attention. **SAFETY: ** - There are significant safety concerns for our neighbourhood. Who will ensure the security and safety of the community? This situation is likely to increase the burden on local law enforcement. - Additionally, a shisha bar is set to open on the premises, posing health risks to customers and potentially increasing pollution, which could heighten health issues, including cancer, in the community. - The government should prioritise the establishment of more sports and community centres where people of all ages can engage and contribute to the well-being of the community. 7KH RXWFRPH \RX DUH VHHNLQJ IURP WKH /LFHQVLQJ $XWKRULW\(See note 6) $SSHQGL[ = Either the restaurant should be closed, or it should be converted into a coffee shop which can be open till 8 pm 6LJQHG 'DWH 1RWHV 1) All representations must be submitted before the conclusion of the 28 day consultation period. This will be advertised on the public notices and also on the Councils website. 2) Persons who may make representation include; persons who reside near to the premises to which the application relates and who are likely to be affected by licensable activities; residents associations who are representing residents who reside near to the application premises; Ward Councillors representing their constituents; any person who lives or works in the area and has concerns about the application premises. 3) Please note that representations cannot be anonymous. Copies of all representations will be published in any Committee papers and will be sent to all persons involved with the hearing including the applicant. If you have concerns about the use of your information and would like to discuss this further, please contact one of our Licensing Officers for a discussion, on the contact details below. 4) In order to be considered 'relevant', the representation must relate to one or more of the 'Licensing Objectives'. These objectives are; a) Prevention of Crime/Disorder - This relates to any criminal activity, disorder or anti-social behaviour related to the application premises. b) Prevention of Public Nuisance - This relates to noise nuisance and vibration, litter, noxious smells, light pollution. c) Protection of Children from harm - This relates to the protection of children whilst on the application premises. d) Public Safety - This relates to the physical condition of the premises and the safety features provided for members of the public such as; fire safety, health & safety. 5) Upon submitting a representation, it is expecte d that you will attend the Licensing Sub-Committee hearing to deliver your representation verbally and answer any queries that the Committee may have. If you are unable to attend, your written representation will be considered. 6) You may wish to suggest an outcome to the Licensing Sub-Committee ie. grant the application with extra conditions; grant the application with fewer hours/ activities; reject the application. Please note that the Licensing Sub-Committee will only make reasonable and proportionate decisions based upon the evidence they are presented with, and in line with the laws and regulations governing Licensing Hearings. 7) You may continue on separate sheets of paper if necessary and you may also attach any evidence which supports your representation. 8) Please submit all completed forms to: 7KH /LFHQVLQJ 2IILFHU 5HJXODWRU\ 6HUYLFHV /RQGRQ %RURXJK RI +LOOLQJGRQ &LYLF &HQWUH +LJK 6WUHHW 8[EULGJH 8% 8: licensing@hillingdon.gov.uk Tel - 01895 277433 www.hillingdon.gov.uk/licensing $SSHQGL[ $$ $SSHQGL[ $% Zaid Alsafi Sent: 19 December 2024 1:51 PM To: licensing <licensing@hillingdon.gov.uk> Subject: Objection to license Mandala restaurant As a garden city resident I would like to object to the license application from Mandala Restaurant and Loun ge in Colham Mill Road for the following reasons: Congestion already occurs at the junction of Station Road and Colham Mill Road as this is the only entry and exit to the Garden City estate. Vehicles already park on double yellow lines on this section of the road during Friday prayers. There are only three parking bays for use by The Mandala lounge. Families live in the housing less than 15 metres from the Mandala and this would have a massive noise implication on them. The inconvenience of traffic and concerns about emergency vehicles gaining access to the 400 dwellings on the Garden City. There are sheltered housing, community mental health homes in the area who regularly have ambulance vehicles attending. I have concerns over light pollution as from the West Drayton train platform the lights are illuminated extremely brightly. Please take into consideration my representations. Regards Kim & Russell Widgington $SSHQGL[ $( $SSHQGL[ $* 3KRWR V

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📄 appendix 7 - Map of the area , item 90. PDF 456 KB
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Railway Arms My local Store Ezee 2 shop food and wine West Drayton food and wineGo Sing Restaurant West Drayton convenience store MANDALA RESTAURANT Best food and wine Appendix 7 MANDALA RESTAURANT De Burgh Arms KFC Maxim food and winePeri Peri originalWest Drayton grocery and news

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📄 Appendix 9 - Statement of Truth Nadina AMEEN - signed_Redacted , item 90. PDF 352 KB
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Statement of Truth My name is Nadina AMEEN and I live at . I have l ived here since August 2024 and I live here with my three children aged 14, 12 and 2. Directly opposite my house is a new restaurant called Mandala Restaurant. When I m ov ed in there was still building work going on, so I do not know what was on the site before. The presentation of this new restaurant is wonderful - being clean, fresh and very green. Mandala is right opposite my house, and I can see it from my living room windows. Mine and my baby’s bedroom, and my daughter’s bedroom are also at the front of my house and our bedroom windows overlook Mandala. Throughout what must be the whole of December 2024 the premises has been operating under Temporary Licences. From my observations I think it opens late afternoon or early evening and closes before midnight. I can say this as I am a stay-at-home Mum at the moment, working from home with my business, and I can tell whether Mandala is operating by the lights being on (it’s winter) and the few cars coming and going. I am aware that this restaurant has applied for a permanent Premises Licence going forwards. I can say with complete certainty that the operation of this restaurant, as its nearest residential neighbour living but a few yards from it, that it being open and operating causes me absolutely zero issues whatsoever. If it did, and was affecting the quality of mine or my children’s lives, or undervaluing the value of my home, then I would be the very first to complain. However, I have observed this restaurant operating for around a month at close hand and can categorically say that it does not cause any noise or nuisance problems at all. I am also aware that people have been worrying about possible parking issues in the road outside my house and the restaurant, were a Licence to be granted. Well, again, in the past month there have been no issues with parking or obstruction or road safety in my street. Furthermore, I understand that further permanent parking has been arranged off-road opposite to the

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