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EVENT MANAGEMENT PLAN SUSEGAD BEATZ 2026 Venue: Harlington School, Shepiston Lane, Hayes UB3 1PB Organiser: GOAN MUSICAL EVENTS (UK) LIMITED Company Number: 15956990 Maximum Attendance: 4,999 persons Event Hours: 12:00 - 21:30 Prepared for: London Borough of Hillingdon Safety Advisory Group Prepared by: Presley Rodrigues Operational Support: Showbiz Global Event Director: Presley Rodrigues Operations Manager: Nitin Thakur Safety Manager: 3PleH Security Medical Lead: FRONTLINE MEDICAL RESPONSE LTD Production Manager: Presley Rodrigues Designated Safeguarding Lead: Maria Gomes (Welfare Manager) Fire Safety / FRA Provider: Lethal Ltd (revised FRA being updated separately by the appointed risk assessor and to be supplied separately/directly to Council and LFB) Document Version: v2.6 Document Date: 28 May 2026 DOCUMENT VERSION CONTROL Version Date Summary of updates v2.0 15 May 2026 Updated EMP in response to Licensing/SAG comments: supplier schedule added; traffic/TTRO wording revised; noise, temporary structure, power, sanitation, trader, water, wastewater, refuse and field-protection controls strengthened.
Version Date Summary of updates v2.1 15 May 2026 Further updates following Licensing/Public Safety feedback: noise controls, 30-minute monitoring, complaint route, supplier contacts, traffic marshal competence, water/wastewater and trader hygiene responsibilities clarified. v2.2 15 May 2026 Public Safety updates: noise management strengthened; event-day complaint route clarified; traffic marshal, water, wastewater and fire/FRA signposting refined. v2.3 15 May 2026 Waste management strengthened to confirm bins throughout the venue, live waste checks, trader waste control and wastewater containment/removal arrangements. v2.4 15 May 2026 Waste-bin provision updated to confirm 1,100-litre bins around the premises based on maximum attendance of 4,999; waste-bin provider remained under shortlisting. v2.5 15 May 2026 Supplier details updated for medical, security, FRA, stage, toilet and generator support; waste-bin provider remained to be confirmed. v2.6 28 May 2026 Updated in response to SAG/council comments dated 27 May 2026. Specialist supplier schedule replaced previous plant-hire references with CW Plant Hire / Charles Wilson Engineers Ltd for generators, Daniel Owen Ltd for traffic marshal/banksperson support, HSS Hire for barriers, Waste Water Solutions Ltd for wastewater and The Drinking Water Club Ltd for drinking water. Counter-terrorism section expanded to include the 3PleH Lockdown Plan and ProtectUK/NaCTSO Guide–Shelter–Report framework. Medical plan and Fire Risk Assessment noted as being updated separately. Toilet provision updated to a minimum total of 30 event toilets/facilities including accessible provision. EVENT MANAGEMENT PLAN 1 SUSEGAD BEATZ 2026 .............................................................................................................................................................................................................. 1 DOCUMENT VERSION CONTROL .................................................................................................................................................................................. 1 1. INTRODUCTION ..................................................................................................................................................................................................................... 5 2. EVENT OVERVIEW ................................................................................................................................................................................................................. 5 3. EVENT ORGANISERS AND EXPERIENCE ............................................................................................................................................................................. 6 4. EVENT MANAGEMENT STRUCTURE ................................................................................................................................................................................... 6
5. EVENT CONTROL AND COMMUNICATIONS ...................................................................................................................................................................... 7 6. SITE DESCRIPTION AND LAYOUT ........................................................................................................................................................................................ 8 7. EVENT TIMETABLE AND OPERATIONAL SCHEDULE ......................................................................................................................................................... 9 Additional Operational Notes: ............................................................................................................................................................................................. 14 8. TRAFFIC AND TRANSPORT MANAGEMENT PLAN ......................................................................................................................................................... 14 9. TRAFFIC MARSHAL DEPLOYMENT MAP AND OPERATIONAL POSITIONS .................................................................................................... 16 10. CROWD MANAGEMENT STRATEGY .............................................................................................................................................................................. 17 11. SECURITY AND STEWARDING PLAN .............................................................................................................................................................................. 18 12. SAFEGUARDING AND VULNERABLE PERSONS PROCEDURES ................................................................................................................................... 19 13. LOST CHILD PROCEDURE ................................................................................................................................................................................................ 19 14. MEDICAL AND WELFARE PROVISION ........................................................................................................................................................................... 20 15. ALCOHOL AND DRUG MANAGEMENT .......................................................................................................................................................................... 21 16. TRADER FOOD SAFETY COMPLIANCE AND TRADER MANAGEMENT ...................................................................................................................... 21 17. FIRE SAFETY MANAGEMENT .......................................................................................................................................................................................... 23 18. NOISE AND SOUND POLLUTION MANAGEMENT ....................................................................................................................................................... 24 19. WATER SUPPLY AND HYDRATION ................................................................................................................................................................................. 27 20. SANITATION AND TOILET PROVISION .......................................................................................................................................................................... 27 21. WASTE MANAGEMENT ................................................................................................................................................................................................... 28 22. COUNTER-TERRORISM PLAN ......................................................................................................................................................................................... 29 23. MAJOR INCIDENT AND EMERGENCY RESPONSE PLAN .............................................................................................................................................. 30 Emergency Response Matrix ................................................................................................................................................................................................................................................. 32 24. EVENT RISK REGISTER ..................................................................................................................................................................................................... 33 Event Risk Register .................................................................................................................................................................................................................................................................... 33 25. CROWD DENSITY AND EVACUATION ASSESSMENT ................................................................................................................................................... 34 26. TRAFFIC IMPACT APPENDIX ........................................................................................................................................................................................... 35
Hourly Traffic Flow Model ...................................................................................................................................................................................................................................................... 35 27. OPERATIONAL STAFFING MATRIX ................................................................................................................................................................................ 36 28. SITE SAFETY INSPECTION CHECKLIST ............................................................................................................................................................................ 37 29. EVENT DE-RIG, REINSTATEMENT AND POST-EVENT REVIEW ................................................................................................................................... 38 30. DECLARATION .................................................................................................................................................................................................................. 38 Event Management Plan Appendices – Susegad Beatz 2026 ............................................................................................................................. 39 Appendix A – Site Plan (with key, evacuation routes, entrance measurements) ....................................................................................................... 39 Supplier Competence and Contact Details ........................................................................................................................................................................ 44 Appendix B – Traffic Management Map (Operational Description) .............................................................................................................................. 45 Appendix C – Emergency Contact List ................................................................................................................................................................................. 46 Appendix D – Risk Assessment Documentation ............................................................................................................................................................... 47 Appendix E – Crowd Density Calculations .......................................................................................................................................................................... 48 Appendix F – Emergency Evacuation Routes and Site Closure Plan .............................................................................................................................. 48 Appendix G – Counter Terrorism Operational Procedures (including ACT training) .................................................................................................. 49 Appendix H – Traffic Impact Assessment (Planning Assumptions) ................................................................................................................................ 51 Appendix I – Trader Schedule Template ............................................................................................................................................................................ 51 Appendix J – Lost Child and Vulnerable Person Procedure Flowchart .......................................................................................................................... 52 Appendix K – Medical Needs Risk Assessment Summary (by FRONTLINE MEDICAL RESPONSE LTD) ..................................................................... 53 Appendix L – Fire Risk Assessment Summary ................................................................................................................................................................... 53 Fire Risk Assessment ............................................................................................................................................................................................................. 53 Appendix M – Lighting and Power Plan .............................................................................................................................................................................. 55 Appendix N – Bag Search and Prohibited Items Policy .................................................................................................................................................... 56 Appendix O - Volunteer Stewards Briefing ........................................................................................................................................................................ 56
1. INTRODUCTION This Event Management Plan has been prepared to provide the London Borough of Hillingdon Safety Advisory Group with a full operational overview of the arrangements for the planning and delivery of Susegad Beatz 2026 at Harlington School in Hayes. The purpose of this document is to demonstrate that the organisers have developed an appropriate and proportionate system of planning, control and incident response to ensure that the event can be delivered safely and responsibly. The document explains how the event will be managed before, during and after live operations and shows how the organisers intend to minimise risks to members of the public, staff, contractors, suppliers, volunteers, neighbouring residents and the venue itself. This Event Management Plan is intended to sit at the centre of the event's safety framework. It explains the operational intent of the event and brings together the key safety, traffic, welfare, medical, environmental and emergency planning arrangements in a single narrative document suitable for Safety Advisory Group review. The organisers have notified the London Ambulance Service, London Fire Brigade, Metropolitan Police and Transport for London regarding the event arrangements. Any comments received from these agencies will be reviewed by the Event Director and Operations Manager and incorporated into operational planning where required. Supporting records relating to agency correspondence, contractor competence, staff briefings, trader checks, fire safety, medical provision, electrical safety, sanitation, waste and temporary structures will be retained by the organiser and produced only where specifically requested by the Safety Advisory Group, Licensing Authority or relevant responsible authority. 2. EVENT OVERVIEW Susegad Beatz 2026 is a live outdoor music and cultural event designed to celebrate music, community engagement and cultural performance. The event will feature a programme of live performances supported by food vendors, licensed bar facilities, welfare provision and managed entry and exit arrangements. The event will take place within the grounds of Harlington School and will operate as a ticketed and controlled event. The event capacity has been set at a maximum of 4,999 persons and the operating hours are 12:00 to 21:30. The site is located in an urban setting with nearby residential receptors and a surrounding local road network that requires careful management. For this reason, the event has been planned with particular attention to traffic management, noise mitigation, end-of-event dispersal, safeguarding, alcohol management and site reinstatement.
3. EVENT ORGANISERS AND EXPERIENCE The event is organised by GOAN MUSICAL EVENTS (UK) LIMITED. The organisers are supported by Showbiz Global, which has provided operational planning support for licensed public events over the past five years. Showbiz Global has experience supporting events in London boroughs including Hounslow with licensed capacities of up to 9,999 attendees. This experience includes working with Safety Advisory Groups, coordinating multi-contractor event sites, managing large audience arrivals and departures, implementing event safety plans, and liaising with emergency services and local authorities. Nitin Thakur, acting in the role of Operations Manager for this event, brings this prior operational experience into the planning and delivery of Susegad Beatz. The Event Director for Susegad Beatz is Presley Rodrigues, who retains overall responsibility for the safe planning and delivery of the event. Presley Rodrigues will also fulfil the role of Production Manager and will oversee the implementation of the operational arrangements described in this plan. 4. EVENT MANAGEMENT STRUCTURE The event will operate under a clear management hierarchy so that responsibility for decision-making, operational delivery and safety oversight is defined at all times. Gold (Strategic) Command: • Event Director: Presley Rodrigues (GOAN MUSICAL EVENTS) – overall strategic lead for the event and responsible for final decision-making in relation to event safety, licensing compliance and operational delivery. • Strategic support: Nitin Thakur (Showbiz Global) – 5 years’ experience in event operations, previously managing traffic, logistics and crowd safety arrangements for licensed events up to 9,999 attendees. • Contact: Details for Gold and Silver command are provided in Appendix C and will be displayed within Event Control for operational use. Silver (Tactical) Command: • Operations Manager: Nitin Thakur (Showbiz Global) – responsible for tactical event operations, contractor coordination, traffic management oversight and deployment of operational staff.
• Safety Manager: 3PleH Security (represented by Senior Supervisor on site) – SIA licensed, experienced in event safety. • Medical Lead: FRONTLINE MEDICAL RESPONSE LTD (Clinical Lead on site). • Contact details for Silver team: Provided in Appendix C and will be displayed in Event Control. Bronze (Operational) Teams: • Security Supervisors, Traffic Marshals, Steward Supervisors, Welfare Lead. All significant operational matters will be coordinated through Event Control. This ensures that operational communication, escalation and incident response remain centralised and that no safety-critical decision is taken in isolation. 5. EVENT CONTROL AND COMMUNICATIONS Event Control will act as the central operational command point throughout build, live event operations and de-rig. It will be staffed by senior operational personnel and will maintain communications with security, medical teams, traffic marshals, stewarding staff and production teams. The event will operate using a recognised command structure based on Gold, Silver and Bronze principles as detailed above. Two-way radio communication will be used across all principal operational teams. Event Control will maintain incident logs, communication logs and escalation records. In the event of a major incident, Event Control will become the focal point for communication with police, fire, ambulance and council representatives. Public Address System: A site-wide PA system will be operational throughout the event, capable of reaching all audience areas. In the event of a power failure, battery-powered megaphones are stationed at Event Control and with each Security Supervisor. Pre-agreed emergency announcement scripts (e.g., for evacuation, lockdown, or weather warnings) are held in Event Control and will be used to ensure clear, consistent messaging. Incident Recording: All incidents (medical, safeguarding, security, fire, near-miss) will be recorded in a dedicated incident log book maintained by Event Control. Digital backups will be kept. Incident reports will be shared with the SAG post-event.
6. SITE DESCRIPTION AND LAYOUT The event will take place within the grounds of Harlington School, using the field areas associated with the school and adjacent sports facilities. The site will be enclosed using temporary fencing to create a controlled event perimeter. Within the event boundary, the organisers will establish a main stage area, audience area, food vendor zone, bar area, medical and welfare point, sanitation facilities, Event Control and back-of-house operational zones. The site has been selected because it provides sufficient open space for the anticipated capacity and allows for the controlled separation of public and operational functions. Emergency access routes will be maintained throughout the event and will not be obstructed by public circulation, temporary structures or parked vehicles. Disabled Access: A dedicated accessible viewing platform will be located to the front left of the main stage, providing an unobstructed view and easy access to the welfare and accessible toilet facilities. Blue Badge holders will be directed to a reserved parking area within the operational zone, accessed via Shepiston Lane under traffic marshal supervision. This area will be clearly signed and stewarded. Site Plan (Appendix A) includes: HSS Hire pedestrian barriers / barricading will be used where required for internal queue lanes, pedestrian segregation, controlled access points and protection of restricted operational zones. These barriers will support crowd guidance inside the venue boundary and will not be used to create unauthorised public-highway closures or restrictions. • A full key explaining all symbols (entry points, exits, stages, welfare, medical, toilets, bars, trader zones, emergency routes, smoking areas, accessible facilities). • Evacuation routes marked with directional arrows. • Exit points identified with gate numbers. • Entrance measurements: main entrance width = 8 metres, emergency exit widths = 4 metres each, compliant with Purple Guide recommendations for the planned event capacity of 4,999.
7. EVENT TIMETABLE AND OPERATIONAL SCHEDULE Site staff and contractors will begin arrival and set-up activities during the morning prior to public opening. Signage, fencing, stage production and welfare infrastructure will be installed and checked before public admission begins. Security, stewards, volunteers and bar personnel will be briefed before gates open. The site will open to the public at 12:00. Live programming will operate through the day and into the evening. The main stage programme will wind down in advance of the formal event close at 21:30 to support orderly dispersal. Following event close, litter picking, public egress and site clearance procedures will commence. De-rig and full site clearance will continue after public departure and into the following operational period as required. The final detailed event timetable, including build and break times, staff reporting times and stage schedules, will be maintained as an operational appendix and used in briefings. The following timetable outlines the key operational activities for Susegad Beatz 2026. All times are subject to minor adjustment based on weather or operational requirements, but the sequence of events will remain as detailed below. Event Control will maintain a master schedule and communicate any changes via radio. Access route to be confirmed in line with the approved traffic scenario. Where the Shepiston Lane no-parking TTRO and associated traffic arrangements are approved, staff, trader and operational access will be managed in accordance with the approved route plan. Where the TTRO is not approved or is amended, staff and trader access will be managed through the final approved internal access route. Vehicles will be marshalled by the event team inside the venue boundary and gas/electrical safety checks will commence on arrival. Day 1 (26th July 2026
Time Activity Responsibility Notes / Dependencies
10:00 Event Control activated; key staff arrive Event Director, Ops Manager, Safety Manager Radio checks; incident log opened
Day 1 (26th July 2026
Time Activity Responsibility Notes / Dependencies
10:00 Traders / stallholders arrive and begin setup Traders / Stall Managers Access route to be confirmed in line with the approved traffic scenario. Vehicles will be marshalled by the event team inside the venue boundary and gas/electrical safety checks will commence on arrival.
10:15 Stage and production crew arrive Production Manager / GTAV LTD Rigging of sound, lighting, and staging begins
10:30 Fencing and entrance infrastructure final check Safety Manager Verify entrance widths, emergency gates accessible
10:45 Medical team arrive; set up treatment point FRONTLINE MEDICAL RESPONSE LTD Equipment check; liaison with Event Control
10:45 Welfare team arrive; set up welfare point Welfare Lead (Maria Gomes) Lost child procedure materials displayed
11:00 Security and stewarding team arrive; briefing 3PleH Security Supervisor SIA licence check; deployment positions confirmed
11:00 Bar staff arrive; setup and stock Bar Manager Alcohol delivery; Challenge 25 refresher
11:15 All staff briefing (all teams) Event Director Safety briefing; radio channels; incident escalation; Code phrases (Code Amber/Red/Black) explained
11:30 Final site safety inspection Safety Manager Check emergency routes, fire extinguishers, fire blankets, sand buckets, generator fencing and cable covers
Day 1 (26th July 2026
Time Activity Responsibility Notes / Dependencies 12:00 Gates open to public Box Office / Security Ticket scanning, bag searches begin
12:00–21:30 Live music and cultural programme operating. Food vendors and licensed bar facilities operate in accordance with the approved timings below. Production, Traders, Bar Continuous monitoring by Event Control
14:00 Peak crowd monitoring Event Control / Security Density checks; adjust stewarding if needed
17:00 High-visibility patrols increase Security Deter anti-social behaviour as evening approaches 19:30 Last admission to site Box Office / Security No entry after this time (unless exceptional circumstances)
20:30 Evening operational review and dispersal preparation begins Event Control, Security, Traffic Marshals and Stewards Review crowd density, exit routes, toilet/bar/vendor queues, welfare position and traffic marshal readiness ahead of final dispersal
20:45 Last bar service announcement; soft drinks only available Event Control/ Bar Staff / Security Announcement that Alcohol sales will cease 21:00; Encourage hydration; water points remain open
20:45 Public address reminder issued Event Control Advise attendees that the event will close at 21:30, alcohol sales will cease at 21:00, and attendees should prepare for an orderly departure at the end of the final performance
Day 1 (26th July 2026
Time Activity Responsibility Notes / Dependencies
21:00 Last food orders Traders Kitchens shut down; LPG isolated where safe
21:00 Licensed bar service ceases Bar Manager Bar stock secured. Soft drinks and free drinking water remain available where required for welfare, hydration and dispersal support
21:30 Main stage final performance ends Production Manager Final public address announcement issued. Stewards and security direct attendees calmly towards the designated exits and managed public egress routes
21:30 Final PA announcement: "Please leave site now" Event Control
21:30 Site closes to public entry and re-entry Security No further admissions. Public egress managed by Security, Stewards and Traffic Marshals until the site is clear
21:30–22:30 Public egress management Traffic Marshals / Stewards Approved traffic scenario followed; pedestrian flow directed to public transport and internal pick-up/drop-off arrangements. No event marshal will direct traffic on the public highway unless competent and authorised to do so.
21:45 Traders commence takedown Traders Dismantle stalls; waste to designated area once public areas are clear
Day 1 (26th July 2026
Time Activity Responsibility Notes / Dependencies
23:00 Majority of traders and production departed All contractors Final security check
Day 2 (27th July 2026)
09:00 Waste contractors begin site clean Event team / volunteers / contingent workers / waste-bin provider once appointed Litter picking; bin emptying; post-event cleaning support
09:00 Production de-rig begins Production Manager Stage, sound, lighting dismantled
11:30 Road sweep of Shepiston Lane completed Waste / Traffic Team Ensure highway clear for residents and final venue handover
09:00 Fencing removal begins (if safe and authorised) Fencing Contractor Fence take down completed by 13:00 and clear out commences
14:00 Site handover to venue / reinstatement complete Event Director / Venue Rep Sign-off inspection
Additional Operational Notes: • Traders: All stallholders must be fully set up and ready for trading by 11:30 AM. Any trader arriving after 10:00 AM may be refused entry to ensure public safety during opening. • Last Drinks: Bar service ceases at 21:00 sharp. Challenge 25 remains in effect until last service. • Last Food: Hot food available until 21:00. Vendors must cease cooking and safely isolate gas/electricity immediately after. • Takedown: No vehicles will be permitted to move within the public zone until all attendees have left the site (approximately 10:00 PM). Traders must use designated exit routes under marshal supervision. • Noise Consideration: De-rig activities will avoid unnecessary noise near residential areas after 11:00 PM; quiet protocols apply. This timeline is designed to ensure a safe, orderly, and well-managed event day from first arrival to final site clearance. It will be used as the master reference for all staff briefings and operational decision-making. 8. TRAFFIC AND TRANSPORT MANAGEMENT PLAN Traffic and transport planning for the event has been developed to minimise disruption to the surrounding road network, reduce nuisance to residents, maintain emergency access and support the safe arrival and departure of attendees, staff and suppliers. Following feedback from Hillingdon Highways, the traffic strategy has been revised so that Shepiston Lane remains open to through traffic and emergency access. The organisers understand that Hillingdon Highways are not in favour of a full road closure of Shepiston Lane. The revised approach therefore allows for a no-parking TTRO / parking suspension on Shepiston Lane, subject to approval, rather than a full closure. Plan A - Shepiston Lane No-Parking TTRO Approved Where the Shepiston Lane no-parking TTRO / parking suspension is approved by Hillingdon Highways, Shepiston Lane will remain open while the approved no-parking controls operate over the agreed stretch of road. This is intended to keep the road available for ingress, egress and emergency access while preventing overspill parking associated with the event. Under this arrangement, event staff will manage movements inside the venue boundary, including internal parking, pedestrian routing, taxi/private-hire routing and pick-up/drop-off arrangements. The organisers will not rely on informal roadside stopping points. Public highway controls, cones, signs or traffic directions will only be delivered by competent and authorised persons or contractors where required by the approved TTRO and highways requirements. Plan B - TTRO Not Approved or Amended
If the TTRO is not approved, is only partly approved, or if Hillingdon Highways requires a revised approach, the organiser will not implement any highway restriction, cone line, parking suspension or traffic control measure requiring formal approval. In that scenario, event staff and stewards will operate within the venue boundary and will act only in an advisory and wayfinding capacity outside the venue boundary where lawful and safe to do so. Where a revised route strategy is required, attendee, staff, trader and taxi/private-hire communications will be updated to reflect the final approved arrangements. Pinkwell Lane and Shepiston Lane access options will be used only in accordance with the final approved traffic plan, lawful site access arrangements and any requirements issued by Hillingdon Highways. Public Road Traffic Management Competence The organisers acknowledge that only competent and authorised persons may direct traffic on the public highway. Daniel Owen Ltd has been appointed to provide traffic marshal / banksperson personnel support for the event, with event operations support inside the venue boundary. The organiser will retain deployment records, briefing records, evidence of traffic marshal / banksperson competence, insurance confirmation, and any highway-authorisation evidence required by Hillingdon Highways. Any public-highway traffic management, coning, signage or traffic direction required by Hillingdon Highways will only be undertaken by competent and authorised personnel under the approved traffic management arrangement, including NHSS/NRSWA/Chapter 8 competency where relevant to the final approved highway role. Event stewards and volunteers will not direct traffic on Pinkwell Lane, Shepiston Lane or any other public road unless they are part of the appointed competent traffic management arrangement and authorised to do so. Where personnel are not authorised to direct traffic on the public highway, their role will be limited to internal site management, advisory wayfinding and escalation to Event Control. Attendees will be encouraged through pre-event communications to use public transport wherever possible. Transport for London and relevant local transport stakeholders have been notified of the event timing, scale and expected travel profile. Once the relevant traffic and site access arrangements have been approved, the organisers will notify the main taxi, private-hire and ride-share operators of the approved pick-up/drop-off arrangements and will provide a geofencing map directing collections to the internal school car park rather than unmanaged roadside locations on Shepiston Lane, Pinkwell Lane or nearby residential roads. For traffic planning purposes, the organisers have adopted a conservative upper planning assumption of up to 800 event-related vehicle movements across the event day. This includes attendee vehicles, staff, contractors, traders, accessible parking, taxi/private-hire movements and contingency movements. This higher planning assumption is used to support marshal deployment, internal parking control and public egress planning. Parking and Field Protection Parking areas within the venue will be managed to reduce damage to the school field and to maintain safe vehicle movement. Plastic or rubber grass matting will be planned for parking areas where required by ground conditions, weather forecast, venue requirements or operational assessment. The organisers will review ground conditions closer to the event and will make good any event-related damage to the field as part of the post-event reinstatement process.
Traffic Regulation Order A revised TTRO / parking suspension application will be prepared in line with Hillingdon Highways feedback, focusing on preventing parking on the relevant stretch of Shepiston Lane while keeping the road open. The event traffic operation will be delivered in accordance with the approved TTRO arrangements and any final requirements issued by Hillingdon Highways. Taxi and Ride-Share Pick-Up/Drop-Off Point The designated taxi and private-hire pick-up/drop-off point will be located inside the school premises within the school car park. This area will be stewarded by event staff and clearly signed. The organisers will provide the approved pick-up/drop-off location and geofencing map to the main taxi, private-hire and ride-share companies once the relevant approvals are confirmed. Attendee communications will instruct passengers not to request collection from unmanaged roadside locations on Shepiston Lane, Pinkwell Lane or nearby residential roads.
9. TRAFFIC MARSHAL DEPLOYMENT MAP AND OPERATIONAL POSITIONS The traffic marshal deployment has been designed to support the final approved traffic scenario and will be delivered through Daniel Owen Ltd traffic marshal / banksperson personnel, supported by event staff within the venue boundary. The purpose of this arrangement is to keep the public highway free from unauthorised event traffic control by non-competent persons. Event stewards and volunteers will focus on internal venue management, wayfinding, queue containment, pedestrian flow and communication with Event Control. Where the no-parking TTRO / parking suspension for Shepiston Lane is approved, any highway cones, signs, restrictions or public-road traffic management will be delivered only by competent and authorised persons as required by Hillingdon Highways. HSS Hire pedestrian barriers / barricading may be used for internal queue management, controlled pedestrian routes and segregation of operational areas, but will not be placed on the public highway unless expressly permitted within the final approved highways arrangement. Where the TTRO is not approved or is amended, event staff will operate within the venue boundary and will manage internal routing, parking, pick-up/drop-off, pedestrian movement and queue control. Any advisory signage or attendee instructions will be aligned to the final approved traffic position. Traffic Marshal Positions TM1 - Internal approach / ingress control point within the venue boundary. TM1 will support vehicle direction, queue containment and communication with Event Control. TM2 - Secondary internal control point before the event entrance / internal school perimeter route. TM2 will support pedestrian safety, ticket queue containment and authorised vehicle routing.
TM3 - Exit dispersal control point within the venue boundary. TM3 will support managed egress, especially at the conclusion of the event when public departure demand is expected to peak. TM4 - Internal downstream traffic movement control. TM4 will monitor onward movement within the venue, discourage unsafe stopping and support communication with Event Control if congestion or obstruction develops. Additional marshals will support the internal school car park pick-up/drop-off operation so that licensed taxis, private-hire vehicles and pre-booked vehicles are directed into the approved internal collection point and do not collect passengers from unmanaged roadside locations on Shepiston Lane, Pinkwell Lane or nearby residential roads. Steward Positions ST1 - Pedestrian approach monitoring. ST2 - Queue containment within the site boundary. ST3 - Ticket scanning queue management. ST4 - Entrance circulation support. All traffic marshals and stewards will maintain radio communication with Event Control throughout ingress, live operation and egress. The deployment schedule will increase during expected peak arrival and departure periods and may be adjusted dynamically depending on live conditions observed on the day. The six traffic marshals represent the minimum planned deployment for normal internal traffic operations. Event Control may reposition stewards and operational staff to support ingress, egress, internal car park control, pedestrian crossing points within the venue, queue containment, taxi/private-hire management or emergency access protection if live conditions require additional support. 10. CROWD MANAGEMENT STRATEGY The event site has been designed to manage a maximum attendance of 4,999 persons safely. The crowd management strategy relies on a combination of physical layout, controlled entry, stewarding, security oversight and active monitoring by Event Control. Audience movement patterns will be monitored throughout the event. Security personnel and stewards will observe the audience area, stage front, circulation routes, sanitation areas, welfare point and vendor areas for any signs of congestion or unsafe density. Should any localised crowd pressure develop, Event Control will direct the relevant teams to manage movement, adjust access or temporarily pause entry to affected areas. The event is designed so that the audience area can comfortably accommodate the expected attendance without requiring excessive density. The organisers recognise, however, that crowd safety depends not only on space but also on circulation,
behaviour, weather, stage programming and the control of arrival and departure patterns. Accordingly, crowd monitoring forms a live element of event operations rather than a one-time pre-event calculation. 11. SECURITY AND STEWARDING PLAN Security services will be provided by 3PleH Security. The security team will be responsible for perimeter integrity, access control, bag search implementation, response to disorder, support for safeguarding concerns and general public safety monitoring. Stewards will support the security operation by providing wayfinding assistance, queue management, circulation monitoring and general public information. Volunteers, where used, will not undertake enforcement, intervention or security functions. Their role will remain supportive and informational only. All security personnel deployed for the event will hold valid SIA licences where required. Security supervisors will maintain direct communication with Event Control and will escalate incidents promptly. The security operation will be structured to support both routine operational management and emergency response if required. For the revised attendance of 4,999, the minimum planned deployment comprises 24 SIA security staff supported by 14 stewards and 6 traffic marshals. This deployment will not be reduced unless a risk-assessed decision is made by the Event Director, Operations Manager and Safety Manager. Bag Search Policy: • 100% bag search will be conducted at the point of entry for all bags exceeding A4 size. • Smaller bags may be subject to random search. • Prohibited items include glass bottles, alcohol (unless purchased on site), illegal substances, weapons, fireworks, flares, laser pens, drones, and any items deemed capable of causing harm. • A full prohibited items list will be displayed at the entrance and published in pre-event communications. • Security staff will use polite but firm procedures, with refusal of entry for non-compliance. • Search procedures will be supervised by SIA security staff. Refusal to comply with search requirements will result in refusal of entry. Items presenting a safety, licensing or security risk will be managed by the Security Supervisor and escalated to Event Control where required.
12. SAFEGUARDING AND VULNERABLE PERSONS PROCEDURES The organisers recognise the importance of safeguarding arrangements for an event of this nature. A welfare function will be established on site to support attendees who become vulnerable, distressed, separated from their group, or otherwise in need of assistance. Designated Safeguarding Lead: The Welfare Manager, Maria Gomes, will act as the Designated Safeguarding Lead (DSL) for the event. Maria has completed NSPCC Level 3 Safeguarding Children and Adults at Risk training. Welfare staff undertaking safeguarding-sensitive roles will be subject to appropriate suitability checks. Safeguarding training and verification records will be retained confidentially by the organiser and produced only where requested by the Council or relevant responsible authority. The Designated Safeguarding Lead will act as the central escalation point for lost children, vulnerable adults and safeguarding concerns. Where a concern exceeds the event welfare team’s remit, Event Control will coordinate escalation to Police or relevant statutory services. The welfare point will act as the focal location for lost children, vulnerable adults and welfare-based concerns. Staff working in welfare-sensitive functions will be briefed on safeguarding responsibilities and will escalate concerns through the appropriate channels. Where a safeguarding concern exceeds the capacity of the welfare team to manage internally, Event Control will coordinate escalation to police or relevant services. Safeguarding incidents will be recorded in the incident log and reviewed post-event. 13. LOST CHILD PROCEDURE If a child is found separated from their parent or guardian, the child will be escorted to the welfare point by an appropriate member of staff. Event Control will be informed immediately, and a controlled reunification process will be followed. Identification checks and confirmation steps will be used before the child is handed back to an adult claiming responsibility. No child or vulnerable person will be released to an adult until identity and relationship checks have been completed. Where there is doubt, dispute, distress or safeguarding concern, the matter will be escalated to the Designated Safeguarding Lead, Event Control and Police where appropriate. Personal details will not be broadcast publicly.
If a parent or guardian reports a lost child, Event Control will coordinate a search response through security and stewarding teams. Public announcements may be used where appropriate, but personal details will be handled sensitively. All such incidents will be logged and managed as safeguarding matters. Lost Child Procedure Flowchart is provided in Appendix J and will be displayed in Event Control and at the welfare point. 14. MEDICAL AND WELFARE PROVISION Medical services will be provided by FRONTLINE MEDICAL RESPONSE LTD. The medical team will provide on-site treatment capability for attendees, staff and contractors requiring medical assistance. The medical provision has been planned on the basis that minor incidents should be treated on site where appropriate, reducing unnecessary reliance on local NHS facilities. The Event Medical Plan is being updated by the medical provider and will be supplied separately to the Council / SAG. The revised medical plan will specifically address the London Ambulance Service comments, including the event risk tier position, the availability of alcohol, hot weather and heat-related illness controls, CQC registration / regulated-activity confirmation where applicable, and access / egress arrangements for emergency vehicles. The medical team will maintain a treatment point within the event site and will remain in communication with Event Control. Where a patient requires hospital transfer or emergency escalation, the medical team will liaise with ambulance services. The Medical Lead will advise Event Control on health-related operational issues during the event. The medical treatment point will maintain a clear access and egress route for emergency response. Emergency vehicle access measurements and clearance requirements will be verified within the final site inspection and cross-checked against the revised medical plan and fire risk assessment. The organisers recognise the need to maintain an emergency vehicle access route with suitable width, height clearance and turning/egress arrangements throughout build, live operation and de-rig. Medical Needs Risk Assessment: FRONTLINE MEDICAL RESPONSE LTD has been appointed as the event medical provider. The planned deployment noted in the current EMP remains 2 paramedics, 5 first responders, 1 nurse and 1 ambulance vehicle, but this will be reviewed by the provider. The event will not open to the public unless the agreed medical provision is present on site, equipped, briefed and in communication with Event Control. The event though planned for 4,999 we anticipate event to attract around 4300-4600 people based on current projections which we believe the current provisions should suffice.
Alcohol and Heat Considerations: because alcohol will be available at the event and the event takes place in summer, the medical provider will be asked to include specific controls for intoxication, dehydration, heat exhaustion, heat stroke, collapse, welfare escalation and ambulance handover. Free drinking water, welfare support, shaded/rest areas where practicable and hydration messaging will support the medical plan. 15. ALCOHOL AND DRUG MANAGEMENT Alcohol sales at the event will operate only under the approved licence arrangements for the event. Details of the licence holder, authorised person / Designated Premises Supervisor where applicable, and the relevant licensing arrangements have been provided to the Council as part of the licence application process. The EMP does not repeat those personal or licence-holder details, but the event alcohol operation will be delivered in accordance with the approved licence, authorised hours, licence conditions and any requirements issued by the Licensing Authority or responsible authorities. Alcohol service will be managed by appropriately briefed bar staff under the supervision of the Bar Manager. Challenge 25 will apply at all bars. Acceptable proof of age will be checked where required and refused sales or intoxication-related refusals will be recorded by bar management. Staff will refuse service to persons who appear intoxicated or where service would otherwise be inappropriate. Security and bar teams will communicate where alcohol-related concerns arise, and any repeated or serious concern will be escalated to Event Control. The event’s welfare and hydration arrangements support the alcohol management strategy. Free drinking water will be available, and bar operators will be instructed to provide water to individuals displaying signs of intoxication, dehydration or distress where appropriate. Drug-related concerns will be managed through security escalation, welfare support and Event Control logging. Security will refuse entry or remove persons where lawful and appropriate, and serious concerns will be escalated to Police and/or medical staff as required. 16. TRADER FOOD SAFETY COMPLIANCE AND TRADER MANAGEMENT Trader and food safety compliance is a core part of the event management process. All traders will be required to provide compliance information before being permitted to trade. This will include local authority food business registration, food hygiene rating, public liability insurance, food safety risk assessment, allergen information, evidence of suitable food hygiene training where applicable, and gas/electrical documentation where applicable. The organiser will retain trader compliance records and provide them to Environmental Health where specifically requested.
Food traders must be registered with the relevant local authority and must provide details of the authority with which they are registered. This requirement supports the Council’s expectation that trader details can be checked in good time. Traders must also comply with any additional requirements set out by Environmental Health or the organising team. Trader Schedule Timeline: At least 6 weeks before the event, a full trader schedule will be submitted to Hillingdon Council Environmental Health. This schedule will include trader name and contact details, home local authority registration, type of food sold, food hygiene rating, gas/electrical safety certificate references, public liability insurance and allergen information arrangements. The organisers will maintain a trader schedule and will ensure that trader compliance documentation is collected and reviewed in advance. Traders who fail to provide satisfactory documentation will not be permitted to operate at the event. Each food trader will also be required, as a mandatory condition of trading, to bring and maintain a suitable fire blanket at their stall. Traders using deep fat frying or other cooking oils must additionally provide the appropriate extinguisher type for their cooking risk. Food Business Water and Hygiene Provision: Food businesses will be required to bring and operate their own self-contained compliant handwashing and equipment-cleaning arrangements suitable for their menu, risk profile and trading operation. Hand sanitiser stations will be provided at appropriate public-facing locations as supplementary hygiene support for guests and staff, but they will not replace the food business operator’s own legal hygiene duties. Traders must not rely on public toilet facilities as their food business handwashing provision. Gas, Hot Surface and Public Protection Controls: Catering units using LPG, cooking appliances, heated equipment or electrical equipment will be subject to additional fire and safety checks before opening. LPG cylinders must be stored upright, secured and separated from public access. Hot cooking surfaces, gas appliances, trailing cables and rear-of-stall service areas must be positioned behind the trader frontage and protected from public access, particularly children. Any trader failing the opening inspection will remain closed until the issue is corrected. On-Site Inspection: Before any food trader opens to the public, the Safety Manager or appointed competent person will complete an opening check covering stall position, LPG storage, gas hose condition, fire blanket, extinguisher provision, cable safety, cleanliness, handwashing provision, allergen display and safe operation. Any trader failing inspection will remain closed until the issue is corrected. Wastewater and Trader Waste: Food traders must retain wastewater in suitable sealed containers and must not discharge wastewater onto the ground, into surface water drains or into public areas. Wastewater and food business waste must be removed by the trader or transferred to the designated waste arrangements agreed by the organiser. Trader waste must be contained within the trader area and moved to the designated waste point as instructed by the event team.
Traders will be allocated positions that support safe circulation, fire separation and operational access. Fire blankets are mandatory at all food stalls and sand buckets will be positioned at generator, fuel and LPG storage/control points where identified in the fire plan. 17. FIRE SAFETY MANAGEMENT Fire safety planning has been undertaken in accordance with relevant event safety guidance. Planned fire-fighting provision will include ABC class dry powder portable fire extinguishers at general public, stage and perimeter locations, 2 kilogram CO2 extinguishers at electrical distribution, control and generator positions, and wet chemical extinguishers at catering units using cooking oils or frying equipment. Fire blankets will be mandatory at each food stall and sand buckets will be positioned at relevant generator, fuel and LPG storage/control points. Temporary electrical systems will comply with BS 7909 and catering traders using LPG or cooking appliances will be required to provide appropriate safety equipment and documentation. Temporary Structures: Temporary structures will include the temporary stage, food trader marquees, bar structures and any operational gazebos/marquees required for welfare, medical, production or site management. GTAV LTD, represented by Sunny Gill, will provide the temporary stage. Stall owners will supply their own marquees / temporary tented structures where required. Final temporary structure details, including dimensions, supplier details, flame-retardancy certification, anchoring/ballast method, structural loading, windage considerations and installation sign-off, will be retained by the organiser. No temporary structure will be used unless it has been installed in accordance with supplier specification and checked before public opening. Build-Up and Build-Down: Temporary structures, staging, power, fencing, sanitation, barriers, trader infrastructure and welfare points will be installed before public opening and checked as part of the pre-opening site safety inspection. Build-down will not commence in public areas until public egress has been completed and Event Control confirms that the relevant area is clear. Contractors will dismantle infrastructure in an orderly sequence while maintaining emergency access and avoiding unnecessary noise near residential areas after 23:00. Fire Risk Assessment: The Fire Risk Assessment is being updated separately by the appointed risk assessor, Lethal Ltd, and will be shared separately via email with the Council/SAG and London Fire Brigade. The revised FRA will supersede the previous internal fire assessment summary and will include the additional detail requested by the Fire Brigade, including temporary structures, LPG/catering controls, generator/fuel controls, exit capacity, evacuation routes, emergency vehicle access, and fire-related interaction between public egress and vehicle routes. The final FRA / fire safety review will include a capacity calculation and evacuation flow-rate assessment for the event site, taking account of the main entrance/exit arrangement, the 8 metre main entrance width, emergency exit widths, and the safe direction of evacuees toward the assembly areas shown on the site plan. Calculations and assumptions will be referenced back to recognised event/fire-safety guidance, including the Purple Guide and the relevant open-air event fire safety guidance.
Emergency access will be re-checked before public opening, with particular attention to maintaining a clear route suitable for emergency vehicles and avoiding obstruction by vehicles, traders, barriers, toilets, generator positions, queues, waste points or temporary structures. Six dedicated fire stewards, in addition to general security, will be deployed across the site, with specific responsibilities for monitoring trader areas, generator zones and evacuation routes. All stewards and security will receive basic fire awareness training during briefings. The Safety Manager will ensure that pre-opening inspections include verification of fire points, extinguisher positioning, LPG controls, generator/fuel separation, clear emergency routes, suitable signage and access to assembly areas. Any fire-related incident will be escalated immediately to Event Control and emergency services will be called where required. 18. NOISE AND SOUND POLLUTION MANAGEMENT Noise management is a significant consideration for an outdoor music event, even though the venue is set away from residential dwellings and is surrounded by school grounds, woodland and industrial land. The organisers recognise that sound can travel beyond the immediate event area and have therefore implemented a specific sound control approach to reduce the risk of nuisance. The anticipated sound level inside the event venue is approximately 80 dB, with an anticipated C-weighted peak sound pressure level of approximately 90 dB. At the venue perimeter, noise will be monitored against a control benchmark of 65 dB(A) LAeq over a 5-minute period, with additional readings taken where required at the nearest accessible noise-sensitive receptor or complaint location. Sound System Design and Placement: Directional speaker systems will be used to focus sound toward the audience and minimise spill-over into surrounding areas.
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