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Hillingdon Planning Committee 13th February 2025
PART 1 Members, Public & Press
Report of the Head of Development Management and Building Control
Committee Report Application Report
Case Officer: Emilie Bateman 77170/APP/2024/1240
Date Application
Valid:
08.05.24 Statutory / Agreed
Determination
Deadline:
14.02.25
Application
Type:
Full Ward: Northwood
Applicant: Ms Diana Ehigiamusoe
Site Address: 36 Moor Park Road, Northwood
Proposal: Change of use from residential dwelling (Use
(Use Class
C2), to include a cycle and bin store.
Summary of
Recommendation:
GRANT planning permission subject to
conditions
Reason Reported
to Committee:
Required under Part 3 of the Planning Scheme of
Delegation (Petition received)
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Summary of Recommendation:
GRANT planning permission subject to the conditions set out in
Appendix 1.
1 Deferred at Planning Committee on 5 September 2024
1.1 This application was deferred at Planning Committee on 5 September 2024
given ambiguity surrounding the number of staff, shift times and impact on
parking, and for members to conduct a site visit.
Members Site Visit
1.2 A member site visit was carried out on 23 January 2025. This was held
during the morning school drop-off times to provide context regarding the
traffic and parking concerns raised in representations. However, it is noted
that the proposed staff daytime shift starts prior to this, at 7.30am. The site
and other properties within the street were also viewed from the footpath, to
gain an appreciation of the character and visual amenity of the street scene.
1.3 The key matters looked at on the member site visit were:
Impact on parking.
The relationship between the proposal and adjacent properties.
Impact on the character and appearance of the street scene.
Staffing Considerations Review
1.4 Following the deferral, greater clarification was sought from the applicants
regarding the number of staff and children that would be in the home. The
applicants submitted a revised Management Plan Rev A following the
with revisions to the morning shift start time of staff,
which would now commence a full 45 minutes before the school drop-off
times.
1.5 The Management Plan includes a staff rota which demonstrates during the
day there would typically be 3no. support workers and 1no. manager on site,
with 2no. support workers overnight (1no. manager on call).
1.6 The Management Plan further specifies that there would be a maximum of
four staff members on site during the day shift, which would be secured by
condition. Staffing would follow a rota system, with staff working in shifts to
ensure continuous support. The home would be limited to accommodating
a maximum of 4 children. The staff-to-child ratio would depend on the level
of need of the individual child. Notwithstanding this, the planning permission
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would be subject to a condition securing a maximum of four staff on the
premises at any one time. This would mean that the proposed home would
be unable to accommodate for example 4 children with needs that would
require staffing above a 1:1 child to staff ratio. Scenarios on staff to child
ratio has been presented within the main section of the report for reference.
Consequently, the number of children accommodated at any given time
would be adjusted (reduced from maximum 4 children) according to
requirements to ensure that the staff-to-child ratio remains within the
established limit of a maximum of four staff members on site.
1.7 The Management Plan includes further details regarding visitors to the home
and should be considered alongside the updated Parking Plan, which
includes an additional on-site parking space for visitors. Due to the nature
of the proposal, unplanned visits would not be permitted. All visits to the
home would be minimal in number and pre-arranged, ensuring effective
management of on-site parking provisions. Visitors would include social
workers and Ofsted care and typically
would visit the home once every four to six weeks.
Parking Management Review
1.8 Number 36 Moor Park Road benefits from a large front garden and
driveway, with a detached garage.
1.9 Concerns were raised regarding the on-site parking arrangements, as the
previously proposed configuration would result in vehicles being blocked in.
Additionally, due to the uncertainty surrounding staffing numbers, there were
concerns about the adequacy of on-site parking and the potential impact on
on-street parking availability.
1.10 Following the deferral, a condition has been recommended to limit the
number of staff on-site to a maximum of four at any given time. As a result,
the on-site parking provision has been maintained at five proposed spaces,
with four allocated for staff and one space set aside for visitors to the home.
1.11 The amended parking layout plan and tracking demonstrates that all five
proposed parking spaces can be accessed and exited without obstruction.
The revised plan and supporting documentation have been reviewed by the
Highways Officer, who has raised no objections.
1.12 The updated parking plan would necessitate the removal of a small amount
of soft landscaping to ensure sufficient access and egress for all vehicles.
s Officers have reviewed the proposal
and raised no objections, provided that a condition is applied to ensure that
the works do not impact the mature tree on site.
1.13 The remainder of this Committee Report has been updated from the original
report which was brought to the Planning Committee on the 5 September
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2024. These updates reflect the additional information received and
clarifications that had been sought post-committee deliberation / deferral.
2 Consultation Update
2.1 Since the deferral of this application, a 14-day re-consultation took place
upon receipt of revised information. It is noted that two new petitions have
been received with 111 and 80 valid signatures each. The outcome sought
by the petitions is refusal.
2.2 site visit a couple of minor alterations have been
submitted which include a revised layout of the proposed parking which now
depicts the existing building with front bay windows, as well as parking
layout modifications to demonstrate that the site could accommodate 5 no.
on-site parking spaces with manoeuvring. A revised Management Plan was
also provided with the staff shift starting time changed to 7.30am in the
morning rather than the previous 8.00am. These changes are considered
improvements to the scheme. Therefore, it was not necessary nor a
requirement to re-consult on these minor revisions.
3 Executive Summary
3.1 Full planning consent is sought for the change of use from a residential
dwellinghouse (C3 use class) to a ccare home for up to 4 children (C2
use class).
3.2 The application is subject to two additional petitions following the original petition
containing 176 signatures in objection to the proposal. The two recent petitions
contain 111 and 80 valid signatures each. The concerns raised within these
petitions are set out in more detail in Section 8 of this report, but in summary
include loss of residential use, impacts upon the local highway network and
parking, crime and safety, noise and disturbance, environmental impacts and
loss of character of the area.
3.3 The proposed development would result in a loss of C3 use class
accommodation. However, a residential care home also serves as a form of
residential accommodation for a specific section of the community. Furthermore,
the proposed development would aid in meeting an identified need for C2 use
class accommodation in the Borough and London as a whole. This has been
demonstrated through the evidence provided by the applicant and the comments
received from both the Planning Policy Team
who accept the use would be considered an exceptional circumstance and
weight is given to the Care Home policies within relevant sections of the
Development Plan. This is a significant planning consideration which weighs in
favour of the development.
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3.4 It is considered that the proposed development would not have a detrimental
impact on the character and appearance of the surrounding area or on highway
safety. No significant external changes are proposed, and the property would
continue to resemble a residential dwelling from the street scene, integrating with
the local residential character. a
maximum of 4 children controlled by condition. The overall scale of the proposal
is modest and would be a small-scale residential care home rather than a larger
commercial care home facility. A condition secured on the level of staff at the
property at any given time (maximum 4 staff) would ensure it remains similar in
scale to a residential property rather than an over-intensified commercial care
home.
3.5 Sufficient information has also been provided to demonstrate that the off-street
parking within the site can accommodate the needs of the staff and visitors
without leading to disruption to the local highway. Follow-up site inspections by
Officers have taken place on two separate occasions post-committee to assess
the street parking. One inspection took place during the school drop-off hours,
and officer observations confirmed that the parking pressures and congestion
along the street during that time were modest with sufficient street parking still
available. However, as there is sufficient off-street parking to accommodate staff
and visitors, it is unlikely that the proposal would require the use of existing street
parking. The proposal would not give rise to a material increase in trip generation
and the Highways Officer has raised no objections subject to conditions, which
have been adopted in this recommendation for approval.
3.6 The proposal would provide an appropriate living environment for future
occupiers and would not unduly impact upon the residential amenity of
neighbouring occupants. Sufficient internal space would be provided for both
staff and prospective occupants of the proposed home.
3.7 A revised Management Plan, Noise Management Plan and Good Neighbour
Policy has been submitted which demonstrates how the use would integrate
within the local community without causing any significant harm to the wider
neighbourhood in terms of comings and goings, noise and disturbance or anti-
social behaviour. Given the modest size (maximum of 4no. children and 4 no.
staff) of the proposal as well as the accompanying documentation, it is
considered that the proposal would not cause any significant impact on the
amenity of neighbouring residents or the wider community.
3.8 The overall scale, mitigation measures and conditions recommended would
would not cause
harm to the local character of the area, impact the wider community or
neighbours amenity. It must however be noted that the Applicant would still
require permission from Ofsted to run a Care Home from the property. This would
include a vigorous assessment of the property and applicant suitability, including
safeguarding measures to protect children. This assessment however would be
outside the realms of the planning assessment.
3.9 Due regard has been given to residents s
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against the application. However, it is concluded that the proposal complies with
the Development Plan and no material considerations indicate that a contrary
decision should be taken. The planning application is therefore recommended
for approval subject to the conditions set out in Appendix 1.
4 The Site and Locality
4.1 The application site comprises a two-storey detached dwelling and detached
single storey garage located within a generous plot along the northern side of
Moor Park Road. The site is characterised by a generous front and rear private
garden. The property is set-back from the highway with off-street parking to the
front for up to five vehicles.
4.2 The site is covered by Tree Preservation Order (TPO) 141. The surrounding area
is predominantly residential, characterised by mainly large, detached two storey
dwelling houses which have been extended overtime and benefit from off-street
parking. To the west of the site, St. Martins Preparatory School is situated (a
couple of plots away from the site) which is a primary school for boys aged 3-13
years old. The application site is not located within a Conservation Area and
there are no heritage designations nearby.
Figure 1: Location Plan (application site edged red)
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Figure 2: Block Plan
Figure 3: Application Property and garage
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Figure 4: On-street parking to front of site (restrictions between 1pm-2pm)
Figure 5 Rear Elevation
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Figures 6: Showing existing hardsurfacing, access arrangements and
garage
Figure 7: Demonstrating garage carparking space
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5 Proposal
5.1 Planning permission is sought for the change of use from a residential dwelling
(Use Class C3) to a c (Use Class C2). The proposed change
of use would facilitate the provision of residential accommodation for up to 4 no.
children between the ages of 12 and 17 years old. The intended service provider
(New Chapters Homes) has set out within the revised Management Plan
submitted post-committee, that there would be a maximum of 4no. staff on site
at any given time, and 4no. children within the care home. It seeks to offer a care
model that caters to the needs of local children in the Hillingdon area and its
surrounds, enabling children to maintain connections with their community,
friends, and family.
5.2 The proposed accommodation would be designed to provide specialised support
for children facing emotional and behavioural challenges. The care provided
would be 24 hours a day with a Senior Manager along with up to 3 other staff on
site during the daytime hours and 2 staff members during the night period with a
manager on-call.
5.3 Bedrooms would be provided on the first floor with the ground floor providing
living space and reception areas associated with the care home. No extensions
or external alterations to the building are proposed to facilitate the change of use.
External cycle parking and a bin storage area associated with the proposed use
would be situated along western side of the plot between the flank wall of the
main building and the garage.
5.4 site visit some minor alterations have been submitted
which include a revised layout of the proposed parking which now depicts the
existing building with front bay windows, as well as parking layout modifications
to demonstrate that the site could accommodate 5 no. on-site parking spaces
with manoeuvring. A revised Management Plan was also provided with the
morning staff shift starting time changed to 7.30am in the morning rather than
the previous 8.00am.
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Figure 8: Proposed Elevations (please note larger version of plan can be
found in the Committee Plan Pack)
Figure 9: Proposed floor plans (please note larger version of plan can be
found in the Committee Plan Pack)
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Figure 10: Proposed Car Park Layout Plan (please note larger version of plan
can be found in the Committee Plan Pack)
6 Relevant Planning History
6.1 A list of the relevant planning history related to the property can be found in
Appendix 2.
6.2 It should be noted that planning permission was granted in 2022 (ref.
77170/APP/2022/1000) for a domestic extension comprising a side and front infill
together with a roof conversion. This scheme has not been implemented to date
and the current application does not incorporate this as a part of the design. The
scheme provided extra internal living space and improved bedroom sizes. It does
not lead to any additional bedrooms over and above the existing number of 5 no.
bedrooms.
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7 Planning Policy
7.1 A list of planning policies relevant to the consideration of the application can be
found in Appendix 3.
8 Consultations and Representations
8.1 The adjoining neighbouring properties and Northwood Residents Association
were consulted on 21st of May 2024 which expired on 12th June 2024. 93 letters
of objection were received from a total of 74 individual households. Two petitions
in objection to the proposal have also been received. These have 111 and 80
signatories, respectively.
8.2 Following receipt of revisions, a 14-day re-consultation took place, expiring on
28th of December 2024. An additional 62 objections were received with 35
being from the same residents.
8.3 It is noted that some representations were received after the consultation expiry
date, however, all representations received have been considered.
8.4 Representations received in response to public consultation are summarised in
Table 1 (below). Consultee responses received are summarised in Table 2
(below). Full copies of the responses have also separately been made available
to Members.
Table 1: Summary of Representations Received
Representations Summary of Issues
Raised
Planning Officer
Response
A petition of 111
signatures have
been received
against the
application
1. No exceptional
circumstances have
been demonstrated
requiring the loss of
residential dwelling
and commercial
use.
Discussed at paragraphs
9.1-9.20 of this report.
2. The proposed use is
not suitable for a
residential care
home.
Discussed at paragraphs
9.1-9.20 and 9.53-9.59 of
this report.
3. Anti-social
behaviour concerns.
Discussed at paragraphs
9.87-9.97 of this report.
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4. Noise and
disturbance.
Discussed at paragraphs
9.30-9.52 of this report.
5. Out of character
and loss of amenity.
Discussed at paragraphs
9.17 and 9.27-9.52 of this
report.
A petition of 80
signatures have
been received
against the
application
1. Parking and traffic
concerns.
Discussed at paragraphs
9.60-9.73 of this report
2. Pollution concerns with
the additional vehicular
movements and CO2
generation and other
harmful gas emissions.
The CO2 emissions would
be similar to that of a
typical C3 use.
Also discussed at
paragraphs 9.85 9.86.
120 letters of
objection
have been
received from a
total of 91
individual
households
I. Not in keeping and out
of character.
Inappropriate use in a
residential street.
Negative visual impact
on the area. Change to
a business which is
different to the local
character.
Discussed at paragraphs
9.15-9.17 and 9.21-9.26 of
this report.
II. Reduction in residential
accommodation.
Discussed at paragraphs
9.1 to 9.20 of this report.
III. Anti-social behaviour
and safety concerns;
there is a pre-school
next door and would
adversely affect the
children; safety and
security; crime will
increase; history of the
site used for drug
dealing.
Discussed at paragraphs
9.87-9.97 of this report.
IV.Potential Social
Problems -
safeguarding concerns
for children; impact on
local children; disrupt
local schools;
Neighbourhood would
Discussed and paragraphs
9.87-9.97 of this report.
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feel unsafe; older
generation feel unsafe;
lead to the increase in
the emergency
services.
V.Traffic and parking
concerns - lack of
parking with very poor
PTAL; constant flow of
staff and visitors; not
enough parking for the
care workers; extra
pressures with school
adjacent the property;
servicing of the building
will cause parking and
safety issues; constant
traffic; emergency
vehicles; concern
regarding children using
bicycles and the safety.
Discussed at paragraphs
9.60-9.73 of this report.
VI. Concerns regarding
updated parking plan
shift pattern crossover
and does not show bay
window.
Amended drawings were
received that show the bay
windows included. The
typical shifts are described
in paragraph 9.41.
VII.Environmental issues -
Carbon Emissions from
cars comings and
goings; additional
pollution.
The CO2 emissions would
be similar to that of a
typical C3 use.
Also discussed at
paragraphs 9.85-9.86.
VIII.Noise and disturbance -
The existing road is
very quiet, and the use
would lead to an
increase in noise and
disturbance; noise from
coming and goings;
intensification of the site
by at least 12 people
expected; Potentially
Discussed at paragraphs
9.30-9.52.
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24-hour access for
visitors.
IX.Poor internal and
external facilities; do not
show adequate toilet
and washing facilities;
no garden space;
insufficient services for
the care home; current
property not fit for the
use mould could
impact on health of
occupants; current
infrastructure not
designed to support the
increase; no open
spaces, recreational
facilities or parks within
easy walking distance;
private garden not big
enough; 21% of care
homes below
standards.
Discussed at paragraphs
9.53-9.59.
X. Concerns regarding the
current state of the
property (proposal does
not reference
refurbishment).
The quality of the
accommodation proposed
is also discussed in
paragraphs 9.53-9.59.
Internal works which
involve refurbishment of
the existing interior can be
carried out without the
need of planning
permission. While the
proposal does not propose
any extensions or
refurbishment works which
require planning
permission, the home
would also be assessed by
Ofsted who would ensure
the home is suitable for
care home provision.
XI. Concerns regarding the
history of the applicant /
company (including
The applicant has provided
a statement with regards to
qualifications. It is not a
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nature of privatising
.
material planning
consideration to assess
the history of the applicant
or company. Any
permission would also be
subject to approval from
Ofsted who would assess
both the applicant and the
property suitability and
ensure all safeguarding
measures are complied
with.
XII. Not being consulted. The statutory requirement
for consultation has been
undertaken. All adjoining
neighbours and those who
submitted an objection or
representation have been
consulted in the most
recent round of
consultation that closed on
the 28 December 2024.
XIII.Negatively impact
property values.
This is not a material
planning consideration.
XIV.Alternative locations
should be considered.
The planning application
is required to be assessed
on its own merits.
XV.Concerns regarding
expansion of the site.
There are no proposed
extensions to the property.
Each application is
assessed on its own
merits.
XVI.Overlooking / loss of
privacy.
Discussed in paragraph
9.29.
XVII.Concern regarding
future HMO or
conversion into flats.
The proposal does not
propose an HMO or flats.
XVIII.Lack of information
regarding how many
children, mixed or single
sex.
The management plan and
supporting statements
provides adequate
information regarding the
number of children and
staff. The information on
individual children and
gender mix is not a
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material planning
consideration.
XIX. Commercial nature of
the proposal.
Discussed at paragraphs
9.15-9.17.
XX. Ambiguity regarding
children and staffing
numbers.
The revised Management
Plan provides details on
this matter. In addition, a
maximum 4no. children
and 4no. staff would be
secured by condition.
XXI. Concerns regarding
lack of control post-
planning permission.
Discussed in paragraph
9.46. It is noted that the
measures would be
secured by condition, and
these are enforceable.
XXII. Concerns regarding
education of the
children.
This is addressed in
paragraph 9.99. The
education of the children
would be a responsibility of
a group of professional
support workers which
may include the carer,
social worker, educational
professionals and the child
themselves. As stated in
the management plan,
each child would be
individually accessed and
may require different levels
of care. The education of
the individual child would
depend on the individual
circumstances and may
involve home schooling.
Irrespective, this is not
specifically a material
planning consideration.
XXIII. Lack of community
engagement from the
applicant.
The Local Planning
Authority have carried out
the statutory consultation
required for an application
of this scale. As the
application is not a major
development, there would
be no general requirement
for the applicant to carry
out a community
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engagement exercise prior
to submission.
XXIV. Not policy compliant. The application has been
reviewed against national
and local policies and
found to be acceptable
against the Development
Plan as a whole.
XXV. Ofsted encourages
providers to locate their
homes in areas where
there is good schools
and recreational
facilities.
The planning merits of the
change of use are
discussed within Section 9
of the report below. The
application would also be
subject to receiving Ofsted
approval. Details of this is
addressed at paragraphs
9.100 - 9.103 of this report.
One
representation
was received in
support of the
proposal.
a. Supportive of
helping children
who require care.
Noted.
Local MP 1. Noise concerns. Discussed at paragraphs
9.30-9.52.
2. Anti-social
behaviour
concerns.
Discussed at paragraphs
9.87-9.97 of this report.
Northwood
Residents
Association
There is a school just three
doors away. Given the
intensive care to be
provided, those in care
could be a danger to the
school children if they are
able to leave the house
without supervision, even if
not permitted to do so.
Also raises concerns that
the level of care that is to
be provided to future
occupants will result in a
Safety concerns of
residents and children are
discussed at paragraphs
9.87-9.97 of this report.
Noise concerns are
discussed with 9.30 9.52
of the report. The applicant
has also provided both a
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facility with the potential for
24 hour 7 days a week
noise disturbance to
adjoining residential
properties including from
comings and goings of
staff, and it is considered
doubtful that planning
conditions could address
such concerns.
Noise Management Plan
and Management Plan, the
details of which have been
conditioned.
We remain concerned, like
others who were in the
room, that the applicant
wouldn't answer possibly
the most important
question at the committee
meeting, of how many
carers there would need to
be if all four children were
highly needy, and the
applicants only response
was that it wouldn't
happen. However, once
planning consent is
granted, there is nothing
stopping them, or a
successor company, from
housing four highly needy
children and the carers
that go with that.
The applicant has provided
an updated management
plan. In addition, the
number of children and
staff would be limited to
four by condition. Such
conditions on maximum
staffing numbers have
been used in education
settings such as schools,
which ensures that the use
adopts to the limitations
set out by the planning
conditions. This condition
is reasonable and
enforceable.
We do not believe that the
traffic/parking
Management Plan is an
effective one. It is wholly
dependent on staff
travelling to and from the
property other than by car,
but there is no obligation
on the applicant or staff to
ensure that happens. The
applicant is a commercial
concern so is there for
profit.
This is discussed 9.60-
9.73 of this report.
The parking management
plan provides parking for 4
members of staff and 1
space. Amended
plans have demonstrated
that all 5 spaces can
manoeuvre in and out of
the space with ease
without causing
disturbance to the highway
network. While some staff
may use public transport,
walking or cycling, the plan
is based on the worst-case
scenario.
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Northwood
Residents
Association
(Additional
comments
following further
consultation)
The applicant has not
responded to the fact that
they stated a reason for
wanting Northwood as a
location is the availability
of schools. However, as
has been pointed out,
there are no state schools
in Northwood for children
of that age. It actually
makes Northwood a
relatively poor location,
given the supervision
needed for these children.
The is discussed at
paragraphs 9.98-9.99 of
this report
We continue to object on
the same grounds as
already submitted. The
revised Management Plan
still has the shortcomings
already stated in previous
objections. There is
inadequate on-site car
parking, and there are no
state schools for children
of this age in Northwood,
notwithstanding the
applicants assertion that
there are. The other points
of objection still stand.
These issues have been
highlighted above and
discussed further within
Section 9 of the report.
Table 2: Summary of Consultee Responses
Consultee and Summary of Comments
Planning Officer
Response
Highways Officer (Initial comments)
The application has been reviewed by the Highway
Authority who are satisfied that the proposal would not
discernibly exacerbate congestion or parking stress,
and would not raise any measurable highway safety
concerns, in accordance with Local Plan: Part 2
Development Plan (2020) Policies DMT 1, DMT 2 &
DMT 6 and Policies T4, T5 and T6 of the London Plan
(2021).
Highways Officer (Follow-up comments 30.01.25)
A full and detailed
assessment of the
material highways
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Following the receipt of an amended parking layout
and tracking details, Officer has
provided updated comments.
The proposal would provide 5no. on-plot car parking
spaces, one of which would be within a double
garage. Taking into account these are maximum
standards and that the London Plan 2021 Policy T6
Car Parking requires that developments should
the minimum necessary parking
parking spaces on-plot is acceptable.
In response to concerns from residents that car
parking may be displaced on-street, the Highway
Authority has visited the site during the AM Peak and
at the time when the pupils were being dropped off at
a nearby school, even in this worst-case scenario
there was no evidence of parking stress.
The Highway Authority notes that none of the car
parking space would be provided with electric vehicle
charging points. The London Plan is unspecific upon
the number of electric vehicle charge points that
should be provided for this type of development but
based on the standard for residential developments,
one active electric vehicle charge point would be
required.
The London Plan Policy T5 Cycling requires that care
homes provide 1no. cycle parking space per 5no. full
time employees, the double garage vehicle provides
suitable cycle parking.
There are no highway objections to this proposal
subject to a condition requiring that all car parking
spaces are marked out and surfaced, and that one car
parking space is provided with an active electric
vehicle charge point.
considerations are
set out in paragraphs
9.60-9.74 of this
report.
Noise Planning Specialist Team
Given the nature and context of the proposed
development apparent from the information provided,
I do not consider noise and vibration to be a material
planning issue.
Noted.
Access Officer
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The plans in respect of this proposed Change of Use
from a residential dwelling to a children's care home
have been reviewed. The dwelling, as existing, was
constructed prior to mainstream adoption of
accessible housing standards. Given that the
accommodation at present is fundamentally
inaccessible to wheelchair users, there would be no
loss of accessible accommodation if approved. It is
also noted that the Change of Use application does
not propose alterations to the dwelling house, and
there is no planning requirement to make the
children's home accessible to wheelchair users.
However, the applicant should be advised of their
obligation to make reasonable adjustments within the
ambit of the Equality Act 2010, and the following
informative should be attached to any approval:
INFORMATIVE: The Equality Act 2010 seeks to
protect people accessing goods, facilities, and
services from discrimination on the basis of a
'protected characteristic', which includes those with a
disability. As part of the Act, service providers are
obliged to improve access to and within the structure
of their building, particularly in situations where
reasonable adjustment can be incorporated with
relative ease. The Act states that service providers
should think ahead to take steps to address barriers
that impede disabled people.
Noted. The
recommended
informative has been
included.
Planning Policy Team
The proposed use as Class C2 would result in the loss
of the existing C3 use and a single-family dwelling for
which there is a significant need in the borough. The
loss of housing and any other negative impacts would
need to be balanced against the proposed use and its
benefits.
The proposal would not lead to an over concentration
of similar uses. The application would benefit from
providing more information on the need for this use in
this particular location. The applicant has provided
information to demonstrate that the care home will be
integrated into the residential surrounding. The
applicant has provided a transport and noise
assessment. Details of their operations and how care
will be provided have also been provided.
The established need
for this form of
accommodation is
discussed within
paragraphs 9.10-
9.13.
It is also noted that
follow up comments
from the Policy
Officer clarified that a
residential care home
also serves as a form
of residential
accommodation itself
and this would help
meet the exceptional
circumstances
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The proposal is relatively small-scale, and its
operation is not expected to cause significant trip
generation.
The potential impact of the proposed use on
residential amenity is not considered to be
significantly greater than the existing C3 use.
A key consideration to establish the acceptability of
this proposal is whether the loss of family housing is
in this location, also considering that the impact on
residential amenity is likely to be minimal. It is also
advised that the applicant provide more information
particular location.
Subject to receiving satisfactory information, the
exceptional circumstances required by DMH1 to
justify the loss of housing would be met.
required to justify the
loss of conventional
C3 housing, as
required by policy
DMH1.
Children's Social Care Team
perspective, we know
nationally and locally and there are great benefits for
Hillingdon children looked after to be living in the
borough. Providing that the arrangements proposed
are approved by Ofsted as the regulators, the Social
Care team would support the application from the
perspective of residential homes sufficiency.
This confirms that
there is an
established need for
residential
homes to alleviate
pressure on
accommodating
Hillingdon children
locally.
Trees Officer
No concerns regarding parking subject to condition
securing method statement for work within the Root
Protection Area (RPA) and details of the permeable
hard surfacing.
Noted.
9 Planning Assessment
Principle of Development
9.1 Planning permission is sought for the change of use of a two-storey detached
dwelling house (C3 use class
children (C2 use class)
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9.2 Policy DMH 1 of Local Plan seeks to resist the net loss of existing
self-contained housing unless the housing is replaced with at least equivalent
residential floorspace.
9.3 London Plan Policy H12 states: The delivery, retention, and refurbishment of
supported and specialised housing which meets an identified need should be
supported. The form this takes will vary, and it should be designed to satisfy the
requirements of the specific use or group it is intended for, whilst providing
options within the accommodation offer for the diversity of London's population,
including disabled Londoners (see Policy D7 Accessible housing) within a wider
inclusive community setting. It lists accommodation for young people with
support needs as one of the key groups where there is a need. London Plan
(2021) para 4.13.14 states there to be an under provision of C2 accommodation
across London as a whole and references the need to provide an average of 867
care home beds per year until 2029 to meet demand.
9.4 Paragraph 63 of National Planning Policy Framework (2024) deals specifically
with delivering residential accommodation which includes different forms of
residential accommodation. It states thatwithin this context of establishing
need, the size, type and tenure of housing needed for different groups in the
community should be assessed and reflected in planning policies. These groups
should include (but are not limited to) those who require affordable housing
(including Social Rent); families with children; looked after children; older people
(including those who require retirement housing, housing-with-care and care
homes); students; people with disabilities; service families; travellers; people
who rent their homes and people wishing to commission or build their own
homes.
9.5 Local Hillingdon Planning Policies do recognise the importance of care home
provision. Policy DMH 8 of the Hillingdon Local Plan Part 2 - Development
Management Policies (2020) states:
A) The development of residential care homes and other types of
supported housing will be permitted provided that:
i) it would not lead to an over concentration of similar uses detrimental to
residential character or amenity and complies with Policy DMH 4:
Residential Conversions;
ii) it caters for need identified in the Council's Housing Market
Assessment, in a needs assessment of a recognised public body, or
within an appropriate needs assessment and is deemed to be
responding to the needs identified by the Council or other recognised
public body such as the Mental Health Trust;
iii) the accommodation is fully integrated into the residential
surroundings; and
iv) in the case of sheltered housing, it is located near to shops and
community facilities and is easily accessible by public transport.
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9.6 Proposals for residential care establishments which fall under Use Class C2
must demonstrate that they would provide levels of care as defined in Article 2
of the Town and Country Planning (Use Classes) Order 1987 (as amended).
9.7 The Planning Policy team had initially noted that the proposal would lead to a
loss of one C3 residential dwelling which would normally be resisted unless there
are exceptional circumstances, which may include a demand for another policy
need within the Development Plan. Further clarification with the Policy Officer
confirmed that the proposed use as a residential care home provides a form of
residential accommodation which would help meet the exceptional
circumstances required to justify the loss of conventional C3 housing. This need
for a care home form of accommodation is also supported by the NPPF (Para
63), London Plan (Policy H12) and Local Plan Polices (Policy DMH8) and listed
above.
9.8 are provided of the need for children
homes in England across all regions. The statistics provided indicate that by the
year ending 31 March 2023, the number of children looked after (CLA) by Local
Authorities in England increased by 2% to 83,840 continuing an increase in
recent years. Across the entire country, the data also reports that there were
Although CLA would have other forms of accommodation and support from Local
Planning Authorities, these figures do demonstrate a significant shortfall in
places nationwide.
increased are unevenly distributed with the Northwest region having the most
st the London region has the fewest settings,
specifically 164 homes which provide 787 children places to support the entire
London region (Data taken from New Chapter Homes Management Plan figure
as of March 2023).
9.9 The data does provide more context on the overall need for this form of
residential accommodation, which is supported by the figures within Policy H12
provide great benefits for Hillingdon children and ensure they can be looked after
and remain living within the borough.
9.10 supports the application subject to the property
being approved by Ofsted regulators. Such facilities would ensure that local
their own locality rather than having to move out of the borough. It supports family
reunification and education of children and young people as well as contributing
to the Council's strategy for developing services locally for local children. As such
Officers are satisfied that part ii) of policy H8 of the Hillingdon Local Plan Part 2
- Development Management Policies (2020) has been demonstrated through
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evidence provided by the applicant and feedback from
Social Care Team.
9.11 The proposed application would provide living accommodation for children
between the ages of 12 and 17 years. A planning history search of the immediate
area suggests that there are no similar uses within proximity of the site. The
Policy Team have also accepted that the change of use would not lead to an
overconcentration of C2 uses in the area.
9.12 The property is already existing, and the proposal would not involve any external
changes that may impact the residential character. The current dwelling is a
detached property on a large plot with sufficient space to the front and rear
garden. It provides a leafy setting with large mature trees and hedging
surrounding the curtilage to the front of the site and sufficient off-street parking
to accommodate up to 4 staff members that would be on site during any one
time.
9.13 The information submitted also confirms that the facility would meet Part B of
policy DMH8 where the use would fall under the Use Class C2 defined in Article
2 of the Town and Country Planning (Use Classes) Order 1987 (as amended).
The company New Chapters Homes would run the facility, and their
management plan confirms it would offer a care model that caters to the needs
of local children in the Hillingdon area enabling them to maintain connections
with their community, friends, and family
9.14 The proposal would cater for a maximum of four children from the ages of 12 to
17 with a focus on children facing emotional and behavioural challenges. The
aim would be to provide a nurturing environment where children can find stability,
guidance, and the resources they need to navigate life successfully, promoting
their health and development and fostering positive outcomes.
Commercial Care Home
9.15 Representations received raised concerns regarding the commercial nature of
the use within a predominantly residential area. Whilst the Care Home
does have a commercial element for it to function and manage in an appropriate
manner, it would retain a residential character and aspect given its modest size.
There are no changes proposed to the front of the site that would change the
appearance and character of the site as anything other than a form of residential
accommodation.
9.16 It would have a maximum of four children within the home at any time. The level
of children and staff sleeping over would be similar to the amount of people
allowed within a permitted residential C3(b) Care Use. A key material difference
from a standard C3b use is that the care given relates to children and people
numbers. As a C2 Care Home use, it would be modest in numbers of both
staffing and children. Clarification had been sought by Members regarding
staffing and New Chapter Homes have confirmed that the staffing on the
property would have a maximum of 4 staff which would be secured by Condition.
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This would mean that the property would have a maximum of 8 people on site at
any one time (4 carers and 4 children). On this basis, the commercial element is
considered modest in scale and the proposal would be similar to a residential
dwelling or a household where care is provided for residents that is allowed
under permitted development.
9.17 The proposal would provide residential accommodation for a vulnerable section
of Hillingdon local population. Given the modest numbers, the change of use
would not impact the local character nor result in an intensive commercial
development along this residential street. It would continue to resemble a
dwelling house. As the situated within a
detached property, noise levels are expected to remain within the typical levels
expected from a dwelling house in a residential location. Noise associated with
the use is discussed further within the amenity section of this report. Its overall
location and scale would ensure that the use would integrate well within the
residential surroundings. Access to local shops, community facilities and
transport links would be within a short walking distance.
Conclusion (Principle of Development)
9.18 The change of use would lead to the loss of one family sized residential unit.
Safeguarding existing housing stock is a priority unless there are exceptional
circumstances that would support any net loss. The provision of a care home for
children provides a form of residential accommodation and this form of
accommodation is highlighted within the National Planning Policy Framework
and the London Plan as a form of housing accommodation where there is a need.
The proposed c care home does therefore meet the exceptional
circumstances test, and the Policy Team have recognised this within their
additional comments provided.
9.19 Paragraph 4.5 of Local Plan Part 2 - Development Management
Policies states that exceptional circumstances may be existing which outweigh
the loss of residential units and deliver other Local Plan policy objectives. As
noted, there are other policy objectives in play both in the London Plan and
Hillingdon Local Plan which require the delivery of sheltered housing and care
homes to meet the need for this proposed form of residential accommodation.
The Children's Social Care Team have confirmed that there is a need for such
supported accommodation to serve the needs of Hillingdon children. This is
supported by national and local data which shows the pressures on childcare
provision and the need for additional facilities.
9.20 Taking into consideration all the above, the proposal is considered to comply
with the objectives of the relevant planning policies. The principle of development
is therefore acceptable.
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Design / Impact on the Character and Appearance of the Area
9.21 Hillingdon Local Plan Part 1: Strategic Policies (2012) Policy BE1 states 'The
Council will require all new development to improve and maintain the quality of
the built environment in order to create successful and sustainable
neighbourhoods, where people enjoy living and working and that serve the long-
term needs of all residents. All new developments should achieve a high quality
of design in all new buildings, alterations, extensions and the public realm which
enhances the local distinctiveness of the area, contributes to community
cohesion and a sense of place.'
9.22 Policy DMHB 11 of the Hillingdon Local Plan: Part 2 - Development Management
Policies (2020) states: All development, including extensions, alterations and
new buildings will be required to be designed to the highest standards and,
incorporate principles of good design including: i) harmonising with the local
context by taking into account the surrounding scale of development, height,
mass and bulk of adjacent structures; building plot sizes and widths, plot
coverage and established street patterns; building lines and setbacks, rooflines,
streetscape rhythm, for example, gaps between structures and other streetscape
elements, such as degree of enclosure; architectural composition and quality of
detailing; local topography, views both from and to the site; and impact on
neighbouring open spaces and their environment.
9.23 No changes are proposed to the internal layout of the host property nor are
changes proposed to the external finishes of the property. A cycle shelter has
been proposed in the front garden area for up to five bicycles, which would be
constructed of timber materials and sited next to the detached garage out of view
from the street scene. The cycle parking shelter would measure 2.5m deep by
2m wide with a maximum height of 2m. Additionally, a bin store would be situated
adjacent the cycle shelter, extending along the western flank of the property.
This bin store would accommodate 3 large bins and would measure 2.7m in
depth by 0.95m in width with a similar height of 2m.
9.24 Both the proposed cycle shelter and bin store would be finished in a timber frame
design which would be discretely located to the flank and side of the property.
Its overall location would not visually impact on the existing building and the
wider street scene. Access would be maintained from the front of the property to
the rear garden which is welcomed.
9.25 Further changes are proposed to the hard surfacing within the front garden to
accommodate sufficient car parking. This alteration would involve a modest
increase in hard surfacing. The overall character of the front garden would
continue to have a leafy character with sufficient garden retained. Whilst there
would be a loss of one tree to accommodate this parking, this tree is of a small
size and not of significant value. The Trees Officer has reviewed the arboricutural
report and raised no objections. This is addressed further within the Trees
section of this report. From the street scene, the retention of hedging and
protected trees along the front and side boundaries would ensure that the
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balance of soft and hard landscaping is acceptable, retaining the leafy outlook
that prevails along the street and in line with local policies.
9.26 Having regard to the overall location, materials and scale, the proposed cycle
parking shelter and bin storage would appear subordinate and proportionate to
their location and are considered acceptable. It is considered that the proposal
would not cause harm to the character and appearance of the host dwelling and
the surrounding area. The proposal therefore accords with the objectives of
Policy BE1 of the Hillingdon Local Plan: Part One Strategic (2012) and Policies
DMHB 11 and DMHB 12 of the Hillingdon Local Plan: Part Two - Development
Management Policies (2020).
Residential Amenity
9.27 Local Plan Policy DMHB 11 sets out design guidance for all new development in
the borough. Part B of the policy states development proposals should not
adversely impact on the amenity, daylight and sunlight of adjacent properties
and open space. Guidance for Policy DMHB 11 states The Council will aim to
ensure that there is sufficient privacy for residents, and it will resist proposals
where there is an unreasonable level of overlooking between habitable rooms of
adjacent residential properties, schools or onto private open spaces.
9.28 Paragraph 135 (f) of the NPPF (2024) states that new development should seek
to create places that are safe, inclusive and accessible and which promote
health and well-being, with a high standard of amenity for existing and future
users; and where crime and disorder, and the fear of crime, do not undermine
the quality of life or community cohesion and resilience
9.29 Apart from the proposed bin storage, cycle parking shelter and formalised
parking layout, there are no other external changes to the property which would
lead to any adverse impact on the adjoining neighbouring properties in terms of
daylight, sunlight, loss of outlook, sense of enclosure or overlooking concerns.
Both proposed structures are located discreetly and would not cause any harm
to the adjoining neighbours given their modest overall size and height. In terms
of the use, there would be no loss of privacy or overlooking concerns over and
above the existing circumstances. It must be noted that the property has no
windows that cause window to window overlooking. The flank windows at first
floor that face onto Nos 34a, and 38 Moor Park Road serve non-habitable rooms,
either serving a toilet or stairwell. The secondary window serving the proposed
staff reception at ground floor would be existing and set sufficient distance in
from the boundary to not impact adjoining neighbours. As such, Officers are
s
residential amenity.
Noise and Disturbance
9.30 The main amenity concern would relate to the use of the building and the
potential impact this may have on the adjoining and wider neighbourhood in
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terms of comings and goings as well as noise and disturbance from its use. This
is noted throughout the consultation process where several concerns were
raised regarding noise from the potential use and the coming and goings from
the property.
9.31 The application is accompanied by several pieces of documentation detailing
how the proposed children's care home would manage noise. These details
document guidance for staff on managing noise as well as how the use would
be managed and integrated within the community without causing disruption to
the local neighbours or the wider area. The accompanying documentation
includes:
Management Statement for the Control of Noise
Noise Management Plan
Good Neighbour Policy
Management Plan (Amended)
9.32 The Noise Management Plan submitted provides a supporting plan on how the
use would operate. The purpose of this document is to: ensure that staff and
children understand their obligations of living together and to ensure
minimisation of disturbance to local residents by activities in and around the
homeDetails and mitigation measures included within the document include:
Educating staff about controlling noisy behaviour to comply with noise
limits.
Make a complaints procedure available; provide neighbours with contact
information to report noise.
Regular communication between house manager and the neighbours.
Ensure double glazing remains installed on openings to minimise noise
transmission.
9.33 The Good Neighbour Policyoutlines further good practice guidance
that New Chapter Homes will integrate into their staff training. It provides
information on policies that would enable the Care Home to become a good
neighbour within the community. It sets out polices which the care home would
introduce to establish positive links with the local community. These include
maintaining a clear point of contact and complaints procedure and potentially
considering involvement within a neighbourhood watch scheme. As part of
integrating the use within the neighbourhood, maintenance of the property
appearance and maintaining appropriate boundaries and fences to ensure
privacy and security is maintained between adjoining neighbours.
9.34 Both the Noise Management Plan and Good Neighbour Policy demonstrate a
willingness by the applicant to engage with potential issues that may arise from
, as well as having an open form of
communication available to the residents, were any issues to arise. Contact
details including the timeframe for a response have been indicated within the
documents. Whilst the procedure would not necessarily prevent potential noise
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and disturbance, it does provide a format on how the company plan to engage
with such issues if they did arise. A point of contact has been provided, and a
complaints procedure is also included which would ensure that there is a
procedure in place if any nuisance or anti-social behaviour were to occur.
9.35 It is also worth noting within the Environmental Protection Act 1990 (EPA 1990),
under Section 79 of the Act, noise can be considered a statutory nuisance if it
unreasonably interferes with the use or enjoyment of your property or is harmful
to health. Further regulations outside the planning remit include the Anti-Social
Behaviour, Crime and Policing Act 2014 which give Local Authorities and Police
powers to address anti-social behaviour including persistent noise nuisance.
Both these regulations would be subject to procedures and assessments outside
of the planning assessment.
9.36 As indicated in the consultation section of the report, the Cou Noise Officer
has been consulted as part of the application and has raised no objection to the
scheme nor envisages any noise concerns over and above the norm within a
residential setting.
Noise from staff/children (comings and goings)
9.37 Further concerns have been raised in representations about the comings and
goings of staff and the potential disturbance from shift changes and servicing of
the site. It has been demonstrated through the proposed site plan that there is
sufficient onsite parking for up to 5 vehicles within the existing garage and the
front curtilage of the site. Based on the number of staff both during nighttime and
daytime shifts, there would be no need for street parking. This is also based on
the worst-case assumption that all staff would require a car parking space which
may not be the case.
9.38 The majority of movement on-site would be contained within the building and
within the site frontage. Whilst children may play in the rear garden, it is not
considered that this would lead to additional noise and disturbance beyond that
which would arise from an active family unit undertaking normal play or
recreation-based activities in their gardens. The children would be under the
supervision of staff trained to respond to situations where undue noise and
disturbance is generated. The activity within the building itself is also unlikely to
give rise to undue audible noise or disturbance. The submitted Noise Control
Plan also demonstrates that staff would be trained to actively work to keep noise
levels to a minimum, including prohibiting loud music from home at any time, day
or night, encouraging children to enjoy the garden while ensuring that excessive
noise avoided.
9.39 A revised Management Plan provides clarity on the proposed staffing
arrangements and visitation. Page 10 of the Management Plan confirms that the
9.40 The document also gives a staff schedule which would involve a three-day shift
pattern which aims to promote consistency for the children, for stability and
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