Read the text of this document (36 pages)
www.hillingdon.gov.uk
Hillingdon’s
Care Strategy
November 2025-2030
3
Contents
Foreword 4
A message from the Director of Children’s Services, Julie Kelly 5
A message from our Cabinet Member 6
A message to our young people from one of our young people 6
Our strategy for cared for children and care experienced young people 7
Our core principles 8
– Supportive r
elationships 8
– Holistic support 8
– Advoc
acy and participation 8
– Continuity and st
ability 9
– Aspirations and achie
vements 9
– Our commitment t
o improvement 9
What is a corpor ate parent? 10
Vulnerabilities of children and young people in care 14
Our local context 17
Our pledge 18
Help and support to s tay safe and healthy 18
Support through educ ation and planning for the future 19
Celebrate achievements 21
Listen and involve children and young people in decisions about their lives 22
Help all children f eel they belong 23
Ensure young people feel fully prepared for transition into adulthood 25
Hillingdon’s Loc al Offer 28
Corporate Parenting Panel 30
Future aspirations for children and young people in care 33
– Making it happen 34
4
Foreword
As leaders in Hillingdon’s Children’s
Services, we are proud to present this
strategy for our cared for children and
care experienced young people.
Between us, we bring nearly three
decades of service to Hillingdon
Council, Poppy with 21 years and
Tehseen with eight years. Throughout
this time, we have witnessed the
incredible resilience, strength, and
potential of our children and young
people. It is their stories, their
triumphs, and their voices that have
shaped this strategy and continue to
inspire our work every day.
We are proud of how far we’ve come in
Hillingdon. During recent years, we have
made significant changes to how we
listen, care and support. We’ve
strengthened relationships, improved
outcomes, and placed young people at
the heart of everything we do. The
difference is real and it’s visible in the
confidence, ambition, and achievements
of our young people.
We feel humbled by the journeys we’ve
seen. Young people who may not have had
the best start in life have gone on to
achieve bigger and better things with the
right support, encouragement, and belief.
Their success is a testament to what’s
possible when care is delivered with
compassion, consistency, and ambition.
We have high aspirations for our service
and for every child and young person we
care for . This strategy is not just a
document, it’s a promise. A promise to
keep improving, listening and striving for
the very best. We would like to express
our heartfelt gratitude to all the
individuals, organisations, and young
people who have contributed their
expertise, insight, and experiences to the
development of this strategy. Their
contributions have been invaluable, and
we are honoured to have their voices at
the heart of our work.
Together , we embark on this journey of
transformation, empowerment, and
growth, as we strive to make a positive
and lasting difference in the lives of care
experienced young people in the London
Borough of Hillingdon.
Tehseen Kauser,
Director of Children’s
Social Care
Poppy Reddy,
Assistant Director –
Children’s Care, Support
and Transitions
5
A message from the Director of
Children’s Services, Julie Kelly
At Hillingdon Council, we take immense
pride in our role as corporate parents
to the children and young people in our
care, as well as those who have left our
care. We recognise that our
responsibility is to provide each child
with the same level of care, respect,
and support that we would want for our
own children. Our commitment is to
champion their successes, celebrate
their achievements, and ensure they
have the robust support needed to
thrive in every aspect of their lives.
This strategy reaffirms our unwavering
dedication to safeguarding and
promoting the wellbeing of all our cared
for children and care experienced young
people. Our ambition is to make
Hillingdon a borough where every child
can flourish, regardless of their
background or circumstances. This
document sets out the key services and
support we provide as our young people
navigate their journey through care and
into adulthood.
We are determined to ensure that our
young people are not only recipients of
services but are actively involved in
shaping them. Their voices, experiences,
and aspirations are central to our
approach, and we are committed to
co-producing services that truly meet
their needs.
As Director of Children’s Services, I want
every child in our care to feel safe, loved,
and supported to thrive. Our children
deserve the same hopes, dreams, and
opportunities as any other child, and it is
our collective responsibility across the
council and our partners to ensure they
are surrounded by care, stability, and
ambition. This strategy is rooted in a
deep commitment to listening to our
children, valuing their voices, and acting
with compassion and determination to
meet their needs. Together , we will work
tirelessly to ensure every child we care
for is not only well looked after , but truly
seen, heard, and championed.
Our commitment to our children and
young people is unwavering. We will
continue to do everything in our power
to provide them with the care, support,
and opportunities they deserve, so that
when they look back on their time in
care, they remember it as a positive and
fulfilling experience, one that has given
them the confidence and foundation to
succeed in adult life.
Julie Kelly,
Corporate Director,
Children’s Services
6
A message from our Cabinet Member
As the Cabinet Member for Children,
Families and Education, I am proud to
champion the needs and aspirations of
our cared for children and care
experienced young people in Hillingdon.
This strategy is not just a plan, it is our
promise to do what any good parent
would do: provide love, stability, and
opportunities for every child to thrive.
Our ambition is clear , to make Hillingdon
a place where every child feels safe,
valued, and supported to reach their full
potential. We will achieve this by listening
to our young people’s voices and
ensuring their experiences shape the
services we deliver . Their insight is
central to this strategy, and we are
committed to co-producing solutions that
truly reflect what matters most to them.
This strategy also reflects our
determination to tackle barriers and
stigma, strengthen relationships, and
create a culture of aspiration and
belonging. It sets out how we will work
together across education, health,
housing, and the wider community to
deliver consistent, high quality support.
We recognise that being in care or
leaving care can be challenging, and we
will do everything possible to ensure
that no young person feels alone or
without hope for the future.
I want to thank our dedicated staff,
carers, partners, and most importantly,
our young people. Your resilience and
courage inspire us every day. Together ,
we will keep striving for excellence and
make Hillingdon a borough where every
child and young person can look forward
to a bright, fulfilling future.
Councillor Susan O’Brien,
Cabinet Member for
Children, Families and
Education
A message to our young people from one
of our young people
Being in care isn’t easy, but there is
always someone to help and look after
us. Hillingdon ensures that meetings
are helpful and you know what’s going
on. Support from the Virtual School will
be really useful for your education and
there are lots of opportunities to get
involved and meet other people to be
part of the Hillingdon family. While
turning 18 can be difficult, someone will
be there to guide you through, to
prepare you for the future. Hillingdon
has written this document as it’s
important for them to tell us all the
important things they do for us to help
us on our journeys through care.
CH,
Our care experienced young person
7
Our strategy for cared for children and
care experienced young people
Welcome to Hillingdon Council’s
strategy for our cared for children and
care experienced young people. This
document outlines our commitment to
delivering high quality care, support,
and opportunities for individuals with
lived experience of care. We recognise
the distinct challenges faced by cared
for children and care experienced
young people and uphold the principle
that all young people are entitled to
realise their potential, irrespective of
their previous circumstances.
At Hillingdon, we understand that council
care is a significant factor in a young
person’s journey. We acknowledge the
importance of providing an environment
that promotes stability, empowerment,
and belonging. Through this strategy, our
aim is to support every young person in
our care to achieve their potential, be the
best version of themselves, and pursue
their aspirations.
This strategy has been developed
following comprehensive consultation
with our care experienced young people,
their carers, social workers, and other
key professionals involved in their lives.
Their input, experiences, and ambitions
have played a central role in guiding our
approach. By engaging young people
throughout the decision-making
process, we aim to ensure that this
strategy addresses their needs and
reflects their hopes for the future.
This strategy outlines how the
council will fulfil its responsibilities
as set out in national guidance,
ensuring all cared for children
and care experienced young
people are valued, respected,
and supported.
Following consultation with our young
people, and for the purpose of this
strategy, we have moved away from
acronyms such as LAC (looked after
children) or CIC (children in care).
Instead, we now refer to those we care
for as ‘cared for children’ and ‘care
experienced young people’, terms that
were chosen by our young people and
they felt, they better reflect their
experiences and strengths.
8
Our core principles
Supportive relationships
Relationship-based practice is at the
core of our approach and we promote
strong, consistent, and trusted
relationships between young people and
their carers, social workers, and support
networks. Positive relationships are the
foundation for personal growth and
development.
Holistic support
We recognise and celebrate the
individuality of each of our children, and
we are committed to understanding
their individual strengths and needs. To
support them on their journey, we will
provide comprehensive support that
addresses the diverse and individual
needs of our cared for and care
experienced young people. This includes
all areas, from basic skills to mental
health services, educational support,
housing assistance, and access to
meaningful employment and training
opportunities.
Advocacy and participation
We champion the rights of our care
experienced young people, empowering
them to participate actively in decisions
that affect their lives. We are dedicated
to amplifying their voices and ensuring
they help shape policies and services
that impact their wellbeing. In addition,
they will always have the support of an
Supportive
relationships
Our commitment
to improvement
Aspirations and
achievements
Continuity and
stability
Advocacy and
participation
Holistic
support
Our core
principles
9
Independent Reviewing Officer who will
hold all professionals to account, and
they will always have access to
independent advocacy if they need it.
We are committed to meaningful co-
production and working in partnership
with our children. We will listen to their
views and design our services and
provision taking into account their
recommendations and views. Through
the Corporate Parenting Panel and
participation groups, we will report back
to our children through a ‘you said, we
did’ approach.
Continuity and stability
We recognise the importance of stability
and consistency in the lives of our care
experienced young people. We strive to
provide safe places to live and minimise
disruptions, ensuring that young people
have the stability they need to thrive and
develop a strong sense of identity. When a
move is necessary, we strive to do this in
partnership with our young people and to
make sure they understand the reasons
for the move and, as far as possible, to
make them part of the planning.
Aspirations and achievements
We are committed to helping our care
experienced young people realise their
full potential by supporting their
educational and career aspirations.
We provide tailored support, guidance,
and opportunities to help them achieve
their goals and overcome any barriers
they may face. Our participation
groups and the ‘Walking in Our
Shoes’ training has told us over
the years that the guiding
principle of our aspirations for
our children should be “would
this be good enough for my
child?” and we are committed
to continue to be guided by
this in our practice.
Our commitment to improvement
This strategy aims to create a caring,
inclusive, and supportive environment
for care experienced young people in the
London Borough of Hillingdon. We know
the needs of our children change and
the challenges we face evolve. To
continue to deliver the best for our
children, we remain dedicated to
ongoing collaboration, evaluation, and
adaptation to ensure that our services
continually evolve to meet the changing
needs of our children and care
experienced young people.
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What is a corporate parent?
Corporate parenting describes the
collective responsibility of the council,
including elected members, employees,
and partner agencies, to provide the
highest standard of care and protection
for children and young people who are
‘looked after’ (cared for). This
encompasses those for whom the
authority has or shares parental
responsibility or provides care and
accommodation on behalf of their
parent. All care experienced children
and young people depend on the entire
council and its partners to ensure their
care, safety, education, and health
needs are met in full. For care
experienced young adults, this duty
extends to providing support and
guidance towards independence, up to
the age of 25.
Our approach is rooted in being loving,
caring, and ambitious for all children we
care for and those with care experience.
To achieve this, we work collaboratively
with young people and their parents
(where safe to do so) and also with
partners in health, education, housing,
and beyond to guarantee that the
services on offer are appropriate,
responsive, and focused on improving
outcomes for every young person.
Central to our Care Strategy is a
steadfast commitment to safeguarding
children and young people, protecting
them from harm, and providing the
support needed for them to flourish and
reach their full potential. Our children
told us the term ‘corporate parenting’
does not resonate with them, and so we
have updated our language to make it
more accessible and empowering.
This strategy has been developed to
ensure the corporate parenting
principles outlined in the Children and
Social Work Act 2017 are embedded in
our practice. It focuses on achieving the
best outcomes, and outlines what we
expect of ourselves as corporate parents
and what children and young people in
our care and those with care experience
can expect from us.
Corporate parenting principles
• To act in the best interests, and
promote the physical and mental
health and wellbeing, of those
children and young people.
• To encourage those children and
young people to express their views,
wishes and feelings.
• To consider the views, wishes and
feelings of those children and
young people.
• To help those children and young
people gain access to, and make the
best use of, services provided by the
local authority and its relevant
partners.
• To promote high aspirations, and
seek to secure the best outcomes,
for those children and young people.
• For those children and young people
to be safe, and for stability in their
home lives, relationships and
education or work.
• To prepare those children and young
people for adulthood and
independent living.
11
Our values are that all children should
grow up and achieve within their own
families and networks when it is in their
best interests and is safe enough for
them to do so. This underpins our
mission to ensure that all children and
young people have access to the right
services at the right time.
For further details, visit www.gov.uk/
government/publications/applying-
corporate-parenting-principles-to-looked-
after-children-and-care-leavers.
What it means to be in care
(cared for children) - The Law
In Hillingdon, a child or young person is a
cared for child when they are provided
with accommodation or are subject to a
care order under the Children Act 1989.
There are three main routes into care:
• Care orders: Made by the courts
under Section 31 of the Children Act
1989, where the local authority is
granted parental responsibility.
• Voluntary accommodation: Under
Section 20 of the Children Act 1989,
where parents or those with
parental responsibility agree for the
child to be accommodated by the
local authority (or when a child is
lost, abandoned or the person who
has been caring for the child is
being prevented from providing
suitable accommodation or care).
• Youth justice system: Since 2013,
all young people remanded into
custody are supported as cared
for children.
The term ‘children looked after’
has a specific legal meaning
based on the Children Act 1989.
A child is looked after by a local
authority if they have been
provided with accommodation
for a continuous period of
more than 24 hours, in the
circumstances set out in sections 20 and
21 of the Children Act 1989 or is placed in
the care of a local authority by an order
made under part IV of the Act.
What it means to be a care
experienced young person –
The Law
A care experienced young person is
someone who has been cared for by a
local authority for at least 13 weeks since
the age of 14 and was in care on or after
their sixteenth birthday. In Hillingdon,
care experienced young people are
supported in line with national legislation
and local policy. Their status is defined
as follows:
• Eligible child: Aged 16 or 17, still in
care, and has been cared for for at
least 13 weeks since turning 14.
• Relevant child: Aged 16 or 17, no
longer in care, but was previously an
eligible child.
• Former relevant child: Aged 18 to
25 (or beyond if in education or
training) and was previously an
eligible or relevant child.
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• Qualifying young person: Aged 16 to
21 (or 25 if in education/training),
who was cared for or accommodated
but for less than 13 weeks or was
subject to a Special Guardianship
Order after the age of 16.
All eligible and former relevant care
leavers in Hillingdon are entitled to:
• a Pathway Plan tailored to their
needs and aspirations
• a named personal adviser (PA) to
provide ongoing support
• financial assistance to help with
living, education, and training costs.
The Children Act 1989 and 2004 requires
local authorities to provide all eligible
care leavers with a Pathway Plan and
both a PA and ongoing financial
assistance. In May 2013, the government
published further guidance for local
authorities with regards to arrangements
for facilitating care leavers to ‘stay put’ in
their foster placements after they reach
the age of 18 years.
The Children and Social Work Act 2017
extended the right for former relevant
young people to request continued
support from a PA up to their 25th
birthday. This entitlement is reflected in
Hillingdon’s Local Offer for care
experienced young people.
What it means to be an
unaccompanied child
seeking asylum
Hillingdon is a Port of Entry (PoE) local
authority, which means we are often the
first point of contact for children and
young people arriving in the UK without
a parent or carer . As a result, we see a
high number of unaccompanied children
seeking asylum entering our care.
These children and young people have
often experienced significant trauma,
hardship, and displacement due to
conflict, persecution, or exploitation in
their countries of origin. Their journeys
to the UK vary, some may have travelled
with the help of agents via air or road,
while others may have been smuggled,
trafficked, or hidden in vehicles, boats,
or shipping containers.
13
Upon arrival, they are considered
extremely vulnerable, as they typically
have no identified parent or family
member to provide care or protection.
This makes them particularly at risk of
exploitation, trafficking, offending, and
ill health.
Hillingdon Council has a statutory duty to
safeguard and support these children.
They are treated as cared for children
under the Children Act 1989 and are
supported in line with our corporate
parenting responsibilities. Where a young
person’s age is uncertain, the local
authority may carry out an age
assessment to determine the appropriate
level of care and support.
National Transfer Scheme (NTS)
To ensure a fair and balanced approach
across the country, the government
introduced the National Transfer Scheme
(NTS) in 2016. Initially voluntary, the
scheme became mandatory in 2021.
Under the current arrangements:
• local authorities with a proportion of
unaccompanied children seeking
asylum above the set threshold
percentage of their total cared for
children population can refer
children for transfer .
• local authorities below the set
threshold percentage are legally
required to accept transfers.
Hillingdon Council works closely with the
Home Office and Department for
Education to support the NTS and ensure
that unaccompanied children are placed
in safe, appropriate settings.
To meet the needs of newly arrived
children, we have developed a Reception
and Safe Care model, which includes
access to residential children’s homes,
supported accommodation, and reception
centres. These services are registered
with Ofsted and provide a safe and
supportive environment while longer-
term placements are arranged.
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Vulnerabilities of children and
young people in care
Exploitation
In Hillingdon, we recognise that cared for
children and care experienced young
people may be more vulnerable to
exploitation due to their lived
experiences. Our Children’s Social Care
teams, including the transition to
adulthood service, work in close
partnership with safeguarding colleagues
and the Safeguarding Partnership Board
across children’s and adult’s services to
protect children and young people from
all forms of exploitation and abuse. This
includes criminal, sexual, financial,
online and any other form of exploitation.
Children who go missing
Children and young people who go
missing from care are at heightened
risk of harm, including exploitation,
substance misuse, and violent crime.
Hillingdon follows its Missing Children
Protocol, ensuring that every child or
young person is offered a return home
conversation within 72 hours of their
return. For care experienced young
people, PAs monitor and support young
people who go missing, ensuring their
needs are addressed. Unaccompanied
asylum-seeking children who go
missing are robustly tracked by the 18+
team, with regular liaison with the
police and the Home Office to locate
and safeguard those who are long-
term missing.
Child sexual exploitation (CSE)
Hillingdon’s multi-agency safeguarding
partnership prioritises the identification
and protection of children and young
people at risk of CSE. We have
embedded training, tools, and data
analysis to support practitioners in
recognising and responding to CSE.
Foster carers and residential colleagues
receive targeted training and support to
recognise, address and prevent CSE.
Our Practice Framework includes multi-
agency workshops to strengthen our
collective response to exploitation.
Contextual safeguarding
We are committed to understanding and
responding to extra-familial harm,
including serious youth violence and
exploitation in the community. Through
the Children Safeguarding Partnership
contextual safeguarding strategy and
our contextual safeguarding approach,
we work with partners, such as the
Police, Youth Justice, Community Safety,
and the Violence Reduction Unit to
identify and respond to risks in specific
locations and peer groups. Multi-agency
panels assess and manage complex
situations, including those that cross
borough boundaries.
We take an active part in Multi-Agency
Risk Outside the Home (MAROTH)
groups and governance structure that
brings together partners from children’s
services, police, health, education, and
community safety. Its purpose is to
coordinate responses to harm outside
15
the home, ensuring that high-risk and
complex cases involving adolescents are
managed effectively.
Innovative engagement projects, such
as pop-up football events and
community guardianship initiatives, help
create safe spaces for young people.
Reachable moments
In partnership with health services, we
are exploring opportunities to engage
young people at critical points, such as
presentations at A&E, where they may
be more open to support following
incidents of violence or exploitation.
These ‘reachable moments’ are key to
early intervention and safeguarding.
Preventing radicalisation
As corporate parents, we are committed
to safeguarding children and young
people from radicalisation and
extremism. All staff and foster carers
complete mandatory Prevent training.
We work with key partners including the
police, health, and the Home Office to
deliver the Prevent strategy, which
focuses on:
• challenging extremist ideologies
• supporting vulnerable individuals
• strengthening institutional
resilience to radicalisation.
Modern slavery
Cared for children and young people,
particularly unaccompanied
asylum-seeking children, may be
at risk of trafficking and modern
slavery. Hillingdon Council
adheres to the Modern Slavery
Act 2015 and ensures that all
staff are trained to identify and
respond to concerns. Any child
transported for exploitative
purposes is considered a victim of
trafficking. Our procedures ensure
swift safeguarding responses and
access to support.
Youth justice
We recognise the vulnerability of our
cared for children and care experienced
young people in relation to offending. We
work closely with the police and Youth
Justice Service to prevent unnecessary
criminalisation. We promote restorative
and diversionary approaches and expect
carers to manage behaviour without
involving the police unless necessary.
When a young person does offend, we
ensure a coordinated support plan is in
place, including transition planning for
those leaving custody, to promote
rehabilitation and reduce reoffending.
Caring for children who need help
Sometimes, children and young people
go through difficult times at home. We
have different ways to help, like giving
support to families, helping in the
community,
16
or finding a new safe place for a child to
live if needed. We only take children into
care when it’s important for their safety
and wellbeing.
Keeping children safe
If a child or young person is not safe at
home, we may have to use our legal
powers to move them away from their
home to keep them safe. When this
happens, we act quickly and carefully to
make sure they are cared for properly. We
make sure the process is handled in a
child-centred manner and without
unnecessary delays. We plan carefully
with the ambition that every young person
can have a stable and long-term place to
live where they are happy and belong.
We promise to try to find someone in
their family or someone they know well
to care for them, so they can stay close
to the people they love. We believe that
staying connected to familiar people,
community and friends is important for
a young person’s wellbeing, identity and
their future.
Support after leaving care
When young people leave care, we are
here to support them in building a positive
future. We want every care experienced
young person to feel confident, supported,
and ready to take on adult life. That is why
we continue offering help and guidance
until they are 25.
We will make sure young people have the
practical skills they need to live
independently, like managing money,
finding a place to live, staying healthy, and
knowing how to access support with jobs,
education, benefits, and other services.
We also work with families, trusted
adults, and other organisations to make
sure young people feel safe at home, in
their communities, and in places like
school or college. We want them to build
strong, trusting relationships that last.
Most importantly, we always listen to what
young people have to say. Their views
matter at every stage of planning and
decision-making. We make sure they are
heard, involved, and kept informed,
because their voice is central to everything
we do as their corporate parent.
After the age of 21, young people may
choose not to engage with us or feel
they wish to be fully independent. But,
as a good parent, we will continue to be
here and make sure they know how to
contact us when the going gets tough,
and we will ensure that all our young
people know how to reach us when they
need us.
17
Our local context
(Based on data as of 31 March 2025,
unless stated otherwise)
• Hillingdon Council acted as
corporate parent to 312 cared for
children and 602 care experienced
young people (18 to 25 years old).
• Among the total cared for children,
52 were unaccompanied children
seeking asylum (UCSA), accounting
for 17% of the cared for children’s
population.
• Of those children cared for on 31
March 2025:
- 38% were White
- 25% were Black or Black British
- 14% were Asian or Asian British
- 11% were of Mixed ethnicities
- 11% were from Other ethnicities.
Where children live
• Of the cared for children at the end
of the year , 8.3% had three or more
placements during the year .
• 47% of our cared for children are
placed with foster carers.
• 10.3% are in residential children’s
homes, including Hillingdon’s own
resource.
Care experienced young people
• 80% are in suitable accommodation.
There were 167 young people (84
cared for children and 83 care
experienced young people) living in
fully accredited and checked
supported accommodation.
• 57% are engaged in full-time
education, employment, or training.
• 7% of the above group are pursuing
higher education.
• 12 young people are living in staying
put arrangements
• 47 young people are residing within
the Staying Close project.
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Our pledge
Our promises to our children
Help and support
to stay safe
and healthy
Support through
education and
planning for the
future
Celebrate
achievements
Listen and involve
children and young
people in decisions
about their lives
Help all children feel
they belong
Ensure young
people feel fully
prepared for
transition into
adulthood
Help and support to stay safe
and healthy
We are committed to ensuring every child
and young person in our care feels safe,
secure, and supported in maintaining
their physical and emotional wellbeing.
We provide access to skilled carers and
professionals trained in trauma-informed
approaches and work closely with health
partners to offer regular health checks,
timely referrals, and support tailored to
individual needs. Our ongoing
relationship with health services ensures
that young people have access to the
right advice, activities, and services to
help them lead healthy, fulfilling lives. We
are always here to offer guidance and a
listening ear , whenever it is needed.
What we do for cared for children
• All our foster carers and residential
care workers are trained in PACE (a
parenting programme Playful,
Accepting, Curious and Empathetic)
and social workers are trained in
trauma-informed practice to enable
them to support our children’s
emotional wellbeing.
• Our social workers have access to
the specialist Multi-Agency
Psychology Service (MAPS), which
supports decision-making regarding
children and young people through
an attachment-focused approach.
• The Strengths and Difficulties Score
is used to assess children’s
wellbeing. Children with a score of
17 or higher are automatically
referred to MAPS. Those who score
between 14 and 17 are considered
for additional support.
• Young people with complex health
needs have support from the
Hillingdon Transition Service for 14
to 19-year-olds moving from care to
adulthood.
• Every child and young person is
provided with an annual health
assessment to ensure their physical
and emotional wellbeing needs are
19
assessed and addressed. Those
children under five years of age will
receive assessments twice a year .
• We remain committed to
collaborating closely with health
professionals and partner agencies
to promote the health and wellbeing
of our children.
• All our cared for children are
encouraged and supported to
engage in extracurricular activities
to support their social skills, self-
esteem, and emotional wellbeing.
What we will do for our care
experienced young people
• We provide ongoing support for our
care experienced young people up
to the age of 25. They can contact us
via email or telephone for support
and advice.
• Our children (aged 13 to 24) have
priority access to services offered
by the Youth Offer including Link
Counselling careandsupport.
hillingdon.gov.uk/Services/2244,
sexual health and wellbeing
programme (KISS) www.
hillingdon.gov.uk/sexual-health and
SORTED www.hillingdon.gov.uk/
substance-misuse.
• We offer discounts at the council’s
gyms to improve health and
wellbeing and promote heathy living.
• ASK JAN provides a comprehensive
range of supportive services,
including a dedicated helpline,
recreational activity discounts,
and up to six in-person
counselling sessions.
What we are working on
• In partnership with health
organisations, we are committed to
providing young people transitioning
from care with access to essential
information, including their medical
history, immunisation records,
ongoing healthcare requirements,
and other pertinent details.
• Multi-disciplinary transitions
surgeries to plan adult health and
social care for young people after
18, addressing both physical and
emotional needs.
• All our young people are reviewed by
our transitions panel from the age of
17 to facilitate a coordinated approach
with our Adult Social Care teams and
to ensure that the transition process
is smooth and timely.
Support through education and
planning for the future
Education is at the heart of unlocking a
bright future, and we are committed to
supporting our care experienced young
people every step of the way. We guide
them through school, college,
and training, helping
them set
20
realistic goals and celebrating their
achievements. Working closely with the
Virtual School and our partners, we
offer practical advice on career choices,
apprenticeships, further and higher
education, ensuring each of our young
people receive the guidance and support
they need.
Our team collaborates with educators
and employers to provide information
about grants, bursaries, university life,
and training opportunities. We also
supply resources, such as laptops, for
those continuing their studies and
create tailored apprenticeship
opportunities just for our care
experienced young people. By working
together , we empower every young
person to make informed decisions
about their future and help them plan
for success.
We recognise the critical role that
education plays in the lives of our
children and how this supports both
learning and safeguarding. The
Education team is our fourth statutory
partner in our Safeguarding
Partnership, and plays a key role in
planning and decision-making that
promotes learning, education and
safeguarding.
Hillingdon Virtual School
Hillingdon Virtual School is here for our
children from early years right through
to when they leave care, no matter
where they live or go to school. The
school works with other teams to make
sure our children get the support they
need, especially if they have additional
learning needs or disabilities.
The team makes sure children and
young people have access to good
schools, training, or college courses. It
also monitors their attendance,
progress, and achievements, and makes
sure Personal Education Plan (PEP)
suits their learning style and goals.
What the Virtual School do for children
we care for
• All children and young people under
our care will be assigned a
designated representative from the
Virtual School to support them if
they are not engaged in education,
employment, or training (NEET),
and to assist in preparing them for
educational or employment
opportunities.
• We will ensure that their care plan
is regularly reviewed alongside
their PEP.
• They organise residential trips (like
to Jamie’s Farm) and enrichment
activities to help our children build
friendships and confidence.
• They can provide the relevant tools
to ensure that our children’s
education is promoted, such as
laptops to facilitate learning.
For all care experienced young people
• They support our young people
beyond school age with their
education.
• They support our care experienced
young people, both within and
outside Hillingdon, to access college
and university opportunities.
• They offer comprehensive
information regarding university
life, including details on grants,
bursaries, and expectations for their
academic experience.
• They offer laptops to our young
people who have been in education
for over 12 weeks after school age
to support them with their studies.
• They support our young people
claiming asylum to learn English
through ESOL courses.
• They offer financial help with
university applications and student
finance.
• They have created apprenticeship
opportunities just for our care
experienced young people, and
support with interview preparation.
21
• They will offer guidance to assist
our young people in finding and
securing employment that aligns
with their skills and interests.
What they are working on
• Enhancing methods for monitoring
progress to ensure timely
intervention when support is
required for our children or young
people, as well as to acknowledge
their achievements as they occur in
real time.
• Collaborating with other services to
make sure everyone understands
their role and works well together .
• Raising our levels of challenge to
schools in tackling any low
expectations or lack of ambition for
our cared for children and care
experienced young people
• Introducing an early years-specific
PEP for two, three and four-year-
olds, ensuring their individual
educational needs are identified,
supported, and monitored closely.
• Developing a post-16 model as a
PEP through consultation with our
care experienced young people,
those in our care, and formally
through the Children in Care Council.
• Continuing to support our young
people after they leave our care to
further their aspirations in education,
training, and employment.
Celebrate achievements
We recognise and celebrate the
successes of our children and young
people, big or small. Whether it’s
academic accomplishments, personal
milestones, or acts of kindness and
resilience, we make sure to
acknowledge and reward their efforts.
Celebrating achievements helps build
self-esteem and a sense of belonging,
and we are proud to share in their joys
and support them through challenges.
What we do for our cared for children
• Acknowledgement of school
achievements at every PEP meeting.
• Discussion at Looked After
Children’s reviews about personal
achievements.
• Nominate our children and young
people for external and internal
awards.
What we do for our care experienced
young people
Every year , we celebrate the
achievements of our cared for children
and care experienced young people at
the annual Kids in Care Awards (KICA).
This is Hillingdon’s flagship event to
honour the achievements of cared for
children and care experienced young
people. It’s a vibrant, youth-led event
that grows every year , attended by
hundreds of children and carers,
supported by staff and elected members
who volunteer their time to celebrate
the achievements of our children. Any
professional working with our care
experienced children and young people
22
can nominate them for a KICA. They will
then be invited to the annual event that
features:
• a red carpet ceremony with awards
presented by civic leaders such as
the Mayor and senior council officers
• fun activities like bouncy castles,
face painting, magicians, stilt
walkers, caricature artists, and
interactive games
• mocktails, food trucks, and gift
bags, all curated with input from
our young people themselves
• participation – year-on-year we
receive several nominations for our
children, with 2025 having a record-
breaking 927 nominations.
Participation and voice in celebration
It is also about empowerment:
• the Children in Care Council (CiCC)
and Youth Voice Forum shape
services, events, and training like
‘Walking in Our Shoes’
• our young people contribute to staff
recruitment, the SEND strategy, and
community safety projects like
‘Making Hayes Safer’
• their input influences events, such
as Pride and Eid, ensuring cultural
relevance and inclusivity.
Listen and involve children and
young people in decisions about
their lives
We believe the voices of our children and
young people are central to everything we
do. We make it a priority to listen, involve
them in planning, and keep them
informed at every stage. Their views
shape our services and decisions,
ensuring the support provided truly
meets their needs and wishes. We
encourage open dialogue and provide
opportunities for young people to express
themselves, knowing their opinions are
valued and respected. We strive to always
achieve a meaningful co-production with
our young people and make them our
partners in decision-making and in
shaping the future of the service.
To do this, we use different ways to
engage such as:
• assessments
• co-production and sharing of
Care Plans
• child-centred PEPs
• participation in Child Looked After
Reviews and support to chair them
if they so choose
• various participation groups
• co-production of our strategies and
models of working
• involvement in our interview panels
for appointments at all levels
• continued training of all our staff
and across partnership including
the Walking in Our Shoes training
• health assessments completed with
consent and in partnership
• fostering or adoption records (if
these apply)
• pathway planning developed and
agreed together depending on the
individual’s strengths and needs
• compliments and complaints.
Our children and young people’s views
matter , and we will make sure they are
written down and taken seriously.
23
If our children and young people feel
they need additional support to get their
voice heard, they have access to an
independent advocate to consult with,
represent their views and/or advocate
on their behalf.
In all we do, we remain committed to
gathering feedback and really listening
to what we are told and thus ensuring
that the voice of our children and young
people is heard and they are
meaningfully involved in the decisions
and plans we make about services and
about their lives.
Help all children feel
they belong
We want every child and young person to
feel accepted, included, and proud of
who they are. Our approach is centred
on creating a warm, supportive
environment where everyone feels at
home, valued, and connected to those
around them.
By nurturing trusting relationships and
supporting each young person’s sense
of identity, we help them to understand
their own story and what ‘family’ means
to them now and in the years ahead. We
encourage children to stay connected to
people who matter most, whether that’s
family, siblings, friends, or supportive
adults, and we make sure to involve
them in decisions about how these
important relationships are maintained.
We recognise that friends, siblings, and
PAs often provide vital support, so we
actively help children and young people
to build and maintain these strong
relationships. At the same time, we
celebrate cultural identity and promote
participation in community and
extracurricular activities, ensuring that
everyone has the opportunity to feel a
true sense of belonging.
By consistently checking in and listening to
our children and young people, we strive to
make sure their needs are met and that
their voices are at the heart of our care
planning. In doing so, we help them to feel
secure, confident, and connected to a
community that truly values them.
What we will do for our cared for
children
• Facilitate Family Group Conferences
with families as early as possible
and assist them in identifying other
potential family members who could
provide care if children are unable
to remain at home.
• Support and promote strong family
relationships and help our children
stay connected in a way that is right
for them.
• Provide foster carers with greater
support for teenagers and ensure
every child enjoys a stable home life.
• Support children in understanding
their experience in care through
direct work, the use of words and
pictures, life story books, and letters.
• Helping those who need extra
support to navigate their identity.
• Ensure children have access to
those who can provide support,
such as befrienders and advocates.
• Help and encourage our children to
build strong support networks, so
they feel confident and connected as
they grow into adulthood.
• Hold placement stability meetings
to proactively address and prevent
24
placement disruptions and
breakdowns.
• Proactively evaluate the potential
for reunification with birth parents
when it is safe, appropriate, aligns
with the expressed wishes and
feelings of our children, and is
supported by our assessment as
being in their best interests.
• When it is necessary for children to
move homes, we will implement
parallel planning whenever possible
to determine the most suitable home
and minimise delays in securing a
school place, ensuring both
transitions are coordinated effectively.
• Collaborate with schools to ensure
each of our children has access to a
trusted individual for support.
• Invite our cared for children and
care experienced young people to
participate in organised events and
activities, such as summer BBQs,
Eid celebrations, and Christmas
gatherings, providing opportunities
to connect with their peers.
What we will do for our care
experienced young people
• Provide stable housing during term
time to ensure that our young
people with care experience can
maintain stability while pursuing
their education.
• Our care experienced young people
are supported in their new
tenancies with a Setting up Home
Allowance and outreach support
from our providers.
• The right home and right care will
be made through careful matching
and support including providing a
‘Staying Close’ home following a
needs-led assessment.
What we are working on
• To provide a choice of home and for
our young people to be involved in the
selection of the right home for them.
• To develop clear processes for input
into decisions regarding placement
moves in order that educational
provision is considered a priority.
• To continue to recruit foster carers
who can meet the needs of our
children and young people and
support them to be matched on a
long-term basis.
• Building new residential homes in
Hillingdon so as many children as
possible can stay living in the
borough, close to their communities,
families, schools and local services.
• Enabling foster families to support
each other and their children through
the Mockingbird Programme.
• Collaborating with housing services
to support transition to adulthood
and assisting with securing and
maintaining tenancy.
• Collaborating with housing
providers to offer a broader
selection of housing options for our
care experienced young people,
including YMCA, shared housing,
and semi-independent
accommodations, determined by a
needs-led assessment.
• Continue to work closely with schools
to increase their understanding of
the care journey, through training,
advice, advocacy and guidance.
25
Ensure young people feel
fully prepared for transition
into adulthood
We aim to prepare young people for
adulthood as a journey, recognising that
developing independence is a gradual
process. Our support continues up to the
age of 25, ensuring that each young
person has access to assistance as they
navigate this important transition. By
teaching essential life skills, such as
budgeting, cooking, and independent
living, we equip young people with
practical tools for everyday life.
The transition from care to independence is
a significant milestone. Through our
Transition to Adulthood service, we aim to
build confidence, resilience, and the
necessary skills for successful adulthood.
Our guidance extends to areas including
health, employment, and housing, ensuring
young people are ready to face a range of
challenges. Support and advice remain
available beyond the age of 21, so young
people know they can seek reassurance or
guidance whenever needed.
We recognise the unique needs and
experiences of care experienced young
people. Our approach centres on listening
to their views and adapting our support to
fit their circumstances and ambitions. We
are committed to breaking down barriers,
reducing adversity, and enabling young
people to achieve their goals in their own
time and on their own terms.
Key objectives
What we want, is for our care
experienced young people to:
• experience a smooth transition into
adulthood and have the same
opportunities and outcomes as
their peers
• have access to high quality, consistent
support up to the age of 25
• have access to education,
employment and training (EET)
opportunities
• have access to safe, affordable and
stable accommodation
• be safe and know how to keep
themselves safe
• be healthy and have a good level of
emotional and physical wellbeing
• build independence through the
development of practical life skills
• maintain and develop positive
relationships and build social
inclusion.
How do we achieve these in practice?
Allocation of a PA
Each care experienced young person is
assigned a PA from the age of 16 who
remains a consistent contact point until
they reach 21 and then ongoing support
is provided by the service until the age of
25 if needed. Our PAs are passionate
about advocating for our care
experienced young people and will work
to form a positive relationship with the
young adults they are supporting.
Pathway planning
From the age of 16, all young people are
given the opportunity to choose their PA,
ensuring their support is tailored to
their preferences. At this stage, every
young person is dual allocated with both
a PA and a social worker , providing
comprehensive guidance and support up
to the age of 18. Each young person will
26
be provided with a clear Pathway Plan
which they are encouraged to co-
produce that is reviewed regularly. The
plan will identify goals and the support
needed to achieve them. We want to
ensure all young people have a clear
plan before they turn 18, including key
partners such as Adult Social Care and
Health where necessary.
Housing and accommodation:
We provide access to a range of
accommodation options, including
supported lodgings, semi-independent
living, Staying Close, staying put
arrangements and help accessing social
housing or private renting such as
houses of multiple occupation (HMOs) or
shared accommodation.
We encourage and facilitate staying put
arrangements, allowing young people to
remain with their foster carers beyond
age 18 where appropriate.
We have the Staying Close programme
for young people who need some
additional support post-18 and a referral
to Hillingdon Transition Panel when
young people have identified care and
support needs.
We know that sourcing suitable
accommodation, which meets the needs
of care experienced young people is
challenging in London. This is due to the
national and local shortage of housing.
That is another reason why we keep this
as one of our ongoing priorities for our
young people and we work in
partnership with all our colleagues to
ensure all our care experienced young
people can access suitable and
affordable accommodation within a clear
housing pathway.
Be safe
We want all our young people to feel
safe in their homes and communities.
The Transition to Adulthood service will
identify vulnerable young people and
engage them in developing a personal
safety plan. We will develop further the
relationships with local community
groups and run workshops to engage
young people in discussing issues
around how to keep themselves safe.
Practical support and life skills
We know our young people do not always
feel ready for independence. We will
work to ensure all young people have the
help they need to develop key essential
living skills, such as cooking, cleaning,
budgeting and managing their money. We
will engage with the homes where young
people are living prior to turning 18 to
ensure these skills are being taught in
preparation for independence.
Relationships and inclusion
We seek for all our young people to feel
part of a community and a sense of
belonging. We offer opportunities for our
young people to socialise and develop
relationships such as a weekly football
group, summer residential, summer
BBQ and KICA. We would like to expand
and develop our offer for social activities
and groups to promote social inclusion
for our care experienced young people.
What we have done
• Successfully extended our PA
service to young people leaving our
care up to the age of 25.
• Supported care experienced young
people to remain with their foster
27
carer through our staying put
initiative to receive continued
support in a family environment.
• Developed the Staying Close
pathway to ensure those young
people who need additional support
prior to moving into independence
will have that option.
Key challenges and priorities
Our ongoing objective is to enhance
accommodation pathways for care
experienced young people. However ,
further action is required. Like other
London boroughs, securing sustainable
housing in Hillingdon continues to
present significant challenges.
What we will do
• Ensure that our children and young
people are supported and prepared
to live and thrive in their own
accommodation.
• Our young people who are eligible
for adult services will be identified
early and have a planned transition
from Children’s to Adult Social Care.
• Assist our young people to develop
good support networks and sustain
significant relationships to reduce
the impact of loneliness, isolation,
or lack of confidence as they grow
into adulthood.
• Build robust processes for
monitoring and evaluation around
employment, education and training
(EET), accommodation and health.
• Increase engagement with our care
experienced young people to gather
service feedback and ensure
co-production.
• Auditing of Pathway Plans to ensure
consistency across the services.
• Increase partnership working and
develop key relationships with
health, housing, education,
employers, and voluntary and
community sector organisations.
• Review the joint housing protocol to
ensure there are clear pathways that
are well communicated and
understood and to look at developing
a care leavers’ pathway.
28
Hillingdon’s Local Offer
We have a Local Offer for our care
experienced young people which is
published and promoted so our young
people know what support is available
and how to access it. The Local Offer
provides a comprehensive range of
support and benefits aimed at helping
them transition smoothly into
adulthood. The offer includes financial
assistance, accommodation options,
health and wellbeing support, and
educational opportunities. These
include but are not limited to:
Financial support
• Weekly funds matching Universal
Credit for those without access to
public funds.
• Setting-up-home allowance of up to
£3,000.
• A fully-funded travelcard for those
living in London.
• A bursary of £2,000 over three to
four years for university students.
• Financial support for driving
lessons up until the age of 21.
• Emergency cash and food vouchers
up to £30 a year .
• Assistance with vital documents like
passports and driving licences.
• Coverage of up to 50 per cent of
naturalisation fees for non-British
citizens.
• Funding for interview clothes and
travel costs.
• Financial assistance for travelling to
asylum interviews.
• Birthday bonus of £100 for those
turning 18.
• Matching Child Benefit and Universal
Credit payments for parents without
access to public funds.
We are reviewing our finance policy to
ensure that this is straightforward and
easy for young people to access and
understand what financial support they
are entitled to once they leave care.
Housing and accommodation
• ‘Staying put’ allows our care
experienced young people to remain
in their foster homes after turning 18.
• ‘Staying Close’ offers support for
our care experienced young people
who want to live independently but
still need some short-term
assistance to get them there.
• Social housing registration at the
age of 18, with help exploring
private rentals and applying for
Discretionary Housing Payment.
• Support for moving back with family,
including Family Group Conferences.
• Safe, affordable accommodation
with YMCA/P3 support, where there
is an assessed need.
• During non-term time whilst
studying at university, we can cover
up to 13 weeks rent.
• Tailored support for those with
learning disabilities or complex
needs.
• Council tax exemption for our care
experienced young people up to the
age of 21, with a needs-led
assessment for exemption for
anyone aged between 21 and 25.
Health and wellbeing
• Free dental and eye care for those
aged under 19 and in full-time
education or receiving benefits.
• Assistance with applying for free
prescriptions.
• Support from the Hillingdon
Transition Service for 14 to 19-year-
olds moving from care to adulthood.
• Mental health support through
various services, including drama
therapy, wellbeing sessions, and
confidential advice for drug and
alcohol issues.
29
• ASK JAN offers a variety of
supportive services, including a
single contact helpline, discounts
on recreational activities, and up to
six in-person counselling sessions.
• Health colleagues are leading on
formulating a Health Passport and
it is a priority for the newly
appointed Transition Nurse.
Education and employment
• Tailored advice and guidance from
Hillingdon Virtual School up until
the age of 25.
• Support for exploring further and
higher education, apprenticeships,
and employment opportunities.
• Access to employment support for
young people with special needs.
• Financial support for higher
education through UCAS and
student finance.
• Additional support from organisations
like Buttle UK, Propel UK, Catch22,
and Drive Forward Foundation.
• A laptop allowance of £420 is
available to keep young people
connected and to promote their
educational journey. Up to £150 a
year is also provided for essential
learning tools.
By providing these resources, we aim to
ensure that our care experienced young
people have the necessary tools to
thrive and become the best version of
themselves. Increased awareness and
accessibility is still high on our
agenda and we aim to promote the
Local Offer more effectively to
ensure all our care experienced
young people are aware of the
support available to them. By
continuously improving and
adapting our Local Offer , we
strive to provide the best
possible support for our
young people, helping them transition
smoothly into adulthood and achieve
their full potential.
This information is regularly updated to
ensure our care experienced young
people receive the best level of support.
The link below provides the latest
updates and will be reviewed and
revised regularly over the next five
years. Updates will take place in
collaboration with our young people,
through co-production, in response to
government changes, and to ensure
services continuously improve and
demonstrate evidence of genuine co-
production. As a result, specific details
may change as services evolve.
For more information, visit
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