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Residents' Services SC

Tuesday 9th September 2025 • View on LB Hillingdon’s website
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👥 Attendance details📄 Agenda frontsheet PDF 444 KB📦 Agenda reports pack PDF 5 MB📝 Printed minutes PDF 351 KB
Read the text of: Agenda frontsheet PDF 444 KB (5 pages)
Lloyd White Head of Democratic Services London Borough of Hillingdon, 3E/05, Civic Centre, High Street, Uxbridge, UB8 1UW www.hillingdon.gov.uk Residents' Services Select Committee Councillors on the Committee Councillor Wayne Bridges (Chair) Councillor Peter Smallwood OBE (Vice-Chair) Councillor Darran Davies Councillor Ekta Gohil Councillor Scott Farley (Opposition Lead) Councillor Kamal Preet Kaur Councillor Elizabeth Garelick Date: TUESDAY, 9 SEPTEMBER 2025 Time: 7.00 PM Venue: CR5 Meeting Details: The public and press are welcome to attend and observe the meeting. For safety and accessibility, security measures will be conducted, including searches of individuals and their belongings. Attendees must also provide satisfactory proof of identity upon arrival. Refusal to comply with these requirements will result in non- admittance. This meeting may be broadcast on the Council’s YouTube channel. You can also view this agenda online at www.hillingdon.gov.uk Published: Monday, 1 September 2025 Contact: Liz Penny, Democratic Services Officer Email: epenny@hillingdon.gov.uk Useful information for residents and visitors Travel and parking Bus routes 427, U1, U3, U4 and U7 all stop at the Civic Centre. Uxbridge underground station, with the Piccadilly and Metropolitan lines, is a short walk away. Limited parking is available at the Civic Centre. For details on availability and how to book a parking space, please contact Democratic Services. Please enter from the Council’s main reception where you will be directed to the Committee Room. Accessibility An Induction Loop System is available for use in the various meeting rooms. Please contact us for further information. Attending, reporting and filming of meetings For the public part of this meeting, residents and the media are welcomed to attend, and if they wish, report on it, broadcast, record or film proceedings as long as it does not disrupt proceedings. It is recommended to give advance notice to ensure any particular requirements can be met. The Council will provide a seating area for residents/public, an area for the media and high speed WiFi access to all attending. The officer shown on the front of this agenda should be contacted for further information and will be available at the meeting to assist if required. Kindly ensure all mobile or similar devices on silent mode. Please note that the Council may also record or film this meeting and publish this online. Emergency procedures If there is a FIRE, you will hear a continuous alarm. Please follow the signs to the nearest FIRE EXIT and assemble on the Civic Centre forecourt. Lifts must not be used unless instructed by a Fire Marshal or Security Officer. In the event of a SECURITY INCIDENT, follow instructions issued via the tannoy, a Fire Marshal or a Security Officer. Those unable to evacuate using the stairs, should make their way to the signed refuge locations. Terms of Reference Residents’ Services Select Committee To undertake the overview and scrutiny role in relation to the following Cabinet Member portfolio(s) and service areas: Portfolio(s) Directorate Service Areas Cabinet Member for Community & Environment Place Green Spaces (incl. Woodlands, Colne Valley) Crematorium Services Waste Services Flooding & watercourses Environmental Projects (incl. Chrysalis, Street Champions, Alleygating & Ward Budgets) Climate Change (incl. air quality) – cross- cutting brief Homes and Communities Library Services Theatres, Museums & Cultural Services Leisure Services and Centres Community Safety & Community Cohesion (incl. CCTV) Trading Standards, Environmental Health & Licensing (incl. Safety of Sports Grounds) Imported Food Office Anti-Social Behaviour and Localities Street Scene Enforcement Parking & Parking Enforcement Emergency Response Adult Services & Health Mortuary Cabinet Member for Planning, Housing & Growth Place Planning Services (incl. planning policy, building control, planning enforcement, specialist planning & conservation areas) Regeneration (incl. town centres, master planning) Economic Development (incl. growth strategy, business engagement, inward investment & worklessness) Local Impacts of Heathrow Expansion (cross cutting brief) Local Impacts of High Speed 2 (cross-cutting brief) Homes & Communities Housing Strategy & Commissioning (incl. housing policies & standards, assessment of housing stock size & condition and the commissioning of housing stock repairs and housing stock acquisitions) HRA Strategy and delivery plan (operational delivery in Place and Cabinet Member for Corporate Services & Property) Housing Management (incl. tenancy management) Housing Options and Homeless Prevention Private Sector Housing STATUTORY COMMITTEE Statutory Crime and Disorder Scrutiny This Committee will act as a Crime and Disorder Committee as defined in the Crime and Disorder (Overview and Scrutiny) Regulations 2009 and carry out the bi-annual scrutiny of decisions made, or other action taken, in connection with the discharge by the responsible authorities of their crime and disorder functions. Duty of partners to attend and provide information The Crime and Disorder (Overview and Scrutiny) Regulations 2009 permits this Select Committee to make a request in writing for information to bodies who form the local Crime and Disorder Reduction Partnership (Safer Hillingdon Partnership), which includes the Police. The Committee should scrutinise the work of the partnership at least once a year and may also require the attendance before it of an officer or employee of a responsible authority or of a co-operating person or body in order to answer questions. The Committee may not require a person to attend unless reasonable notice of the intended date of attendance has been given to that person. Agenda 1 Apologies for Absence 2 Declarations of interest in matters coming before this meeting 3 To receive the minutes of the previous meeting 1 - 8 4 To confirm that the items of business marked as Part I will be considered in public and those marked Part II will be considered in private Part I - Members, Public and Press 5 Crime and Disorder Scrutiny: Safer Hillingdon Partnership Performance Update 9 - 24 6 Budget and Spending Report 25 - 32 7 Abandoned Vehicles 33 - 40 8 Proposed Review of Footway Parking in Priority Areas (Phase 1) 41 - 62 9 Forward Plan 63 - 80 10 Work Programme 81 - 84

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Read the text of: Printed minutes PDF 351 KB (9 pages)
Minutes RESIDENTS' SERVICES SELECT COMMITTEE 9 September 2025 Meeting held at CR5 Committee Members Present: Councillors Wayne Bridges (Chair), Peter Smallwood (Vice -Chair), Darran Davies, Elizabeth Garelick, Ekta Gohil, Scott Farley (Opposition Lead) and Kamal Preet Kaur Others Present: Matt Davis (Director – Strategic & Operational Finance) Joanne Howells (Service Manager, ASB Team) Julia Johnson (Director of Planning and Sustainable Growth) Dan Kennedy (Corporate Director of Residents Services) Ceri Lamoureux (Head of Finance) Janice Noble (Head of Safer Communities & Vulnerabilities) Bernard Ofori-Atta (Head of Finance) Liz Penny (Democratic Services Officer) Gary Penticost (Director of Operational Assets) Stephanie Waterford (Head of Public Protection and Enforcement) Richard Webb (Director Community Safety & Enforcement) Chief Inspector Ben Wright (Metropolitan Police) 102. APOLOGIES FOR ABSENCE (Agenda Item 1) There were no apologies for absence. 103. DECLARATIONS OF INTEREST IN MATTERS COMING BEFORE THIS MEETING (Agenda Item 2) There were no declarations of interest. 104. TO RECEIVE THE MINUTES OF THE PREVIOUS MEETING (Agenda Item 3) RESOLVED: That the minutes of the meeting dated 15 July 2025 be agreed as an accurate record. 105. TO CONFIRM THAT THE ITEMS OF BUSINESS MARKED AS PART I WILL BE CONSIDERED IN PUBLIC AND THOSE MARKED PART II WILL BE CONSIDERED IN PRIVATE (Agenda Item 4) It was confirmed that all items of business were in Part I and would be considered in public. 106. CRIME AND DISORDER SCRUTINY: SAFER HILLINGDON PARTNERSHIP PERFORMANCE UPDATE (Agenda Item 5) Chief Inspector Ben Wright of the Metropolitan Police, Richard Webb, Director of Community Safety and Enforcement, and Janice Noble, Head of Safer Communities and Vulnerabilities were in attendance to provide an overview of the report and answer Members’ questions. It was noted that Jan Noble had recently joined the Council and led work on the Community Safety Partnership. A new Community Safety Strategy had been developed and had provisionally been agreed at the last Saf er Hillingdon Partnership meeting. The next steps included Cabinet approval and public consultation. Members heard that several working groups had been formed to address place -based crime and safety issues, and a new Integrated Offender Panel was being developed under probation leadership. Chief Inspector Wright reported significant pressure on the police due to public demonstrations and budget cuts, resulting in staff reductions. Despite these challenges, it was reported that local progress had been made : the homicide rate was zero for the year, and reductions had been seen in youth violence, burglary, vehicle theft, and shoplifting. Robbery and related crimes remained a concern but were lower than in other London areas. Members enquired how the £450 million funding gap affected residents and whether neighbourhood officers were being lost due to budget reallocations. Chief Inspector Ben Wright explained that neighbourhood officers were generally ring - fenced and protected due to their importance. However, budget cuts had reduced staff numbers, creating a high -pressure environment. The organisation faced complex restructuring challenges and required more funding to meet demand. Councillors expressed concern that Hillingdon residents were being left behin d as resources were diverted to central London. In response the Chief Inspector stated that decisions were based on risk prioritisation. Despite challenges, efficiencies had been achieved through organisational changes and resilient teams. The focus remained on balancing resources with demand. The Committee asked whether local demonstrations would be prioritised over central London events. In response, Members heard that risk analysis guided resource allocation. If credible intelligence indicated a need fo r increased presence in Hillingdon, it would be factored into broader resourcing decisions. With regard to Project Vigilant, Members enquired whether this was ongoing and what outcomes had been achieved. The Chief Inspector confirmed that the project was ongoing and a key priority. The organisation had strengthened public protection teams and conducted regular engagement events and operations. Arrests were typically made during these operations, and efforts were continuous. The Committee asked about plans to support residents without digital access or transport following the closure of Hayes Police Station front counter. In reply, it was explained that the closure was due to funding gaps. The decision was not finalised, and feedback was being considered. Att endance at the station averaged four crime reports per day, prompting further review. Members noted that other functions such as bail reporting and advice were also handled at the station. The Chief Inspector agreed and emphasised the importance of suppo rting vulnerable individuals. He confirmed that other technical functions were also performed at the station. With regard to crime statistics and reporting, Members requested statistics on motor vehicle crime, shoplifting, drug -related crime, and serious yo uth violence. The Chief Inspector did not have the figures to hand but committed to including them in the next Select Committee report. Councillors sought further clarification regarding officer allocation per ward and coverage during absences. It was c onfirmed that most wards had two PCs, with some having more based on crime data. PCSO numbers were increasing. It was reported that the force was at full complement, and retention had improved. The Committee raised concerns about residents not reporting low -level crime due to perceived inaction. In response, the Chief Inspector explained that volume crime was addressed through intelligence gathering rather than individual investigations. Reporting helped build intelligence to target offenders. Members suggested that councillors and community leaders could be used to promote positive news stories. The Chief Inspector agreed and noted the launch of Met Engage, which had high resident uptake. Budget cuts had affected media staffing, but efforts were ongoing to improve communication. Councillors expressed concern that Hillingdon residents were losing out due to both station closures and resource diversion. The Chief Inspector acknowledged the concern and confirmed that feedback had been shared. It was recognis ed that the organisation faced difficult choices due to funding shortfalls. Members asked about resident sign -ups to Met Engage following the transition from OWL. The Chief Inspector reported approximately 8,000 members, with monthly growth of 1,000. Engagement was being promoted across wards. Councillors sought further information in respect of attendance at monitoring groups and stop and search statistics. It was noted that groups were small and rotated. Approximately 3,000 stop and searches occurred an nually, with a 36% positive outcome rate. In response to further questions about youth involvement in advisory and neighbourhood boards, Members were informed that regular youth representation and quarterly informal meetings were held, which provided valuable perspectives. With regard to the Licensing Team restructure at the Metropolitan Police, Members asked whether this posed risks to local licensing enforcement. It was confirmed that licensing remained a priority. A pod -based system was being considere d, and efforts were being made to retain experienced staff. Councillors requested an update on the promised reopening of Uxbridge front counter. The Chief Inspector stated that the matter predated his tenure and there was no current plan to reopen the station. In response to queries regarding diversity and cultural improvements within the Met, especially regarding stop and search, the Chief Inspector highlighted internal reforms, increased representation, and improved professional standards. It was confir med that stop and search was monitored, with positive feedback and low complaint rates. The Committee asked about the strength of the partnership between the Metropolitan Police and the Council. In response, the Chief Inspector reported strong collaboration , regular communication, and shared goals. Members heard that improvements were ongoing. With regard to stations closures, Councillors sought reassurance as to whether this affected bail compliance. Chief Inspector Ben Wright acknowledged the risk and confirmed it was part of ongoing decision-making. Final plans were pending. The Committee highlighted concerns regarding low public trust due to perceived leniency in sanctions. It was explained that the police were not responsible for sentencing. However, i t was noted that the criminal justice system faced challenges, and broader reforms were needed. Members raised concerns about learning from past station closures and promoting good news to improve engagement. In response, it was confirmed that processes would be developed once decisions were finalised. Met Engage provided data to track engagement, and efforts were being made to ensure even coverage across the Borough. RESOLVED: That the Select Committee noted the contents of the report and asked questions in order to clarify matters of concern or interest in the Borough. 107. BUDGET AND SPENDING REPORT (Agenda Item 6) Dan Kennedy - Corporate Director of Residents’ Services, Matt Davis – Director, Strategic & Operational Finance, Ceri L amoureux – Head of Finance, Bernard Ofori - Atta – Head of Finance, Julia Johnson – Director of Planning & Sustainable Growth and Gary Penticost – Director of Operational Assets were in attendance to present the report and answer Members’ questions. Members sought clarification regarding the £1 million shortfall in garden waste charging and enquired whether it was due to low uptake, operational delays, or pricing strategy. In reply, officers explained that the scheme had only been running for two months following a July consultation. The shortfall was due to the delayed start. Uptake was expected to increase in autumn. It was noted that the scheme offered better value than other boroughs, with lower subscription costs and weekly collections for most of the year. Councillors requested a breakdown of the £1.4 million savings carried forward into 2025/26. Officers directed attention to Table 7, which included a “brought forward” column detailing items such as the £260K for developing the commercial trade waste service. They apologised for the lack of clarity in the report text. Members sought further clarification as to how Heathrow contributed to the £6.1 million pressure from temporary accommodation and homelessness. It was explained that national housing press ures were compounded locally by Heathrow -related demand. The Home Office placed asylum seekers in hotels near Heathrow, leading to disproportionate homeless presentations. Additional unfunded responsibilities included housing UK nationals returning to th e country, who were ineligible for welfare benefits during their residency qualification period. The Committee asked whether asylum seekers were treated differently under the homelessness policy. In reply, officers confirmed that all policies were applied consistently. However, the Council had to intervene where vulnerabilities existed, regardless of status. Councillors raised concerns about the clarity of the budget presentation and the use of outdated data (Month 2). Officers explained the structure of Table 2, including definitions of approved budget, underlying forecast, earmarked reserves, provisions, and transformation capitalisation. They clarified that Month 2 data was the latest validated set approved by Cabinet, with Period 4 data pending sign-off. Members enquired what proportion of the £1.4 million savings were structural versus one-off, and how confident the Council was in achieving them. In response, officers committed to providing a breakdown in the future. They gave an example of the commercial trade waste service, which had struggled to meet targets due to competitor pricing. It was confirmed that a new approach was being developed to improve uptake. Members sought further clarity regarding contingency plans for red -rated items. Officers explained that budget leads were accountable and did not have permission to overspend. Mitigations included cost controls, recruitment reviews, and alternative delivery methods. Colleagues provided examples of income uplifts, fast -track planning services, and asset utilisation (e.g., NHS tenancy in the Civic Centre). The Committee sought confirmation of the number of people housed in temporary accommodation and the cost per day. It was reported that approximately 1,500 households were currently in temporary a ccommodation, with around 750 –800 requiring subsidy. The average net cost was £50K per night, which was lower than other London boroughs. It was estimated that, of the 1,500 households, approximately 10-15% were refugees. Officers committed to provide mo re precise figures in the future. In response to further questions from Members, officers estimated a shortfall of £5 million annually for asylum seeker -related costs, with additional unfunded costs for UK nationals. Councillors enquired why fees and charge s appeared in the red column of Table 7. It was explained that some income targets were unachievable due to consultation requirements or market realities. A full review of the parking revenue account was underway to reset targets. In response to Members ’ questions regarding the £50K income target from filming and efforts to grow the industry, officers confirmed that the target had been achieved. It was noted that the communications team was actively promoting the Borough to filming companies through industry connections. The Committee asked about the timeline and scope of the parking income review. In response, officers stated that the review would conclude in time for December Cabinet proposals. It would be analytical and market -informed, with options t o adjust or phase targets. Members enquired whether there were early signs explaining income shortfalls. Officers responded that a root -and-branch analysis was needed. A parking strategy was being developed to align with the Council’s corporate plan. In response to further questioning from the Committee regarding refugees and asylum seekers, it was clarified that asylum seekers were housed by the Home Office. Once their claim had been determined, responsibility transferred to the Council. At the request of Members, it was agreed that clearer language would be used in future reports to avoid ambiguity. Officers committed to improving clarity in future updates. Councillors asked how transformation resources had been applied to waste services. It was explained that the funding supported the garden waste scheme, including tags and caps for identifying paid subscriptions. RESOLVED: That the Select Committee: 1. Noted the 2024/25 outturn position; and 2. Noted the 2025/26 Month 2 budget monitoring position 108. ABANDONED VEHICLES (Agenda Item 7) Joanne Howells - Service Manager, Antisocial Behaviour Team and Stephanie Waterford – Head of Public Protection and Enforcement were in attendance to answer Members’ questions in relation to the Abandoned Vehicles report. Noting that, between October 2024 and July 2025, the ASB Team had only issued 3 FPNs for wilful abandonment of vehicles on a public highway, Members enquired why this number was so low. In response, it was confirmed that the low number c ould be attributed to enforcement challenges in terms of evidence. Members heard that DVLA delays did not cause enforcement issues. The Committee enquired how Hillingdon’s enforcement figures compared to those of other local authorities. Officers noted tha t other local authorities faced similar challenges. It was agreed that enforcement benchmarking data against other local authorities would be sourced and circulated to the Committee via Democratic Services. In response to Members’ questions regarding t he use of ANPR cameras, the Committee was informed that Hillingdon did not utilise ANPR in relation to stationery abandoned vehicles. However, it was confirmed that the ANPR system was used to log vehicles that moved around the Borough. Members sought further clarification as to the percentage of the cost for removing vans or vehicles which was covered by the Council. In response, officers confirmed that the majority of the cost was covered by the West London Waste Authority. The Council operated a contra ct with them, and contractors removed vehicles on behalf of Hillingdon Council and other boroughs across Greater London. Members were informed that, when vehicle owners came forward, they bore the cost of storage and removal, which contractors recovered directly. For vehicles recovered but not collected, the Council was responsible for storage and destruction costs. Councillors asked whether there was active patrolling across the Borough to identify abandoned vehicles, such as those with weeds growing unde rneath them, and enquired whether there was any collaboration with the police to identify stolen vehicles. Officers confirmed that, in the past six months, 351 cases had been assigned to officers, with 236 site visits conducted. Officers inspected vehicles, took photographs, and made the necessary enquiries. The Council worked with local police teams who checked whether vehicles were stolen and took appropriate action. Members heard that stolen vehicles were not removed by the Council. Regarding vehicles p arked on private land, the Committee was advised that, if the landowner objected to removal within 15 days, the Council could not proceed with removal. In cases where there was an environmental hazard, such as someone living in the vehicle or a rat infestati on, it was confirmed that the vehicle could not be removed under abandoned vehicle legislation. However, the Council could pursue removal under Environmental Protection and statutory nuisance legislation. In response to their questions regarding the ave rage officer time spent investigating a suspected abandoned vehicle case, Members were informed that the time varied and was difficult to quantify without a time -motion study. The process included site visits, DVLA checks, correspondence with registered owne rs, and coordination with contractors. Officers sometimes needed to revisit sites multiple times due to objections or removal issues. The Committee heard that over 600 misdirected cases had been triaged by the front-door team, which did not meet the definition of abandoned vehicles. These included vehicles that were taxed or had valid MOTs. The triage process was very resource intensive. In respect of data on suspected abandoned vehicles linked to Heathrow travellers, officers stated that such cases were s creened out as nuisance parking and not processed as abandoned vehicles. The Council did not collect data on whether vehicles belonged to holiday travellers. Members sought further clarity as to what percentage of removed vehicles were not collected. It was confirmed that, in the past six months, 87 vehicles had been removed. Only two had been claimed by registered owners, and 57 had been destroyed. Councillors enquired whether there had been an increase in abandoned vehicles since the introduction of ULE Z in London. Officers agreed to provide before -and-after figures following the meeting. With regard to “surrender your car” initiatives to help residents dispose of vehicles, it was noted that no such initiatives were run by the Council. However, Govern ment scrappage schemes existed at the national or London-wide level. The Committee sought further information regarding the removal of HGV trailers in areas like Springfield Road. Officers emphasised that the Council was aware of the issue. Removal was comp licated due to size and occupancy. It was confirmed that several cases were currently open relating to Springfield Road. With regard to other hotspots for trailers, Members were informed that data collection was underway to identify such areas and enable proactive enforcement. In response to Members’ queries regarding staffing, it was noted that the six officers who dealt with abandoned vehicles also covered a wide range of other issues including fly-tipping, littering, highway obstructions, and overgrown hedges. It was noted that abandoned vehicles were among the top three categories of service requests. It was further confirmed that enforcement responsibilities were split between LBH -employed staff and contracted services. On -street enforcement was cont racted out. The Council had six street enforcement officers and two senior investigators for complex cases. Further to their questions regarding the removal of vehicles on private land , Members were informed that, if a landowner objected during the 15 -day n otice period, the Council was not at liberty to remove the vehicle in question. However, in cases where there was an environmental hazard, the Council would use alternative legislation such as Environmental Protection to address the issue. In respect of the rollout of the Love Clean Streets app it was highlighted that the Council was working with digital and intelligence teams to develop process maps and configurations. No fixed start date was committed, but an indicative go -live for the first stage was around November 2025. It was confirmed that the decision to engage with the app had been made by the Council’s digital and intelligence team. The app was part of a broader solution to improve issue reporting across services. RESOLVED: That the Residents’ Services Select Committee noted the content of the report. 109. PROPOSED REVIEW OF FOOTWAY PARKING IN PRIORITY AREAS (PHASE 1) (Agenda Item 8) Democratic Services introduced the item and outlined the proposal to initiate a review of footw ay parking within the Borough. It was reported that this proposal had been agreed in principle by Councillors Bridges and Farley during prior discussions. Given the extensive list of roads, it was deemed impractical to review them all, therefore, the r eview would focus on selecting approximately 20 roads where specific issues had already been reported by residents or identified by Ward Councillors. Councillors were invited to suggest additional roads from the list that they considered priority areas. It w as noted that the intention was to complete the review within the current municipal year, acknowledging the limited time available. Councillor Bridges added that the approach would be phased, beginning with a small number of roads. Emphasis would be pla ced on reviewing roads that had been suspended for several decades, some dating back to the 1980s. It was considered that the continued designation of these roads as “pending review” was inappropriate and required urgent attention. It was noted that the sele cted roads would be primarily located in areas of economic activity, such as shopping districts, where effective schemes could support economic growth. It was confirmed that some suggestions for review items, such as funfairs, were being addressed inte rnally and therefore deferred, while others had been added to the Committee’s work programme as information items for future scrutiny. With regard to the Footway Parking review, Members emphasised the importance of ensuring a fair geographical spread across the Borough to obtain a representative understanding. The Committee noted that there might be a higher concentration of suspended roads in the southern part of the Borough, but a balanced approach could be achieved, particularly in areas with shopping facilities. Councillors queried the timeframe for the review, referencing a proposed site visit mentioned on page 34 of the report, scheduled for December. Councillors highlighted that certain estates within the Borough had been constructed during periods t hat did not accommodate on-street parking, which had led to pavement parking arrangements. Members stressed the importance of formalising these arrangements and understanding their legitimacy and requested clarity on how the list would be agreed upon, particularly in relation to areas with historical infrastructure constraints. The Committee cautioned against an overly rigid equal split, which could result in the exclusion of significant roads —such as long roads near schools in the north —that had been susp ended. It was suggested that one option would be to use the Borough’s gritting map, as a model to identify priority roads for the review. It was agreed that the list should remain precise but focusing on road length and strategic importance was recommended. Councillors referred to a school safety review conducted in July 2024, which had included presentations from schools and residents concerning pavement parking near educational establishments. They recommended revisiting that review to identify any relevant roads. It was agreed that Democratic Services would reach out to relevant officers to obtain a suggested list of roads. This list could then be compared with the current proposals before seeking further input from councillors. RESOLVED: That the Co mmittee agreed to embark upon Footway Parking in Priority Areas (Phase 1) as their next review topic and agreed the draft Terms of Reference, scope of review and review structure as set out in the scoping report. 110. FORWARD PLAN (Agenda Item 9) Councillor Scott Farley requested further information in respect of two items on the Forward Plan – the Out of Hours service and HMOs. It was agreed that Democratic Services would follow up on this and revert to Cllr Farley directly. RESOLVED: That the Forward Plan be noted. 111. WORK PROGRAMME (Agenda Item 10) Democratic Services reminded Members that they had been invited to attend a financial scrutiny training session on 10 September from 18:00 hours. The training session would be held on Teams. RESOLVED: That the Work Programme be noted. The meeting, which commenced at 7.00 pm, closed at 9.04 pm. These are the minutes of the above meeting. For more information on any of the resolutions please contact Liz Penny, Democratic Services Officer on epenny@hillingdon.gov.uk. Circulation of these minutes is to Councillors, officers, the press and members of the public.

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Attendance
Present: Councillor Wayne Bridges, Councillor Peter Smallwood OBE, Councillor Darran Davies, Councillor Elizabeth Garelick, Councillor Ekta Gohil, Councillor Scott Farley, Councillor Kamal Preet Kaur, Matt Davis, Julia Johnson, Dan Kennedy, Bernard Ofori-Atta, Gary Penticost, Stephanie Waterford, Richard Webb, Chief Inspector Ben Wright

Agenda

102. Apologies for Absence
There were no apologies for absence.
103. Declarations of interest in matters coming before this meeting
There were no declarations of interest.
104. To receive the minutes of the previous meeting PDF 330 KB
RESOLVED: That the minutes of the meeting dated 15 July 2025 be agreed as an accurate record.
📄 To receive the minutes of the previous meeting PDF 330 KB
Read the text of this document (7 pages)
Minutes RESIDENTS' SERVICES SELECT COMMITTEE 15 July 2025 Meeting held at Committee Members Present: Councillors Wayne Bridges (Chair), Peter Smallwood (Vice-Chair), Darran Davies, Ekta Gohil, Scott Farley (Opposition Lead), Elizabeth Garelick and Kamal Preet Kaur Others Present: Liz Penny (Democratic Services Officer), Daniel Ferrer (Licensing Team Manager), Steve Brown (Director of Environment), Ross Forsyth (Principal Licensing Officer) and Stephanie Waterford (Head of Public Protection and Enforcement) 92. APOLOGIES FOR ABSENCE (Agenda Item 1) There were no apologies for absence. 93. DECLARATIONS OF INTEREST IN MATTERS COMING BEFORE THIS MEETING (Agenda Item 2) None. 94. TO RECEIVE THE MINUTES OF THE PREVIOUS MEETING (Agenda Item 3) Councillor Janet Gardner was thanked for all her hard work and significant contribution to the work of the Residents’ Services Select Committee. Councillor Elizabeth Garelick was welcomed as her replacement. RESOLVED: That the minutes of the meeting dated 12 June 2025 be approved as an accurate record. 95. TO CONFIRM THAT THE ITEMS OF BUSINESS MARKED AS PART I WILL BE CONSIDERED IN PUBLIC AND THOSE MARKED PART II WILL BE CONSIDERED IN PRIVATE (Agenda Item 4) It was confirmed that all items of business were marked Part I and would be considered in public. 96. ANIMAL WELFARE AND ANIMAL LICENSING (Agenda Item 5) Ross Forsyth (Principal Licensing Officer), Daniel Ferrer (Licensing Team Manager) and Stephanie Waterford (Head of Public Protection and Enforcement) were in attendance to respond to Members’ questions and requests for clarification in respect of the Animal Welfare and Animal Licensing report included in the agenda pack. Members questioned what background actions were being taken to demonstrate preparedness as an authority. In response, officers confirmed that engagement had begun with the Resilience Forum in the London Borough of Hillingdon. The risk register was under review, including risks related to animal health and disease. Contingency plans were being examined, and officer time would be dedicated to ensure awareness of farms, smallholdings, and green spaces. Members heard that a register of poultry and animal keepers was maintained, and work was underway to access movement databases and initiate farm inspections. Councillors asked why the gap in preparedness had only recently been identified and noted that the Borough had fewer farms than other authorities. It was explained that attendance at Chief Trading Standards Officers’ meetings kept them informed about diseases such as blue tongue and avian influenza. Outbreaks in Europe were monitored, and vaccines were being developed. Due to departmental resourcing issues, full-time dedication to this area had not been possible. Councillors welcomed the recruitment of Kate Morris, an experienced welfare officer from the police. Ross Forsyth was praised for managing the animal welfare area single- handedly and it was hoped that there would be improved focus with the new team member in post. The Committee referred to specific horse welfare cases and asked what the first 48 hours looked like when a concern was raised. The Principal Licensing Officer stated that serious welfare issues were assessed within 24 hours. If animals were to be taken into possession, a vet’s sign-off was required under the Animal Welfare Act. If the animal was on Council land, an abandonment notice could be served and resolved within days. If on private land, vet approval was needed before action could be taken. Members raised concerns regarding a live court case involving animal mutilation and asked about the Council’s role in tracing how the animals had been obtained. Officers were not familiar with the specific case but confirmed close collaboration with the police and the RSPCA. Widespread issues with unlicensed breeders and ongoing investigations were acknowledged. Members heard that, with new staff, the team aimed to increase enforcement and prosecution efforts. Councillors asked about aquatic animal protection at Little Britain Lake and Cowley, noting recent attacks and the area's conservation status. It was explained that animal welfare was not a statutory function but was undertaken voluntarily. Wildlife crimes were typically handled by the Metropolitan Police’s wildlife unit, with whom the Council had engaged previously. In response to queries regarding fishing licences and the impact of discarded lines on wildlife, it was clarified that fishing licensing was not under the licensing team’s remit, but officers would investigate and liaise with relevant teams. It was confirmed that fishing licences had previously been managed by Green Spaces and a review of the area’s management was suggested. The Director of Environment noted that a new Allotment and Fisheries Officer had been appointed and offered to provide a briefing note on their responsibilities. Councillors sought further clarification regarding compliance inspections for one-year licences and whether they were announced or unannounced. It was explained that supplementary inspections for minor failings were announced due to legal limitations on entering residential properties. In response to their requests for clarification regarding officer capacity and training, Members heard that one officer was qualified and another, Kate Morris, was currently undergoing training. It was confirmed that, once completed, the team would have two appointed officers for licensing inspections. Members enquired what “closely monitoring” meant in respect of businesses operating without renewed licences. Officers described the process of reminder letters, follow-up contact, and routine inspection visits including door knocks. Councillors asked about responsibilities in respect of wild animals in green spaces. In response it was stated that the licensing team responded to welfare reports, but environmental disturbance fell under other departments, likely Green Spaces. The Committee sought clarification regarding microchipping compliance and trends. The process of issuing cautionary letters and follow-ups, with potential prosecution for non-compliance, was explained. Members heard that the Council had access to stray dog data and was monitoring trends. It was noted that the local authority was responsible for enforcing microchipping. In response to further requests for clarification from the Committee Members, it was confirmed that no Community Protection Notices (CPNs) had been issued for barking dogs. The business in question had applied for a licence which had been refused, and they were believed to be no longer operating. With regard to training delivery to other departments, Members were informed that officers were interested in delivering training – a successful case involving CPN enforcement and prosecution was shared with the Committee. Members sought reassurance regarding horse welfare during heatwaves and enquired whether vet approval was needed in all cases. Officers stated that immediate measures could be taken in extreme cases, but veterinary assessment was preferred. The Council had good relationships with vets and could arrange inspections within 24 hours. Regarding animal exhibitions at schools and public events, it was confirmed that exhibitions were covered under the same licensing regulations and were subject to financial thresholds and licensing requirements. In response to further questions from the Committee regarding external funding opportunities and previous success in grant applications, officers confirmed engagement with DEFRA and receipt of funding. Members were advised that grants were discussed in forums, and the team was open to exploring additional sources. Members wondered how funding opportunities were communicated and whether officers received notification of these. It was explained that funding notices were posted on the Knowledge Hub, which officers had to monitor. It was not a public website and required role-specific access. RESOLVED: That the Residents’ Services Select Committee: 1. Noted the content of the report. 97. ALLOTMENTS (Agenda Item 6) Steve Brown, Director of Environment, was in attendance to respond to Members’ questions regarding the Allotments report included in the agenda pack. Members asked when the Allotment and Fisheries Officer had been employed, as the report did not specify. They also enquired over what period the 245 allotments had been allocated. The Director of Environment responded that he had only been in his own post for approximately six weeks and would provide clarification in respect of these points after the meeting. In response to further questions from the Committee, it was explained that the report indicated a £20K loss and that improvements were underway to reduce this through better allocation and quicker turnover of vacant plots. A follow-up report was suggested. Councillors asked how often officers were expected to inspect allotment sites. In response, the Officer estimated quarterly visits, noting that inspection frequency would become clearer as the service matured. Members sought further clarification as to why there was a waiting list despite the apparent availability of vacant plots. In response, it was explained that some plots required significant rectification, which could deter applicants. The importance of aligning allotment provision with public health initiatives was highlighted. The Committee raised concerns about self-managed sites, including issues of anti- social behaviour and drug abuse. It was confirmed that the new Officer’s role included managing relationships with self-managed sites and providing support and guidance. Members highlighted high allotment vacancy rates and questioned management oversight and software systems. In response, it was acknowledged that there was a need for policy reviews and better utilisation, and it was suggested that a future report would address these issues. In response to suggestions from Councillors that residents without gardens could be allowed to use plots as green spaces, it was agreed this could be considered during policy reviews and it was noted that similar successful initiatives existed in other authorities. Councillors recommended reorganising the Terms and Conditions for clarity and suggested cross-departmental collaboration on composting and food waste. In reply, the Director of Environment agreed that Terms and Conditions needed to be more user-friendly, and it was confirmed that interdepartmental initiatives would be explored further. Members sought further clarification as to which allotment sites were targeted for overhaul and what criteria were used. It was explained that current criteria focused on utilisation and adherence to terms, with future enhancements planned. Regarding Councillors’ concerns about wasteful spending and unused cultivated plots, the Director of Environment assured the Committee that oversight had improved and that management challenges were being addressed. Members heard that work had begun to contact all tenants and provide them with updated tenancy agreements. In response to Members’ requests for clarification in respect of notices of non- cultivation and definitions of cultivation, it was admitted there was no standard definition at this time – officers committed to clarifying this in future policy work. Councillors suggested a portal for tenants to upload photos of their plots to reduce inspection costs. The Officer supported the idea and agreed it would be beneficial. Members also endorsed annual tenant updates similar to electoral roll submissions and the Director of Environment acknowledged the value of this suggestion. Members enquired whether the 1,300 plots mentioned in the report included self- managed sites. The Director of Environment clarified that self-managed sites were not included and agreed to provide an updated count. Further to questions regarding collaboration with schools and adult social care, Members heard that such partnerships were part of the broader agenda and would be developed. The Committee Members expressed concerns about poorly managed plots affecting neighbouring ones and requested clearer conservation definitions. In reply, the Director of Environment promised to investigate and report back. When asked about the Council’s role in mediation between tenants and committees, the officer reiterated the importance of providing guidance and professional support. Finally, in respect of the Council’s governance over committees managing Council-owned land, the Director of Environment committed to researching and reporting back on this issue. RESOLVED: That the Residents’ Services Select Committee: 1. Noted the information contained within the report and asked clarification questions as appropriate. 98. REVIEW TOPIC SELECTION (Agenda Item 7) Members were invited to propose ideas for the next review item, following the conclusion of the Select Committee’s homelessness review. It was clarified that only one review—either minor or major—could be conducted at a time. Two initial suggestions were presented: a minor review on funfairs and a major review concerning the parking enforcement contract. Members were encouraged to submit additional ideas. It was agreed that a decision would not be made during the meeting. Instead, all suggestions would be collected and discussed with officers, and the committee leads, to shortlist feasible options. Regarding funfairs, concerns were raised about recurring issues such as fly-posting and inadequate responses from previous information items. It was proposed that a formal review could yield practical recommendations. The parking enforcement suggestion focused on suspended parking zones, some of which had been inactive for over 20 years, thereby preventing wardens from issuing tickets. This situation had led to increased parking issues near schools. A review was proposed to assess these zones and potentially implement a scheme to clearly demarcate parking permissions, enabling enforcement. Members highlighted the upcoming Borough elections in 296 days and suggested that any review should be realistically scoped to conclude by March or April 2026, considering the limited time and potential changes in Committee membership. It was noted that some reviews in other Committees had taken up to two years, and the current review should be manageable within the available timeframe. Further suggestions included expanding the funfair review to encompass all corporate events on council land, addressing illegal street trading, and reviewing the limited issuance of Fixed Penalty Notices. It was also noted that information items could be used as an alternative to formal reviews, allowing scrutiny and suggestions without formal recommendations to Cabinet. Members proposed a minor review on flooding and watercourses, citing seasonal relevance. Concerns were raised about the potential discontinuation of reviews post- election, but it was clarified that completed reports would still be submitted to Cabinet. Councillors emphasised the tight timeframe, noting the absence of meetings in August and December. They expressed doubts about fitting comprehensive topics like parking enforcement into the schedule. He also raised concerns about persistent fly-posting and the lack of 24-hour parking enforcement. The Committee suggested a review of private sector housing, particularly its integration with local authority structures and its impact on residents. Councillors supported the funfair review and proposed an additional review of Public Spaces Protection Orders (PSPOs) across the Borough. Councillor Davis suggested reviews on Houses in Multiple Occupation (HMOs) and private business waste management, linking the latter to fly-tipping issues. Democratic Services summarised the suggestions, which included funfairs and corporate events, illegal street trading, flooding, parking enforcement, private sector housing, PSPOs, HMOs, and private waste. It was decided that these ideas would be evaluated for feasibility, and a shortlist would be presented at the next meeting. The possibility of progressing the review via email before the September meeting was discussed, subject to constitutional constraints and consultation with Democratic Services. This would save time and enable the scoping report to be tabled at the September meeting. RESOLVED: That the Select Committee: 1. Noted the guidance on undertaking policy reviews in Appendix 1; 2. Sought to make use of the scorecard attached in Appendix 1 (Annex A) to assess any policy review topic ideas; 3. Developed a shortlist of potential topic ideas over the coming months or year for officers to scope further and report back to the Committee on feasibility. 4. Delegated to the Democratic Services Officer, in conjunction with the Chairman (and in consultation with the Opposition Lead) any further agreement on review topic selection as required. 99. FORWARD PLAN (Agenda Item 8) RESOLVED: That the Forward Plan be noted. 100. WORK PROGRAMME (Agenda Item 9) RESOLVED: That the Work Programme be noted. 101. FINANCIAL SCRUTINY TRAINING - VERBAL UPDATE (Agenda Item 10) Democratic Services confirmed that the financial scrutiny training session would be held on Wednesday 10 September 2025 at 18:00. All Select Committee Members were invited to attend. The meeting, which commenced at 7.00 pm, closed at 8.35 pm. These are the minutes of the above meeting. For more information on any of the resolutions please contact Liz Penny, Democratic Services Officer on epenny@hillingdon.gov.uk. Circulation of these minutes is to Councillors, officers, the press and members of the public.

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105. To confirm that the items of business marked as Part I will be considered in public and those marked Part II will be considered in private
It was confirmed that all items of business were in Part I and would be considered in public.
106. Crime and Disorder Scrutiny: Safer Hillingdon Partnership Performance Update PDF 166 KB
Chief Inspector Ben Wright of the Metropolitan Police, Richard Webb, Director of Community Safety and Enforcement, and Janice Noble, Head of Safer Communities and Vulnerabilities were in attendance to provide an overview of the report and answer Members’ questions. It was noted that Jan Noble had recently joined the Council and led work on the Community Safety Partnership. A new Community Safety Strategy had been developed and had provisionally been agreed at the last Safer Hillingdon Partnership meeting. The next steps included Cabinet approval and public consultation. Members heard that several working groups had been formed to address place-based crime and safety issues, and a new Integrated Offender Panel was being developed under probation leadership. Chief Inspector Wright reported significant pressure on the police due to public demonstrations and budget cuts, resulting in staff reductions. Despite these challenges, it was reported that local progress had been made: the homicide rate was zero for the year, and reductions had been seen in youth violence, burglary, vehicle theft, and shoplifting. Robbery and related crimes remained a concern but were lower than in other London areas. Members enquired how the £450 million funding gap affected residents and whether neighbourhood officers were being lost due to budget reallocations. Chief Inspector Ben Wright explained that neighbourhood officers were generally ring-fenced and protected due to their importance. However, budget cuts had reduced staff numbers, creating a high-pressure environment. The organisation faced complex restructuring challenges and required more funding to meet demand. Councillors expressed concern that Hillingdon residents were being left behind as resources were diverted to central London. In response the Chief Inspector stated that decisions were based on risk prioritisation. Despite challenges, efficiencies had been achieved through organisational changes and resilient teams. The focus remained on balancing resources with demand. The Committee asked whether local demonstrations would be prioritised over central London events. In response, Members heard that risk analysis guided resource allocation. If credible intelligence indicated a need for increased presence in Hillingdon, it would be factored into broader resourcing decisions. With regard to Project Vigilant, Members enquired whether this was ongoing and what outcomes had been achieved. The Chief Inspector confirmed that the project was ongoing and a key priority. The organisation had strengthened public protection teams and conducted regular engagement events and operations. Arrests were typically made during these operations, and efforts were continuous. The Committee asked about plans to support residents without digital access or transport following the closure of Hayes Police Station front counter. In reply, it was explained that the closure was due to funding gaps. The decision was not finalised, and feedback was being considered. Attendance at the station averaged four crime reports per day, prompting further review. Members noted that other functions such as bail reporting and advice were also handled at the station. The Chief Inspector agreed and emphasised the importance of supporting vulnerable individuals. He confirmed that other technical functions were also performed at the station. With regard to crime statistics and reporting, Members requested ... view the full minutes text for item 106.
📄 Crime and Disorder Scrutiny: Safer Hillingdon Partnership Performance Update PDF 166 KB
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Residents’ Services Select Committee – 9 September 2025 Classification: Public RESIDENTS’ SERVICES SELECT COMMITTEE – SAFER HILLINGDON PARTNERSHIP REPORT Committee name Residents’ Services Select Committee Officer reporting Richard Webb, Director of Community Safety and Enforcement Papers with report Appendix 1 - MPS Report Ward All HEADLINES As part of its statutory responsibility to undertake crime and disorder scrutiny, this report provides the Residents’ Services Select Committee with a report from the Metropolitan Police Service and an update on the work of the Safer Hillingdon Partnership, as the statutory community safety partnership for the Borough. RECOMMENDATION That the Committee notes the contents of the report and asks questions in order to clarify matters of concern or interest in the Borough. SUPPORTING INFORMATION The Residents’ Services Select Committee acts as a Crime and Disorder Committee as defined in the Crime and Disorder (Overview and Scrutiny) Regulations 2009 and carries out the bi -annual scrutiny of decisions made, or other action taken, in connection with the discharge by the responsible authorities of their crime and disorder functions. Witnesses Supt. Priya Shome and Chief Inspector Ben Wright, MPS, will be attending the meeting to answer questions relating to crime in the Borough and the Policing response to that crime. Richard Webb, Director of Community Safety and Enforcement and Janice Noble, Head of Safer Communities and Vulnerabilities for Hillingdon Council will attend the meeting to answer questions relating to the Safer Hillingdon Partnership and the work of the Council to prevent and reduce crime. 1. Supporting information The Safer Hillingdon Partnership last met on 29th July 2025. At this meeting the partnership reviewed and approved a draft Community Safety Strategy for the Borough. As the statutory community safety partnership for Hillingdon, the partnership is required to have a community safety strategy which sets out the communit y safety priorities and the partnership arrangements for working together to reduce crime, disorder and anti-social behaviour in the area. To prepare this strategy and determine local priorities, a strategic assessment was undertaken and considered by the partnership. This assessment profiled crime and anti-social behaviour levels and trends in recent years. In addition, a public survey was undertaken to provide insight into community perceptions of crime and anti -social behaviour and to seek resident and business views on the Residents’ Services Select Committee – 9 September 2025 Classification: Public priorities for the partnership. Key data from the assessment and survey is included in the draft strategy. The draft strategy will now be considered by the Council’s Cabinet in October and then published for consultation before going to Full Council as required by the Council’s Constitution. The draft strategy will be brought to this Committee for review and comment during the consultation period. To ensure that we are focussing activity on the priorities set out in Community Safety Strategy , a partnership delivery plan is being developed . The delivery plan will serve as the operational framework for implementing the priorities outlined within the Community Safety Strategy. Each of the key themes within the plan will be assigned a Senior Responsible Officer (SRO ). The plan will define the specific actions, timescales and responsibilities required to deliver against the priorities, while providing a structured mechanism for monitoring progress. The delivery plan will also track and evaluate outcomes, ensuring a clear and demonstrable linkage between the strategic objectives set out in Community S afety Strategy and the measurable improvements achieved within our communities. The progress against the delivery plan will be monitored through the Safer Hillingdon Partnership on a quarterly basis providing transparency, accountability and the opportunity for corrective action where necessary. To support the work on the delivery plan, we will be introducing two main panels . The first is the Hillingdon Enforcement Safety Panel and the second is Integrated Offender Management Panel. The Hillingdon Enforcement Safety Panel (HESP) is a multi-agency meeting where stakeholders across the community safety partnership will meet to discuss and resolve complex, high-risk issues, which include a range of place-based risks relating to anti-social behaviour, environmental, waste, and community safety. The panel will be an operational meeting which will feed into the Safer Hillingdon Partnership. The purpose of the meeting is to:  Share information about specific hot spots or high-risk areas.  Increase public safety, whether by early intervention or enforcement.  Problem solve and agree a set of action s to address any environmental issues and put measures in place to increase safety and reduce the risk in specific places whilst ensuring a focus on supporting victims. The second panel is the Integrated Offender Management Pane l (IOM). Th is panel will lead on overseeing partnership activities and service delivery aimed at reducing reoffending by adults (18+), to include those in transition from youth to adult services and the Integrated Offender Management cohort. The IOM Panel aims to understand and address the vulnerability and/or multiple complex needs of people who have offended or are at risk of offending and repeat offending whilst also utilising evidence to understand the causes and drive rs of offending behaviour . It will seek to enhance our existing prevention and early intervention approaches and influence local approaches to reduce crime and make positive change. By introducing the new IOM panel, we will strengthen existing governance and enable more detailed conversations on a key priority area for crime reduction in Hillingdon. It will oversee effective delivery of outcomes with the probation service, Department of Work and Pensions, Mental Health Services and loca l authority partners. The panel will ensure resources are used efficiently by continually seeking to identify opportunities to align activity with other partnership arrangements across Hillingdon and will feed into the Safer Hillingdon Partnership on a quarterly basis for oversight. Residents’ Services Select Committee – 9 September 2025 Classification: Public In February 2025 a new joint Police and Council community safety review meeting was established, called the Precision Crime Fighting Group. This approach involves a monthly meeting of key senior officers from the Police and Council during which information on overall crime in the Borough and any new or emerging community safety risks is shared and decisions made on how we collectively respond to those risks. This meeting is intended to ensure there is a shared understanding o f the community safety related threat, risk and harm in Hillingdon and to enhance our collaborative response to the community safety issues most likely to impact on Hillingdon residents and communities. In addition, Council officers meet monthly with the Police Neighbourhood Inspectors to review serious violence incidents and trends. These groups are a key element of the arrangements in place to support the delivery of the new Community Safety Strategy priorities. Financial Implications None at this stage. Legal Implications None at this stage.

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📄 Resident Services Select Committee Report August 2025 , item 106. PDF 299 KB
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Policing and Crime - Resident Services Select Committee Chief Inspector Ben Wright 03/09/2025 Policing and Crime - Resident Services Select Committee 2 Chief Inspector Ben Wright 03/09/2025 Policing and Crime - Resident Services Select Committee 1. Introduction Purpose of the report: This report is presented to the Residents’ Services Select Committee to provide an overview of community safety in the London Borough of Hillingdon. It reviews local policing structures, performance on key crime and safety issues, recent Metro politan Police Service (MPS) reforms, and strategic challenges. The purpose is to inform Committee members and stakeholders of current progress and areas for improvement, and to support effective scrutiny of community safety efforts. Role of the MPS in com munity safety: The Metropolitan Police Service is the primary agency responsible for preventing and responding to crime and disorder in Hillingdon. The local police work in partnership with the Council and other agencies to address issues ranging from serious crime to anti -social behaviour. Through proactive patrol, crime investigation, and problem - solving initiatives, the MPS plays a central role in keeping communities safe and supporting victims of crime. It also contributes to multi -agency efforts such a s the Safer Hillingdon Partnership to tackle underlying causes of crime (e.g. substance misuse, youth violence). Ultimately, the MPS’s mandate is not only to enforce the law but to build public trust and confidence in safety across the borough. Context of scrutiny and accountability: The Select Committee’s oversight forms part of the statutory framework for holding the police and partners to account for local community safety. In light of recent high-profile failures and the findings of the 2023 Casey Review into the Met, there is heightened public and political focus on policing standards and accountability. Hillingdon’s residents expect transparency, ethical conduct, and results from their police. This report is therefore set against a backdrop of both lon gstanding expectations (to reduce crime and anti - social behaviour) and renewed scrutiny of how policing is delivered. The Committee’s role is to examine performance, challenge shortcomings, and support continuous improvement in the joint effort to keep Hillingdon safe. 2. Overview of Policing in Hillingdon BCU structure and key teams: Policing in Hillingdon is managed as part of the West Area Basic Command Unit (BCU) of the Metropolitan Police, which also covers the neighbouring boroughs of Ealing and Hounslow. The West Area BCU is segmented into several key operational strands:  Emergency Response Teams: Uniformed response officers handle 999 calls and immediate incidents across Hillingdon 24/7. They provide the first line of policing, rushing to emergencies , deterring crime through patrols, and conducting initial investigations. Response teams aim to quickly hand over longer -term inquiries to investigative units so they can return to visible patrol duties. Hillingdon’s response officers are based out of a local patrol hub in Uxbridge to cover the borough.  Neighbourhood Policing: These teams focus on local, ward-level policing and community engagement. Every ward in Hillingdon has a Dedicated Ward Officer (DWO) team – typically at least two police constables – plus a Police Community Support Officer Policing and Crime - Resident Services Select Committee 3 Chief Inspector Ben Wright 03/09/2025 (PCSO), who are “ring -fenced” to their communities and not abstracted to other duties. Neighbourhood officers work on crime prevention, problem -solving and public reassurance. This includes Safer Neighbourhood Tea ms tackling issues like anti -social behaviour, running school visits and youth engagement programs, liaising with faith and community groups, licensing enforcement, and addressing local priorities set by residents. A centrally -coordinated Partnership and P revention Hub supports these officers with specialist expertise (for example in youth engagement, ASB, or crime prevention) and coordinates daily information-sharing with council teams.  Local Investigations (CID): Detective teams in the BCU carry out investigations into more serious or complex crimes that require longer -term inquiry (such as burglaries, serious assaults, fraud, etc.). They also manage offender targeting (e.g. prolific burglars or gang members) and coordinate the BCU’s response to violent cr ime problems. These investigators work to gather evidence, arrest suspects, and build cases, often in coordination with specialist Met units for complex or high-harm crimes.  Safeguarding / Public Protection: Specialist officers in this strand focus on prot ecting vulnerable people and high -risk cases. They handle crimes like child abuse, domestic abuse, sexual offences, and hate crimes, as well as managing high-risk missing persons cases. The Public Protection teams work closely with Hillingdon Council (e.g. social services, housing) and other partners to safeguard victims and coordinate support services. Their goal is to provide a victim -cantered approach and prevent further harm, for instance through multi -agency risk assessment conferences for domestic abu se victims.  BCU Headquarters and Support: An HQ function manages critical support services and coordination across West Area. This includes a local control room (for command and control of incidents across Hillingdon, Ealing, and Hounslow), as well as units for training, professional standards, c ustody, criminal justice (processing cases to court), and administrative support. These enable frontline officers to function effectively and ensure the BCU runs smoothly. Together, these teams provide a comprehensive policing presence in Hillingdon. The B CU is led by a senior officer (Chief Superintendent / BCU Commander) who oversees local strategy and performance. Each strand is headed by a Superintendent or Chief Inspector, and resources are flexibly allocated based on demand and priorities across the three boroughs. Partnership approach with council and third -sector: Hillingdon’s approach to community safety is firmly rooted in partnership working. The Safer Hillingdon Partnership (SHP) is the borough’s statutory community safety partnership, bringing t ogether the Council, MPS, London Fire Brigade, health services, probation, and other agencies at an executive level. Through the SHP, joint strategies are developed to: reduce crime and anti -social behaviour, reduce re -offending, tackle substance misuse, a nd prevent serious violence. For example, the partnership has identified key priorities for 2024 including: (1) Preventing violence against women and girls, (2) Combatting drug-related harm, (3) Reducing anti-social behaviour, and (4) Tackling other violent crime such as knife crime. The police contribute to each of these priorities alongside council teams (like Community Safety, Licensing, and Youth Services) and community organisations. Practical collaboration happens through regular multi-agency meetings and initiatives. Hillingdon Police and Council attend monthly tasking and thematic meetings to coordinate actions on hotspots, vulnerable persons and offenders. Joint operations are common – for instance, police Policing and Crime - Resident Services Select Committee 4 Chief Inspector Ben Wright 03/09/2025 and council ASB officers conduct evenings o f action against nuisance beha viour, or joint licensing reviews of problem premises. The third sector and voluntary groups are also key partners: charities supporting domestic abuse victims, neighbourhood watch schemes, and youth diversion programs all work with the police to enhance safety outcomes. This partnership ethos recognises that policing alone cannot solve complex social problems, and that a joined - up approach is more effective in preventing crime. Resource allocation and staffing: Hillingdon’s policing resources are drawn from the wider West Area BCU pool of officers. The BCU has circa 1,800 officers spread across 5 departments and 3 boroughs (the exact number fluctuates), with a share of those dedicated to Hillingdon’s needs. Each ward in the bor ough currently benefits from dedicated neighbourhood officers (at least 2 DWOs and 1 PCSO per ward as a baseline), which boosts visible policing at the community level. Emergency response teams are positioned to ensure fast coverage across Hillingdon, the borough accounts for about 30% of West BCU’s calls for service. Despite these efforts, resource management remains a careful balancing act. The West BCU must distribute officers between three boroughs based on demand; at times Hillingdon resources are stre tched by major incidents or aid to central London events. Maintaining sufficient staffing in k ey teams (e.g. detectives in Local Investigations and Public Protection) and keeping experienced officers in neighbourhood roles are ongoing challenges. This is especially the case against a challenging financial backdrop. Recruitment is currently paused and there remains an unfilled budget gap of circa £450 million for the financial year 2025 that is driving the ‘touch choices programme’. The following sections of this report will consider how these resources are performing against Hillingdon’s community safety priorities. 3. Performance on Key Community Safety Issues This section reviews recent performance data and initiatives in Hillingdon on priority community safety issues. It also examines public confidence in policing and efforts to engage the community, as well as the visibility of neighbourhood policing. Crime trends and priorities: This report provides an overview of key crime trends in Hillingdon, along with the proactive measures being implemented to address these challenges by t he Metropolitan Police, in partnership with the council and community organisations. When considering the figures below it is important to note that those concerning Theft and Mo tor Vehicle crime are currently including crimes that occur in Heathrow Airport. This skews the picture somewhat by showing crimes occurring in the borough that have not – this issue is being addressed. The key trends are: Violence against Women and Girls (VAWG): Domestic Abuse VAWG incidents have increased by 10.7%, with 1, 967 cases compared to 1777 last year. Non-Domestic Abuse VAWG related violence has increased by 7.5%, from 921 to 990 cases. The BCU has prioritised resourcing to, and expanded, its public protection department to enable improved investigations into domestic abuse, child abuse, exploitation, missing persons and other safeguarding related investigations driving improved outcomes for victims. At a tactical level, Hillingdon police have run targeted initiatives – for example, Project Vigilant which deploys uniformed and plain -clothes officers in the night -time economy to identify and deter predatory offenders around bars and clubs. Neighbourhood officers have also promoted the Street Safe Policing and Crime - Resident Services Select Committee 5 Chief Inspector Ben Wright 03/09/2025 program (encouraging women to anonymously pinpoint locations where they feel unsafe) and organized women’s safety focus groups and self -defence classes. These engagement efforts, alongside enforcement against high -risk offenders, aim to improve safety and confidence for female residents. Violence with Injury: Year-to-date figures show a 5.2% increase in violence with injury, with 963 incidents compared to 915 last year. However, the most recent four-week period saw a 31% increase, from 55 to 79 cases. This recent spike suggests a need for continued focus on violence reduction. Police have increased proactivity, investigations and apprehension of offenders in relation to this spike. They are tasking units to hotspots accordingly. This includes the use of stop and search in high -risk areas, alongside targeted operations to remove weapons. Partnership work with hospitals helps identify at-risk individuals, and youth engagement programmes aim to prevent reoffending Personal Robbery: Personal robbery has seen an increase of 2.5% year -to-date, with 202 reported incidents compared to 197 in the same period last year. However, the most recent four-week period shows a slight 15% decrease, with 33 cases compared to 39 previously. While this suggests some short-term stabilisation, overall numbers remain a concern, particularly around public transport hubs and town centres. The police are deploying high -visibility patrols in key areas to deter offenders, while plain-clothes operations target known robbery hotspots and offenders. CCTV footage is being used more effectively in investigations. Additional resources have been brought onto the borough with specialist capabilities to help tackle this issue. Residential Burglary: Burglary rates have seen a decrease of 21% year-to-date with 279 reported cases, down from 357 last year. The most recent four -week period also shows an increase of 2 8.8%, with 67 incidents compared to 52 previously. Although still lower th an historic highs, continued prevention efforts are necessary to reduce repeat offences and improve home security. The police are using crime analysis and predictive mapping techniques to target high-risk areas and offenders. This is c oupled with enhanced patrols, reactive investigations and community engagement. Intelligence-led operations are focusing on disrupting organised burglary networks. Motor Vehicle Crime: Theft from vehicles has decreased by 21.8% year-to-date, with 764 cases compared to 962 last year. This doesn’t include the impact of counting Heathrow crimes. So the reduction at Hillingdon is actually higher. Theft of motor vehicles has increased by 11.5% from 417 to 465 offences FYTD. This is due to a recent spike in this crime type and c ounting Heathrow crime figures as part of Hillingdon figures. Police are enhancing patrols in known hotspot locations, including ANPR deployments, and deploying undercover teams to catch offenders. Businesses and local authorities are being Policing and Crime - Resident Services Select Committee 6 Chief Inspector Ben Wright 03/09/2025 encouraged to i mprove lighting and CCTV coverage, while the public is advised on securing valuables and using security markings. Police are working via the courts to utilise Criminal Behaviour Orders (CBOs) in order to deter prevent further offending. Shoplifting: Theft from shops has decreased by 6.2% from 1,327 to 1,245 offences. This increase correlates with a new MPS stance on Shoplifting focusing on responding to incidents where persons are detained or using violence, investigating offences via Op Retail, targeting repeat offenders and repeat venues. Police have used a range of tactics including ‘sting’ style operations, arresting high harm offenders, target hardening venues and utilising Criminal Behaviour Orders. This is reflected in a detection rate of circa 17%. Decrease due to the implementation of Operation Retail and NPT taking on top 10 venues associated with this crime type. Anti-Social Behaviour (ASB): ASB covers a range of lower-level incidents – from street drinking and noisy parties to vandalism and groups of youths causing nuisance – that can seriously affect residents’ quality of life. Hillingdon experiences a high volume of ASB calls; over 3000 incidents of anti-social behaviour have been recorded FYTD . This figure includes reports to both police and council and shows that ASB is one of the most frequently raised community concerns. Persistent problems remain in specific localities – for example, re peated complaints about ASB in town centres such as Hayes, or estates troubled by graffiti and minor drug dealing. The police are working closely with the Council’s ASB and licensing teams to deploy the right tools against ASB, whether that be dispersal orders (temporary bans on groups in a hotspot), Partial Closure Orders (closing high rise building in Hayes to non -residents), Community Protection Warnings to problematic individuals, or environmental improvements (e.g. better lighting and CCTV through coun cil programs, speedbumps in areas used for street racing ). Monthly partnership meetings identify the top ASB locations and agree joint actions. Ward Safer Neighbourhood Teams have been instrumental in these efforts, as their local knowledge and regular presence provide reassurance to residents and enable early intervention. Continued attention to ASB is critical for public confidence – it is often the benchmark by which communities judge their day-to-day safety. Drug-related crime: Drug misuse and dealing are underlying drivers of various crimes in Hillingdon, including violence and burglary (as drug markets fuel turf disputes and addiction fuels theft). The borough’s proximity to Heathrow and major transport links also means it can be affected by “county l ines” drug n etworks. FYTD, Hillingdon recorded approximately 600 drug offenses (possession or supply cases). Hillingdon is not a major hotspot for drug trafficking compared to inner-city boroughs. Even so, local police carry out frequent drug warrants and operations – for example, targeting cannabis farms in rental properties and street -level dealing in parks. Drug offences also have a relatively high “sanction detection” rate, meaning many result in an arrest or formal sanction, often because these crimes are caught proactively (e.g. finding drugs during a stop-and-search). The Safer Hillingdon Partnership’s priority on combatting drugs involves not just enforcement but also treatment and prevention: the police refer individuals to drug outreach programs, and the Council commissions services to help users exit addiction. The partnership recognises that reducing drug-related harm can, in turn, reduce associated crime and anti-social behaviour in the community. Policing and Crime - Resident Services Select Committee 7 Chief Inspector Ben Wright 03/09/2025 Safer Neighbourhood Board & Ward Panels: Hillingdon has an active Safer Neighbourhood Board (SNB) – a borough -level forum of community representatives that meets with police leadership to discuss performance, priorities and public concerns. The SNB oversees independent projects (funded by the Mayor’s Office for Policing and Crime) to improve police -community relations and holds public meetings where residents can question senior officers. At the ward level, each of the borough’s wards has a panel (or forum) of residents and councillors that meets quarterly with the local DWO officers. These Ward Panels set neighbourhood priorities (such as speeding, burglary, or ASB on a particular estate) which the local police commit to address. By involving residents in priority - setting and reporting back on actions taken, the MPS aims to demonstrate responsiveness and transparency. Youth engagement and scrutiny: Hillingdon has introduced a Youth Advisory Group – a platform for young people to share their experiences and feedback about policing tactics. The Hilli ngdon Youth Council is also represented on the Independent Advisory Group and Safer Neighbourhood Board. Furthermore, we run a bi-annual New Met for London event for youths. This two-way dialogue helps officers understand and adjust their approach to young er members of the community, hopefully improving fairness and respect. Additionally, young volunteers are directly involved in the delivery of policing in the form of Police Cadets. Engaging youths is crucial in Hillingdon, which has a large under-25 population, to prevent alienation and build trust with the next generation of residents. Community Monitoring Groups: To increase transparency around potentially controversial police powers, Hillingdon residents participate in Community Monitoring Groups (CMGs) that scrutinise police use of stop & search. There are 24 CMG meetings planned each year in the West Area (eight per borough) where local people review data on stop and search usage, outcomes, and demographic patterns. CMG members can even view Body Worn Video footage of actual stop -search encounters. This oversight helps assure the public that stop and search is conducted lawfully and without bias, and it allows community feedback to directly influence officer training or tactics. In addition, after any pre-planned use of extensive stop powers (such as a section 60 order authorizing broad searches in a violence hotspot), the police hold debrief sessions with community representatives and council officials to review whether the actions were appropriate. Th ese measures are intended to improve confidence by showing that the police welcome scrutiny and are willing to explain their actions. Public outreach and visibility: Hillingdon Police have sought to raise their profile in the community through positive interactions. Examples include regular “Street Surgeries” or drop -in stalls in town centres where residents can meet officers informally, and proactive communications via social media (sharing good-news stories, crime prevention advice, and updates on caught offenders). The police also work with the Council’s communications team and Neighbourhood Watch to publicise successful operations or joint initiatives, to reassure the public that progress is being made. Another important aspect of engagement is respondi ng to public feedback: through surveys (like the MPS Public Attitude Survey) the police gather data on confidence levels and which issues people most want addressed. Recent reforms (described in the next section) are explicitly aimed Policing and Crime - Resident Services Select Committee 8 Chief Inspector Ben Wright 03/09/2025 at improving the way police interact with the public – “listening to local communities” and treating people with respect are core tenets of the new approach. The continued emphasis on ethics and openness is expected to, over time, translate into higher public confidence in Hillingdon. Neighbourhood policing and visibility: A consistent message from community engagement has been the need for high-visibility policing – residents want to see officers patrolling their areas and feel a personal connection to their local police. Hill ingdon’s neighbourhood policing strategy reflects this: DWOs are kept free from emergency response duties so they can spend time on patrol in their wards, attend community events, and visit local schools and businesses. The Met is bolstering this approach with new investments. In fact, under the “New Met for London” reform plan, the MPS has committed to putting additional officers into local policing teams and increasing the number of PCSOs, with 500 extra PCSOs being recruited London-wide and about 240 officers re-assigned from central units to borough -based roles. These steps should enhance police visibility in the community. Furthermore, Hillingdon Borough now has a dedicated Superintendent, Chief Inspector and sector based Inspectors. Already in Hillingdon we have seen town centre teams and expanded ward teams focusing on high-footfall areas like Uxbridge town centre and Hayes, providing a uniformed presence to deter crime. Special tasking’s such as Operation Martello (an initiative started in Uxbridge to increase uniform patrols in crime hotspots and address long -term problems – which received over £30k funding for deployments) have further increased officer presence where needed. Visibility is not just about walking the beat; it’s also about responsiveness. Quick response times to calls and follow-up visits to victims can enhance the sense that police are there when you need them. In this regard, Hillingdon’s response teams have worked to meet target times (handling the majority of urgent calls within 15 minutes) and neighbourhood officers routinely make contact with victims of crimes like burglary to provide reassurance. The MPS acknowledges that genuine community policing – with officers embedded in and visible in the community – is at the heart of its mission to deliver “less crime, more trust and high standards”. Continued support for neighbourhood policing in Hillingdon is therefore a critical performance objective, as it both prevents crime and builds public confidence. 4. A New Met for London – Reform & Local Impact In the wake of recent crises of confidence, the Metropolitan Police has launched an ambitious reform agenda known as “A New Met for London.” This two -year transformation plan (backed by £366 million in vestment) is the vision of Commissioner Sir Mark Rowley to achieve “More trust, less crime and higher standards” across London. The plan was in large part a response to the findings of the Baroness Casey Review, which called for fundamental change in the M et. The key themes of the reform can be summarised as fixing foundations, rebuilding trust, and boosting visibility: Fixing the Foundations: This refers to improving the internal systems, resources and professionalism of the police – essentially getting th e basics right so officers are set up to succeed. It includes overhauling areas like recruitment, training, leadership, technology, and misconduct processes. For example, the Met has created a new Anti -Corruption & Abuse Command dedicated to “ruthlessly ro oting out” officers and staff who are corrupt or predatory. They have also recognized the need for speed and assertiveness in discipline – accelerating the removal of those unfit for policing. Vetting and training regimes for new officers are being strengthened, with a review of how to better instil standards and practical skills early on. In short, Policing and Crime - Resident Services Select Committee 9 Chief Inspector Ben Wright 03/09/2025 the Met is doubling down on standards and integrity after acknowledging that “Chief Constables’ powers to deal with misconduct are too weak” under current rules. For Hillingdon, fixing foundations means that local officers should increasingly be better trained, better equipped, and held to the highest standards of conduct. Residents can expect, for instance, that new recruits joining Hillingdon’s teams will have been more rigorously vetted and more thoroughly prepared for the realities of frontline policing. Over time, as poor performers are weeded out, the calibre and morale of the local force should improve, enabling higher quality service to the public. Rebuilding Trust (Culture Change): The Commissioner’s plan emphasizes that policing must re- earn the trust of the communities it serves, especially after the damage of recent scandals. This involves a cultural shift within the Met – promoting values of respect, transparency, and community service. Practical measures under this theme include engaging with communities to co-produce local policing plans and being more responsive to public concerns. Sir Mark Rowley has highlighted that “trust is dented, it hasn’t gone away” and that the way to rebuild it is through positive work with communities fighting crime. In Hillingdon, this has meant officers redoubling efforts to listen to residents (through the forums and panels described earlier) and acting on feedback. It also means being honest about mistakes – for example, local police leaders have publicly acknowledged the Casey Report’s findings and reassured the Council and community that they are determined to change. London’s reforms also directly address VAWG: treati ng male predators as seriously as terrorists, with new approaches like using the Cambridge Crime Harm Index analytics to identify the top 100 high -risk offenders against women and girls. The impact locally is that Hillingdon’s most dangerous domestic abuse rs or sex offenders are now receiving heightened attention from specialist units, which should increase prevention and enforcement in those cases. Increasing Visibility (Community Crime -Fighting): The plan recognises that community crime- fighting is how we cut crime, rebuild trust and restore our bond with communities. In practice, this means more officers out on the streets and a shift of focus towards local priorities. The Met has started moving resources from the back-office and certain central units into frontline policing – for example, as noted, 240 officers have been reassigned to local BCUs and an influx of 500 new PCSOs is underway to bolster neighbourhood teams. Each ward in London is to have at least 2 DWOs and 1 PCSO dedicated, which strengthens Hillingdon’s exist ing model . Additionally, the Met is investing in new equipment and technology to support visible policing. Officers are being issued modern mobile dev ices and apps that allow them to do more work while out in their community (so they don’t disappear back to the station to file reports). A new, unified crime-recording system called CONNECT was rolled out, which, despite some initial data teething problems (such as Heathrow Airport crimes being inadvertently counted in Hillingdon’s figures), will ultimately streamline how information is shared and allow officers to access crime data on the go. There is also ongoing investment in body -worn cameras (which al l frontline officers in Hillingdon now wear) and other technology like better deployment of CCTV and analytics to pinpoint crime hotspots. For the public in Hillingdon, increased visibility should manifest as more frequent sight of police on patrol, more problem solving, proactive policing, targeting of offenders and quicker follow-ups when crimes are reported. 5. Strategic Challenges & Future Priorities Looking ahead, several strategic challenges will shape Hillingdon’s community safety landscape. At the same time, there are clear areas of focus that the police and partners will need to prioritize to meet these challenges. This section outlines the key hurdles and the planned priorities to address them: Policing and Crime - Resident Services Select Committee 10 Chief Inspector Ben Wright 03/09/2025 Ongoing Challenges: Increasing demand and complexity: Crime is evolving and becoming more complex. Investigations now often involve digital devices, online platforms, and cross -border elements, which require significant expertise and time. For example, a single fraud or stalking case might entail analysing thousands of messages or pieces of cyber evidence. Even gang crime and drug dealing are frequently coordinated via encrypted apps, complicating enforcement. The police must continuously adapt skills and tactics to keep up. Another aspect of complexity is the blurring line between crime and social issues – mental health crises or disputes that escalate can fall to police by default. The rising demand across public services has meant police are regularly called to incidents that might better be handled by menta l health professionals or social workers, stretching police capacity. This is exacerbated by the societal challenges of prison capacity, court backlogs and immigration. Tackling these challenges requires multi -disciplinary approaches and better coordinatio n with other sectors (health, education, technology companies, etc.). It’s an ongoing challenge to ensure officers have the training, specialist support, and inter -agency protocols to deal with these complexities effectively. Effective prioritisation is essential and future resourcing constraints driven by ‘tough choices’ and a halt on recruitment will create further supply vs demand challenges. Demand vs. resources: Hillingdon, like all areas, faces the fundamental challenge of balancing growing demand for services with finite policing resources. Emergency and non-emergency calls continue to increase , as the population grows and new issues emerge. However, the police budget and officer numbers have limits with a circa £450 million funding gap. The Met’s budget constraints have been well documented – London has “close to 50% less funding per head of population” compared to some other major cities’ forces. While recent recruitment drives have boosted officer numbers, austerity in the past decade saw real-term pay cuts of ~17% for officers (2010–2022) and a reduction in experienced personnel. This can affect morale and retention, and thus service quality. In practical terms, West Area BCU must prioritize where to deploy officers at any given time. If a spate of burglaries hits one part of the borough, resources might be diverted there at the expense of routine patrols elsewhere. The challenge is how to do “more with less” – leveraging technology and smarter working to overcome the resource gap. The MPS is lobbying for sustained funding and a fair allocation of new officers to boroughs like Hillingdon, but economic pressures remain. The Committee should be aware that without adequate resources, maintaining low crime rates and rapid response times will be difficult , so advocating for Hillingdon’s needs in wider policing allocations is important. Public trust and confidence: Although reform efforts are underway, the trust deficit will not be repaired overnight. Historic incidents of racism, misogyny, and corruption w ithin the Met (spotlighted by cases like the murder of Sarah Everard by a serving officer, and the Casey Review findings) have left some community members in Hillingdon sceptical or fearful of the police. Restoring trust is a long-term challenge; it requires consistent, positive interactions at the local level and demonstrable improvements in police conduct. Every instance of perceived unfairness or poor service in Hillingdon (e.g. a complaint of rude treatment, or a feeling that a crime report wasn’t taken seriously) can set back confidence. Conversely, visible efforts to hold officers accountable and to apologise and learn from mistakes can help rebuild faith. The Met’s leadership and the local BCU have acknowledged the scale of this challenge. The community’s patience may be limited, so it is critical that promised changes (like those in the New Met plan) yield visible results. The challenge for Hillingdon’s police will be maintaining the momentum of cultural change, continuing to engage with critics and c ommunities that feel disenfranchised, and proving through actions that they are a service the public can trust. This extends to Policing and Crime - Resident Services Select Committee 11 Chief Inspector Ben Wright 03/09/2025 improving outcomes (solving crimes, supporting victims): trust will grow if people see that the police are effective and just. Low sanction detection rates for serious crimes, for instance, remain a concern that can erode confidence if not improved. 6. Conclusion In summary, Hillingdon benefits from a committed policing team and multi -agency partnership that have kept overall crime rates comparatively low. Progress has been made on critical issues such as violence against women and girls, violence with injury, and homicide and key reform initiatives are underway to improve standards and public trust. However, challenges persist. Public confidence, while showing signs of recovery through local engagement efforts, remains fragile and must be continually reinforced by positive action. Certain crimes like robbery and anti-social behaviour continue to impact residents’ daily sense of safety and require sustained focus and innovation to address. The balance between growing demand and available resources will test the police’s ability to maintain performance. Header 1

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107. Budget and Spending Report PDF 308 KB
Dan Kennedy - Corporate Director of Residents’ Services, Matt Davis – Director, Strategic & Operational Finance, Ceri Lamoureux – Head of Finance, Bernard Ofori-Atta – Head of Finance, Julia Johnson – Director of Planning & Sustainable Growth and Gary Penticost – Director of Operational Assets were in attendance to present the report and answer Members’ questions. Members sought clarification regarding the £1 million shortfall in garden waste charging and enquired whether it was due to low uptake, operational delays, or pricing strategy. In reply, officers explained that the scheme had only been running for two months following a July consultation. The shortfall was due to the delayed start. Uptake was expected to increase in autumn. It was noted that the scheme offered better value than other boroughs, with lower subscription costs and weekly collections for most of the year. Councillors requested a breakdown of the £1.4 million savings carried forward into 2025/26. Officers directed attention to Table 7, which included a “brought forward” column detailing items such as the £260K for developing the commercial trade waste service. They apologised for the lack of clarity in the report text. Members sought further clarification as to how Heathrow contributed to the £6.1 million pressure from temporary accommodation and homelessness. It was explained that national housing pressures were compounded locally by Heathrow-related demand. The Home Office placed asylum seekers in hotels near Heathrow, leading to disproportionate homeless presentations. Additional unfunded responsibilities included housing UK nationals returning to the country, who were ineligible for welfare benefits during their residency qualification period. The Committee asked whether asylum seekers were treated differently under the homelessness policy. In reply, officers confirmed that all policies were applied consistently. However, the Council had to intervene where vulnerabilities existed, regardless of status. Councillors raised concerns about the clarity of the budget presentation and the use of outdated data (Month 2). Officers explained the structure of Table 2, including definitions of approved budget, underlying forecast, earmarked reserves, provisions, and transformation capitalisation. They clarified that Month 2 data was the latest validated set approved by Cabinet, with Period 4 data pending sign-off. Members enquired what proportion of the £1.4 million savings were structural versus one-off, and how confident the Council was in achieving them. In response, officers committed to providing a breakdown in the future. They gave an example of the commercial trade waste service, which had struggled to meet targets due to competitor pricing. It was confirmed that a new approach was being developed to improve uptake. Members sought further clarity regarding contingency plans for red-rated items. Officers explained that budget leads were accountable and did not have permission to overspend. Mitigations included cost controls, recruitment reviews, and alternative delivery methods. Colleagues provided examples of income uplifts, fast-track planning services, and asset utilisation (e.g., NHS tenancy in the Civic Centre). The Committee sought confirmation of the number of people housed in temporary accommodation and the cost per day. It was reported that approximately 1,500 households were currently in temporary accommodation, with around 750–800 ... view the full minutes text for item 107.
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Residents’ Services Select Committee - 9 September 2025 Classification: Public BUDGET & SPENDING REPORT – SELECT COMMITTEE MONITORING Committee name Residents’ Services Select Committee Corporate Director(s) responsible Dan Kennedy, Karrie Whelan Papers with report None Ward All RECOMMENDATIONS That the Select Committee: 1. Notes the 2024/25 outturn position 2. Notes the 2025/26 Month 2 budget monitoring position HEADLINES This monitoring report provides an update on the 2024/25 Outturn position and 2025/26 Month 2 budget position relevant to the Select Committee. Corporate Directors, supported by their Finance Business Partners, will attend the meeting to provide further details and clarifications. 2024/25 OUTTURN POSITION The 2024/25 Outturn position reports an adverse variance against budget of £5.7m for the services within the remit of this Committee. Table 1 below provides an overview of the Residents’ Committee’s outturn position by portfolio . It includes adjustments made to the 2024/25 outturn for Earmarked Reserves, Provisions and Transformation Capitalisation. Table 1 Table 2 below provides a detailed breakdown of the Residents’ Services Select Committee’s outturn by service area. It includes adjustments made to the 2024/25 outturn for corporate adjustments: Approved Budget Underlying Forecast Earmarked Reserves Provisions Transformation Capitalisation Forecast Outturn Variance Month 10 Movement £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000 Expenditure 64,233 69,526 (50) 79 (721) 68,834 4,601 1,373 3,228 Income (32,653) (37,724) 28 (37,696) (5,043) (669) (4,374) 31,580 31,803 (22) 79 (721) 31,138 (442) 704 (1,147) Expenditure 24,306 40,167 (514) 50 (261) 39,443 15,137 12,307 2,830 Income (15,770) (25,171) 448 (24,723) (8,953) (8,062) (891) 8,536 14,995 (66) 50 (261) 14,720 6,185 4,245 1,939 40,116 46,798 (88) 128 (982) 45,858 5,742 4,950 792 Service Total Service Operating Budgets Portfolio Community & Environment Planning, Housing & Growth Residents' Services Residents’ Services Select Committee - 9 September 2025 Classification: Public Table 2 £6.1m of pressure within this position is being driven by the support for temporary accommodation and general homelessness support. This increase is linked to the pressures the Council is facing from having Heathrow in its boundaries on top of the national pressure impacting many councils. The gross variances are driven by the additional cost of providing support offset by the additional in come from Housing Benefits and grant funding. This pressure is offset by favourable variances , with a £0.4m underspend within Community Services due to underspends against the GLL leisure contract and heritage and cultural sites. Use of Earmarked Reserves in Housing relates to the drawdown of Homeless Prevention Reserves to resource homelessness activity and the contribution to Food Safety Reserves. Contributions to Earmarked Reserves within Planning provide for the delivery of the Local Plan. The provision within Environment and Leisure was created to support potential tax liabilities on income received from West London Waste Authority. The provision within Housing is for potential legal costs to be incurred in Housing Options. Transformation resources have been applied to support delivery of the MTFS, improving services in Waste, Libraries, Parking Management, Museums, Homeless Prevention, Landlord services and Lettings and Resettlement. The savings requirement for 2024/25 for services within the remit of this Committee was £7,647k as set out in the Council’s budget strategy. Table 3 provides a detailed breakdown of the 2024/25 savings position by portfolio: Approved Budget Underlying Forecast Earmarked Reserves Provisions Transformation Capitalisation Forecast Outturn Variance Month 10 Movement £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000 Expenditure 40,391 42,971 79 (280) 42,769 2,378 1,605 774 Income (11,771) (14,069) 28 (14,041) (2,271) (1,299) (972) 28,620 28,901 28 79 (280) 28,728 108 306 (198) Expenditure 2,005 1,863 (50) 1,813 (192) (217) 25 Income (352) (250) (250) 102 106 (4) 1,654 1,614 (50) 0 0 1,564 (90) (111) 21 Expenditure 361 518 (239) 279 (81) 126 (208) Income 0 0 0 0 0 361 518 0 0 (239) 279 (81) 126 (208) Expenditure 15,038 14,410 (50) 14,360 (677) (258) (420) Income (18,162) (17,353) (17,353) 809 450 359 (3,125) (2,943) 0 0 (50) (2,993) 132 193 (61) Expenditure 6,295 9,638 (153) 9,485 3,190 138 3,052 Income (2,369) (6,073) (6,073) (3,705) 74 (3,779) 3,927 3,565 0 0 (153) 3,412 (515) 211 (726) Expenditure 143 127 127 (17) (21) 4 Income 0 22 22 22 22 143 148 0 0 0 148 5 (21) 26 Expenditure 17,361 33,117 (453) 50 (239) 32,476 15,115 12,550 2,565 Income (10,327) (19,344) (19,344) (9,016) (8,209) (808) 7,034 13,774 (453) 50 (239) 13,132 6,098 4,341 1,758 Expenditure (290) (0) (22) (22) 268 (126) 394 Income 0 0 0 0 (290) (0) 0 0 (22) (22) 268 (126) 394 Expenditure 7,235 7,050 (61) 6,988 (246) (116) (130) Income (5,443) (5,828) 448 (5,380) 63 147 (84) 1,792 1,222 387 0 0 1,609 (183) 31 (214) 40,116 46,798 (88) 128 (982) 45,858 5,742 4,950 792 Portfolio Community & Environment Planning, Housing and Growth Director Planning Regeneration & Environment Total Service Operating Budgets Housing Community Safety & Enforcement Community Services Health & Safety and Emergency Response Director Homes & Communities Resident's Services Director of Environment & Leisure Head of Transport & Town Centres Projects Corporate Director Place Residents’ Services Select Committee - 9 September 2025 Classification: Public Table 3 At outturn, £3.7m (49%) of the savings and interventions are being recorded as banked, with a further £0.7m (9%) on track for delivery and a further £0.2m (2%) being at initial stages of delivery. In addition, £0.5m ( 6%) are being reported as having potential challenges in delivery, with alternativ e delivery methods being delivered in-year where appropriate, with the savings ultimately expected to be delivered in full. With the savings that have not either been banked or written out and funded carrying forward to 2025/26, the outturn position theref ore confirms £1.4m of savings will be carried forward into 2025/26 and added to the £10.2m of new savings for the year, taking total savings to be delivered in 2025/26 to £11.6m. Table 4 - 24/25 Outturn Position - HRA Total Total B G A1 A2 R W/O Funded 2024/25 £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000 Community & Environment Platinum Jubilee Leisure Centre Management Fee 0 0 Community & Environment Environmental Enforcement - Fines (110) (83) (27) (110) Community & Environment CCTV Operating model (160) (160) (160) Community & Environment Community run Library (135) (135) (135) Community & Environment Fees & Charges (613) (613) (613) Community & Environment Develop Commercial Trade Waste Service (260) (60) (200) (260) Community & Environment Cardboard Waste Collection (18) (18) (18) Community & Environment Change outdoor caddy style waste bins (7) (7) (7) Community & Environment Review of Golf Delivery Model (267) (267) (267) Community & Environment Winter Maintenance Contract Review (45) (45) (45) Community & Environment Roll out EV charging strategy (36) (36) (36) Community & Environment Review Highway maintenance methods (30) (30) (30) Community & Environment Fortnightly Garden Waste Collections in Winter Months (105) (105) (105) Community & Environment Christmas Lights (126) (126) (126) Community & Environment Household recycling centre (143) (100) (43) (143) Community & Environment Promotion of Food Waste (100) (100) (100) Community & Environment Waste Demographic Review (100) (100) (100) Community & Environment Waste Services pay arrangements (80) (80) (80) Community & Environment Waste Driver Apprenticeship Scheme (36) (36) (36) Community & Environment NYGL apprentice programme (20) (20) (20) Community & Environment Increased recycling from privately owned flats (7) (7) (7) Community & Environment S.C.R.A.P Fly-tipping Campaign (7) (7) (7) Community & Environment Waste Vehicle Advertising (6) (6) (6) Community & Environment On street recycling infrastructure for flats above shops 0 0 0 Community & Environment Corporate Director Place Review of Discretionary Spend (Originally £270k Beck Theatre & £110k Golf savings) (370) (370) (370) Community & Environment Corporate Director Place Fees & Charges Brought Forward (239) (239) (239) Community & Environment Corporate Director Place Fees & Charges (436) (436) (436) Community & Environment Review of the Future of the Golf Offer (100) (100) (100) Community & Environment Review of Green Spaces (280) (280) (280) Community & Environment Out of hours (200) (200) (200) Community & Environment BID Review of Green Spaces (247) (247) (247) Community & Environment Greenspaces Infrastructure and Equipment (200) (200) (200) Community & Environment Highways & Transport staffing (80) (80) (80) Community & Environment Review of Ruislip Lido Operating Model (60) (60) (60) Community & Environment Reduction in Hanging Baskets (41) (41) (41) Community & Environment Park Locking (35) (35) (35) Community & Environment Compost Bins / Food Bins / Bottle Banks (22) (22) (22) Community & Environment Annual Bedding Plants (20) (20) (20) Community & Environment Increased income from filming (50) (50) (50) Community & Environment Corporate Director Place Fees & Charges (1,021) (1,021) (1,021) (5,812) (2,591) (218) (187) (267) (200) (2,349) (5,812) Planning, Housing & Growth Review of Planning (125) (125) (125) Planning, Housing & Growth Use of s106 Funding for Revenue (1,500) (1,000) (500) (1,500) Planning, Housing & Growth HMO Enforcement 0 0 Planning, Housing & Growth Planning - Section 106 (210) (210) (210) (1,835) (1,125) (500) 0 0 0 (210) (1,835) (7,647) (3,716) (718) (187) (267) (200) (2,559) (7,647) Portfolio Saving Description RAG Rating 2024/25 & B/fwd savings Residents’ Services Select Committee - 9 September 2025 Classification: Public The 24/25 outturn for the HRA shows a final reserves level of £29.0m based on an expenditure budget of £81.0m. There was a £0.6m shortfall in Rental Income and £0.6m in operating budgets which were absorbed by Capital Financing adjustments . The reserves level is over and above the recommended requirement for the HRA of £15.0m. 2025/26 MONTH 2 BUDGET MONITORING POSITION As at Month 2 Service Operating Budgets that fall within Resident’s Services are forecasting a net overspend of £6.8m against normal operating activities. Table 5 below provides an overview of the Residents’ Services Select Committee’s Month 2 budget monitoring position by portfolio. It includes adjustments made to the forecast for Earmarked Reserves, Provisions and Transformation Capitalisation: Table 5 Table 6 below provides a detailed breakdown of the Residents’ Committee’s outturn by service area. It includes adjustments made to the 2025/26 monitoring forecast for corporate adjustments: Table 6 Approved Budget Underlying Forecast Earmarked Reserves Provisions Transformation Capitalisation Forecast Outturn Variance £'000 £'000 £'000 £'000 £'000 £'000 £'000 Expenditure 71,053 71,985 (100) 0 (293) 71,590 537 Income (37,535) (35,180) 11 0 0 (35,168) 2,367 33,517 36,805 (89) 0 (293) 36,422 2,905 Expenditure 24,772 29,724 (165) 0 (65) 29,494 4,722 Income (15,092) (15,938) 0 0 0 (15,938) (846) 9,680 13,786 (165) 0 (65) 13,556 3,876 43,197 50,591 (254) 0 (358) 49,978 6,781Total Service Operating Budgets Portfolio Service Community & Environment Residents' Services Planning, Housing & Growth Approved Budget Underlying Forecast Earmarked Reserves Provisions Transformation Capitalisation Forecast Outturn Variance £'000 £'000 £'000 £'000 £'000 £'000 £'000 Expenditure 46,971 46,841 0 0 (53) 46,787 (184) Income (14,562) (12,715) 11 0 0 (12,704) 1,858 32,409 34,126 11 0 (53) 34,083 1,674 Expenditure 2,252 2,191 (100) 0 2,091 (161) Income (582) (512) 0 0 (512) 70 1,670 1,679 (100) 0 0 1,579 (91) Expenditure 291 706 0 0 (266) 440 149 Income 0 0 0 0 0 0 291 706 0 0 (266) 440 149 Expenditure 15,032 15,692 0 0 15,692 660 Income (19,929) (19,515) 0 0 (19,515) 414 (4,898) (3,823) 0 0 0 (3,823) 1,075 Expenditure 6,362 6,386 0 0 26 6,412 50 Income (2,462) (2,438) 0 0 (2,438) 24 3,900 3,948 0 0 26 3,974 74 Expenditure 145 169 0 0 169 24 Income 0 0 0 0 0 0 145 169 0 0 0 169 24 Expenditure 18,800 23,254 (165) 0 (65) 23,024 4,224 Income (10,344) (10,822) 0 0 (10,822) (478) 8,456 12,432 (165) 0 (65) 12,202 3,746 Expenditure (93) 1 0 0 1 94 Income 0 0 0 0 0 0 (93) 1 0 0 0 1 94 Expenditure 6,065 6,469 0 0 6,469 404 Income (4,748) (5,116) 0 0 (5,116) (368) 1,317 1,353 0 0 0 1,353 36 43,197 50,591 (254) 0 (358) 49,978 6,781 Portfolio Resident's Services Community & Environment Director of Environment & Leisure Head of Transport & Town Centres Projects Corporate Director Place Community Safety & Enforcement Community Services Health & Safety and Emergency Response Planning, Housing and Growth Housing Director Homes & Communities Director Planning Regeneration & Environment Total Service Operating Budgets Residents’ Services Select Committee - 9 September 2025 Classification: Public Community & Environment are forecasting a pressure of £2.9m by the end of the year, with £2.3m of this being income driven, the largest driver for which is the forecast shortfall against the Garden Waste Charging saving of £1.0m, with further pressures across other income streams including the delivery of the Trade Waste saving being rolled forward into 2025/26. Additional expenditure pressure is also being driven by Community Safety & Enforcement activity, where additional costs are being incurred for staffing because of difficulties in recruiting permanent qualified staff in Private Sector Housing, less than expected income from pay and display machines and additional services needed in Community Safety. Housing & Growth are reporting a net overspend of £3.9m which includes a gross pressure against expenditure of £4. 7m offset by additional income of £0.8m. The gross pressure is largely driven by a temporary accommodation and homelessness support pressure, with this being a national pressure, but with Hillingdon particularly impacted by having Heathrow within its boundaries, having a material impact on local supply and demand economics. The additional income is linked to the same driver where the additional demand for temporary accommodation attracts Housing Benefit Subsidy payments and grant funding where applicable. The use of Earmarked reserves within Transport and Town Centres is for Ward budgets. Use of Earmarked Reserves in Housing has been due to drawdown of resources from the Homeless Prevention Reserves for specific roles in Homelessness. With Transformation activity underway to deliver against the Council’s saving programme, the position within Residents’ services is predicated on using £358k of capital receipts to fund implementation costs in line with the Government’s guidance. The savings requirement for 2025/26 is £10.2m. This position has been supplemented by a further £1.6m of prior year savings carried forward into 2025/26 as set out in the outturn section of this report, resulting in an overall programme of £11.8m savings being deliverable in year. This is shown in table 7 below: Residents’ Services Select Committee - 9 September 2025 Classification: Public Table 7 As of Month 2, £7.3m (62%) of the savings and interventions are being recorded as banked or on track for delivery, with a further £ 1.5m (13%) being at initial stages of delivery. In addition, £ 3.0m (25%) are being reported as having potential challenges in delivery, with alternative delivery methods being considered in-year where appropriate. Where savings are at risk of not being delivered in full during 2025/26, the associated pressures have been factored into the monitoring position with compensating actions being implemented where possible to offset these pressures. RAG Rating 2025/26 & B/fwd savings Portfolio B/fwd 2025/26 Total B G A1 A2 R £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000 Community & E nvironmentMortuary - Provision of E xternal T raining (10) (10) (10) (10) Community & E nvironmentDevelop Commercial T rade Waste S ervice (260) (260) 0 (260) (260) Community & E nvironmentR eview of G olf Delivery Model (267) (267) (267) (267) Community & E nvironmentHousehold recycling centre (100) (100) (100) (100) Community & E nvironmentCharging for G arden Waste (2,500) (2,500) (1,200) (150) (150) (1,000) (2,500) Community & E nvironmentChristmas Lighting G rowth (230) (230) (140) (90) (230) Community & E nvironmentFees & Charges Inflationary Uplifts (58) (58) (58) (58) Community & E nvironmentG reen Flag Award S cheme (43) (43) (43) (43) Community & E nvironmentHillingdon in Bloom and the Autumn S how. (17) (17) (17) (17) Community & E nvironmentIncrease MVF by 1% (163) (163) (163) (163) Community & E nvironmentR emove S easonal Hanging Basket Displays (92) (92) (92) (92) Community & E nvironmentR eview of Burial Charges (200) (200) (200) (200) Community & E nvironmentR eview of Crematoria & Cemetery Charges (300) (300) (300) (300) Community & E nvironmentE nvironmental E nforcement - Fines (110) (110) (110) (110) Community & E nvironmentCommunity & Voluntary G rants (175) (175) (175) (175) Community & E nvironmentCommunity run Library (135) (135) (135) (135) Community & E nvironmentBeck T heatre Parking (50) (50) (50) (50) Community & E nvironmentFees & Charges Inflationary Uplifts (488) (488) (488) (488) Community & E nvironmentHillingdon Women's Centre G rant (30) (30) (30) (30) Community & E nvironmentIncrease in Car Park R evenue (50) (50) (50) (50) Community & E nvironmentIncrease MVF by 1% (167) (167) (167) (167) Community & E nvironmentLibrary S tock Budget (30) (30) (30) (30) Community & E nvironmentMeeting R oom Hire R evenue in Libraries (40) (40) (20) (20) (40) Community & E nvironmentOut of Hours Noise Nuisance S ervice (220) (220) (100) (120) (220) Community & E nvironmentParking fine level change – prior MT FF growth (600) (600) (154) (446) (600) Community & E nvironmentPay and Display Machine Cash Collection (66) (66) (66) (66) Community & E nvironmentPBH -Domestic Abuse S upport Contracts (79) (79) (79) (79) Community & E nvironmentPlatinum J ubilee Leisure Centre Management Fee (80) (80) (80) (80) Community & E nvironmentParking Fees & Charges (411) (411) (411) (411) Community & E nvironmentR eview of Parking E nforcement Charges Charges (140) (140) (140) (140) Community & E nvironmentS tronger Communities S ervice R eductions (79) (79) (39) (40) (79) (1,057) (6,133) (7,190) (140) (2,932) (1,180) (160) (2,778) (7,190) Planning, Housing & G rowthProposal 1: E nvironmental S pecialists S taffing Costs (66) (66) (66) (66) Planning, Housing & G rowthProposal 2: Vacant Post Deletion (39) (39) (39) (39) Planning, Housing & G rowthProposal 3: Building Control Fee Uplift (16) (16) (16) (16) Planning, Housing & G rowthProposal 4: Discretionary Planning Fees Uplift (13) (13) (13) (13) Planning, Housing & G rowthProposal 5: Fast T rack Planning S ervice (60) (60) (60) (60) Planning, Housing & G rowthProposal 6: S tatutory Planning Fee Increase - (300) (300) (300) (300) Planning, Housing & G rowthUse of s106 Funding for R evenue (500) (500) (500) (500) Planning, Housing & G rowthAdditional Leased temporary accommodation (1,600) (1,600) (1,600) (1,600) Planning, Housing & G rowthT emporary Accommodation - re-negotiate to reduce rates with all B&B / private sector providers (500) (500) (500) (500) Planning, Housing & G rowthT emporary Accommodation Commissioning - Z ero / Low S ubsidy Accommodation (1,500) (1,500) (1,500) (1,500) (500) (4,094) (4,594) (105) (4,100) (329) (60) 0 (4,594) (1,557) (10,227) (11,784) (245) (7,032) (1,509) (220) (2,778) (11,784) Description Total 2025/26 Residents’ Services Select Committee - 9 September 2025 Classification: Public Table 8- 25/26 Month 2 HRA Monitor As at 25/26 Month 2 the HRA showed a breakeven position with an underspend in Operational Asset activities including repairs, caretaking and grounds maintenance. This was countered by overspends on Housing Tenancy services under the Director of Housing. This has led to a forecast overspend on operating budgets of £0.46m which is absorbed within the Capital Financing. There are mitigations in process to reduce relevant overspends in operating budgets. Table 9 – HRA MTFS Savings HRA Savings are in the process of being realised . However, this is dependent on reductions in expenditure in General Fund support functions. This would then mean a reduction in Recharges to the HRA of £1.0m. The extent of these savings is therefore being closely monitored in conjunction with support service managers. RISKS & MITIGATIONS The main financial risk identified in Month 2 for Residents’ Services remains in the high cost of short- term temporary accommodation and high demand from homeless families. Within the Homeless Service, there is therefore a programme to significantly manage demand and move service users to more cost- effective accommodation and cheaper housing supply as mitigation. Another area of financial risk for Residents services is reduced income from some aspects of parking services. Mitigation of this is through a programme of review to assess reasons for the drop in income and actions reduce costs of the service. PERFORMANCE DATA N/A Residents’ Services Select Committee - 9 September 2025 Classification: Public RESIDENT BENEFIT Regular monitoring of financial performance ensures that spending and savings targets are met, which supports the efficient delivery of services to residents. By closely tracking expenditure and identifying variances, the Council can take timely corrective actions to address overspending and mitigate risks. This also enhances public transparency and accountability, providing residents with confidence that their Council is managing finances prudently and prioritising their needs. Overall, regular monitoring supports safeguarding the Council's finances and the delivery of quality services to residents. FINANCIAL IMPLICATIONS This is primarily a finance report and the implications are set out in the main body of the report above. LEGAL IMPLICATIONS There are no direct legal implications arising from regular monitoring of the council’s finances by select committees. Democratic Services advise that effective overview and scrutiny arrangements require access to the information under the committee’s purview and, in accordance with the 2024 Statutory Scrutiny Guidance, such information includes finance and risk information from the Council, and its partners where relevant. BACKGROUND PAPERS Nil. APPENDICES Nil.

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108. Abandoned Vehicles PDF 466 KB
Joanne Howells - Service Manager, Antisocial Behaviour Team and Stephanie Waterford – Head of Public Protection and Enforcement were in attendance to answer Members’ questions in relation to the Abandoned Vehicles report. Noting that, between October 2024 and July 2025, the ASB Team had only issued 3 FPNs for wilful abandonment of vehicles on a public highway, Members enquired why this number was so low. In response, it was confirmed that the low number could be attributed to enforcement challenges in terms of evidence. Members heard that DVLA delays did not cause enforcement issues. The Committee enquired how Hillingdon’s enforcement figures compared to those of other local authorities. Officers noted that other local authorities faced similar challenges. It was agreed that enforcement benchmarking data against other local authorities would be sourced and circulated to the Committee via Democratic Services. In response to Members’ questions regarding the use of ANPR cameras, the Committee was informed that Hillingdon did not utilise ANPR in relation to stationery abandoned vehicles. However, it was confirmed that the ANPR system was used to log vehicles that moved around the Borough. Members sought further clarification as to the percentage of the cost for removing vans or vehicles which was covered by the Council. In response, officers confirmed that the majority of the cost was covered by the West London Waste Authority. The Council operated a contract with them, and contractors removed vehicles on behalf of Hillingdon Council and other boroughs across Greater London. Members were informed that, when vehicle owners came forward, they bore the cost of storage and removal, which contractors recovered directly. For vehicles recovered but not collected, the Council was responsible for storage and destruction costs. Councillors asked whether there was active patrolling across the Borough to identify abandoned vehicles, such as those with weeds growing underneath them, and enquired whether there was any collaboration with the police to identify stolen vehicles. Officers confirmed that, in the past six months, 351 cases had been assigned to officers, with 236 site visits conducted. Officers inspected vehicles, took photographs, and made the necessary enquiries. The Council worked with local police teams who checked whether vehicles were stolen and took appropriate action. Members heard that stolen vehicles were not removed by the Council. Regarding vehicles parked on private land, the Committee was advised that, if the landowner objected to removal within 15 days, the Council could not proceed with removal. In cases where there was an environmental hazard, such as someone living in the vehicle or a rat infestation, it was confirmed that the vehicle could not be removed under abandoned vehicle legislation. However, the Council could pursue removal under Environmental Protection and statutory nuisance legislation. In response to their questions regarding the average officer time spent investigating a suspected abandoned vehicle case, Members were informed that the time varied and was difficult to quantify without a time-motion study. The process included site visits, DVLA checks, correspondence with registered owners, and coordination with contractors. Officers sometimes needed ... view the full minutes text for item 108.
📄 Abandoned Vehicles PDF 466 KB
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Residents’ Services Select Committee – 9 September 2025 Classification: Public Abandoned Vehicles Committee name Residents’ Services Select Committee Officer reporting Joanne Howells, Service Manager, Anti-Social Behaviour Team Papers with report Nil Ward All HEADLINES To provide an overview of the reporting and investigation process for abandoned vehicles by Hillingdon Council. RECOMMENDATIONS That the Residents’ Services Select Committee notes the contents of the report. SUPPORTING INFORMATION In the UK, there is no single statutory definition of an "abandoned vehicle," but guidance from the Government, and legislation , such as the Clean Neighbourhoods and Environment Act 2005, provide criteria and procedures for identifying and dealing with them. 1. The Refuse Disposal (Amenity) Act 1978 s3, 4 and 5 (as amended by the Clean Neighbourhoods and Environment Act 2005) places a duty and powers on Councils to remove motor vehicles abandoned on land in the open air (including private land) and roads (including private roads) and the Council can recover costs from either the owner (unless it was stolen) or the person who abandoned it. The definitio n of motor vehicles includes trailers. 2. Hillingdon Council does not have the powers to deal with the following:  Untaxed vehicle(s) – not abandoned on the highway – Responsibility of the DVLA  Statutory Off Road Notification (SORN) declared vehicles on the highway – DVLA  Vehicles without a current MOT – DVLA/Police  Vehicles with no insurance – Police 3. A designated officer appointed by a local authority can decide whether a vehicle is abandoned and should consider the key indicators ( as per GOV.UK guidance) when making this decision. There is no single legal definition of an abandoned vehicle; however, if it remains in the same position for 2 months or more and is untaxed (Class B), or seriously damaged, burnt out, wrecked or missing number plates (Class A) then Hillingdon Council may consider it as abandoned. Factors which indicate a vehicle may be abandoned include: Residents’ Services Select Committee – 9 September 2025 Classification: Public  The vehicle is untaxed  No registered keeper  Stationary for a significant amount of time  Significantly damaged, run down or unroadworthy, for example has flat tyres, missing wheels, or broken windows  The vehicle is burnt out  Missing number plate An authorised officer can legally enter land (at a reasonable time) to investigate and remove abandoned vehicles. 4. Abandoned vehicles fall within two classifications each of which have separate legal and procedural processes. Class A – Taxed or untaxed with significant damage, wreck, burnt out: Enquiries are made as to whether it is subject of a Police enquiry or insurance claim (accident). If not, an officer will visit, take photographs, and submit for immediate removal for destruction with the Council’s collection agent. Class B - Untaxed, unregistered, stationary for a period of 30 days, lacking one or more number plates, contains waste. An officer will visit the location, may affix a Notice to the vehicle, take photographs and submit information for DVLA enquiries. If a registered keeper is identified , a letter of notification is sent with a request to remove the vehicle within 7 days . If there is no response to either the affixed notice or letter, removal will be arranged, and the vehicle stored for 31 days. If the vehicle is not claimed, it is then destroyed. Residents’ Services Select Committee – 9 September 2025 Classification: Public 5. If a Class A or B vehicle is abandoned on private land , a private driveway or within the boundary of a property an officer will confirm the landowner and draft a statutory notice stating the Council’s intention to remove the vehicle. On expiration of the notice, and provided no appeal or objections are received, details will be submitted for DVLA enquiries to ascertain registered keeper’s details. The process for Class B vehicles is then followed. 6. DVLA enquiries can only be requested under specific criteria and subject to sufficient evidence. The evidence mus t be retained and made available for DVLA audit purposes. The Council must satisfy the DVLA that the motor vehicle is left without authority on any land in the open air, or any land forming part of the public roads or highway. An officer must visit the loc ation to verify that the vehicle is or appears to be abandoned and take photographs of the vehicle in situ. 7. When the officer is satisfied that the vehicle is or appears to be abandoned , an enquiry can be made with DVLA to confirm vehicle keeper details. The report must contain:  Date/time/location  Make/model details  Registration number  Formal report by the investigating officer  Photographic evidence of the vehicle 8. Authorised Council officers may issue a fixed penalty notice (FPN) up to £200 if there is sufficient evidence to support and prove the offence of wilful abandonment. If prosecuted at Court, offender(s) may be fined up to £2500 and/or be sentenced to up to 3 months imprisonment. Police can also seize vehicles under separate powers, particularly if linked to anti-social behaviour or illegal use. 9. There are legal difficulties when dealing with the enforcement of abandoned vehicles , for example  Notice requirements on private land – must provide 15 days’ notice to the landowner or occupier before removing a vehicle from private land.  If the landowner/occupier objects during this period, the local authority cannot proceed with removal.  Cost-prohibitive removals – local authorities are not required to remove a vehicle if the cost of moving it to the nearest highway is excessive, such as when specialist equipment is required.  Owner notification – if the vehicle is not fit for immediate des truction, the Council must attempt to identify and contact the registered keeper via DVLA and issue a 7- day notice to the owner before disposal. These steps can be delayed if ownership is unclear or DVLA records are outdated.  There is no statutory definit ion, so officers must assess based on indicators, as outlined in paragraph 2 of this report . The subjective assessment can lead to Residents’ Services Select Committee – 9 September 2025 Classification: Public delays, especially in borderline cases or where complaints are contested.  Legal risk and liability concerns – local authorities must ensure procedural compliance to avoid legal challenges from vehicle owners or landowners. Errors in notice period or premature disposal can expose the Council to legal liability. 10. The primary factors contributing to the abandonment of vehicles within the Borough are a. Mechanical failure/un-roadworthiness. b. Legal non-compliance – vehicles without tax, mot or insurance , abandonment to avoid fines or enforcement action. c. Ownership and registration issues – no registered keeper on DVLA database, vehicles left behind by previous owners, after property evictions or repossessions. d. Financial hardship – owners unable to afford repairs, insurance or disposal costs. e. Intentional dumping – vehicles left deliberately to avoid disposal fees, or lin ked to criminal activity such as fly tipping, theft or drug use. f. Misuse of public space – vehicles left on the highway for extended period for repair or sale. RESIDENT BENEFIT 11. Between 2020 and 2025, many local authorities reported a consistent rise in the number of abandoned vehicles. This trend is particularly prevalent in urban areas and areas with higher levels of low-income households. The cost of living and rising costs of fuel, insurance, mot and repairs , etc. lead to some owners abandoning vehicl es they can no longer afford to maintain or operate. 12. In densely populated areas , vehicles are often abandoned which contributes to a visual impact and anti -social behaviour. They are often used for informal storage of waste and habitation, which further complicates removal. 13. The emerging trends are environmental, public safety and criminal use. Usual areas identified as hot spots include:  Social Housing estates  Industrial zones  Areas with high tenant turnover 14. Hillingdon Council has reported a year -on-year increase in the number of abandoned vehicle reports, with over 50% reported incorrectly or misdirected. However, there is a lack of standardised reporting across London Boroughs making comparative analysis with reports and performance in Hillingdon difficult. Date Actionable reports Misdirected Totals Oct – Dec 23 131 171 301 Jan- Dec 24 546 1246 1792 Jan – Jun 25 339 761 1,100 Residents’ Services Select Committee – 9 September 2025 Classification: Public 15. All boroughs rely on public reporting tools and visual indicators, such as flat tyres, damage and missing plates to assess abandonment. Some utilise and have integrated ANPR within an abandoned vehicle enforcement strategy, enabling real time identification of untaxed/unregistered vehicles, targeting removals based on DVLA and Police data and enabling proactive enforcement. This supports intelligence led operations and mapping hot spot areas. However, Hillingdon does not utilise or have integrated access to ANPR with this capability. 16. Hillingdon Council is developing the use of GIS mapping to identify hot spot areas and introducing a reporting app , Love Clean Streets, to ass ist residents in reporting environmental issues, to enhance proactive enforcement and community engagement. This will allow officers to track trends and inform policy and operational decisions. 17. Disposal methods and recycling – Vehicles reported as abandoned, removed by Council’s contractors and considered in a usable condition are stored for 31 days before disposal. The West London Waste Authority is the Council’s authorised treatment facility for destruction and/or recycling. 18. Costs for removal and destruction are based on vehicle type, condition and recovery complexity. As of April 2023, statutory charges set under the Removal, Storage and Disposal of vehicles (Prescribed Sums and Charges) Regulations: Removal Fee Storage (per day) Disposal Fee Standard Car (under 3.5t) £150 £20 £75 Larger vehicles (HGV’s) £200-£350 £25-£35 £100-£150 Residents’ Services Select Committee – 9 September 2025 Classification: Public 19. The number of vehicles reported and removed for 2025, detailed below: 20. The service has undertaken targeted enforcement in response to cases involving the large-scale storage of vehicles on public highways, often under the guise of awaiting repair or sale. These practices have caused significant disruption to residents and contributed to environmental degradation and anti -social behaviour. To address this, the Council has:  Utilised powers under the Anti-social Behaviour, Crime and Policing Act 2014.  Engaged in multi-agency collaboration with the Police, Estates, and Planning teams.  Carried out vehicle removals where appropriate. This approach has enabled the Council to tackle persistent misuse of public space and reinforce the message that the public highway is not to be used for private vehicle storage or commercial gain. 21. Overall demands and capacity limitations impact on the Council’s ability to respond immediately to all abandoned vehicle reports. Delays in DVLA data updates and difficulties in tracing registered keepers impact the timeliness of enforcement and removal processes. However, once a case is assigned to an officer for investigation the average response time is currently 8 working days. 22. Given the high volume of reports into the service , resource c apacity of 6 officers for all environmental enforcement issues across the whole Borough, and the scale of geographical areas covered, the service operates under a strict protocol designed to optimise officer deployment and case resolution. Key elements of the process include: Residents’ Services Select Committee – 9 September 2025 Classification: Public Triage and Verification  All reports are triaged at the point of receipt to ensure they meet defined criteria for investigation.  Only cases with clear signs of abandonment and viable investigative leads (e.g. DVLA traceable) are assigned to officers. Response and Timeframes  Officers aim to inspect priority cases as soon as practicably possible, depending on urgency and location.  Legal notice periods apply:  7 days for vehicles with identifiable owners  15 days for vehicles on private land 23. Between October 2024 and July 2025, the ASB Team issued 3 FPN s for wilful abandonment of vehicles on a public highway. The low number of FPNs is primarily due to difficulties in identifying the registered owner or keeper. Many vehicles are left unregistered or sold without updating DVLA records. Without a confirmed owner or clear evidence of abandonment, FPNs cannot be legally issued, as they must be supported by sufficient evidence to withstand potential . C ourt prosecution and a vehicle with no registered keeper or clear ownership status poses legal challenges and limits recovery of costs for vehicle removal and storage. 24. Officers invest considerable time inspecting vehicles that ultimately cannot be actioned due to lack of ownership or evidential deficiencies. Repeated DVLA checks, site visits and documentation efforts divert resources from other enforcement prio rities. Low FPN issuance rates may reduce the perceived effectiveness of the service which may cause public frustration where residents are reporting vehicles repeatedly without a visible resolution. 25. There are alternative reporting tools and agencies who deal with reports that do not fall within the remit of this service, such as  Reporting an untaxed vehicle through GOV.UK. To establish that it is untaxed can be done using the government’s free vehicle tax checker or contact with Enforcement Section, W070/DIZ, DVLA, Longview Road, Swansea, SA7 0XZ.  Reporting a vehicle with no MOT - The government has a free MOT checker that allows residents to check the MOT status of a vehicle. This should then be reported to the Police.  Reporting an uninsured vehicle – this can be checked using the askMID website and then should be reported to the Police. If a car is taxed, MOT’d, insured and breaking no parking rules it can stay on a public highway indefinitely. Residents’ Services Select Committee – 9 September 2025 Classification: Public BACKGROUND PAPERS Nil. APPENDICES Nil.

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109. Proposed Review of Footway Parking in Priority Areas (Phase 1) PDF 150 KB
Democratic Services introduced the item and outlined the proposal to initiate a review of footway parking within the Borough. It was reported that this proposal had been agreed in principle by Councillors Bridges and Farley during prior discussions. Given the extensive list of roads, it was deemed impractical to review them all, therefore, the review would focus on selecting approximately 20 roads where specific issues had already been reported by residents or identified by Ward Councillors. Councillors were invited to suggest additional roads from the list that they considered priority areas. It was noted that the intention was to complete the review within the current municipal year, acknowledging the limited time available. Councillor Bridges added that the approach would be phased, beginning with a small number of roads. Emphasis would be placed on reviewing roads that had been suspended for several decades, some dating back to the 1980s. It was considered that the continued designation of these roads as “pending review” was inappropriate and required urgent attention. It was noted that the selected roads would be primarily located in areas of economic activity, such as shopping districts, where effective schemes could support economic growth. It was confirmed that some suggestions for review items, such as funfairs, were being addressed internally and therefore deferred, while others had been added to the Committee’s work programme as information items for future scrutiny. With regard to the Footway Parking review, Members emphasised the importance of ensuring a fair geographical spread across the Borough to obtain a representative understanding. The Committee noted that there might be a higher concentration of suspended roads in the southern part of the Borough, but a balanced approach could be achieved, particularly in areas with shopping facilities. Councillors queried the timeframe for the review, referencing a proposed site visit mentioned on page 34 of the report, scheduled for December. Councillors highlighted that certain estates within the Borough had been constructed during periods that did not accommodate on-street parking, which had led to pavement parking arrangements. Members stressed the importance of formalising these arrangements and understanding their legitimacy and requested clarity on how the list would be agreed upon, particularly in relation to areas with historical infrastructure constraints. The Committee cautioned against an overly rigid equal split, which could result in the exclusion of significant roads—such as long roads near schools in the north—that had been suspended. It was suggested that one option would be to use the Borough’s gritting map, as a model to identify priority roads for the review. It was agreed that the list should remain precise but focusing on road length and strategic importance was recommended. Councillors referred to a school safety review conducted in July 2024, which had included presentations from schools and residents concerning pavement parking near educational establishments. They recommended revisiting that review to identify any relevant roads. It was agreed that Democratic Services would reach out to relevant officers to obtain a suggested list of roads. This list could then be compared with ... view the full minutes text for item 109.
📄 Proposed Review of Footway Parking in Priority Areas (Phase 1) PDF 150 KB
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Residents’ Services Select Committee – 9 September 2025 Classification: Public Potential major review topic: Footway Parking in Priority Areas (Phase 1) Committee name Residents’ Services Select Committee Officer reporting Liz Penny / David Knowles / Steve Austin Papers with report Scoping Report Ward All HEADLINES At its meeting on 15 July 2025, the Residents’ Services Select Committee considered potential topics for its next major review, noting that the review should ideally be completed by the end of the municipal year. Several topics were proposed, and it was ag reed that further discussions would take place outside the meeting, in consultation with the Chair, the Opposition Lead, and relevant officers, to determine a final topic. It has recently emerged that the issue of funfairs is scheduled for an internal re view in the near future. As such, it is not considered appropriate for the Select Committee to undertake a separate review at this time. With the agreement of both the Chair and the Opposition Lead, the Committee’s upcoming review is proposed to instead focus on footway parking in priority areas, specifically addressing the enforcement of suspended parking zones. This proposed review seeks to carry out a more focused examination of footway parking arrangements on a select number of priority road s in Hillingdon —particularly in areas near schools, GP surgeries, and shopping parades where accessibility concerns have been raised. The review will evaluate current signage, enforcement practices, and potential practical improvements to enhance pedestria n access and safety. A scoping report is attached for Members’ consideration. RECOMMENDATIONS That the Committee agree to embark upon Footway Parking in Priority Areas (Phase 1) as their next review topic and agree the draft Terms of Reference, scope of review and review structure as set out in the attached scoping report. (Note: Terms of Reference / timetable for review etc... can always be amended as the review progresses, if agreed by the Committee) Terms of Reference The following Terms of Reference are suggested for the review, subject to any changes agreed by the Committee: 1. To review footway parking arrangements on a small number of priority roads near schools, GP surgeries and shopping parades, and those with known accessibility concerns for pedestrians, Residents’ Services Select Committee – 9 September 2025 Classification: Public including roads where parking enforcement is currently suspended. 2. To check the clarity and adequacy of signage and information for residents and visitors. 3. To examine how enforcement currently operates on these roads, including those with suspended enforcement, and identify any gaps or inconsistencies. 4. To consider simple, practical improvements such as better signage, clearer mapping, and digital tools to support enforcement. 5. To look at good practice from other London boroughs. 6. To make initial recommendations to Cabinet on how to improve safety, accessibility and enforcement in these priority locations, establishing a policy framework for any wider review of this across the Borough in the future. RESIDENT BENEFIT This proposed review will aim to benefit residents through potentially offering better signage, practical improvements on the ground and improved clarity in respect of parking rules and arrangements. FINANCIAL IMPLICATIONS None at this stage. LEGAL IMPLICATIONS None at this stage. BACKGROUND PAPERS Nil.

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📄 SCOPING REPORT - A REVIEW OF SUSPENDED PARKING ZONES IN HILLINGDON , item 109. PDF 560 KB
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Page 1 DRAFT SCOPING REPORT Major Review Working Title A Review of Footway Parking in Priority Areas (Phase 1) Committee Residents’ Services Select Committee Review Year 2025/2026 OBJECTIVES Aim of Review To undertake a focused review of footway parking arrangements on a small number of priority roads in Hillingdon, particularly near schools, GP surgeries and shopping parades, where accessibility concerns have been raised. The review will assess signage, enforcement, and practical improvements to support pedestrian access and safety. Terms of Reference 1. To review footway parking arrangements on a small number of priority roads near schools, GP surgeries and shopping parades, and those with known accessibility concerns for pedestrians, including roads where parking enforcement is currently suspended. 2. To check the clarity and adequacy of signage and information for residents and visitors. 3. To examine how enforcement currently operates on these roads, including those with suspended enforcement, and identify any gaps or inconsistencies. 4. To consider simple, practical improvements such as better signage, clearer mapping, and digital tools to support enforcement. 5. To look at good practice from other London boroughs. 6. To make initial recommendations to Cabinet on how to improve safety, accessibility and enforcement in these priority locations, establishing a policy framework for any wider review of this across the Borough in the future. BACKGROUND Footway parking in Hillingdon has evolved over decades, with over 400 roads historically exempted from enforcement. Many of these exemptions were informal or temporary, often lacking compliant signage or markings. While some roads have formal schemes, others rely on informal, self-managed arrangements. This has led to Page 2 inconsistent enforcement, accessibility challenges for pedestrians, and confusion for residents and visitors. Scope This Phase 1 review will focus on a small number of priority roads with known accessibility issues. It will assess the clarity of signage, the impact on pedestrian access, and the effectiveness of current enforcement. The review will also consider practical improvements and examples of good practice from other boroughs. Known Issues • Inconsistent or unclear signage in exempted roads. • Accessibility challenges for pedestrians, especially those with mobility or visual impairments. • Enforcement gaps and confusion over legal status of informal schemes. • Resident resistance to formal schemes due to potential loss of parking capacity. • Damage to footways, verges, and street furniture from inappropriate parking. Role of Residents • Residents shape footway parking policy through: • Petitions and Consultations – requesting changes or opposing schemes. • Exemption Requests – leading to suspended enforcement in many roads. • Feedback on Physical Changes – e.g., verge removal or parking schemes. • Neighbourly Agreements – informal self-policing in exempted roads. • Accessibility Lobbying – especially for mobility and vision needs. • Participation in Reviews – such as the 2016 study of exemptions. Connected matters • Parking strategy and enforcement policy. • Resident engagement and complaints. • Digital transformation and service accessibility. Legislative context • Greater London Council (General Powers) Act 1974, s.15 – London-wide ban on footway parking, with borough power to grant exemptions. • Traffic Management Act 2004 (Part 6) – framework for civil parking enforcement. • Road Traffic Regulation Act 1984 – powers for Traffic/Parking Orders that formalise exemptions and schemes. Page 3 • Traffic Signs Regulations and General Directions 2016 – standards for lawful signage and markings. • Highways Act 1835 s.72 and related provisions – offence of driving on the footway (police enforced). • Other police- enforced provisions: Highways Act 1980 s.137, Town Police Clauses Act 1847 s.28, and Construction & Use Regs 1986 reg.103. • Road Traffic Act 1988 s.19 – HGV restrictions on verges/footways. EVIDENCE GATHERING Core intelligence required: • List of roads with formal and informal footway parking arrangements (see Appendix 1) – this will need to be narrowed down to a small number of priority areas. Councillor input will be useful in this. • Resident and Ward Councillor feedback, complaints, and petitions. • Site visits to assess signage, accessibility, and parking behaviour - suspended zones with high complaint volumes. • Enforcement data (PCNs issued, appeals, cancellations). • Examples of good practice from other London boroughs. Cabinet Members & Services relevant to this review • Cabinet Member for Community & Environment / Cabinet Member for Planning, Housing & Growth. • Parking Services and Enforcement Team. • Highways and Transportation Team. • Legal Services (for compliance and enforcement powers). Potential Witnesses and Site Visits • Officers from Parking Enforcement, Highways, and Legal Services. • Local residents and Ward Councillors. • Representatives from schools, GP surgeries, and local businesses. • Site visits to priority roads with known issues. Lines of Enquiry • Specific lines of enquiry will be worked up prior to witness sessions.  REVIEW PLANNER Proposed timeframe & milestones for the review: Page 4 Meeting Date Action Purpose / theme Witnesses / officers attending 9 September 2025 Agree Scoping Report Define scope and objectives / understand the core issues Democratic Services Transportation Officer 6 November 2025 Witness Session 1 Current enforcement and suspension practices Richard Webb / Freddie Mohammed / Jas Rattu / David Knowles December 2025 Site Visit Review signage and specific suspended zones Committee Members 8 January 2026 Witness Session 2 Resident and business impact Best practice and innovation Communications, Local Residents, Business Representatives 18 February 2026 Debrief and emerging findings To discuss key findings and identify potential recommendations Democratic Services 10 March 2026 Approval of draft final report Proposals – agree recommendations and final draft report to Cabinet Committee Members 22 April 2026 Final Report to Cabinet Cabinet Members Resource Requirements No financial assessment required at scoping stage. Any recommendations with budget implications will be discussed with Cabinet Members and the Leader. Equalities Impact The review will promote equitable access to footways and ensure that enforcement practices do not disadvantage vulnerable residents. No formal Equalities Impact Assessment is required at this stage. Scrutiny Benefit • Driving improvement and modernisation. • Supporting accessibility and safety for all residents. • Providing evidence-based recommendations to Cabinet. Page 5 • Demonstrating effective scrutiny and resident engagement. Author of Scoping Report Liz Penny Date 1 September 2025 David Knowles, May 2025 Page15 Roads in Hillingdon exempted from Footway Parking Enforcement based on resolutions made by the Council at the time (see dates in table below). Locations Exempt from Footway Parking Enforcement (except where there are waiting restrictions or stopping prohibitions) Generally , the Council's criteria for footway parking are as follows12: - Vehicles must park at least 15 metres from any junction. - Vehicles must park with only two wheels on the footway and leave at least 1.5 metres width of clear footway for pedestrians to walk along. - Any goods vehicle parked on the footway must have an unladen weight of 1525kg or less. - Parking is permitted on tarmac areas but not on grass verges or on paving slabs. It shoul d be noted that there are some exceptions to these criteria which are detailed in the table below. A key probl em is that these arrangements were brokered between the Council and the residents of the time; both may changed considerably in the years that ensued. Furthermore, in common with the tenet of much formal parking and traffic legislation, a visitor to an area cannot be expected to be aware of these arrangements. 13 Street Date scheme approved14 Ward (old ward names) Comments Acacia Avenue, Hayes 16-Nov-99 Townfield Enforcement suspended pending installation of formal scheme Acorn Grove, Ruislip 10-Sep-97 South Ruislip Enforcement suspended ON THE GRASS AREA ONLY pending installation of formal scheme Adelphi Crescent 06-Jun-89 Charville Formal scheme with signs and lines Adrian Close, Harefield 23-Sep-98 Harefield Enforcement suspended pending installation of formal scheme Aintree Close, Hayes 15-Jul-98 Yiewsley Formal scheme with signs and lines Aldenham Drive, Hayes 18-Oct-95 Brunel Enforcement suspended pending installation of formal scheme Almond Avenue, Ickenham 26-Feb-98 Ickenham Enforcement suspended pending installation of formal scheme Almond Avenue, West Drayton 26-Feb-98 West Drayton Enforcement suspended pending installation of formal scheme Andover Close, Uxbridge 02-Apr-96 Uxbridge South Enforcement suspended pending installation of formal scheme Appledore Avenue, Ruislip 01-Nov-89 Cavendish Formal scheme with signs and lines Arundel Road, Uxbridge 04-Oct-05 Uxbridge South Enforcement suspended pending installation of formal scheme Ash Grove, Harefield 01-Nov-89 Harefield Formal scheme with signs and lines 12 See also 1987 papers attached at Appendix B 13 The Human Rights Act 1998 and its relationship to parking regulations in the UK, particularly regarding private parking companies, is a complex issue with multiple layers. While the Act does not directly regulate private parking enforcement, it can be invoked to challenge practices deemed ‘unfair’ or ‘unreasonable’. The Act ensures compliance with the European Convention on Human Rights, which includes rights to fair trials and freedom from disproportionate interference with property. The context here is that a stranger to the local area cannot be expected to know, by osmosis, what conditions have been locally agreed without clear information. 14 Links to original reports where available via the hyperlinks David Knowles, May 2025 Page16 Street Date scheme approved14 Ward (old ward names) Comments Ash Grove, Hayes 08-Nov-90 Botwell Formal scheme with signs and lines Ashby Way, Sipson 26-Feb-98 Heathrow Villages Enforcement suspended pending installation of formal scheme Ashford Avenue, Hayes 16-Nov-99 Yeading Enforcement suspended pending installation of formal scheme Ashley Road, Uxbridge 04-Oct-05 Uxbridge South Enforcement suspended pending installation of formal scheme Attlee Road, Hayes 05-Dec-96 Barnhill Formal scheme with signs and lines Avenue Close, West Drayton 18-Aug-05 West Drayton Enforcement suspended pending installation of formal scheme Balmoral Drive, Barnhill Ward 01-Nov-89 Barnhill Formal scheme with signs and lines Balmoral Drive, Charville Ward 01-Nov-89 Charville Formal scheme with signs and lines Barnhill Road, Hayes 01-Jun-89 Barnhill Formal scheme with signs and lines Barnstaple Road, South Ruislip 12-Mar-96 Cavendish Enforcement suspended pending installation of formal scheme Barrington Drive, Harefield 20-Sep-04 Harefield Enforcement suspended pending installation of formal scheme Baxter Close, Hillingdon 16-Nov-99 Hillingdon East Enforcement suspended pending installation of formal scheme Beatrice Close, Eastcote 09-Sep-99 Northwood Hills Enforcement suspended pending installation of formal scheme Bedford Avenue, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Belmore Avenue, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Belmore Parade, Hayes 12-Aug-97 Barnhill Enforcement suspended pending installation of formal scheme Berkeley Road, Hillingdon 16-Nov-99 Hillingdon East Enforcement suspended pending installation of formal scheme Berwick Avenue, Hayes 23-Sep-98 Yeading Enforcement suspended pending installation of formal scheme Bevin Road, Hayes 19-Sep-96 Barnhill Enforcement suspended pending installation of formal scheme Birch Avenue, Yiewsley 01-Oct-88 Yiewsley Formal scheme with signs and lines Bishops Road, Hayes 09-Sep-99 Botwell Enforcement suspended pending installation of formal scheme Blackpool Gardens, Hayes 16-Nov-99 Charville Enforcement suspended pending installation of formal scheme Blackthorn Avenue, West Drayton 13-Nov-97 West Drayton Enforcement suspended pending installation of formal scheme Blandford Waye, Hayes 06-Jan-89 Yeading Formal scheme with signs and lines Blossom Way, West Drayton 06-Jan-89 Heathrow Villages Formal scheme with signs and lines Bondfield Avenue, Hayes 05-Jun-00 Barnhill Enforcement suspended pending installation of formal scheme Botwell Common Road 22-Nov-01 Botwell Enforcement suspended pending installation of formal scheme on north side of the road only Botwell Crescent, Hayes 09-Sep-99 Botwell Enforcement suspended pending installation of formal scheme Bradenham Road, Hayes 01-Nov-89 Charville Formal scheme with signs and lines Brampton Road, Hillingdon 20-Jun-94 Hillingdon East Enforcement suspended for the whole of the road David Knowles, May 2025 Page17 Street Date scheme approved14 Ward (old ward names) Comments Breakspear Road South, Ickenham 11-May-05 Ickenham Enforcement suspended outside NOS. 2 TO 16 ONLY pending installation of formal scheme. Bridge Way, Ickenham 26-Jun-03 Ickenham Enforcement suspended pending installation of formal scheme Broadwater Gardens, Harefield 11-Oct-90 Harefield Formal scheme with signs and lines Bromley Crescent, Ruislip 26-Nov-98 South Ruislip Enforcement suspended OUTSIDE NOS. 2A TO 2D ONLY pending installation of formal scheme Brooklyn Way West Drayton 08-Feb-06 West Drayton Enforcement suspended pending installation of formal scheme Burnham Gardens, Hayes 18-Jan-96 Pinkwell Formal scheme with signs and lines Burns Close, Hayes 28-Aug-02 Barnhill Enforcement suspended pending installation of formal scheme, INCLUDING FOR VEHICLES OVER 1525kg. Byron Way, Hayes 01-Nov-89 Charville Formal scheme with signs and lines Byron Way, West Drayton 02-Sep-00 Heathrow Villages Enforcement suspended pending installation of formal scheme Camden Avenue, Hayes 16-Nov-99 Yeading Enforcement suspended pending installation of formal scheme Campden Road, Ickenham 01-Oct-88 Ickenham Formal scheme with signs and lines Carfax Road, Harlington 01-Nov-89 Pinkwell Formal scheme with signs and lines Castle Avenue, Yiewsley 21-Jul-04 Yiewsley Enforcement suspended pending installation of formal scheme Cedar Avenue, Hayes 16-Nov-99 Townfield Enforcement suspended pending installation of formal scheme Cedars Drive, Hillingdon 16-Nov-00 Uxbridge North Enforcement suspended pending installation of formal scheme Central Avenue, Hayes 02-Sep-09 Townfield Enforcement suspended except where there are waiting restrictions or where there is a no stopping prohibition pending installation of formal scheme Cervantes Court, Northwood 23-Sep-98 Enforcement suspended pending installation of formal scheme Chalfont Road, Hayes 29-Apr-89 Townfield Formal scheme with signs and lines Charles Street, Hillingdon 04-Mar-05 Brunel Enforcement suspending pending installation of formal scheme Charnwood Road, Hillingdon 20-Sep-01 Uxbridge North Enforcement suspended pending installation of formal scheme Chaucer Avenue, Hayes 05-Jun-89 Barnhill Formal scheme with signs and lines Cheddar Waye, Hayes 20-Sep-01 Barnhill Enforcement suspended pending installation of formal scheme Cherry Grove, Hayes 20-Sep-01 Townfield Enforcement suspended pending installation of formal scheme Cherry Grove, Hillingdon 04-Feb-91 Brunel Formal scheme with signs and lines Cherry Tree Avenue, Yiewsley 01-Oct-88 Yiewsley Enforcement suspended pending installation of formal scheme Chestnut Avenue, Yiewsley 21-Jun-95 Yiewsley Formal scheme with signs and lines Chestnut Close, Hayes 08-Apr-90 Botwell Formal scheme with signs and lines Chestwood Grove, Hillingdon 18-Jan-96 Uxbridge North Enforcement suspended pending installation of formal scheme Church Close Uxbridge 09-Aug-07 Uxbridge South Enforcement suspended pending installation of formal scheme David Knowles, May 2025 Page18 Street Date scheme approved14 Ward (old ward names) Comments Church Lane, Uxbridge 13-Jun-07 Uxbridge South Enforcement suspended pending installation of formal scheme Church Road, Hayes 15-Mar-93 Botwell Formal scheme with signs and lines Church Road, Hayes 15-Mar-93 Townfield Formal scheme with signs and lines Cleave Avenue, Hayes 02-Mar-00 Pinkwell Enforcement suspended pending installation of formal scheme Clement Gardens, Hayes 22-Jan-93 Pinkwell Enforcement suspended pending installation of formal scheme Clevedon Gardens, Harlington 06-Jan-89 Pinkwell Formal scheme with signs and lines Clifton Gardens, Hillingdon 02-Aug-94 Hillingdon East Enforcement suspended pending installation of formal scheme Clovelly Close, Ickenham 26-Nov-98 Ickenham Enforcement suspended pending installation of formal scheme Colbrook Close, Hayes 06-Jan-87 Pinkwell Formal scheme with signs and lines Colham Avenue, West Drayton 23-Sep-98 Yiewsley Enforcement suspended OUTSIDE NOS. 10 TO 16 ONLY pending installation of formal scheme Colham Green Road, Brunel Ward 26-Feb-98 Brunel Enforcement suspended pending installation of formal scheme Colham Green Road, Yiewsley 26-Feb-98 Yiewsley Enforcement suspended pending installation of formal scheme Collingwood Road, Hillingdon 01-Oct-88 Brunel Formal scheme with signs and lines Commonwealth Avenue, Hayes 11-Jun-03 Enforcement suspended pending installation of formal scheme Connaught Close Hillingdon 15-Jan-07 Charville Enforcement suspended pending installation of formal scheme Coronation Road, Cranford 01-Nov-87 Pinkwell Formal scheme with signs and lines Corwell Lane, Hillingdon 06-Jul-15 Botwell Formal scheme with compliant signs and lines in the section between Harlington Road and Lansdowne Road Cowdray Road, Hillingdon 16-Nov-99 Hillingdon East Enforcement suspended pending installation of formal scheme Cowley Mill Road, Uxbridge 20-Jun-96 Uxbridge South Enforcement suspended OUTSIDE NOS. 76 TO 80 ONLY pending installation of formal scheme Cowley Road, Uxbridge 23-Mar-96 Uxbridge South Enforcement suspended pending installation of formal scheme Crane Gardens, Harlington 01-Nov-87 Pinkwell Formal scheme with signs and lines Cranford Lane, Harlington 05-Jan-97 Heathrow Villages Formal scheme with signs and lines Craneswater, Harlington 15-Apr-93 Heathrow Villages Enforcement suspended pending installation of formal scheme Craven Close, Hayes 19-Sep-94 Barnhill Enforcement suspended pending installation of formal scheme Crowland Avenue, Hayes 02-Feb-98 Pinkwell Formal scheme with signs and lines Dagnall Crescent, Cowley 15-Dec-04 Uxbridge South Enforcement suspended pending installation of formal scheme Dale Drive, Hayes 05-Jun-98 Charville Formal scheme with signs and lines Dallas Terrace, Hayes 08-Nov-90 Botwell Formal scheme with signs and lines David Knowles, May 2025 Page19 Street Date scheme approved14 Ward (old ward names) Comments Dalton Close, Hayes 11-Mar-97 Charville Enforcement suspended pending installation of formal scheme Darris Close, Hayes 2-Mar-00 Yeading Enforcement suspended ON THE WEST SIDE ONLY pending installation of formal scheme Dawley Avenue, Hillingdon 26-Feb-98 Botwell Enforcement suspended pending installation of formal scheme Dawley Road, Hayes 01-Mar-01 Botwell Enforcement suspended OPPOSITE ORCHARD COTTAGES WHEN THE WAITING RESTRICTIONS DO NOT APPLY ONLY pending installation of formal scheme Dean Close, Hillingdon 20-Jun-96 Uxbridge North Enforcement suspended pending installation of formal scheme Dellside, Harefield 30-Oct-91 Harefield Enforcement suspended pending installation of formal scheme Denecroft Crescent, Hillingdon 26-Nov-98 Hillingdon East Enforcement suspended pending installation of formal scheme Dickens Avenue, Hillingdon TBA Yiewsley Enforcement suspended pending installation of formal scheme Dorset Avenue, Hayes 29-Mar-05 Charville Enforcement suspended pending installation of formal scheme Dorset Close, Hayes 04-Oct-96 Charville Enforcement suspended pending installation of formal scheme Drayton Gardens, West Drayton 03-Oct-95 West Drayton Enforcement suspended pending installation of formal scheme, except in the section where the Zone WD8 PMS applies Dunbar Close, Hayes 25-Aug-99 Barnhill Formal scheme with signs and lines Dunedin Way, Hayes 10-Mar-99 Yeading Enforcement suspended pending installation of formal scheme Elers Road, Hayes 13-Dec-88 Pinkwell Formal scheme with signs and lines Enstone Road, Ickenham 01-Oct-88 Ickenham Formal scheme with signs and lines Eskdale Road, Uxbridge 25-Feb-04 Uxbridge South Enforcement suspended pending installation of formal scheme (inside of the island only) Eton Road, Harlington 01-Nov-87 Heathrow Villages Formal scheme with signs and lines Evelyns Close, Hillingdon 28-Aug-02 Yiewsley Enforcement suspended pending installation of formal scheme, INCLUDING FOR VEHICLES OVER 1525kg. Evergreen Way, Hayes 29-Apr-89 Townfield Formal scheme with signs and lines Exmouth Road, Hayes 01-Nov-89 Charville Formal scheme with signs and lines Fairey Avenue, Hayes 07-Sep-05 Pinkwell Formal scheme with signs and lines Fairfield Road, Yiewsley 12-Dec-95 Yiewsley Enforcement suspended pending installation of formal scheme Fairholme Crescent, Hayes 05-Jun-89 Charville Formal scheme with signs and lines Fairway Avenue, West Drayton 09-Sep-99 West Drayton Enforcement suspended pending installation of formal scheme Farmlands, Pinner 05-Jun-00 Northwood Hills Enforcement suspended pending installation of formal scheme Festival Close, Hillingdon 09-Sep-99 Hillingdon East Enforcement suspended ON THE EAST SIDE ONLY pending installation of formal scheme Findhorn Avenue, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Fredora Avenue, Hayes 01-Apr-89 Charville Formal scheme with signs and lines Friar Road, Hayes 15-Mar-93 Yeading Formal scheme with signs and lines David Knowles, May 2025 Page20 Street Date scheme approved14 Ward (old ward names) Comments Frogmore Gardens, Hayes 22-Jan-93 Charville Enforcement suspended pending installation of formal scheme Fulham Close, Hillingdon 15-Sep-95 Brunel Enforcement suspended pending installation of formal scheme Gainsborough Road, Hayes 19-Sep-96 Charville Enforcement suspended pending installation of formal scheme Gilbert Road, Harefield 24-Jun-08 Harefield Enforcement suspended pending installation of formal scheme Glebe Close, Ickenham 28-Aug-02 Ickenham Enforcement suspended on the EAST SIDE ONLY pending installation of formal scheme, INCLUDING FOR VEHICLES OVER 1525kg. Glebe Road, Hayes 29-Apr-91 Botwell Formal scheme with signs and lines Gledwood Avenue, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Gledwood Crescent, Hayes 18-Jan-96 Barnhill Enforcement suspended pending installation of formal scheme Glenhurst Avenue, Ruislip 15-Mar-93 West Ruislip Formal scheme with signs and lines Glisson Road, Hillingdon 20-Sep-01 Uxbridge North Enforcement suspended pending installation of formal scheme Gordon Road, Yiewsley 01-Nov-89 Yiewsley Formal scheme with signs and lines Goshawk Gardens, Hayes TBA Charville Enforcement suspended pending installation of formal scheme Goulds Green, Hillingdon 25-Feb-05 Yiewsley Enforcement suspended pending installation of formal scheme Grange Close Hayes 19-Mar-07 Botwell Enforcement suspended pending installation of formal scheme Green Way, Hayes 05-Dec-96 Barnhill Formal scheme with signs and lines Gresham Road, Hillingdon 20-Sep-01 Uxbridge North Enforcement suspended pending installation of formal scheme Grosvenor Avenue, Hayes 16-Nov-99 Charville Enforcement suspended pending installation of formal scheme Haig Road, Hayes 01-Apr-89 Brunel Formal scheme with signs and lines Halsway, Hayes 19-Sep-94 Townfield Enforcement suspended pending installation of formal scheme Hamilton Road, Hayes 23-Mar-92 Townfield Formal scheme with signs and lines Hanover Circle, Hayes 21-Sep-00 Botwell Enforcement suspended pending installation of formal scheme Harries Road, Hayes 28-Oct-96 Yeading Formal scheme with signs and lines Harvey Road 20-Sep-01 Hillingdon Enforcement suspended pending installation of formal scheme Harvil Road, Harefield 01-Apr-92 Harefield Formal scheme with signs and lines outside Nos. 1 to 6 Harvil Road near the junction with Moorhall Road Hatton Grove, West Drayton TBA West Drayton Enforcement suspended pending installation of formal scheme Hayman Crescent, Hayes 01-Nov-89 Charville Formal scheme with signs and lines Haystall Close, Hayes 16-Nov-00 Charville Enforcement suspended pending installation of formal scheme Hazeldene Gardens, Hillingdon 16-Nov-99 Hillingdon East Enforcement suspended pending installation of formal scheme Hermon Grove, Hayes 25-Feb-05 Townfield Enforcement suspended pending installation of formal scheme Hesa Road, Hayes 01-Apr-89 Townfield Formal scheme with signs and lines Hetherington Way, Ickenham 26-Nov-98 Ickenham Enforcement suspended pending installation of formal scheme David Knowles, May 2025 Page21 Street Date scheme approved14 Ward (old ward names) Comments High Street, Harlington 05-Sep-96 Heathrow Villages Enforcement suspended OUTSIDE NOS. 435 TO 443 ONLY pending installation of formal scheme Hillbourne Close, Hayes 23-Mar-92 Pinkwell Formal scheme with signs and lines Hillcroft Crescent, Ruislip 28-Jun-92 Cavendish Enforcement suspended pending installation of formal scheme Hilliards Road, Cowley 12-Mar-96 Enforcement suspended pending installation of formal scheme Hilliers Avenue, Hillingdon 15-Mar-93 Brunel Formal scheme with signs and lines Hillingdon Hill, Brunel Ward 29-Mar-04 Brunel Enforcement suspended IN SLIP ROAD OUTSIDE NOS. 44 -62 pending consideration of a petition by the Cabinet Member for Planning and Transportation. Hillingdon Hill, Uxbridge North Ward 29-Mar-04 Uxbridge North Enforcement suspended IN SLIP ROAD OUTSIDE NOS. 44 -62 pending consideration of a petition by the Cabinet Member for Planning and Transportation. Hillside, Harefield 04-Feb-91 Harefield Formal scheme with signs and lines Hinkley Close, Harefield 02-Sep-91 Harefield Formal scheme with signs and lines Hitherbroom Road, Hayes 20-Jun-96 Townfield Enforcement suspended BETWEEN AVONDALE DRIVE AND HUGHES ROAD ONLY pending installation of formal scheme. Hobart Close, Yeading 09-Sep-99 Yeading Enforcement suspended pending installation of formal scheme Hollywood Gardens, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Holmbury Gardens, Hayes 29-Apr-91 Botwell Formal scheme with signs and lines Hoppner Road, Hayes 01-Nov-89 Charville Formal scheme with signs and lines Hornbeam Road 17-Dec-04 Yeading Enforcement suspended pending installation of formal scheme Hughes Road, Hayes 23-Sep-92 Townfield Formal scheme with signs and lines Hurstfield Crescent, Hayes 05-Jun-89 Charville Formal scheme with signs and lines Hyde Way, Harlington 01-Nov-87 Pinkwell Formal scheme with signs and lines Ickenham Road, Ruislip 09-Mar-95 West Ruislip Enforcement suspended pending installation of formal scheme Keats Close, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Kenilworth Gardens, Hayes 01-Jan-88 Barnhill Formal scheme with signs and lines Kenmore Crescent, Hayes 01-Nov-89 Charville Formal scheme with signs and lines Kennett Drive, Hayes 02-Mar-00 Yeading Enforcement suspended pending installation of formal scheme Kings Road, West Drayton 16-Nov-00 West Drayton Enforcement suspended pending installation of formal scheme Kingston Avenue, West Drayton 11-Jun-01 Yiewsley Enforcement suspended pending installation of formal scheme Kingsway, Hayes 15-Apr-93 Botwell Enforcement suspended pending installation of formal scheme Laburnum Avenue, Yiewsley 01-Nov-89 Yiewsley Formal scheme with signs and lines Laburnum Road, Harlington 01-Nov-87 Pinkwell Formal scheme with signs and lines Lancaster Walk, Hayes 11-Jun-03 Botwell Enforcement suspended pending installation of formal scheme David Knowles, May 2025 Page22 Street Date scheme approved14 Ward (old ward names) Comments Langdale Drive, Hayes 23-Mar-92 Charville Formal scheme with signs and lines Langland Court, Northwood 12-Oct-11 Northwood Enforcement suspended pending installation of formal scheme Langley Crescent, Harlington 01-Nov-87 Heathrow Villages Formal scheme with signs and lines Lansbury Drive, Hayes 05-Jun-89 Charville Formal scheme with signs and lines, new standalone scheme outside Nos. 25 to 35 Lansdowne Road, Hillingdon 26-Feb-98 Botwell Formal scheme with signs and lines Larch Crescent, Hayes 13-Feb-96 Yeading Formal scheme with signs and lines Lavender Rise, West Drayton 13-Jan-92 West Drayton Formal scheme with signs and lines Lawrence Drive, Ickenham 16-Jul-98 Ickenham Enforcement suspended pending installation of formal scheme Lea Crescent, Ruislip 18-Jan-96 South Ruislip Enforcement suspended pending installation of formal scheme Leaholme Waye, Ruislip 19-Sep-96 West Ruislip Enforcement suspended pending installation of formal scheme Leamington Place, Hayes 01-Nov-89 Charville Formal scheme with signs and lines Lees Road, Hillingdon 23-Mar-92 Brunel Formal scheme with signs and lines Leybourne Road, Hillingdon 18-Jan-96 Hillingdon East Enforcement suspended pending installation of formal scheme Leys Close, Harefield 12-Mar-96 Harefield Enforcement suspended pending installation of formal scheme Lime Avenue, Yiewsley 16-Nov-99 Yiewsley Enforcement suspended pending installation of formal scheme Lime Grove, Hayes 21-Apr-91 Botwell Formal scheme with signs and lines Long Lane, Hillingdon East Ward 23-Mar-92 Hillingdon East Formal scheme with signs and lines Long Lane, Uxbridge North Ward 23-Mar-92 Uxbridge North Formal scheme with signs and lines Longford Gardens, Hayes 02-Mar-00 Yeading Enforcement suspended pending installation of formal scheme Longmead Road, Hayes 10-Mar-99 Townfield Enforcement suspended pending installation of formal scheme Malvern Road, Harlington 20-Jun-96 Heathrow Villages Enforcement suspended pending installation of formal scheme Mansfield Drive, Hayes 01-Nov-89 Charville Formal scheme with signs and lines Maple Road, Yeading 16-Nov-99 Yeading Enforcement suspended pending installation of formal scheme Marian Close, Hayes 09-Sep-99 Yeading Enforcement suspended pending installation of formal scheme Marlborough Road, Hillingdon 06-Jul-04 Hillingdon East Enforcement suspended pending installation of formal scheme Marlow Gardens, Hayes 01-Apr-89 Pinkwell Formal scheme with signs and lines Marshall Drive, Hayes 15-Apr-93 Barnhill Enforcement suspended pending installation of formal scheme Marsworth Close, Yeading 09-Sep-99 Yeading Enforcement suspended pending installation of formal scheme Marvell Avenue, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Maxwell Road, West Drayton 19-Sep-94 Heathrow Villages Enforcement suspended pending installation of formal scheme David Knowles, May 2025 Page23 Street Date scheme approved14 Ward (old ward names) Comments Mayfield Close Uxbridge 22-Nov-05 Hillingdon East Enforcement suspended pending installation of formal scheme Maygoods Lane, Cowley Area 16-Nov-99 Brunel Enforcement suspended pending installation of formal scheme Meadowview Road, Hayes 20-Sep-01 Charville Enforcement suspended pending installation of formal scheme Mellow Lane East, Hayes 11-Mar-97 Hillingdon East On southern side only between its junction with Hayes End Drive westwards to the footpath to Meadow View Road ( o/s 25 Mellow Lane East). Middleton Road, Hayes 09-Sep-99 Botwell Formal scheme with signs and lines Middleton Road, Hayes 04-Feb-91 Botwell Formal scheme with signs and lines Midhurst Gardens, Hillingdon 16-Nov-99 Hillingdon East Enforcement suspended pending installation of formal scheme Milton Close, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Milverton drive, Ickenham 25-Feb-05 Ickenham Enforcement suspended pending installation of formal scheme Misbourne Road, Hillingdon 20-Sep-01 Uxbridge North Enforcement suspended pending installation of formal scheme Monmouth Road, Harlington 01-Nov-87 Pinkwell Formal scheme with signs and lines Montcalm Close, Yeading 11-Jun-01 Yeading Enforcement suspended pending installation of formal scheme Moorland Road, Harmondsworth 16-Nov-00 Heathrow Villages Enforcement suspended pending installation of formal scheme Moray Avenue, Hayes 24-Apr-91 Botwell Formal scheme with signs and lines Morello Avenue, Hillingdon 04-Feb-91 Brunel Formal scheme with signs and lines Morrison Road, Hayes 05-Jun-00 Barnhill Enforcement suspended pending installation of formal scheme Moston Close, Hayes 16-Nov-00 Pinkwell Enforcement suspended pending installation of formal scheme Mount Pleasant, Harefield 04-Feb-91 Harefield Formal scheme with signs and lines Napier Close, West Drayton 01-Apr-89 West Drayton Formal scheme with signs and lines Nelson Road, Hillingdon 22-Nov-04 Hillingdon East Enforcement suspended pending consideration of a petition by the Cabinet Member for Planning and Transportation. New Peachey Lane, Cowley Area 16-Nov-99 Brunel Enforcement suspended pending installation of formal scheme Newlyn Close, Hillingdon 02-Apr-96 Brunel Enforcement suspended pending installation of formal scheme Newman Road, Hayes 14-Feb-92 Townfield Formal scheme with signs and lines Newport Road, Hayes 02-Aug-94 Charville Enforcement suspended pending installation of formal scheme Nicholls Avenue, Hillingdon 12-Mar-96 Brunel Enforcement suspended pending installation of formal scheme Nine Elms Avenue, Cowley 16-Nov-99 Brunel Enforcement suspended pending installation of formal scheme Nine Elms Close, Cowley 16-Nov-99 Brunel Enforcement suspended pending installation of formal scheme Normandy Drive Hayes 20-Jul-07 Botwell Enforcement suspended pending installation of formal scheme David Knowles, May 2025 Page24 Street Date scheme approved14 Ward (old ward names) Comments North Hyde Gardens, Hayes 29-Apr-91 Botwell Formal scheme with signs and lines North Road, West Drayton 28-Aug-02 West Drayton Enforcement suspended pending installation of formal scheme, INCLUDING FOR VEHICLES OVER 1525kg. Oakdene Road, Hillingdon 05-Dec-96 Hillingdon East Enforcement suspended pending installation of formal scheme Oakington Avenue, Hayes 04-Oct-91 Pinkwell Formal scheme with signs and lines Oakleigh Road, Hillingdon 16-Nov-99 Hillingdon East Enforcement suspended pending installation of formal scheme Oxford Avenue, Harlington 20-Nov-01 Heathrow Villages Enforcement suspended pending installation of formal scheme Padcroft Road, West Drayton 06-Feb-92 Yiewsley Formal scheme with signs and lines Park Lane, Harefield 04-Feb-91 Harefield Formal scheme with signs and lines Park Lane, Hayes 04-Feb-91 Charville Formal scheme with signs and lines Park View Road, Hillingdon 15-Feb-99 Yiewsley Enforcement suspended BETWEEN NOS 55 AND 65 ONLY pending installation of formal scheme Parkfield Avenue, Hillingdon 04-Mar-98 Hillingdon East Enforcement suspended pending installation of formal scheme Parsonage Close, Hayes 09-Sep-99 Townfield Enforcement suspended pending installation of formal scheme Pear Tree Avenue, Yiewsley 01-Apr-89 Yiewsley Formal scheme with signs and lines Peerless Drive, Harefield 08-Mar-91 Harefield Formal scheme with signs and lines Peerless Drive, Harefield 28-Aug-02 Harefield Enforcement suspended pending installation of formal scheme, INCLUDING FOR VEHICLES OVER 1525kg. Pendell Avenue, Harlington 01-Nov-87 Heathrow Villages Formal scheme with signs and lines Penzance Close, Harefield 01-Feb-90 Harefield Formal scheme with signs and lines Perry Close, Uxbridge 30-Apr-09 Yiewsley Exemption outside Flats 17-32 Perry Close, Uxbridge Petworth Gardens, Hillingdon 18-Jan-96 Hillingdon East Enforcement suspended pending installation of formal scheme Phelps Way, Harlington 01-Nov-87 Pinkwell Formal scheme with signs and lines Pield Heath Avenue, Hillingdon 05-Jun-00 Brunel Enforcement suspended pending installation of formal scheme Pine Place, Hayes 13-Nov-95 Charville Enforcement suspended pending installation of formal scheme Pond Close, Harefield 11-Mar-97 Harefield Enforcement suspended pending installation of formal scheme Princes Park Avenue, Hayes 29-Apr-91 Botwell Formal scheme with signs and lines Princes Park Circle, Hayes 04-Feb-91 Botwell Formal scheme with signs and lines Princes Park Parade, Hayes 08-Apr-05 Botwell Enforcement suspended pending installation of formal scheme Printinghouse Lane, Hayes 01-Mar-01 Botwell Enforcement suspended pending installation of formal scheme David Knowles, May 2025 Page25 Street Date scheme approved14 Ward (old ward names) Comments Priory Close, Harefield 04-Feb-91 Harefield Formal scheme with signs and lines Queens Road, Hayes 16-Nov-99 Botwell Enforcement suspended pending installation of formal scheme Queens Road, West Drayton 10-Mar-99 West Drayton Enforcement suspended pending installation of formal scheme Raleigh Avenue, Hayes 06-Jun-89 Barnhill Formal scheme with signs and lines Ravenswood Park, Northwood 16-Nov-00 Northwood Hills Enforcement suspended pending installation of formal scheme Repton Avenue, Hayes 26-Nov-98 Pinkwell Enforcement suspended pending installation of formal scheme Reynolds Road, Hayes 28-Oct-96 Yeading Formal scheme with signs and lines Richards Close, Harlington 10-Mar-99 Heathrow Villages Enforcement suspended pending installation of formal scheme Rickard Close, West Drayton 18-Aug-05 West Drayton Enforcement suspended pending installation of formal scheme Roker Park Avenue, Ickenham 10-Mar-99 Ickenham Enforcement suspended pending installation of formal scheme Rosedale Avenue, Hayes 09-Sep-99 Botwell Formal scheme with signs and lines Roseville Road, Harlington 01-Nov-87 Pinkwell Formal scheme with signs and lines Ross Close, Hayes 01-Apr-89 Pinkwell Formal scheme with signs and lines Rostrever Gardens, Hayes 28-Nov-96 Botwell Formal scheme with signs and lines Royal Lane 09-Apr-94 Brunel Formal scheme with signs and lines Russell Gardens, Sipson 01-Mar-01 Heathrow Villages Enforcement suspended pending installation of formal scheme Rutland Road, Hayes 19-Sep-96 Pinkwell Enforcement suspended pending installation of formal scheme Rutters Close, West Drayton 09-Sep-99 West Drayton Enforcement suspended ON EASTERN FOOTWAY OF WESTERN/EASTERN ARMS AND ON BOTH SIDES IN CENTRAL ARM on pending installation of formal scheme Ryefield Avenue, Hillingdon 13-Nov-97 Hillingdon East Enforcement suspended pending installation of formal scheme Sandow Crescent, Hayes 02-Jul-96 Botwell Formal scheme with signs and lines Saunton Avenue, Hayes 08-Nov-90 Heathrow Villages Formal scheme with signs and lines Saxony Parade, Hayes 16-Nov-00 Botwell Enforcement suspended pending installation of formal scheme Seaford Close, Ruislip 24-Mar-95 West Ruislip Enforcement suspended pending installation of formal scheme Seaton Road, Hayes 01-Apr-89 Pinkwell Formal scheme with signs and lines Sedley Grove, Harefield 19-Aug-97 Harefield Formal scheme with signs and lines Selan Gardens, Hayes 05-Jun-89 Barnhill Formal scheme with signs and lines Selan Gardens, Hayes 01-Mar-01 Barnhill Enforcement suspended pending installation of formal scheme Shakespeare Avenue, Hayes 20-Jun-96 Barnhill Formal scheme with signs and lines Shaldon Drive, South Ruislip 26-Feb-98 Cavendish Enforcement suspended pending installation of formal scheme Shelly Close, Hayes 25-May-89 Barnhill Formal scheme with signs and lines David Knowles, May 2025 Page26 Street Date scheme approved14 Ward (old ward names) Comments Silverdale Gardens, Hayes 02-Mar-00 Townfield Enforcement suspended ON THE TARMAC VERGES ONLY pending installation of formal scheme Sipson Road, Harlington 01-Oct-88 Heathrow Villages Formal scheme with signs and lines Snowdon Avenue, Uxbridge 12-Aug-97 Hillingdon East Enforcement suspended pending installation of formal scheme Southfield Close, Hillingdon 23-Mar-92 Brunel Formal scheme with signs and lines Spencer Avenue, Hayes 25-May-89 Barnhill Formal scheme with signs and lines St Annes Road, Harefield 11-Oct-90 Harefield Formal scheme with signs and lines St Christopher Road, Cowley 02-Apr-93 Brunel Formal scheme with signs and lines St David Close, Cowley 15-Sep-10 Brunel Enforcement suspended pending installation of formal scheme St Giles Avenue, Ickenham 21-Oct-13 Ickenham Formal scheme with compliant signs and lines St Martins Road, Cowley 13-Mar-96 West Drayton Enforcement suspended pending installation of formal scheme St Marys Close, Harefield 01-Oct-88 Harefield Formal scheme with signs and lines St Marys Road, Hayes 05-Jun-89 Townfield Formal scheme with signs and lines St Marys Walk, Hayes 05-Jun-89 Townfield Formal scheme with signs and lines St Matthew Close, Cowley 12-Mar-96 Brunel Enforcement suspended pending installation of formal scheme St Paul Close, Cowley 16-Jul-89 Brunel Formal scheme with signs and lines St Peters Road, Cowley 12-Mar-96 Brunel Enforcement suspended ON BOTH SIDES FROM THE JUNCTION OF MOORFIELD ROAD TO THE COMMON BOUNDARY OF NOS. 41 AND 43 ST PETERS ROAD pending installation of formal scheme - St. Martin Close, Cowley 28-Aug-02 West Drayton Enforcement suspended pending installation of formal scheme, INCLUDING FOR VEHICLES OVER 1525kg. Star Road, Hillingdon 26-Feb-98 Hillingdon East Enforcement suspended pending installation of formal scheme Stirling Road, Hayes 01-Mar-94 Townfield Formal scheme with signs and lines Stowe Crescent , Ruislip 28-Apr-15 West Ruislip Enforcement suspended pending installation of formal scheme - Outside No 10, 12, 14,16 and 18 except where waiting restrictions are in place. Strathearn Avenue, Harlington 01-Apr-87 Heathrow Villages Formal scheme with signs and lines Strone Wáy, Yeading 15-Apr-89 Yeading Enforcement suspended pending installation of formal scheme Stuart Crescent, Hayes 21-Sep-00 Botwell Enforcement suspended pending installation of formal scheme Sullivan Crescent, Harefield 04-Feb-91 Harefield Formal scheme with signs and lines Summerhouse Lane, Harmondsworth 26-Feb-96 Heathrow Villages Enforcement suspended pending installation of formal scheme Sutherland Avenue, Hayes 29-Apr-91 Botwell Formal scheme with signs and lines Sycamore Avenue, Hayes 29-Apr-91 Botwell Formal scheme with signs and lines Temple Park, Hillingdon 20-Sep-01 Brunel Enforcement suspended pending installation of formal scheme David Knowles, May 2025 Page27 Street Date scheme approved14 Ward (old ward names) Comments Thackeray Close, Hillingdon 04-Jan-05 Yiewsley Enforcement suspended pending consideration of a petition by the Cabinet Member for Planning and Transportation. The Crescent, Harlington 01-Apr-89 Heathrow Villages Formal scheme with signs and lines The Dingle, Hillingdon 09-Feb-91 Hillingdon East Formal scheme with signs and lines The Furrows, Harefield 04-Feb-91 Harefield Formal scheme with signs and lines The Glebe, West Drayton 04-Aug-97 Heathrow Villages Enforcement suspended pending installation of formal scheme The Green, West Drayton 18-Aug-05 West Drayton Enforcement suspended pending installation of formal scheme The Larches, Hillingdon 01-Oct-96 Hillingdon East Formal scheme with signs and lines The Oaks , Hayes 15-Jan-07 Hillingdon East Enforcement suspended pending installation of formal scheme Thorton Avenue, West Drayton 25-Feb-05 West Drayton Enforcement suspended pending installation of formal scheme, exemption only valid between junction of Bell Avenue and East Road Tiptree Road Ruislip 05-Dec-05 South Ruislip Enforcement suspended pending installation of formal scheme Towers Avenue, Hillingdon 09-Sep-99 Hillingdon East Enforcement suspended pending installation of formal scheme Townfield Road, Hayes 26-Nov-98 Townfield Enforcement suspended pending installation of formal scheme Tudor Square, Hayes 21-Sep-00 Botwell Enforcement suspended pending installation of formal scheme Uxbridge Road, Hillingdon 23-Mar-92 Barnhill Formal scheme with signs and lines Vincent Close, Sipson 19-Sep-96 Heathrow Villages Enforcement suspended pending installation of formal scheme Violet Avenue, Hillingdon 20-Jan-95 Yiewsley Formal scheme with signs and lines Warley Avenue, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Warley Road, Hayes 01-Nov-89 Barnhill Formal scheme with signs and lines Warwick Crescent, Hayes 06-Jan-89 Charville Formal scheme with signs and lines Waverley Close, Hayes 16-Nov-99 Pinkwell Enforcement suspended pending installation of formal scheme Waylands, Hayes 28-Aug-02 Botwell Enforcement suspended pending installation of formal scheme, INCLUDING FOR VEHICLES OVER 1525kg. Weald Road, Hillingdon 20-Sep-01 Uxbridge North Enforcement suspended pending installation of formal scheme Wentworth Crescent, Hayes 01-Apr-89 Pinkwell Formal scheme with signs and lines West Avenue, Hayes 04-Feb-91 Townfield Formal scheme with signs and lines West Drayton Road, Hillingdon 20-Nov-90 Botwell Enforcement suspended pending installation of formal scheme Westacott, Hayes 20-Jun-96 Charville Enforcement suspended pending installation of formal scheme Westcott Way, Uxbridge 10-Mar-99 Uxbridge South Enforcement suspended pending installation of formal scheme Westwood Close, Ruislip 23-Jun-04 West Ruislip Enforcement suspended AT THE EASTERN END OF WESTWOOD CLOSE ON THE SW & SE SIDES OF THE CENTRAL GRASSED AREA pending installation of formal scheme David Knowles, May 2025 Page28 Street Date scheme approved14 Ward (old ward names) Comments White Heart Avenue, Hillingdon 04-Feb-91 Brunel Formal scheme with signs and lines Whitethorn Avenue, Yiewsley 01-Nov-89 Yiewsley Formal scheme with signs and lines Whittington Avenue, Hayes 02-Nov-88 Barnhill Formal scheme with signs and lines Willow Avenue, Yiewsley 09-Sep-93 Yiewsley Enforcement suspended pending installation of formal scheme Willow Tree Lane, Hayes 11-Mar-97 Yeading Enforcement suspended pending installation of formal scheme Wilmar Close, Hayes 11-Mar-97 Charville Enforcement suspended pending installation of formal scheme Winchester Road, Harlington 20-Nov-01 Heathrow Villages Enforcement suspended pending installation of formal scheme Windsor Avenue, Hillingdon 13-Nov-97 Hillingdon East Enforcement suspended pending installation of formal scheme Windsor Close, Northwood 09-Sep-99 Northwood Hills Enforcement suspended pending installation of formal scheme Windsor Gardens, Hayes 06-Jan-89 Pinkwell Formal scheme with signs and lines Windsor Park Road, Harlington 01-Nov-89 Heathrow Villages Formal scheme with signs and lines Wolfe Close, Hayes 16-Jul-98 Barnhill Enforcement suspended pending installation of formal scheme Wooburn Close, Hayes 18-Oct-95 Brunel Enforcement suspended pending installation of formal scheme Wood End Green Road, Hayes TBA Botwell Enforcement suspended pending installation of formal scheme Wood Stock Gardens, Hayes 06-Jan-84 Charville Formal scheme with signs and lines Woodcroft Crescent, Hillingdon 26-Nov-98 Hillingdon East Enforcement suspended pending installation of formal scheme Woodhouse Close, Hayes 15-Jan-07 Pinkwell Enforcement suspended pending installation of formal scheme Woodrow Avenue, Hayes 01-Dec-88 Charville Formal scheme with signs and lines Wrays Way, Hayes 01-Nov-89 Charville Formal scheme with signs and lines Wyteleaf Close, Ruislip 19-Sep-96 West Ruislip Enforcement suspended pending installation of formal scheme Yeading Lane, Hayes 11-Mar-97 Barnhill Enforcement suspended pending installation of formal scheme, INCLUDING IN THE SERVICE ROAD ADJACENT TO THE SHOPS York Avenue, Hayes 01-Mar-01 Botwell Enforcement suspended pending installation of formal scheme

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110. Forward Plan PDF 323 KB
Councillor Scott Farley requested further information in respect of two items on the Forward Plan – the Out of Hours service and HMOs. It was agreed that Democratic Services would follow up on this and revert to Cllr Farley directly. RESOLVED: That the Forward Plan be noted.
📄 Forward Plan PDF 323 KB
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Residents’ Services Select Committee – 9 September 2025 Classification: Public CABINET FORWARD PLAN Committee name Residents’ Services Select Committee Officer reporting Liz Penny, Democratic Services Officer Papers with report Appendix A – Latest Forward Plan Ward As shown on the Forward Plan HEADLINES To monitor the Cabinet’s latest Forward Plan which sets out key decisions and other decisions to be taken by the Cabinet collectively and Cabinet Members individually over the coming year. The report sets out the actions available to the Committee. RECOMMENDATION That the Residents’ Services Select Committee notes the Cabinet Forward Plan. SUPPORTING INFORMATION The Cabinet Forward Plan is published monthly, usually around the first or second week of each month. It is a rolling document giving the required public notice of future key decisions to be taken. Should a later edition of the Forward Plan be published after this agenda has been circulated, Democratic Services will update the Committee on any new items or changes at the meeting. As part of its Terms of Reference, each Select Committee should consider the Forward Plan and, if it deems necessary, comment as appropriate to the decision -maker on the items listed which relate to services within its remit. For reference, the Forward Plan helpfully details which Select Committee’s remit covers the relevant future decision item listed. The Select Committee’s monitoring role of the Forward Plan can be undertaken in a variety of ways, including both pre-decision and post-decision scrutiny of the items listed. The provision of advance information on future items listed (potentially also draft reports ) to the Committee in advance will often depend upon a variety of fact ors including timing or feasibility, and ultimately any such request would rest with the relevant Cabinet Member to decide. However, the 2019 Protocol on Overview & Scrutiny and Cabinet Relations (part of the Hillingdon Constitution) does provide guidance to Cabinet Members to:  Actively support the provision of relevant Council information and other requests from the Committee as part of their work programme.  Where feasible, provide opportunities for committees to provide their input on forthcoming executive reports as set out in the Forward Plan to enable wider pre -decision scrutiny (in addition to those statutorily required to come before committees , i.e. policy framework documents – see para. below). As mentioned above, there is both a constitutional and statutory requirement for Select Committees to provide comments on the Cabinet’s draft budget and policy framework proposals after publication. These are automatically scheduled in advance to multi-year work programmes. Residents’ Services Select Committee – 9 September 2025 Classification: Public Therefore, in general, the Committee may consider the following actions on specific items listed on the Forward Plan: Committee action When How 1 To provide specific comments to be included in a future Cabinet or Cabinet Member report on matters within its remit. As part of its pre-decision scrutiny role, this would be where the Committee wishes to provide its influence and views on a particular matter within the formal report to the Cabinet or Cabinet Member before the decision is made. This would usually be where the Committee has previously considered a draft report or the topic in detail, or where it considers it has sufficient information already to provide relevant comments to the decision-maker. These would go within the standard section in every Cabinet or Cabinet Member report called “Select Committee comments”. The Cabinet or Cabinet Member would then consider these as part of any decision they make. 2 To request further information on future reports listed under its remit. As part of its pre-decision scrutiny role, this would be where the Committee wishes to discover more about a matter within its remit that is listed on the Forward Plan. Whilst such advance information can be requested from officers, the Committee should note that information may or may not be available in advance due to various factors, including timescales or the status of the drafting of the report itself and the formulation of final recommendation(s). Ultimately, the provision of any information in advance would be a matter for the Cabinet Member to decide. This would be considered at a subsequent Select Committee meeting. Alternatively, information could be circulated outside the meeting if reporting timescales require this. Upon the provision of any information, the Select Committee may then decide to provide specific comments (as per 1 above). 3 To request the Cabinet Member considers providing a draft of the report, if feasible, for the Select Committee to consider prior to it being considered formally for decision. As part of its pre-decision scrutiny role, this would be where the Committee wishes to provide an early steer or help shape a future report to Cabinet, e.g., on a policy matter. Whilst not the default position, Select Committees do occasionally receive draft versions of Cabinet reports prior to their formal consideration. The provision of such draft reports in advance may depend upon different factors, e.g., the timings required for that decision. Ultimately any request to see a draft report early would need the approval of the relevant Cabinet Member. Democratic Services would contact the relevant Cabinet Member and Officer upon any such request. If agreed, the draft report would be considered at a subsequent Select Committee meeting to provide views and feedback to officers before they finalise it for the Cabinet or Cabinet Member. An opportunity to provide specific comments (as per 1 above) is also possible. 4 To identify a forthcoming report that may merit a post- decision review at a later Select Committee meeting As part of its post-decision scrutiny and broader reviewing role, this would be where the Select Committee may wish to monitor the implementation of a certain Cabinet or Cabinet Member decision listed/taken at a later stage, i.e., to review its effectiveness after a period of 6 months. The Committee should note that this is different to the use of the post-decision scrutiny ‘call-in’ power which seeks to ask the Cabinet or Cabinet Member to formally re-consider a decision up to 5 working days after the decision notice has been issued. This is undertaken via the new Scrutiny Call-in App members of the relevant Select Committee. The Committee would add the matter to its multi-year work programme after a suitable time has elapsed upon the decision expected to be made by the Cabinet or Cabinet Member. Relevant service areas may be best to advise on the most appropriate time to review the matter once the decision is made. Residents’ Services Select Committee – 9 September 2025 Classification: Public BACKGROUND PAPERS  Protocol on Overview & Scrutiny and Cabinet relations adopted by Council 12 September 2019  Scrutiny Call-in App

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📄 Public Forward Plan - August 2025 , item 110. PDF 210 KB
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Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) SI Cabinet decisions by the Leader of the Council As there is no Cabinet meeting in August, the Leader of the Council may take decisions on behalf of the Cabinet or key decisions under urgency procedures, if required. Various Aug-25 Cllr Ian Edwards - Leader of the Council TBC Democratic Services Public / Private - TBC 40 Review of the Out of Hours Noise Service Following the Council's consideration of the budget in February 2025, the Cabinet Member will consider a report regarding a review of the Out of Hours Noise Service and whether to continue this aspect of the services' operation. All Aug-25 Cllr Eddie Lavery - Community & Environment Residents' Services Richard Webb Dan Kennedy Public 17 Annual Lettings Plan The Cabinet Member will consider approval of a lettings policy and plan in support of delivering the Council's Temporary Accommodation Action Plan. All Aug-25 Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Adam Stephenson / Debbie Weller / Roy Dunbar Dan Kennedy Public 57 Parking Services Pay and Display Machine Contract Extension The Cabinet Members will determine whether to extend the current contract for parking pay and display machine maintenance and support and, if so, the period of the contract extension. All Aug-25 Cllr Ian Edwards - Leader of the Council / Cllr Eddie Lavery - Community & Environment Residents' Services Richard Webb Dan Kennedy Private (3) 12 Local List of Architectural and Historical Importance Following Cabinet consideration in April 2024 and a decision to defer any designation on the site, the Cabinet Member, in consultation with the Leader, will consider a proposal to locally list the North Hayes Telephone Exchange. Hayes Town Aug-25 Cllr Ian Edwards - Leader of the Council / Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Antonia Whatmore, Mathieu Rogers Karrie Whelan Public 58 Provision of a tree maintenance service on behalf of the Council Cabinet Members will be asked to consider the contract extension for the specialist tree maintenance service undertaken on behalf of the Council All Aug-25 Cllr Ian Edwards - Leader of the Council / Cllr Eddie Lavery - Community & Environment Residents' Services Sophie Coughlan / Allison Mayo Karrie Whelan Private (3) SEPTEMBER 2025 Decision-Maker Cabinet Member Lead & Officers AUGUST 2025 (no Cabinet meeting) 1 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers 42 Outcome of Housing Inspection A recent housing inspection in Hillingdon was conducted by the Regulator of Social Housing and focused on the Council’s Landlord Service. Cabinet will consider the outcome of the inspection and any recommendations. N/A NEW ITEM 18 September Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Sam Strong / Shaheen Mahtabuddi n Dan Kennedy Public 72 Hillingdon’s membership of the West London Economic Prosperity Board The West London Economic Prosperity Board is a joint committee of West London boroughs that collaborates to drive inclusive economic growth, investment, and regeneration across the sub- region by coordinating strategic planning, infrastructure, and skills development initiatives. Cabinet will consider the Council's participation. All NEW ITEM 18 September Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Mathieu Rogers Karrie Whelan Public 61 Provision of veterinary services (Imported Food Office) on behalf of the London Borough of Hillingdon Cabinet will be asked to consider the tender for the provision of veterinary services operating out of the Imported Food Office at Heathrow Airport. Heathrow Villages 18 September Cllr Eddie Lavery - Community & Environment Residents' Services Samantha Doherty / Allison Mayo Dan Kennedy Private (3) 23 Annual Performance Report Cabinet will receive an annual report performance report, setting out how the Council is delivering on key service metrics and the Council Strategy. All 18 September All Cabinet Members All Ian Kavanagh Matthew Wallbridge Public 24 Temporary Accommodation Action Plan Monitoring Cabinet will receive a quarterly update, or at a frequency as determined by the Cabinet Member, on progress on the delivery of the Temporary Accommodation Strategy and Action Plan presented to Cabinet in February 2025. This will be aligned with the Homelessness Prevention and Rough Sleeping Strategy and the Medium-Term Financial Strategy, which is to include details of actions taken to bring empty homes across the Borough back into occupation. All 18 September Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Debbie Weller Dan Kennedy Public 2 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers 28a Statement of Licensing Policy (POLICY FRAMEWORK) Every 5 years the Council is required to review its Licensing Policy, which Council officers and Licensing Sub-Committee operate within when making such licensing decisions. This is policy framework document under the Council's Constitution so it will be subject to statutory public consultation including by the relevant select committee and Licensing Committee, before further Cabinet, and ultimately full Council, consideration. All 18 September 22 January 2026 - adoption Cllr Eddie Lavery - Community & Environment Residents' Services P - Daniel Ferrer / Stephanie Waterford Daniel Kennedy Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 18 September TBC TBC Democratic Services Public 43 Private Sector Housing Strategy The Cabinet Member will consider a strategy for the Council's approach to regulating the private rented housing sector to ensure residents in rented properties in the borough have safe and secure accommodation and that property conditions meet relevant standards. The strategy will also consider the implications of the reforms of the sector expected through the implementation of the Renters Rights Bill, and how the Council's Private Sector Housing team will support work to ensure empty properties in the Borough are returned to use. All NEW ITEM September Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Richard Webb Dan Kennedy Public 73 Rural Activities Garden Centre Following Cabinet's decision to close retail operations on 26 June, following further consultation and engagement with those in receipt of assessed social care services and those who attend the RAGC as volunteers on proposals to relocate services, under delegated authority the Cabinet Member will make a decision on the future of the RAGC site and relocation of service provision accordingly. Colham & Cowley NEW ITEM September Cllr Eddie Lavery - Community & Environment Residents' Services / Health & Social Care Steve Brown Karrie Whelan Public OCTOBER 2025 3 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers 46a Community Safety Strategy (Policy Framework) Cabinet will consider a draft Strategy for consultation. The strategy, developed through the Safter Hillingdon Partnership, is a multi-agency plan that sets out how the Council and its partners will work together to reduce crime, anti-social behaviour, and promote safer communities. This is policy framework document under the Council's Constitution so it will be subject to statutory public consultation including by the relevant select committee, before further Cabinet, and ultimately full Council, consideration. All NEW ITEM 23 October 26 February 2026 Cllr Eddie Lavery - Community & Environment Residents' Services Richard Webb Dan Kennedy Public 45a Housing Strategy (Policy Framework) The Housing Strategy is a key policy framework document and provides the borough's strategic direction and priorities for housing services. Cabinet will approve commencement of formal consultation process. This is policy framework document under the Council's Constitution so it will be subject to statutory public consultation including by the relevant select committee, before further Cabinet, and ultimately full Council, consideration. All NEW ITEM 23 October 26 February 2026 Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Debbie Weller Dan Kennedy Public 82a West London Waste Plan Regulation 18 Consultation (policy framework) To seek Cabinet approval for Regulation 18 stage public consultation on the West London Waste Plan which is being reviewed. This is policy framework document under the Council's Constitution so it will be subject to statutory public consultation including by the relevant select committee, before further Cabinet, and ultimately full Council, consideration. This will be in accordance with a timetable with other West London Boroughs. All NEW ITEM 23 October Provisional - November 2026 Cllr Eddie Lavery - Community & Environment / Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Gavin Polkinghorn Karrie Whelan Public 4 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers 74 Hillingdon Parking Strategy The Cabinet will consider a Parking Strategy following public consultation. A parking strategy will seek to establish a framework through which the Council will provide a fair, accessible, and sustainable parking service that supports residents, local businesses, and visitors, while contributing to Hillingdon’s wider transport, economic, environmental, and land use goals. All NEW ITEM 23 October Cllr Eddie Lavery - Residents' Services Residents' Services Richard Webb Dan Kennedy Public 30 Strategic Climate Action Plan Hillingdon Council passed a Climate Change Declaration at its full Council meeting on 16 January 2020 which set out the ambition to become carbon neutral across the Council’s services by 2030. Cabinet will receive a progress update on it's latest Action Plan. All 23 October Cllr Eddie Lavery - Residents' Services Residents' Services Ian Thynne Karrie Whelan Public SI Reports from Select Committees Reports, findings and recommendations for consideration by the Cabinet, when referred from the appropriate Committee. All 23 October TBC TBC Democratic Services Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 23 October TBC TBC Democratic Services TBC Public 84a Local Plan - Draft for consultation (policy framework) To seek Cabinet agreement to undertake a public consultation on the Local Plan at Draft Plan stage in line with Regulation 18 of the Town and Country Planning (Local Planning) (England) Regulations. This is policy framework document under the Council's Constitution so it will be subject to statutory public consultation including by the relevant select committee, before further Cabinet, and ultimately full Council, consideration. All NEW ITEM 20 November 14 May 2026 Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Gavin Polkinghorn Karrie Whelan Public NOVEMBER 2025 5 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers 33 Tender contract for the collection & treatment of Co- mingled dry mixed recycling Cabinet will receive an update on the current position within the dry mixed recycling materials market and potential legislative changes which may impact the way that the Council operates its recycling collections in the future. In considering this, Cabinet will consider a supplier for such services, after competitive tender. All 20 November Cllr Eddie Lavery - Residents' Services Residents' Services Daniel Long Karrie Whelan Private (3) SI Reports from Select Committees Reports, findings and recommendations for consideration by the Cabinet, when referred from the appropriate Committee. All 20 November TBC TBC Democratic Services Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 20 November TBC TBC Democratic Services TBC Public 44 Homelessness and Rough Sleeping Strategy Cabinet will consider an updated Strategy, setting out the Council’s long-term approach to preventing homelessness and reducing rough sleeping by improving access to housing, support services, and early intervention. All NEW ITEM 18 December Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Debbie Weller Dan Kennedy Public 24 Temporary Accommodation Action Plan Monitoring Cabinet will receive a quarterly update, or at a frequency as determined by the Cabinet Member, on progress on the delivery of the Temporary Accommodation Strategy and Action Plan presented to Cabinet in February 2025. This will be aligned with the Homelessness Prevention and Rough Sleeping Strategy and the Medium-Term Financial Strategy, which is to include details of actions taken to bring empty homes across the Borough back into occupation. All 18 December Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Debbie Weller Dan Kennedy Public DECEMBER 2025 6 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers 36 Infrastructure Funding Statement Cabinet will receive an annual report setting out the Council's Infrastructure Funding Statement, a document it is required to publish which also monitors spending on section 106 (developer contribution) monies along with the Community Infrastructure levy over the past year. All 18 December Cllr Steve Tuckwell - Planning, Housing & Growth Residents' Services Andrew Tebbutt Karrie Whelan Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private and confidential matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 18 December TBC TBC Democratic Services Public SI Reports from Select Committees Reports, findings and recommendations for consideration by the Cabinet, when referred from the appropriate Committee. All 18 December TBC TBC Democratic Services Public 28b Statement of Licensing Policy (POLICY FRAMEWORK) Every 5 years the Council is required to review its Licensing Policy, which Council officers and Licensing Sub-Committee operate within when making such licensing decisions. Following consultation, Cabinet will consider recommending a reviewed Statement of Licensing Policy to the Full Council All 18 December 22 January 2026 - adoption Cllr Eddie Lavery - Community & Environment Residents' Services P - Daniel Ferrer / Stephanie Waterford Daniel Kennedy Public SI 2026/27 Budget and Future Medium-Term Financial Strategy (BUDGET FRAMEWORK) This report will set out the Medium Term Financial Strategy (MTFS), which includes the draft General Fund reserve budget and capital programme for 2026/27 for consultation, along with indicative projections for the following four years. This will also include the HRA rents for consideration and may include Council Tax Reduction Scheme proposals. Cabinet will also consider the outcome of consultation on proposed mid-year changes to fees and charges. All 18 December 26 February 2026 - adoption Cllr Martin Goddard - Finance & Transformation All Andy Goodwin Public JANUARY 2026 7 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers 46b Community Safety Strategy (Policy Framework) Following consultation, Cabinet will consider recommending to full Council a Community Safety Strategy. It is a multi-agency plan that sets out how the Council and its partners will work together to reduce crime, anti-social behaviour, and promote safer communities. All NEW ITEM 15 January 26 February 2026 Cllr Eddie Lavery - Community & Environment Residents' Services Richard Webb Dan Kennedy Public 45b Housing Strategy (Policy Framework) The Housing Strategy is a key policy framework document and provides the borough's strategic direction and priorities for housing services. Following consultation, Cabinet will consider the outcome, select committee comments and then recommend the final Strategy to Council for adoption. All NEW ITEM 15 January 26 February 2026 Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Debbie Weller Dan Kennedy Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private and confidential matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 15 January TBC TBC Democratic Services Public SI Reports from Select Committees Reports, findings and recommendations for consideration by the Cabinet, when referred from the appropriate Committee. All 15 January TBC TBC Democratic Services Public 28c Statement of Licensing Policy (POLICY FRAMEWORK) Every 5 years the Council is required to review its Licensing Policy, which Council officers and Licensing Sub-Committee operate within when making such licensing decisions. Following Cabinet consideration, full Council will consider the adoption of the Statement of Licensing Policy. All 22 January 2026 - adoption Cllr Eddie Lavery - Community & Environment Residents' Services P - Daniel Ferrer / Stephanie Waterford Daniel Kennedy Public SI Audit Committee Annual Report The Audit Committee is required to submit an annual report to Council outlining the Committee’s activities over the previous year. This report summarises the work of the Audit Committee and how it has undertaken its responsibilities in respect of: Internal Audit, External Audit, Counter Fraud, Risk Management and the Financial reporting process of the Statement of Accounts. N/A 22 January 2026 N/A N/A Democratic Services Matthew Wallbridge Public 8 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers SI Programme of Meetings for the next Municipal Year Each year the full Council agrees the programme of meetings for the ensuing Municipal Year, setting out the dates and times of Council, Cabinet and Committee meetings. N/A 22 January 2026 N/A N/A Lloyd White Public SI Council Tax-Base and Business Rates Forecast 2026/27 This report sets out the proposed Council Taxbase and Business Rates Forecast for the forthcoming financial year and in accordance with the legislation for approval by the full Council. The Council is required to calculate both its Council Taxbase as at 30 November 2023 and the Business Rates forecast for the forthcoming year by the end of January. All 22 January 2026 NA N/A Andy Goodwin Public 41 HRA Business Plan The Housing Revenue Account (HRA) business plan will set out a long-term financial strategy for managing council housing stock, maintain homes, fund improvements, and support new housing opportunities and development. All NEW ITEM 19 February Cllr Steve Tuckwell - Planning, Housing Growth / Cllr Jonathan Bianco - Corporate Services & Property Residents' Services Sam Strong Dan Kennedy Public 86 Houses of Multiple Occupation - consultation outcomes Subject to Cabinet's consideration in July 2025 and subsequent decisions of the matter, this proposed report to Cabinet will consider the outcomes of any consultations relating to the formation of an additional licensing policy and determinations on way forward. All NEW ITEM 19 February Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Richard Webb Dan Kennedy Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private and confidential matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 19 February TBC TBC Democratic Services Public SI Reports from Select Committees Reports, findings and recommendations for consideration by the Cabinet, when referred from the appropriate Committee. All 19 February TBC TBC Democratic Services Public FEBRUARY 2026 9 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers SI 2026/27 Budget and Future Medium-Term Financial Strategy (BUDGET FRAMEWORK) Following consultation, this report will set out the Medium Term Financial Strategy (MTFS), which includes the draft General Fund reserve budget and capital programme for 2026/27 for consultation, along with indicative projections for the following four years. This will also include the HRA rents for consideration and any proposals for the Council Tax Reduction Scheme. All 19 February 26 February 2026 - adoption Cllr Ian Edwards - Leader of the Council / Cllr Martin Goddard - Finance & Transformation All Andy Goodwin Public 46c Community Safety Strategy (Policy Framework) Council will consider adoption of the Strategy - a multi-agency plan that sets out how the Council and its partners will work together to reduce crime, anti-social behaviour, and promote safer communities. All NEW ITEM 26 February 2026 - adoption Cllr Eddie Lavery - Community & Environment Residents' Services Richard Webb Dan Kennedy Public 45c Housing Strategy (Policy Framework) The Housing Strategy is a key policy framework document and provides the borough's strategic direction and priorities for housing services. Full Council will consider it's adoption at this meeting. All NEW ITEM 26 February 2026 - adoption Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Debbie Weller Dan Kennedy Public SI Members' Allowances 2026/27 The Council is required to undertake an annual re- adoption of its Allowances Scheme and, in doing so give due regard to the recommendations made by the report of the Independent Panel on the Remuneration of Councillors in London. All 26 February 2026 N/A N/A Lloyd White Public 24 Temporary Accommodation Action Plan Monitoring Cabinet will receive a quarterly update, or at a frequency as determined by the Cabinet Member, on progress on the delivery of the Temporary Accommodation Strategy and Action Plan presented to Cabinet in February 2025. This will be aligned with the Homelessness Prevention and Rough Sleeping Strategy and the Medium-Term Financial Strategy, which is to include details of actions taken to bring empty homes across the Borough back into occupation. All 19 March Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Debbie Weller Dan Kennedy Public MARCH 2026 10 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers SI Reports from Select Committees Reports, findings and recommendations for consideration by the Cabinet, when referred from the appropriate Committee. All 19 March TBC TBC Democratic Services Public 84b Local Plan - Draft for consultation (policy framework) Following consultation Cabinet will consider the outcome and progress to the next stages of finalising the Council's updated Local Plan, recommending it to Council. All NEW ITEM 23 April 14 May 2026 - adoption Cllr Steve Tuckwell - Planning, Housing Growth Residents' Services Gavin Polkinghorn Karrie Whelan Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private and confidential matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 23 April TBC TBC Democratic Services Public SI Reports from Select Committees Reports, findings and recommendations for consideration by the Cabinet, when referred from the appropriate Committee. All 23 April TBC TBC Democratic Services Public SI Urgent Cabinet- level decisions & interim decision- making (including emergency decisions) The Leader of the Council has the necessary authority to make decisions that would otherwise be reserved to the Cabinet, in the absence of a Cabinet meeting or in urgent circumstances. Any such decisions will be published in the usual way and reported to a subsequent Cabinet meeting for ratification. The Leader may also take emergency decisions without notice, in particular in relation to the COVID-19 pandemic, which will be ratified at a later Cabinet meeting. Various Cabinet Member Decision - date TBC Cllr Ian Edwards - Leader of the Council TBC TBC Public / Private SI Release of Capital Funds The release of all capital monies requires formal Member approval, unless otherwise determined either by the Cabinet or the Leader. Batches of monthly reports (as well as occasional individual reports) to determine the release of capital for any schemes already agreed in the capital budget and previously approved by Cabinet or Cabinet Members TBC Cabinet Member Decision - date TBC Cllr Martin Goddard - Finance & Transformation (in conjunction with relevant Cabinet Member) All - TBC by decision made various Public but some Private (1,2,3) Schedule of Individual Cabinet Member Decisions that may be taken each month (standard items non key-decisions) APRIL 2026 11 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers SI Petitions about matters under the control of the Cabinet Cabinet Members will consider a number of petitions received by local residents and organisations and decide on future action. These will be arranged as Petition Hearings. TBC Cabinet Member Decision - date TBC All TBC Democratic Services Public SI To approve compensation payments To approve compensation payments in relation to any complaint to the Council in excess of £1000. n/a Cabinet Member Decision - date TBC All TBC various Private (1,2,3) SI Acceptance of Tenders To accept quotations, tenders, contract extensions and contract variations valued between £50k and £500k in their Portfolio Area where funding is previously included in Council budgets. n/a Cabinet Member Decision - date TBC Cllr Ian Edwards - Leader of the Council OR Cllr Martin Goddard - Finance & Transformation / in conjunction with relevant Cabinet Member TBC various Private (3) SI All Delegated Decisions by Cabinet to Cabinet Members, including tender and property decisions Where previously delegated by Cabinet, to make any necessary decisions, accept tenders, bids and authorise property decisions / transactions in accordance with the Procurement and Contract Standing Orders. TBC Cabinet Member Decision - date TBC All TBC various Public / Private (1,2,3) SI Chrysalis Programme of Environmental Improvements The Cabinet Member will be asked to consider the approval of projects. Various Cabinet Member Decision - date TBC Cllr Eddie Community & Environment Residents' Services Neil O'Connor Public SI External funding bids To authorise the making of bids for external funding where there is no requirement for a financial commitment from the Council. n/a Cabinet Member Decision - date TBC All TBC various Public SI Response to key consultations that may impact upon the Borough A standard item to capture any emerging consultations from Government, the GLA or other public bodies and institutions that will impact upon the Borough. Where the deadline to respond cannot be met by the date of the Cabinet meeting, the Constitution allows the Cabinet Member to sign-off the response. TBC Cabinet Member Decision - date TBC All TBC various Public 12 Status Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Full COUNCIL Cabinet Member(s) Responsible Relevant Select Committee Report Author Corporate Director Responsible Public or Private (with reason) Decision-Maker Cabinet Member Lead & Officers SI = Standard Item that may be considered each month/regularly The Cabinet's Forward Plan is an official document by the London Borough of Hillingdon, UK 13

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111. Work Programme PDF 227 KB
Democratic Services reminded Members that they had been invited to attend a financial scrutiny training session on 10 September from 18:00 hours. The training session would be held on Teams. RESOLVED: That the Work Programme be noted.
📄 Work Programme PDF 227 KB
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Residents’ Services Select Committee – 9 September 2025 Classification: Public WORK PROGRAMME Committee name Residents’ Services Select Committee Officer reporting Liz Penny, Democratic Services Officer Papers with report Appendix A – Work Programme Ward All HEADLINES To enable the Committee to note future meeting dates and to forward plan its work for the current municipal year. RECOMMENDATION: That the Residents’ Services Select Committee considers the Work Programme report and agrees any amendments. SUPPORTING INFORMATION 1. The Committee's meetings will start at 7pm and the witnesses attending each of the meetings may include representatives from external organisations, some of whom travel from outside of the Borough. Forthcoming meeting dates are as follows: Meeting Date Room 12 June 2025 CR6 15 July 2025 CR6 9 September 2025 CR5 6 November 2025 CR5 8 January 2026 CR5 18 February 2026 CR5 10 March 2026 CR5 22 April 2026 CR5 Site Visits Members of the Residents’ Services Select Committee have undertaken a number of site visits to include the CCTV room in the Civic Centre, Harlington Road Depot, Heathrow Imported Food Office, Hillingdon Fire Station, Botwell Leisure Centre, Breakspear Crem atorium, the Recycling Centre at Edmonton, visits with the Traffic Wardens and the Noise Team , the Platinum Jubilee Leisure Centre works and Heathrow Skills Academy. Implications on related Council policies The role of the Select Committees is to make recommendations on service changes and improvements to the Cabinet, who are responsible for the Council’s policy and direction. Residents’ Services Select Committee – 9 September 2025 Classification: Public How this report benefits Hillingdon residents Select Committees directly engage residents in developing policy proposals and recommendations to Cabinet - and as such, Committees seek to improve the way the Council provides services to residents. Financial Implications None at this stage. Legal Implications None at this stage. BACKGROUND PAPERS Nil.

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MULTI-YEAR WORK PROGRAMME 2022 - 2026 2025/26 2026/27 January February March April May June July September November January February March April May 14 19 13 22 No meeting 12 15 9 6 8 18 10 22 No meeting Review: Homeless Prevention and the Customer Journey Topic selection / scoping stage Witness / evidence / consultation stage Findings, conclusions and recommendations Findings Final review report agreement Final report Target Cabinet Reporting Cabinet IN PROGRESS: Major Review: tbc Topic selection / scoping stage Topic SelectionScoping Stage Witness / evidence / consultation stage Witness sessionWitness session Findings, conclusions and recommendations Findings Final review report agreement Final report Target Cabinet Reporting Cabinet Regular service & performance monitoring Budget and Spending Report (Dan, Karrie, Ceri and Bernard Ofori-Atta) X X X X X X X X X X Infrastructure Funding Statement Update (previously CIL Expenditure Monitoring - Annual Report & S106) each November - Julia Johnson X Budget Planning Report X Update on Strategic Climate Action Plan / Flood Prevention Works as per Flood Action Plan / Strategy - Ian T X Cabinet's Budget Proposals For Next Financial Year X Cabinet Forward Plan Monthly Monitoring X X X X X X X X X X X X Parking Annual Report - Richard Webb X Annual Performance Report (Ian Kavanagh) - DK and KW to attend to answer qus. X Annual Complaints Submission to the Housing Ombudsman Service (Rod Smith/Debbie W) - Sam Strong or Gary Penticost to present the report X One-off information items Animal Welfare X Consultation on Uxbridge Master Plan Housing Allocation Policy Consultation Draft Heathrow Investment X Abandoned Vehicles (Stephanie Waterford / Joanne Howells) X Regeneration of Town Centres (Chambers of Commerce, Hayes T Partnership, Uxb BID) X Noise Team Structure, success of enforcement measures and update on site visit (SW) X Review of Statement of Gambling Policy - policy framework consultation Sport for Young People - how the Council encourages participation in deprived areas X APCOA Parking Enforcement - income / contract cost (Freddie Mohammed) X The condition of allotments in the Borough X Statement of Licensing Policy (Policy Framework) (Cabinet paper) - Dan Ferrer X West London Waste Plan (Cabinet paper) - Gavin Polkinghorn X Community Safety Strategy (Cabinet paper) - Richard Webb X Local Plan (Planning Policy - Cabinet paper) - Gavin Polkinghorn X Housing Strategy (Policy Framework) - (Cabinet paper) - Sam Strong / Adam Stephenson X Housing Service Improvement Plan Update (Sam Strong / Dan K) X Hillingdon's Business Waste Service (Commercial) - update on performance (Marcus H) X Enforcement of PSPOs, Illegal Street Trading and FPNs issued X Crime & Disorder - Statutory Scrutiny (themed) Safer Hillingdon Partnership Development Safer Hillingdon Partnership Performance X X Past review delivery Update on Alley Gating Review X Update on Homeless Prevention and the Customer Journey Review X Update on Review of Empty Homes Council Tax Premium X Internal use only Report deadline Agenda publication date Committee Site Visits CCTV Control Room, Civic Centre (25 July 2022 and 4 November 2024) Botwell Leisure Centre (27 February 2024) Harlington Road Depot (28 September 2022) Weed Killing Contractor (6 June 2023) Heathrow Airport (Imported Food Office) (4 October 2022) Out of Hours Noise Team (1 November 2024) Hillingdon Fire Station (7 December 2022) Graffiti Removal Breakspear Crematorium (25 January 2023) Harefield and Yiewsley Civic Amenity Sites Traffic wardens / Abandoned Vehicles - 24 and 25 February 2025 at 5pm Canal Visit - 1 November 2023 The Battle of Britain Bunker (26 July 2023 at 6pm) Building Control Planning Enforcement HS2 Site Visit Dogs Trust Edmonton Recycling Centre (Tuesday 4 September 2024 - 09:45 - 10:45) Custody Suite - Polar Park, Heathrow Heathrow Employment and Skills Academy - (Wednesday 25 June 2025) Ruislip Lido Platinum Jubilee Leisure Centre Works (Wednesday 28 May 2025) Mortuary Residents' Services Select Committee

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