Residents' Services SC

Minutes RESIDENTS' SERVICES SELECT COMMITTEE 22 April 2026 Meeting held at Committee Room 5 - Civic Centre Committee Members Present: Councillors Peter Smallwood (Chair), Ekta Gohil (Vice-Chair), Darran Davies, Jas Dhot, Kamal Preet Kaur (Labour Lead), Elizabeth Garelick and Jagjit Singh Officers Present: Richard Webb (Director of Community Safety & Enforcement) Julia Johnson (Director of Planning and Sustainable Growth) Dan Kennedy (Corporate Director of Residents Services) Priscilla Simpson (Sport & Physical Activity Team Manager) Adam Stephenson (Assistant Director - Housing Needs & Homelessness) Debby Weller (Head of Housing Strategy and Policy) Michelle Greenidge (Private Sector Housing Manager) Stephanie Waterford (Head of Public Protection and Enforcement) Matt Davis (Director - Strategic & Operational Finance) Nish Narendran (Head of Service - Residents' Services) Kim Truelove (Senior Officer - Sport and Physical Activity) Mekaya Gittens (Sports and Physical Activity Officer) Liz Penny (Democratic Services Officer) 157. APOLOGIES FOR ABSENCE (Agenda Item 1) There were no apologies for absence. 158. DECLARATIONS OF INTEREST IN MATTERS COMING BEFORE THIS MEETING (Agenda Item 2) None. 159. TO RECEIVE THE MINUTES OF THE PREVIOUS MEETING (Agenda Item 3) RESOLVED: That the minutes of the meeting dated 10 March 2026 be agreed as an accurate record. 160. TO CONFIRM THAT THE ITEMS OF BUSINESS MARKED AS PART I WILL BE CONSIDERED IN PUBLIC AND THOSE MARKED PART II WILL BE CONSIDERED IN PRIVATE (Agenda Item 4) It was confirmed that all items of business were in Part I and w ould be considered in public. 161. BUDGET AND SPEND MONITORING (Agenda Item 5) Dan Kennedy - Corporate Director of Residents Services, Matt Davis – Director of Strategic & Operational Finance and Nish Narendran – Head of Service for Resi dents Services were in attendance to respond to Members’ queries in relation to the Budget and Spend Monitoring report. Members sought clarif ication regarding the reference to “favourable staffing movements” across green spaces, waste and planning and re generation, asking whether this indicated the removal of staff or redundancies. Officers explained that this wording usually reflected assumptions made earlier in the financial forecast about potential recruitment or additional staffing which had ultimatel y not been required. It was stated that this could result from ongoing budget and staffing reviews, changes in working practices, efficiencies, or alternative funding arrangements, such as grant funding, which removed the need to use the general fund to support a role. Councillors enquired whether “favourable staffing movements” could also refer to the addition of staff, rather than only the removal of staff from existing roles. It was confirmed that this was the case and, depending on how roles were funde d - such as through special initiatives, partner funding, or Section 106 planning obligations - the terminology did not indicate any reduction in staffing levels. Members sought further clarification regarding the statement that risks could not be quantified due to the costs of possible redundancies arising from savings. T hey asked whether the number of potential redundancies was known, how staff were being prepared for such eventualities, and what support was being provided. In response, it was advised t hat any business case for service change was always supported by a thorough evaluation of roles. It was explained that the outcomes could not b e confirmed until consultation processes had concluded and one -to-one discussions with staff had taken place. Off icers noted that redundancy was always treated as a last resort and that efforts were consistently made to explore alternative options, including redeployment to other services. It was further stated that redundancy numbers and associated costs were therefore always sought to be kept to a minimum. RESOLVED: That the Select Committee: 1. Noted the budget monitoring position as of January 2026 (Mont h 10) for the Council; and 2. Noted the budget monitoring position as of January 2026 (Month 10) for the services within the remit of the Residents’ Services Select Committee. 162. UPDATE ON THE COUNCIL'S LEGAL AND POLICY FRAMEWORK FOR HOUSES IN MULTIPLE OCCUPATION (Agenda Item 6) Dan Kennedy – Corporate Director for Residents Services, Julia Johnson – Director of Planning and Sustainable Growth, Richard Webb – Director of Community Safety & Enforcement, Stephanie Waterford – Head of Public P rotection & Enforcement and Michelle Greenidge – Private Sector Housing Manager were in attendance to respond to Members’ questions in relation to the report on the Council’s Legal and Policy Framework for Houses in Multiple Occupation. Members asked how successful enforcement action had been in addressing poorly managed Houses in Multiple Occupation (HMOs). Office rs advised that staffing challenges within the private sector housing team had limited the number of major prosecutions or enforcement cases. H owever, it was reported that a number of civil penalties had been issued to problem landlords. It was stated that increased use of civil penalties was anticipated as the team expanded, particularly due to the recruitment of specialist officers with expertise in HMO enforcement. Members heard that, from 1 May, the introduction of the Renters’ Rights Act placed a statu tory duty on the Council to enforce, rather than rely on informal approaches, and that a significant increase in civil penalties was therefore expected. The Committee enquired whether there was a defined timescale within which complaints had to be respond ed to. It was explained that response times depended on the nature of the complaint. Timeframes of between 7 and 21 days were generally applied, although urgent matters such as the absence of heating or hot water were expected to be resolved within 48 hour s. Issues such as damp and mould were stated to require inspections and could therefore take longer to resolve. A further question was raised regarding apparent inconsistencies within the report, which stated both that HMOs were dispersed across all wards and that there were notable concentrations in central, western and southern areas. Clarification was sought as to the policy premise being applied, and whether figures such as the estimate that 30% of HMOs contained serious hazards were based on modelling or inspection data. In response, it was confirmed that the comments were drawn from a tenure assessment and Borough -wide modelling, which iden tified higher concentrations in certain areas, but also confirmed the presence of HMOs across the whole Borough. It was stated that this evidence supported the application of additional licensing across the entire Borough. Officers further confirmed that the data on housing conditions was modelled using factors such as property age and size and was supported by robus t external research, rather than direct inspection data. Councillors enquired whether the figure of 3,850 anti -social behaviour (ASB) incident s linked to HMOs related only to registered HMOs and whether any of these properties had been used for Council pl acements. Officers responded that the figure had been taken directly from the Council’s ASB service data and complaints records, rather than modelling. It was stated that the data did not drill down to the level of identifying tenant status or Council placements. Members asked how cases would be prioritised in practice, given the anticipated increase in regulatory scope and finite capacity. It w as explained that responsibilities within the service had been separated, with distinct HMO and disrepair teams established. It was stated that disrepair officers would focus on complaint investigations, inspections and formal enforcement, while HMO officers would primarily manage regulatory functions, with some overlap into enforcement where necessary. The Committe e sought further clarification as to when measurable improvements in housing conditions and neighbourhood impacts were expected to be seen. Off icers advised that some impacts would be immediate, particularly where enforcement action was required, but that broader change would occur over a longer period. On the planning side, it was reported that since the introduction of Article 4 directions, 35 applications for small HMOs had been received, of which approximately 73% of determined applications had been refused. It was explained that these properties would previously have benefited from permitted development rights, demonstrating the policy’s impa ct. Officers also highlighted the deterrent effect of the new regime and advised that longer -term improvements wo uld be evidenced through future housing tenure surveys, which were undertaken every four to five years. A question was then asked regarding licensing timescales, noting that affected landlords were expected to apply between May and August, and querying ho w quickly applications would be determined. It was confirmed that no enforcement action would be taken while an application was in progress. It was explained that applications received within the designated period were expected to be determined within approximately three to six months. Officers further advised that a taskforce had been established to identify and investigate properties where no application had been submitted by the August deadline, supported by mechanisms for public reporting. A question was raised on whether intelligence gathered from neighbours would lead to random or scheduled visits, or to surveillance activity. Officers conf irmed that intelligence-led visits could be undertaken and that such approaches were used by other authorities, a lthough staffing levels had previously limited this work. It was clarified that the use of surveillance powers by local authorities was highly restricted and not routinely undertaken, with intelligence instead being gathered through community engagement and complaint data. Councillors enquired whether refused planning applications related to retrospective or new HMOs, and whether enforcement act ion would follow refusals of retrospective applications. It was confirmed that some retrospective applications ha d been identified and that internal processes ensured these cases were automatically referred to the enforcement team. In response to further questions from the Committee, it was explained that forthcoming changes under the Renters’ Rights Act, including the ban on no -fault evictions, could make it more difficult for landlords to address problematic tenant behaviour, potentially impacting neighb ours. It was acknowledged that despite strengthened tools through Article 4, additional licensing and workforce e xpansion, challenging cases would remain, particularly where tenant behaviour was linked to wider issues. It was stated that such cases would require joint working between housing enforcement, landlords and anti-social behaviour services. The Chair thanke d Members for their questions and officers for their work, noting that enforcement activity appeared to be moving in the right direction and of fered reassurance to residents. Officers were commended for the progress made, particularly in comparison with other authorities that had scaled back similar schemes. RESOLVED: That the Select Committee: 1. Noted the information provided on housing tenure and HMOs in the Borough and the legal and policy framework applying to HMOs; 2. Noted the implementation of addition al controls on HMOs in the Borough by the Council; and 3. Asked questions to clarify any matters of interest. 163. SPORT AND PHYSICAL ACTIVITY FOR YOUNG PEOPLE (Agenda Item 7) Priscilla Simpson – Sport & Physical Activity Team Manager, Mekay a Gittens – Sports & Physical Activity Officer and Kim Truelove – Senior Officer – Sport & Physical Activity were in attendance to respond to Members’ questions in relation to the Sport and Physical Activity for Young People report. Members made a propos al following the recent Planning Committee approval of the new Hillingdon Outdoor Activity Centre (HOAC). It was suggested that consideration be given to introducing a Hillingdon resident discount, potentially targeted at children or residents more broadly, to encourage greater participation in outdoor activities once the Centre became operational. Officers welcomed the suggestion and advised that the site had previously been visited in anticipation of positive developments. It was confirmed that the proposal would be taken away for consideration. Councillors enquired why physical activity and inactivity rates over recent academic years had not i mproved and what challenges were being faced. Officers advised that the impact of COVID -19, particularly on young people, had been a significant factor and that the local data broadly reflected regional and national trends. It was explained that disruption during formative years had affected different age groups differently and that a period of catch-up was required. Officers noted positively that girls’ activity levels were closely aligning with London trends. It was stated that schools had been making strong efforts to promote activity through initiatives such as the Daily Mile, enhanced physical education provision , competitive sport, the London Youth Games and events such as the mini -marathon. It was noted that improvements depended on confidence, physical literacy and wider parental engagement, and that provision was being designed to be free, accessible and located within communities. In response to further questions from the Committee regarding London Youth Games participation, officers confirmed that there had not been a drop in participation, citing attendance figures for trials and training. It was explained that minor reductions were attributable to the inability to enter certain sports, such as sailing, due to external facility issues. Overall, it was reported that participation levels had increased and that efforts were being made to engage young people not already involved in club sport, including those with special educational needs and disabilities, by promoting trials and training as entry points rather than focusing solely on competitive pathways. Members expressed concern that the report made limited reference to Better and GLL, given the Borough’s significant investment in leisure facilities, including the athletics track and the Platinum Jubilee Leisure Centre. It was questioned why these assets were not being utilised more fully and whether informal , free initiatives could be introduced to encourage family participation. Officers agreed that this was a timely observation and advised that d iscussions with GLL were planned to maximise the use of facilities, particularly the new leisure centre. It was e xplained that existing engagement had focused on pitches and halls, alongside provision for disabled children and young people. Officers acknowledged cost implications and advised that future priorities included co -designing programmes with GLL to strength en community-based provision and better integration of resources. Further concerns were raised regarding the availability of GLL community gra nts and the potential to expand initiatives beyond the Daily Mile, such as a comparable swimming initiative. Offi cers advised that existing athlete grant schemes were already promoted to clubs and that links had been established between London Youth Games celebrations and GLL’s grant programme. It was stated that national initiatives were promoted where available and that GLL had appointed a new community engagement officer, with whom closer working arrangements were developing. Councillors asked how Activ e Lives data was used and how it influenced service and funding decisions. In response, it was explained that par ticipation in the Active Lives survey was voluntary and that it was the only standardised national measure available for children, young people and adults. It was outlined that this Sport England led survey captured self -reported activity, engagement and w ellbeing data and produced borough-level headline outputs . Officers advised that the data was used to monitor trends rather than allocate fundi ng directly and that schools retained discretion over how data informed use of Sport Pupil Premium and Healthy Sc hools London priorities. It was emphasised that the data indicated the need to do more and informed closer working with schools, school games organisers and the leisure operator, while ensuring provision remained local, free and accessible. Councillors suggested extending promotion of physical activity beyond schools to GP surgeries, through information displays or materials highlighting local o pportunities. Officers welcomed the suggestion and advised that an “active practice” model had previously been tr ialled with some GP practices, dependent on staff engagement and understanding of the role of physical activity in managing long -term conditions. It was confirmed that several GP practices had recently approached the Council, enabling tailored, locality-based information to be developed, and that this approach aligned with integrated neighbourhood working with health partners. An additional sugg estion was made to explore potential funding support through Heathrow Airport Limited’s community funding schemes to address barriers to participation, particularly for children, possibly in partnership with GLL. Officers confirmed that discussions with other partners would be progressed. Members enquired how far public health had been embedded across all policy are as and what improvements were needed. It was explained that public health was delivered through partnership and co -production across council se rvices and health colleagues, focusing on wider determinants such as housing and education, as well as with Children’s Social Care and Adult Social Care and health. It was stated that prevention and early intervention for long -term conditions remained central, that leadership within public health reinforced this approach, and that further strengthening of cross -council collaboration was under discussion. The Committee sought further clarification regarding the continued availability of the GP referral scheme. It was confirmed that the scheme remained in place through GLL under their “Healthwise” offer. Officers advised that this was focused on adults and that the criteria could be explored with GLL as part of forthcoming discussions, noting a positive shift within GLL towards community-focused provision. Concerns were raised about reduced ticket uptake for Fiesta eve nts, with a suggestion that traditional advertising methods were no longer effective for young people. Officers advised that responsibility for this programme sat with Youth Services and undertook to redirect the feedback accordingly. Members asked whethe r parents could be encouraged through schools to engage in physical activity with their children. In response, it was advised that initiatives such as the Daily Mile had been used to engage schools, children and parents together through incentive schemes and challenges, which had demonstrated positive impacts on family conversations about health. It was reported that Junior Parkrun and programmes such as Free Parks Tennis had been introduced to provide free, structured community activities encouraging family participation, and that these approaches were intended to be expanded. Members were informed that the mini -marathon was scheduled to take place on the forthcoming Saturday, with participation from under -12, under -13, under -15 and under-18 age groups. It was highlighted that this would be the first experience of a major event for the under-12 participants, and Members were encouraged to follow the event. It was further reported that Hillingdon had achieved a top -six position nationally, with representation across every school. It was explained that the event comprised an elite-level race followed by participation from schools nationwide, within which Hillingdon had performed particularly strongly. Members were thanked for their engagement, and officers we re commended for their passion and commitment, which was noted as consistently evident during their attendance. RESOLVED: That the Select Committee: 1. Noted the provision of current delivery within the Council’s Public Health team; and 2. Noted the Public Hea lth review of the sport and physical activity model that uses a whole systems approach to programme delivery. 164. UPDATE ON HOMELESS PREVENTION REVIEW (Agenda Item 8) Dan Kennedy – Corporate Director of Residents’ Services, Adam Stephens on – Assistant Director – Housing Needs & Homelessness and Debby Weller – Head of Housing Strategy & Policy were in attendance to respond to Me mbers’ questions in relation to the Homeless Prevention Review update report. Members raised concerns regarding the implementation of the Renters’ Rights Act on 1 May and recent media reporting suggesting that landlords were exiting the private rented sector, potentially increasing pressures on tenants and homelessness services. They asked whether any such impacts had been observed locally and what mitigation measures were in place to address a possible rise in homelessness. In response, o fficers advised that the introduction of the Act had been anticipated for some time and that evictions from the private rented s ector had already been a significant driver of homelessness for a prolonged period. Members heard that, while landlord exit from the market had been widely discussed, the causes were complex and not attributable solely to the legislation. It was reported that nationally there were indications that private sector evictions and property sales were beginning to slow as the Act came into force, and it was hoped that a similar pattern would be seen locally. It was further stated that some properties sold had not necessarily left the private rented sector but had transferred from smaller landlords to more institutional landlords. Officers therefore advised that the situation required continued monitoring but was not considered as severe as initially feared. It was also confirmed that a cross-departmental working group had been established to oversee implementation of the Act, ensure staff awareness of th e changes, and monitor impacts on enforcement and housing services. Members enquired about homelessness preventi on activity and the most common reasons for prevention attempts failing. Officers explained that residents approached the service for a range of reasons and that the principal drivers of homelessness in the Borough included private sector evictions, family exclusion, domestic abuse and households leaving Home Office accommodation. In some circumstances, such as domestic abuse or family exclusion, prevention was not always viable as households were already homeless, and support was instead focused on planned rehousing. In relation to preventing private rented sector evictions, it was stated that prevention could be unsuccessful due to factors such as rental inflation driven by interest rates and wider market pressures, leading to rent levels becoming unafford able. Internal factors, including staff confidence and training, were also identified, with improvements expected through forthcoming service restructuring and training. The Committee welcomed the improved ability to forecast the use of nightly -paid temporary accommodation and asked whether empty Council -owned properties, which were incurring council tax charges, could be better utilised to reduce reliance on bed and breakfast accommodation. It was confirmed that maximising use of all available accommodation was a priority. It was explained that some Council -owned properties required significant refurbishment before use, while others formed part of regeneration or disposal programmes and could only be used temporarily. Officers advised that opportunities to use such properties as temporary accommodation were taken wherever feasible, subject to condition and safety requirements. Councillors observed that homelessness data should be presented alongside comparative figures from neighbouring boroughs to provide broader context. Officers welcomed the suggestion and agreed to take it into account going forward. Clarification was sought on timescales for improving case management processes and avoiding delays, as referenced in the report. It was explained that pro cessing targets had been introduced for key statutory assessments, supported by training and performance data, and that improvements had already been achieved. It was noted that a new IT system was being implemented and would be configured to support further efficiency improvements. Officers advised that system design work was underway and expected to continue until approximately November, with implementation anticipated in the latter part of the financial year or early in the following year. RESOLVED: That the Select Committee: Noted the progress in implementing the Committee’s recommendations relating to the major Homeless Prevention and Customer Journey Review. 165. FORWARD PLAN (Agenda Item 9) RESOLVED: That the Residents’ Services Sel ect Committee note d the Cabinet Forward Plan. 166. WORK PROGRAMME (Agenda Item 10) Members noted with regret the announcemen t that former Councillor Alan Chapman had passed away. It was recorded that condolences and sympathies were exten ded to his family, recognising his long service as an Elected Member. The Chair paid tribute to Councillor Chapman, describing him as a hard -working and diligent Councillor who had worked constructively on a cross -party basis and was widely respected by both Members and officers. It was stated that formal tributes would be arranged in accordance with protocol, and that he remained in the thought s of the wider Hillingdon family. Before concluding, the Chair thanked Members for their work over the past year and expressed appreciation to officers for their attendance and support. Particular thanks were given to Liz Penny, Democratic Services Officer, for her diligence and professionalism in supporting the Committee, especially in managing complex agendas, changes to Committee business, and responding promptly to Members. RESOLVED: That the Residents’ Services Select Committee note d the Work Programme. The meeting, which commenced at 7.00 pm, closed at 8.15 pm. These are the minutes of the above meeting. For more information on any of the resolutions please contact Liz Penny, Democratic Services Officer on democratic@hillingdon.gov.uk. Circulation of these m inutes is to Councillors, officers, the press and members of the public.

Minutes RESIDENTS' SERVICES SELECT COMMITTEE 14 May 2026 Meeting held at Council Chamber - Civic Centre, High Street, Uxbridge UB8 1UW Committee Members Present: Councillors Peter Smallwood (Chair), Kamal Preet Kaur (Labour Lead), Daniel Singham (Vice-Chair), Tommy Balaam, Navnit Dhesi and Riley Russell 167. ELECTION OF CHAIR (Agenda Item 1) RESOLVED: That Councillor Peter Smallwood OBE be elected as Chair of the Residents’ Services Select Committee for the 2026/2027 municipal year. 168. ELECTION OF VICE-CHAIR (Agenda Item 2) RESOLVED: That Councillor Daniel Singham be elected as Vice-Chair of the Residents’ Services Select Committee for the 2026/2027 municipal year. The meeting, which commenced at 21:00, closed at 21:10. These are the minutes of the above meeting. For more information on any of the resolutions please contact Liz Penny, Democratic Services Officer on epenny@hillingdon.gov.uk. Circulation of these minutes is to Councillors, officers, the press and members of the public.

Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public INTRODUCTION TO OVERVIEW & SCRUTINY IN HILLINGDON Committee name Residents’ Services Select Committee Officer reporting Mark Braddock, Statutory Scrutiny Officer Papers with report Appendix A – List of previous Policy Reviews Appendix B – Scrutiny Call-in App Guidance Appendix C – Chapter 6 – Constitution HEADLINES As a councillor, you have been elected by your residents because you will represent them in ensuring the Council provides the services they need, to the standard they expect. By understanding their needs, councillors who sit on select committees can bring a different and independent perspective to the governance and policy -making processes of the Council, which can help drive improvement and positive change in local services. This introductory report provides Committee Members with information about: 1. The role of select committees and overview & scrutiny in Hillingdon; 2. How the select committees operate and; 3. Scrutiny rules, support and guidance. Note: Democratic Services will give a fuller briefing and presentation after the formal part of the meeting has finished outlining the key information within this report and answer any further questions Members may have. RECOMMENDATION: That the Committee notes the report and seek any clarifications required. The Select Committee’s role What is “overview and scrutiny”? Larger councils are required in law to have more than one overview and scrutiny committee as part of their core governance arrangements. The structure is local choice and most larger councils like Hillingdon, have a number of such committees usually structured around cross-cutting service areas, engaging Councillors (not in the Cabinet) in a variety of activity. Their role is somewhat analogous to that of Select Committees in Parliament, broadly to: 1. Assist in the development of Council policy and the improvement of services and efficiency; 2. Review and evaluate the actions of the executive (i.e. Cabinet / Cabinet Member) before and after decisions are taken; 3. Have the power to make reports and recommendations on such matters and; 4. Scrutinise local health services and crime and disorder (if in a committee’s remit). Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public As set out in statutory scrutiny guidance, issued in 2019 and updated 2024, the principles of effective overview and scrutiny are to: • provide constructive ‘critical friend’ challenge • amplify the voices and concerns of the public • be led by independent* people who take responsibility for their role • drive improvement in public services *relating to combined authorities where the chair is independent Stressed in this guidance, is that “All members and officers should recognise and appreciate the importance and legitimacy the scrutiny function is afforded by the law. It was created to act as a check and balance on the executive and is a statutory requirement for all councils operating executive arrangements and for all combined authorities and combined county authorities.” The guidance adds that “Scrutiny committee members have a unique legitimacy derived from their being democratically elected councillors in the first instance. The insights that they can bring by having this close connection to local people are part of what gives scrutiny its value.” In Hillingdon, this important overview and scrutiny work is undertaken through 3 select committees and the Audit, Finance & Performance Committee (when in a scrutiny session) , who each undertake a wide range of work in support of the above roles. This is demonstrated through the Annual Report to Full Council listed in Appendix A. Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public How overview and scrutiny in Hillingdon is arranged Following the Council’s AGM on 14 May 2026, overview and scrutiny arrangements are as set out below, with remits aligned neatly to the relevant Cabinet Member portfolios and Officer Directorates. This alignment is important, as it secures an accountable framework to the Council’s governance arrangements. The Children, Families, Health & Care Select Committee has established a Corporate Parenting Panel to undertake development activity with Children in the Council’s Care / Care Leavers, who also attend such meetings . Here, Councillors listen to their view and propose changes where required. Select Committee Chairs may, on an exceptional basis, agree a single review panel to undertake, for example, a cross-cutting policy review, reporting back to a Select Committee. What are the general responsibilities of select committees? All committees have general responsibilities, which they undertake on a regular basis, and are built into each of their multi-year work programmes. These are: 1) Monitoring the Cabinet Forward Plan, which lists future reports for decision to the Cabinet and Cabinet Members over the coming months and year; 2) Post-decision scrutiny - this is the statutory call-in procedure, which can be exercised up to 5 working days after a Cabinet or Cabinet Member decision is made, should the committee agree via a majority to do this (further guidance below); 3) Undertaking the statutory external scrutiny of local public agencies, e.g. Safer Hillingdon Partnership, Police, Fire Brigade, NHS, Health services etc… ( if in Terms of Reference) 4) May undertake a review into past Cabinet or Cabinet Member decisions taken, e.g. after 6 months to check their implementation; 5) Undertake in-depth or single meeting policy reviews on topics within their remit to improve Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public services and recommend changes to the decision-making Cabinet – this is a substantial area of committee activity and explained further below in this report. 6) Monitor the implementation of previous committee policy reviews , which have been approved by the Cabinet. A list of recent reviews is set out in Appendix A; 7) Help shape key policy framework documents before they go to Cabinet and full Council for final approval, e.g. Local Plan, Housing Strategy, Licensing Policies; 8) Receive information reports on specific areas within their remit, and may undertake site visits or other activities as part of their work; 9) May exercise the statutory “Councillor Call for Action” (mechanism of last resort) which has not yet been used in Hillingdon given the current petition scheme largely deals with such matters. Budget and performance scrutiny During 2025/26, all Select Committees received regular budget and performance reports. Following a decision of Full Council on 14 May 2026, this approach has been updated to strengthen oversight, reduce duplication and enable more focused scrutiny. The key change is where the routine reporting sits. The regular cycle of finance and performance reports via Cabinet is now considered by the Audit, Finance & Performance Committee, which acts as the Council’s lead body for finance and performance oversight. On behalf of all Select Committees, it reviews these reports, considers Cabinet’s annual draft budget proposals, and maintains a council -wide view of value for money and service delivery. It will also share any significant issues with the relevant Select Committee where more detailed, service-level scrutiny is needed. This relationship works both ways. Select Committees continue to scrutinise finance and performance within their service areas as part of their reviews, and can raise issues, highlight risks, or feed their views into the Audit, Finance & Performance Committee to inform its work and the Council’s wider financial oversight. In simple terms, the previous routine reporting cycle after Cabinet now sits with one committee, but with a clear and active dialogue between all committees. All reports remain publicly available to support transparency and informed, joined-up scrutiny. Remit of this Select Committee This Committee’s specific Terms of Reference are set out below, as per the Council’s Constitution. They set the parameters (Cabinet Member portfolios and service areas) in which the Committee can undertake reviews, monitor, request reports from and provide input to Cabinet on matters, as per its general responsibilities above: Cabinet Portfolios Officer Directorates Service Areas Residents Services Residents Services Green Spaces Crematorium Services Waste Services Highways (incl. Highways strategic assessment & safety, Highways Policy and infrastructure Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public including EV) Transportation (incl. road safety, traffic management and parking management schemes) Car Park operations, street parking Fleet Management Library Services Leisure Services Theatres, Museums & Cultural Services Adult Social Care & Health Mortuary Community, Environment & Enforcement Residents Services Climate Action / Air Quality Flooding & watercourses Environmental Projects Planning Enforcement Community Safety & Cohesion CCTV Anti-Social Behaviour Street Scene Enforcement Trading Standards, Environmental Health & Licensing (incl. Safety of Sports Grounds) Imported Food Office Parking Enforcement Emergency Response Strategic Climate Action Plan (cross-cutting) Voluntary Sector (cross-cutting) Corporate Services, Digital & Transformation Resident Experience (cross-cutting) STATUTORY COMMITTEE Statutory Crime and Disorder Scrutiny This Committee will act as a Crime and Disorder Committee as defined in the Crime and Disorder (Overview and Scrutiny) Regulations 2009 and carry out the bi-annual scrutiny of decisions made, or other action taken, in connection with the discharge by the responsible authorities of their crime and disorder functions. Duty of partners to attend and provide information The Crime and Disorder (Overview and Scrutiny) Regulations 2009 permits this Select Committee to make a request in writing for Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public information to bodies who form the local Crime and Disorder Reduction Partnership (Safer Hillingdon Partnership), which includes the Police. The Committee should scrutinise the work of the partnership at least once a year and may also require the attendance before it of an officer or employee of a responsible authority or of a co-operating person or body in order to answer questions. The Committee may not require a person to attend unless reasonable notice of the intended date of attendance has been given to that person. Statutory Crime and Disorder Scrutiny As shown above, this Committee will act as a Crime and Disorder Committee as defined in the Crime and Disorder (Overview and Scrutiny) Regulations 2009 and carry out the bi -annual scrutiny of decisions made, or other action taken, in connection with the discharge by the responsible authorities of their crime and disorder functions. In practice, this is undertaken currently by a bi-annual review of the Safer Hillingdon Partnership, which includes senior officers from the Metropolitan Police, London Fire Brigade and Probation Service attending to answer questions from Councillors. This role is an important part of local democratic accountability. It provides a structured and public forum where these external agencies - who deliver critical services to residents but are not directly accountable locally - can be challenged, their performance examined, and their decisions explained in an open and transparent setting. Through this process, Councillors are able to represent local concerns, seek assurances on partnership working, and help ensure that these organisations remain responsive to the needs of Hillingdon residents. Cross-cutting topics This Committee will also act as lead select committee on the monitoring and review of the following cross-cutting topics: • Strategic Climate Action Plan • Voluntary Sector • Resident Experience Enforcement As with the changes to Cabinet portfolios, with Cllr Adam Bennett taking the lead on enforcement activity on behalf of the Council, this Committee will also undertake a lead overview and scrutiny role around such enforcement matters. General It is important that the Committee remains wholly within its Terms of Reference when undertaking scrutiny activity and Democratic Services can advise further on this if required at meetings, as and when potential items are requested to be looked into by the committee. Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public How committees operate Multi-year work programme The way that each select committee plans their work is via the multi-year work programme, which is on the agenda for every meeting. It’s an important ‘live’ document, as it sets out the programme of activity at each committee meeting. It is developed and steered with the chair and owned by the Committee, who can shape and adapt it, as the time progresses. The work programme will span across municipal years to provide more flexibility in undertaking in-depth reviews, timetabling and reporting of any findings to Cabinet. Also, as there is not a ‘deadline’ of completing reviews within a traditional municipal year, this opens up greater opportunities to engage with witnesses and residents, increasing the value of the C ommittee’s findings. Multi -year work programmes also enable the Committee to better plan ahead for monitoring purposes, e.g., past reviews and update reports on matters at the most suitable time interval. (example work programme) Multi-year work programmes can cover: 1. Policy reviews (which can span months with witness sessions) 2. Regular service / performance reports 3. One off information reports 4. Cabinet Forward Plan 5. Any external scrutiny (if applicable) 6. Past review monitoring 7. Other activity outside meetings, e.g. site visits, informal witness sessions Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public It is important to keep the work programme manageable, and thereby the activity undertaken at each meeting, achievable. For example, ea ch additional information report requested by the Committee will have additional resource implications for council service areas. Good timing is also a factor to enable officers sufficient notice to prepare any information or committee report given competing demands on their service areas. A report later in this agenda sets out a proposed “draft” multi -year work programme that the Committee will update and refine as the months and years progress. Undertaking policy reviews A key role of select committees are to shape and develop policies and deliver improvements to council services. Over the years, committees have undertaken successful in- depth reviews and this has resulted in a number of positive changes locally, with some also affecting policy at a national level. The typical cycle of a more in-depth policy review is as follows: 1. Selection of topic; 2. Scoping and structuring the review; 3. Witness & evidence stage (this is the main activity seeking out evidence); 4. Draft recommendations considered; 5. Final report, with recommendations, approved by Committee; 6. Report referred to Cabinet for consideration and decision; 7. If agreed by Cabinet, monitoring of the approved recommendations at a later date. Some committees opt for quick single meeting reviews where the topic and service area to be scrutinised is very focussed. It is advisable that any review is done one at a time, given resourcing. In undertaking reviews, committees have a lot of tools at their disposal to get the best outcome. This is usually gained from the external witnesses that participate , the evidence and data considered but importantly the voice of users or residents concerned. It is vital for the committee to have both qualitative and quantitative data to support their inquir ies. Committee are also not bound by their formal structure of evening meetings. Site visits, informal meetings and workshops can sometimes be more productive in gathering evidence. Useful things that Councillors themselves can also do in preparation for reviews are: • Prepare your own draft questions for witnesses in advance; • Find out more about any individual or external organisation invited; • Do your own additional research on the topic - you may find something officers don’t! • Use your network of councillors in other local authorities to seek any views; • Talk to residents at surgeries about the review - get their thoughts. Policy reviews will be a matter for a more detailed discussion at the July or September meeting of the committee. However, for information, Appendix A to this report, sets out the previous reviews undertaken by Overview and Scrutiny Committees in Hillingdon over the last 5 year s, so Members can get a flavour of the activity that has taken place. Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Scrutiny call-in procedure One of the statutory roles of Select Committees is to scrutinise decisions made by the Cabinet and Cabinet Members. After a decision is published, it cannot be implemented for five working days. This is known as the scrutiny call-in period. During this five -day period, a Member of the relevant Select Committee may, in exceptional circumstances, request that a decision is called -in for further consideration. If a majority of the Committee supports the request, the decision is formally called- in and cannot be implemented until it has been reconsidered by the original decision-maker. To support this process, a Scrutiny Call-in App was introduced in 2021. The App provides a simple and accessible way for Members to submit a call -in request using either a mobile device or a laptop. All Cabinet and Cabinet Member decisions published by Democratic Services include the relevant select committee for the decision – and a direct link to the App, enabling Members to act quickly should a call-in be required. Further guidance on how to use the App is set out in Appendix B. While the guidance is intentionally comprehensive, the App itself is straightforward to use. Democratic Services will provide user guides for both mobile and laptop access, which will be circulated to all Councillors. It is important to note that some decisions cannot be called- in. These include decisions relating to the budget and policy framework (such as the annual budget), as well as properly designated urgent decisions. Members are expected to use the call -in process responsibly and only where there are clear and substantive grounds for further scrutiny, ensuring that the process is not used unnecessarily or inappropriately. Urgency decisions In exceptional circumstances the Chairs of the relevant select committee have the prerogative to decide to (or not to) waive the 5 working day scrutiny call-in period, where Cabinet or Cabinet Member decisions are deemed urgent and/or where a key decision has not been given notice on the Forward Plan and the Chair agrees that it can be taken urgently. These are called “urgent” or “special urgency” decisions and you will be notified of these by Democratic Services. Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Rules, support and guidance The rules relating to Overview and Scrutiny Appendix C sets out Chapter 6 of the Council’s Constitution. These are the formal rules by which the select committees operate and carry out their responsibilities, and summarised in this report. Members are advised to keep a copy of this for future reference. It is also available on the Council’s website. The Committee’s relationship with Cabinet Select Committees should be a constructive, and where required, critical friend of the Cabinet. Set out at the end of Chapter 6 of the Constitution, is the Protocol on Overview & Scrutiny and Cabinet Relations. This sets out the practical expectations of each party, to ensure an effective relationship that adds value to overview and scrutiny in Hillingdon. Direct officer support to the Committee Primary support will come from Liz Penny , your Clerk to th is Committee and a Democratic Services Officer. Liz will act as the primary link with the Chair, Committee and Council Officers, witnesses and other parties involved in carrying out the planned work. Liz will also lead on research and commissioning information to support the work of the Committee. Additionally, service areas in the Council will be able to offer support, for example, in the execution of any surveys or more in-depth research or statistical information that may be required, if reasonable in nature. As required in law, the Council has appointed a Statutory Scrutiny Officer who will oversee support to all committees and give guidance. Information to select committees Select committees will have access to a wide range of public, internal and possibly confidential information when undertaking their reviews and other scrutiny activity . Select committees also have access to all Cabinet and Cabinet Member reports once published, including all those that are confidential in nature. Any information requests relating to your work, should be directly linked to the committee’s work being undertaken and made via the committee meeting itself , with the committee agreeing to it . Bar the Chair, Members should not contact officers outside the meeting for information relating to their role on the select committee. Usually, the Clerk to the Committee will arrange for that information to either be brought back to a subsequent meeting or circulated around outside the meeting if more desirable. Councillors will need to be aware that there will understandably be some information, under the domain of the Cabinet or Cabinet Member that they will not have automatic access to, unless the Leader of the Council or Cabinet Member permits its release. This will include, for example, briefing notes or draft reports before they are published by Democratic Services. However, as per the Protocol on Overview & S crutiny and Cabinet Relations , good information-sharing between the Committee and Cabinet Member is always encouraged, where feasible. All meetings of the committee are generally in public. Should it be required in exceptional circumstances, select committees can operate in a closed (private) session where the information Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public to be discussed meets the legal test not to disclose such matters to the public. Questioning attendees Council officers will inevitably attend most committee meetings to answer questions about matters on the agenda. Similarly, Cabinet Members may also attend if invited . There are also formal procedures for compelling attendance by senior officers and Cabinet Members, though this has yet to be used in recent times , as people attend willingly . External witnesses and residents will also attend as part of policy reviews. In any questioning, Councillors should take care to ensure this is conducted in a fair and balanced manner and not extend to personal criticism. What select committees cannot do Select committees, by their very nature are ‘non-executive’ in function. What this means, is that committees cannot make formal decisions like the Cabinet or other decision-making bodies of the Council. They also cannot formally instruct officers attending meetings to take a particular course of action or make a decision. Select committees may, however, seek to suggest matters to officers and ultimately can make formal recommendations to decision-makers, namely the Cabinet. Select committees, understandably given their nature, cannot be a mechanism to raise an individual complaint that may have been received from a resident, particularly if it includes personal information. However, anecdotal information gained through a councillors’ insight can be useful to highlight matters when appropriate. It is usual for select committees to discuss more general findings and issues, rather than individual matters. Broadcasting of meetings All Select Committees are broadcast live on the Council’s YouTube channel: Hillingdon London. Whilst meetings are required to be held in person with Councillors present, the Council has the capability for witnesses and external parties to attend virtually and give evidence, if required. Essential reading and references • The Good Scrutiny Guide – Centre for Governance and Scrutiny This expert guide book is recommended for reading, and covers all aspects of scrutiny. • Statutory Scrutiny Guidance 2019 This is the latest guidance issued by the Government on how overview and scrutiny should operate. The Council considered this in full at its meeting in September 2019. Updated here in 2024. • Councillors’ Work Book on Scrutiny This Local Government Association guide, whilst prepared before the above statutory guidance was issued, is still relevant and has been designed as a learning aid for elected councillors, whether you have been a councillor for some time, or whether you have been elected more recently. • Select Committee’s Annual Report 2025/26 – showing the breadth of activity over the last year and a useful guide as to what the committees do. BACKGROUND PAPERS Council Constitution Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Appendix A - List of recent relevant policy reviews List below shows only those policy reviews relevant to this committee’s revised remit over the last 5 years. All reviews and their recommendations were approved by Cabinet and relevant committees have monitored their implementation at subsequent meetings. 2024 – Road Safety Activities and Initiatives around Schools 2024 - Attaining Best Practice and Value for the Council’s Highways Resurfacing Activities 2023 – Alleygating in Hillingdon 2022 – Electric Vehicles, Infrastructure and Future Policy Development for the Borough 2021 – The Voluntary Sector’s Response to Covid-19 2020 – Review into Littering and Fly-Tipping in Hillingdon Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Appendix B – Scrutiny Call-in App Guidance Below is a summary of the full guidance which will be issued to Councillors on how to use the App, alongside user guides to download / access the App: 1. All Cabinet and Cabinet Member decisions notices clearly identify the relevant Select Committee, and thereby Members of, who can attempt to call-in any decision. Select Committee remits and Council service areas / Cabinet portfolios (who generate the reports based on the decision) are clearly aligned to enable this. 2. The decision notices clearly show the last date and time any call-in request can be made, i.e. which is 5 working days at 5pm after the date the decision notice was published. 3. It can only be a Member of the Select Committee shown on the decision notice that can initiate any call-in request. A Member cannot initiate a call-in on behalf of another select committee membership. 4. The call-in request is done via the Scrutiny call-in App. This ‘App’ can be accessed via a link for a computer or laptop - or downloaded via an App if you have an iPad or mobile device. Details how to do access the App will be provided. 5. The App has a simple online form to complete where you can provide details. 6. Once the online form is submitted, the call-in request is then sent via an automated email to ALL Members on the Select Committee including the Councillor on the committee that initiated it. 7. Councillors do not have to respond to the email, but if they wish to indicate their approval (or rejection) of the request, they will need to click on the link in the email to do so. Importantly, this also applies to the Councillor initiating the call-in request too. 8. Upon a majority of Members indicating their approval via the App (and before the end of the scrutiny call-in period), it then becomes a valid call-in and Democratic Services are automatically alerted via the App. The decision of the Cabinet or Cabinet Member is then put on hold and cannot be implemented. 9. On the App there is a handy “call-in history” section where you can view the status of any current and past call-in requests. Call-ins requests cannot be initiated at formal committee meetings. So, those requests that do not receive a majority are not reported to the Committee. Only those that are valid with a majority of Members approving will then be heard at a Committee meeting as part of the next steps in the scrutiny call-in process. Helpful user guides available to download the App will be circulated separately for: • iPad/mobile • Laptop Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Appendix C – Chapter 6 (Extract from Council Constitution) Audit, Finance & Performance Committee / Select Committee Arrangements The Council has established an Audit, Finance and Performance Committee which performs two distinct roles on behalf of the Council: • Audit and assurance: providing independent assurance on the adequacy and effectiveness of the Council’s governance, risk management and internal control framework, including oversight of internal and external audit, the Annual Governance Statement and the Statement of Accounts. • Overview and scrutiny: undertaking a separate scrutiny role in relation to the Council’s finance, performance and corporate services , including the ability to make reports and recommendations to the Cabinet and Council in line with overview and scrutiny arrangements. In addition to this Committee, the Council has established other Select Committees to discharge overview and scrutiny functions across Cabinet portfolios and services. Collectively, these committees support good governance by: (1) assisting in policy devel opment and service improvement; (2) reviewing Cabinet decisions before and after they are taken; (3) making reports and recommendations; and (4) undertaking statutory external scrutiny where required, including health and crime and disorder scrutiny functions. About these Committees The Council has appointed the following committees to discharge these functions: Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public The Committees will mirror Cabinet Member portfolios and Directorate Structures as far as practicable. The Residents’ Services Select Committee and the Children, Families, Health & Care Select Committee will undertake the statutory external scrutiny functions on crime & disorder and health respectively. Chair of the Committees may jointly agree to establish a Task and Finish Review Panel to undertake detailed reviews. The Children, Families, Health & Care Select Committee will establish a Panel to oversee t he corporate parenting responsibilities of the Council. The terms of reference for each of these Committees and their Panels, where established, are set out in this Chapter. Councillor Membership and attendance The Council will appoint to these committees as it considers appropriate from time to time. Membership will be on a proportional basis to each Select Committee. For the Children, Families, Health & Care Select Committee, membership may also include co-opted Members as set out. All Councillors except Members of the Cabinet and Cabinet Assistants may be Members of a Select Committee. However, no Member may be involved in scrutinising a decision with which he/she has been directly involved or has a prejudicial interest. All Council lors, including Cabinet Members, may attend a Select Committee meeting and address the Chair of that Committee only at his/her discretion. Committee members shall hold office until they resign, are removed from office or their successors are appointed. Co-opted Members & Education Representatives Each Committee shall be entitled to recommend to Council the appointment of permanent non - voting co-optees, or agree as a committee a non-voting co-optee for a limited duration as an advisor to assist with a specific review or work activity, for example, a subject matter expert from the local community. The Children, Families, Health & Care Select Committee shall additionally include in its membership the following Co-opted voting education representatives, where duly appointed or elected: 1) 1 Church of England diocese representative; 2) 1 Roman Catholic diocese representative; and 3) Such other representatives of faiths and denominations as may be appointed by the Council subject to a direction being issued by the Secretary of State. 4) A minimum of 2 and maximum of 5 parent governor representatives elected by parents. Education representatives may only vote on matters relating to education, whether in respect of schools or wider educational issues, that are on the agenda. They may in addition speak, but not vote, on any other matters within the remit of the committee. All co-opted members of a select committee are bound by the Members and Co-opted Members Code of Conduct as set out in Part 3, Chapter 21. Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Quorum The quorum for the Audit, Finance & Performance Committee will be 3 Members and for other Select Committees shall be 4 Members of the committee. Chair and Vice-Chair The posts of Chair and Vice -Chair of the Committees will be decided by the Membership of that particular committee. Role and Remit General Terms of Reference The Following Terms of Reference are common to the select committees and the Audit, Finance & Performance Committee in discharging its overview and scrutiny function only: 1. To conduct reviews of policy, services or aspects of service which have either been referred by Cabinet, relate to the Cabinet Forward Plan, or have been chosen by the Committee according to the agreed criteria for selecting such reviews; 2. To monitor the performance of the Council services within their remit (including the management of finances and risk), noting the lead role of the Audit, Finance & Performance Committee in this regard. 3. To consider the Forward Plan and comment as appropriate to the decision -maker on Key Decisions which relate to services within their remit (before they are taken by the Cabinet); 4. To review or scrutinise decisions made or actions taken by the Cabinet, a Cabinet Member, a Council Committee or an officer. 5. To make reports and recommendations to the Council, the Leader, the Cabinet, a Select Committees or any other Council Committee arising from the exercise of the preceding terms of reference. 6. To exercise the right set out in this Chapter of the Call -in Procedure Rules and to call- in and recommend for reconsideration any key decisions made but not yet implemented by the Cabinet, a Cabinet Member, a Council Cabinet Sub-Committee or an officer. This would include any key decision that needs further information from the decision-maker to explain why it was taken. 7. In accordance with the Local Government and Public Involvement in Health Act 2007, t o consider ‘Councillor Calls For Action’ (CCfA) submissions. Committees will not investigate individual complaints. Councillor Call for Actions The CCfA is a process designed to help Councillors resolve issues and problems on behalf of their residents, acting as a last resort for people who have been unable to get issues resolved through other means. CCfA should not be regarded merely as a scrutin y process and an issue can only become a CCfA once a Councillor has exhausted all other steps to resolve an issue in his or her ward such as a petition hearing, correspondence with elected Members and officers, questions to Council etc. Whilst CCfA’s may b e submitted by all Councillors on any issue, there are certain exceptions which are: Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public (a) An issue relating to a planning appeal, licensing appeal or where a person has an alternative avenue to resolve an issue (e.g. through an appropriate complaints process) (b) Any matter which is vexatious, discriminatory or not reasonable to be included in the agenda for, or to be discussed at, a meeting of the Select Committee Procedure 1) A Member may submit a CCfA in writing to the Head of Democratic Services who will seek to confirm with the Member concerned if all other potential avenues to resolve the issue in question have been exhausted and that the request does not fall within the exemptions detailed above. I f necessary, the Head of Democratic Services will discuss the matter with the Leader of the Council, the appropriate Cabinet Member and the Chief Whip. 2) If satisfied that the CCfA is valid the Head of Democratic Services will submit the request to the appropriate Committee Chair for inclusion on the agenda for the next meeting of the Select Committees. 3) Relevant officer(s) and / or representatives from partner organisations may be invited to attend and information can be requested from such organisations. 4) Discussion would take place at Committee to explore potential solutions and the item would end with the Committee recommending a course of action to the appropriate body – including detailed financial consequences and budgetary proposals. 5) The process may not necessarily resolve the issue immediately, but the process will act as a spur for Members and officers to work together to jointly develop policies to overcome the problem. Audit, Finance & Performance Committee The Audit, Finance and Performance Committee is established to carry out the Council’s independent audit and assurance function and a distinct overview and scrutiny function in relation to the Council’s finance, performance and corporate services. The Committee will maintain a clear independence and separation between these two distinct roles through its meetings, work programme and agenda structure. Membership will be politically balanced, and determined by the Full Council. Membership will include an independent non-voting Co-opted Member as Chair with relevant financial expertise. The Vice - Chair will come from the majority group. No Cabinet Member shall serve concurrently on the Committee. Audit and assurance functions The Committee’s role is to: • Review and monitor the Council’s audit, governance, risk management framework and the associated control environment, as an independent assurance mechanism; • Review and monitor the Council’s financial and non-financial performance to the extent that it affects the Council’s exposure to risk and/or weakens the control environment; • Oversee the financial reporting process of the Statement of Accounts. Decisions in respect of strategy, policy and service delivery or improvement are reserved to the Cabinet or delegated to Officers. Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Internal Audit 1) Review and approve (but not direct) the Internal Audit Strategy to ensure that it meets the Council's overall strategic direction. 2) Review, approve and monitor (but not direct) Internal Audit’s planned programmes of work, paying particular attention to whether there is sufficient and appropriate coverage. 3) Establish a direct reporting relationship with the Head of Internal Audit and work with the Corporate Management Team to ensure Internal Audit can perform without interference from management and has unrestricted access to the data, records, information, personnel, and physical properties necessary to fulfil the internal audit mandate. 4) Through quarterly Internal Audit summary reports of work done, monitor progress against the Internal Audit Plan and assess whether adequate skills and resou rces are available to provide an effective Internal Audit function. Monitor the main Internal Audit recommendations and consider whether management responses to the recommendations raised are appropriate with due regard to risk, materiality and coverage. 5) Make recommendations to the Leader of the Council and Cabinet Member for Finance on any changes to the Council’s Internal Audit Strategy and plans. 6) Review the Annual Report and Opinion Statement and the level of assurance this provides over the Council’s corporate governance arrangements, risk management framework and system of internal controls. 7) Discuss with the Head of Internal Audit the quality assurance and improvement program and agree the plan and scope of any external quality assessment. Consider reports dealing with the activity, management and performance of internal audit services and approve the Head of Internal Audit’s action plans to address any areas of improvement. 8) To be fully consulted on any recruitment, appointment or dismissal of the Head of Internal Audit and provide input to Corporate Management Team in relation to their reporting lines, and performance evaluation. If necessary, collaborate with Corporate Management Team to establish appropriate safeguards if Head of Internal Audit roles and responsibilities impair, or appear to impair, the internal audit function’s independence. External Audit 9) Receive and consider the External Auditor’s annual letter, relevant reports and the report to those charged with governance. 10) Monitor management action in response to issues raised by External Audit. 11) Receive and consider specific reports as agreed with the External Auditor. 12) Comment on the scope and depth of External Audit work and ensure that it gives value for money, making any recommendations to the Corporate Director of Finance. 13) Be consulted by the Corporate Director of Finance over the appointment of the Council’s External Auditor. 14) Following a request to the Corporate Director of Finance and, subject to the approval of the Leader of the Council or Cabinet Member for Finance, to commission work from External Audit. 15) Monitor arrangements for ensuring effective liaison between Internal Audit and External Audit, in consultation with the Corporate Director of Finance. Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Governance Framework 16) Maintain an overview of the Council’s Constitution in respect of contract procedure rules and financial regulations and, where necessary, bring proposals to the Leader of the Council or the Cabinet for their development. 17) Review any issue referred to it by the Chief Executive, Corporate or Executive Director, any Council body or external assurance providers including inspection agencies. 18) Monitor and review (but not direct) the authority’s risk management arrangements, including regularly reviewing the corporate risk register and seeking assurances that appropriate action is being taken on managing risk. 19) Review and monitor Council strategy and policies on anti-fraud and anti-corruption including the ‘Raising Concerns at Work’ policy making any recommendations on changes to the Leader of the Council and relevant Corporate Director / Chief Operating Officer. 20) Oversee the production of the authority’s Annual Governance Statement and recommend its adoption. 21) Review the Council’s arrangements for corporate governance and make recommendations to the Director of Legal & Governance (Monitoring Officer) and/or Corporate Director of Finance on suggested actions to improve alignment with best practice. 22) Where requested by the Leader of the Council, Cabinet Member for Finance or Corporate Director of Finance, provide recommendations on the Council’s compliance with its own and other published standards and controls. Accounts 23) Review and approve the annual statement of accounts. Specifically, to consider whether appropriate accounting policies have been followed and whether there are concerns arising from financial statements or from the external auditor that need to be brought to the attention of the Council. 24) Consider the external auditor’s report to those charged with governance on issues arising from the external audit of the accounts. Review and reporting 25) In respect of Audit and Assurance functions, to u ndertake an annual independent review of the Committee’s effectiveness and submit an annual report to Council on the activity of the Committee. Formal duty of senior officers to attend for Audit & Assurance purposes Whilst Council officers will invariably attend meetings voluntarily, in fulfilling its role, and should it be required, the Committee may require the Head of Paid Service and/or any senior officer (third tier and above) to attend before it to explain in relation to matters within its remit and it shall be the duty of those persons to attend if so required. Where any senior officer is required to attend the Committee under this provision, the Chair will inform the Head of Democratic Services. The Head of Democratic Services shall inform the officer in writing or by email giving at least 10 working days’ notice of the meeting at which he/she is required to attend. The notice will state the nature of the item on which he/she is required to attend Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public to give account and whether any papers are required to be produced for the Committee. Where the account to be given to the Committee will require the production of a report, then the officer concerned will be given sufficient notice to allow for preparation of that documentation. Where, in exceptional circumstances, the officer is unable to attend on the required date, then the Committee shall, in consultation with the officer, arrange an alternative date for attendance. When calling senior officers under this provision, the Committee will remain bound by the Code of Conduct for Members and Co -opted Members, ensure questioning is conducted in a fair and balanced manner and not of a personal critical nature. Overview and Scrutiny functions 1. To be the lead committee on finance oversight council-wide. 2. On behalf of select committees to receive regular finance, performance and risk reports to monitor council services, budgets and to help ensure value for money, taking into consideration the committee’s independent role as part of its audit and assurance remit. 3. On behalf of select committees, to comment on the Cabinet’s proposed annual budget plans for the Council before final consideration by Cabinet and approval by the full Council; 4. To inform select committees or their respective members of any pertinent finance and performance issues identified through any investigations, which may require further service review by the relevant select committee. 5. To undertake the overview and scrutiny role in relation to the following Cabinet Member portfolio(s) and service areas: Cabinet Portfolios Officer Directorates Service Areas Leader of the Council Chief Executive’s Office Governance Finance Finance Financial Strategy & MTFS Strategic & Operational Finance Financial Management Statutory Accounting, Investments and Pensions All Finance (inc. General Fund, Schools Budget, Revenues and Benefits, Housing Revenue Accounts) Counter Fraud Procurement & Commissioning Internal Audit & Risk Assurance Corporate Services, Digital & Transformation Corporate Services Transformation Cross-cutting Commercialisation Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Corporate Resources & Infrastructure Select Committee To undertake the overview and scrutiny role in relation to the following Cabinet Member portfolio(s) and service areas: Cabinet Portfolios Officer Directorates Service Areas Leader of the Council Chief Executive’s Office Communications & Resident Engagement Residents Services Strategic Property Growth Strategy Inward Investment Business Engagement Heathrow Airport High Speed 2 (HS2) Corporate Services, Digital & Transformation Chief Executive’s Office Democratic Services Human Resource, incl. health and safety Legal Services Corporate Services Business Intelligence & Digital Services Planning, Housing & Property Residents Services Directorate Planning Services (incl. planning policy, building control, planning enforcement, specialist planning & conservation areas) Regeneration (incl. town centres, master planning) Local Plan Building Control & Safety Housing Strategy HRA Delivery Plan Housing Management (incl. tenancy) Homelessness Prevention Rough Sleeper Prevention Private Rented Sector Housing / HMOs Property, incl. Estates & Acquisitions Commercial Leases & Disposals Capital Programme / Major Construction Facilities Management / Security Planned Works and Repairs & Engineering of Housing/Corporate Estate Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Residents Services Select Committee To undertake the overview and scrutiny role in relation to the following Cabinet Member portfolio(s) and service areas: Cabinet Portfolios Officer Directorates Service Areas Residents Services Residents Services Green Spaces Crematorium Services Waste Services Highways (incl. Highways strategic assessment & safety, Highways Policy and infrastructure including EV) Transportation (incl. road safety, traffic management and parking management schemes) Car Park operations, street parking Fleet Management Library Services Leisure Services Theatres, Museums & Cultural Services Adult Social Care & Health Mortuary Community, Environment & Enforcement Residents Services Climate Action / Air Quality Flooding & watercourses Environmental Projects Planning Enforcement Community Safety & Cohesion CCTV Anti-Social Behaviour Street Scene Enforcement Trading Standards, Environmental Health & Licensing (incl. Safety of Sports Grounds) Imported Food Office Parking Enforcement Emergency Response Strategic Climate Action Plan (cross-cutting) Voluntary Sector (cross-cutting) Corporate Services, Digital & Resident Experience (cross-cutting) Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Transformation STATUTORY COMMITTEE Statutory Crime and Disorder Scrutiny This Committee will act as a Crime and Disorder Committee as defined in the Crime and Disorder (Overview and Scrutiny) Regulations 2009 and carry out the bi-annual scrutiny of decisions made, or other action taken, in connection with the discharge by the responsible authorities of their crime and disorder functions. Duty of partners to attend and provide information The Crime and Disorder (Overview and Scrutiny) Regulations 2009 permits this Select Committee to make a request in writing for information to bodies who form the local Crime and Disorder Reduction Partnership (Safer Hillingdon Partnership), which includes the Police. The Committee should scrutinise the work of the partnership at least once a year and may also require the attendance before it of an officer or employee of a responsible authority or of a co-operating person or body in order to answer questions. The Committee may not require a person to attend unless reasonable notice of the intended date of attendance has been given to that person. Children, Families, Health & Care Select Committee To undertake the overview and scrutiny role in relation to the following Cabinet Member portfolio(s) and service areas: Cabinet Portfolios Officer Directorates Service Areas Children, Families, Health & Care Children’s Services Children’s Social Care Children & Families Support Safeguarding, Quality Assurance, Partnerships and Residential Care Education & SEND Prevention & Youth Justice Adult & Community Learning Music Services Adult Social Care & Health Direct Care & Business Deliver Adult Social Work & Transport Health/Public Health Sport & Physical Activity Heathrow Health Control Unit Health Integration Immediate Response Services Adult Safeguarding Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Hospitals & Localities Sustained Support Services Mental Health Residents Services Domestic Abuse Services Services to Asylum Seekers (Cross-Cutting) Older People / Age Friendly Strategy STATUTORY COMMITTEE Statutory Healthy Scrutiny This Committee will also undertake the powers of health scrutiny conferred by the Local Authority (Public Health, Health and Wellbeing Boards and Health Scrutiny) Regulations 2013. It will: • Work closely with the Health & Wellbeing Board & Local HealthWatch in respect of reviewing and scrutinising local health priorities and inequalities. • Respond to any relevant NHS consultations. Duty of partners to attend and provide information The Local Authority (Public Health, Health and Wellbeing Boards and Health Scrutiny) Regulations 2013, imposes duties on ‘responsible persons’ to provide a local authority with such information about the planning, provision and operation of health services in the area of the authority as it may reasonably require to discharge its health scrutiny functions t hrough the Health & Social Care Select Committee. All relevant NHS bodies and health service providers (including GP practices and other primary care providers and any private, independent or third sector providers delivering services under arrangements made by clinical commissioning groups, NHS England or the local authority) have a duty to provide such information. Additionally, Members and employees of a relevant NHS body or relevant health service provider have a duty to attend before a local authority when required by it (provided reasonable notice has been given) to answer questions the local authority believes are necessary to carry out its health scrutiny functions. Further guidance is available from the Department of Health on information requests a nd attendance of individuals at meetings considering health scrutiny. This Select Committee will establish a Panel to support strong oversight of the Council’s corporate parenting responsibilities. The Committee may appoint 3 Members to this Panel based on political balance. Membership may include non -Cabinet Members not on the Committee. The Committee may also appoint relevant Council officers and other external stakeholders to the Panel and agree its chairship and operation. In agreeing its operation, the Committee will provide for the Panel not to be able to establish any other sub-group or body to carry out its responsibilities. Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public Corporate Parenting Panel Terms of Reference as approved by the parent Select Committee The purpose of the Panel is to support the Select Committee in championing corporate parenting across the Council, directly engaging children in the Council’s care and care experienced young people in the democratic and decision-making process, working with them and partners to monitor relevant service and improve outcomes and life chances. Membership will comprise of: Voting Members 3 Elected Members, who be appointed by the Children, Families , Health & Care Select Committee based upon political balance, one of whom to be appointed as Chair. A Vice -Chair may also be appointed. Elected Members do not need to be Members of the parent Committee but cannot be Cabinet Members. 3 named substitutes, appointed by the Select Committee may attend in the absence of the appointed Members of the Panel and that they need not be Members of the parent Committee but cannot be Cabinet Members. Non-voting Members a) Up to 5 Children in Care Council Members (one of whom the Chair or Vice -Chair may ask to assist them informally in chairing a specific meeting).* b) Senior Officer from Children's Services c) Participation Manager d) Assistant Director for Education and Vulnerable Children e) The Local Authority’s designated Looked After Children Nurse or Doctor f) 1 x Foster Carer representative g) Assistant Director for Corporate Parenting and Fostering h) Advisors i) Relevant Council officers, e.g. from Social Care, Early Intervention and Prevention, Housing Service, along with external representatives, e.g. Department for Work and Pensions, may attend relevant Panel meetings as advisors. Council officers should attend the Panel to present any reports to the Panel regarding their service area. *This gives Children in Care Council representatives, in an informal capacity, a unique opportunity to get experience of assisting the Chair or Vice-Chair in the running of the meeting. Meetings and Operation a) The Panel will meet four times a year and in private* b) The Panel will have in place a work programme for its activity. c) The Chair of the Panel, in conjunction with other members, shall agree the dates of the Panel for the ensuing year, where possible. d) The Chair of the Select Committee should authorise any additional meetings that may be required or requested by the Chair of the Panel. e) The Panel will allow themes and agenda topics to be brought to them from the Children in Care Council (CiCC), with themes identified at each meeting. f) The Chair of the Panel will agree agenda items in advance of the meeting. g) The Panel cannot establish any other sub-groups or bodies to carry out its responsibilities. Residents’ Services Select Committee – 10 June 2026 Classification: Part I - Public *Unlike the parent Select Committee, the Panel is not required to operate under statutory procedures outlined in the Local Government Act 1972 and access to information rules do not apply. This allows the Panel to be conducted in a flexible way to suit the requirements of the Members and young people participating in it. Terms of Reference a) To champion the seven corporate parenting principles introduced by the Children and Social Work Act 2017. b) To support the work of the Select Committee overseeing the Council’s corporate parenting responsibilities by providing a strategic overview and monitoring of the statutory services for Looked After Children (LAC) and care experienced young people across th e Borough, reporting back to the Committee on any findings, as appropriate. c) To actively engage young people who are looked after by the Council, along with care experienced young people, in order to ensure they have an opportunity to influence the development of services, participate in the decision-making and democratic process. d) To receive annual reports of the work of the Independent Reviewing Officers, Looked After Children Health Team, Corporate Parenting Service, Virtual School and Fostering and Adoption Service. e) To consider the impact on outcomes for children on other relevant activities linked to Looked After Children and care experienced young people's lived experiences, e.g. emotional wellbeing. f) To undertake any associated activity, review or task as requested by the Select Committee, reporting back to the Committee if directed. g) That through the Chair of the Panel, to advise the Select Committee and Cabinet Member portfolio holder on matters relating to corporate parenting. h) To present the minutes of the Panel to a subsequent meeting of the Select Committee, where the Chair of the Panel, along with any Children in Care Council Members, may attend to update the Committee on the Panel’s work. Task & Finish Review Panels Membership Membership of a Review Panel may include non -Cabinet Members not on the ‘parent’ Committee(s) or co-opted Members. Panel membership will be subject to the usual political balance rules. ‘Review’ Panel Terms of

Residents’ Services Select Committee – 10 June 2026 Part I – Public CABINET FORWARD PLAN Committee name Residents’ Services Select Committee Officer reporting Liz Penny, Democratic Services Papers with report Appendix A – Latest Forward Plan Ward As shown on the Forward Plan HEADLINES To monitor the Cabinet’s latest Forward Plan which sets out key decisions and other decisions to be taken by the Cabinet collectively and Cabinet Members individually over the coming year. The report sets out the actions available to the Committee. RECOMMENDATION That the Committee considers the Cabinet Forward Plan. SUPPORTING INFORMATION The Cabinet Forward Plan is published monthly, usually around the first or second week of each month. It is a rolling document giving the required public notice of future key decisions to be taken. Should a later edition of the Forward Plan be published after this agenda has been circulated, Democratic Services will update the Committee on any new items or changes at the meeting. As part of its Terms of Reference, each Committee should consider the Forward Plan and , if it deems necessary, comment as appropriate to the decision-maker on the items listed which relate to services within its remit. For reference, the Forward Plan helpfully details which committee’s remit covers the relevant future decision item listed. The Committee’s monitoring role of the Forward Plan can be undertaken in a variety of ways , including both pre -decision and post -decision scrutiny of the items listed . The provision of advance information on future items listed (potentially also draft reports) to the Committee in advance will often depend upon a variety of factors including timing or feasibility, and ultimately any such request would rest with the relevant Cabinet Member to decide. However, the 2019 Protocol on Overview & Scrutiny and Cabinet Relations (part of the Hillingdon Constitution) does provide guidance to Cabinet Members to:  Actively support the provision of relevant Council information and other requests from the Committee as part of their work programme;  Where feasible, provide opportunities for committees to provide their input on forthcoming executive reports as set out in the Forward Plan to enable wider pre -decision scrutiny (in addition to those statutorily required to come before committees , i.e. policy framework documents – see para. below). Residents’ Services Select Committee – 10 June 2026 Part I – Public Therefore, in general, the Committee may consider the following actions on specific items listed on the Forward Plan: Committee action When How 1 To provide specific comments to be included in a future Cabinet or Cabinet Member report on matters within its remit. As part of its pre-decision scrutiny role, this would be where the Committee wishes to provide its influence and views on a particular matter within the formal report to the Cabinet or Cabinet Member before the decision is made. This would usually be where the Committee has previously considered a draft report or the topic in detail, or where it considers it has sufficient information already to provide relevant comments to the decision-maker. These would go within the standard section in every Cabinet or Cabinet Member report called “Committee comments”. The Cabinet or Cabinet Member would then consider these as part of any decision they make. 2 To request further information on future reports listed under its remit. As part of its pre-decision scrutiny role, this would be where the Committee wishes to discover more about a matter within its remit that is listed on the Forward Plan. Whilst such advance information can be requested from officers, the Committee should note that information may or may not be available in advance due to various factors, including timescales or the status of the drafting of the report itself and the formulation of final recommendation(s). Ultimately, the provision of any information in advance would be a matter for the Cabinet Member to decide. This would be considered at a subsequent Committee meeting. Alternatively, information could be circulated outside the meeting if reporting timescales require this. Upon the provision of any information, the Committee may then decide to provide specific comments (as per 1 above). 3 To request the Cabinet Member considers providing a draft of the report, if feasible, for the Committee to consider prior to it being considered formally for decision. As part of its pre-decision scrutiny role, this would be where the Committee wishes to provide an early steer or help shape a future report to Cabinet, e.g., on a policy matter. Whilst not the default position, Committees do occasionally receive draft versions of Cabinet reports prior to their formal consideration. The provision of such draft reports in advance may depend upon different factors, e.g., the timings required for that decision. Ultimately any request to see a draft report early would need the approval of the relevant Cabinet Member. Democratic Services would contact the relevant Cabinet Member and Officer upon any such request. If agreed, the draft report would be considered at a subsequent Committee meeting to provide views and feedback to officers before they finalise it for the Cabinet or Cabinet Member. An opportunity to provide specific comments (as per 1 above) is also possible. 4 To identify a forthcoming report that may merit a post- decision review at a later Committee meeting As part of its post-decision scrutiny and broader reviewing role, this would be where the Select Committee may wish to monitor the implementation of a certain Cabinet or Cabinet Member decision listed/taken at a later stage, i.e., to review its effectiveness after a period of 6 months. The Committee should note that this is different to the use of the post-decision scrutiny ‘call-in’ power which seeks to ask the Cabinet or Cabinet Member to formally re-consider a decision up to 5 working days after the decision notice has been issued. This is undertaken via the new Scrutiny Call-in App members of the relevant Committee. The Committee would add the matter to its multi- year work programme after a suitable time has elapsed upon the decision expected to be made by the Cabinet or Cabinet Member. Relevant service areas may be best to advise on the most appropriate time to review the matter once the decision is made. BACKGROUND PAPERS  Protocol on Overview & Scrutiny and Cabinet relations adopted by Council 12 September 2019  Scrutiny Call-in App

Status Consultation / Scrutiny Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Shareholder Committee Full COUNCIL Cabinet Member(s) Responsible Relevant Committee Report Author Corporate Director Responsible Public or Private (with reason) Consultation related to any decision & planned scrutiny committee engagement 133 Procurement of Fleet Vehicles Cabinet will consider the procurement of vehicles for the Council's fleet, to ensure continued front- line service delivery to residents. All 25 June Cllr Wayne Bridges Residents Services Chris Wheeler Dan Kennedy Private (3) 66 Reports from Select Committees A report from the Select Committee into Homelessness and the customer journey All 25 June TBC TBC Democratic Services Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 25 June All All Democratic Services Public 149 Provision of laboratory analysis on behalf of the Imported Food Office (Heathrow Airport) Cabinet will be asked to consider the appointment of supplier to undertake laboratory analysis on incoming food & feed products into the Imported Food Office operating at Heathrow Airport. NEW ITEM 23 July Cllr Adam Bennett Residents Services Sam Doherty Dan Kennedy Private (3) 94 Hillingdon Parking Strategy The Cabinet will consider a Parking Strategy following public consultation. A parking strategy will seek to establish a framework through which the Council will provide a fair, accessible, and sustainable parking service that supports residents, local businesses, and visitors, while contributing to Hillingdon’s wider transport, economic, environmental, and land use goals. All 23 July Cllr Wayne Bridges Residents Services Richard Webb Dan Kennedy Public Public consultation SI Reports from Select Committees Reports, findings and recommendations for consideration by the Cabinet, when referred from the appropriate Committee. All 23 July TBC TBC Democratic Services Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 23 July TBC TBC Democratic Services Public SI Review of Council Constitution The Council may review it's Constitution on a regular basis and may make changes at any Council meeting. The Annual Council meeting in May also provides an opportunity for such reviews at the start of the new Municipal Year, if any changes are required. N/A 9 July 2026 Cllr Steve Tuckwell N/A Lloyd White Public JUNE 2026 Decision-Maker Cabinet Member Lead & Officers AUGUST 2026 1 Status Consultation / Scrutiny Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Shareholder Committee Full COUNCIL Cabinet Member(s) Responsible Relevant Committee Report Author Corporate Director Responsible Public or Private (with reason) Consultation related to any decision & planned scrutiny committee engagement Decision-Maker Cabinet Member Lead & Officers SI Cabinet decisions by the Leader of the Council As there is no Cabinet meeting in August, the Leader of the Council may take decisions on behalf of the Cabinet or key decisions under urgency procedures, if required. Various Cllr Steve Tuckwell TBC Democratic Services Public / Private - TBD Various SI Reports from Select Committees Reports, findings and recommendations for consideration by the Cabinet, when referred from the appropriate Committee. All 17 September TBC TBC Democratic Services Public SI Public Preview of matters to be considered in private A report to Cabinet to provide maximum transparency to residents on the private matters to be considered later in Part 2 of the Cabinet meeting and agenda. TBC 17 September TBC TBC Democratic Services Public SI Urgent Cabinet- level decisions & interim decision- making (including emergency decisions) The Leader of the Council has the necessary authority to make decisions that would otherwise be reserved to the Cabinet, in the absence of a Cabinet meeting or in urgent circumstances. Any such decisions will be published in the usual way and reported to a subsequent Cabinet meeting for ratification. The Leader may also take emergency decisions without notice, which may be ratified at Cabinet later. Various Cabinet Member Decision - date TBC Cllr Steve Tuckwell TBC TBC Public / Private TBC SI Release of Capital Funds The release of all capital monies for capital spend and projects requires formal Member approval over £100k (or may be referred to the Cabinet) TBC Cabinet Member Decision - date TBC Cllr Eddie Lavery TBC various Public but some Private (1,2,3) Corporate Finance SI Petitions about matters under the control of the Cabinet Each month, Cabinet Members will consider a number of petitions received by local residents and decide on future action. Some petitions may be referred to a Petition Hearing where the lead petitioner and ward councillors can have their say directly to the Cabinet Member. These hearings will be scheduled on the Council's meeting calendar. TBC Cabinet Member Decision - date TBC All TBC Democratic Services Public SI Local Safety Schemes and Parking Revenue Account funded schemes To consider such local safety and road schemes, often following a petition that has been considered and to decide on future action. TBC Cabinet Member Decision - date TBC Cllr Wayne Bridges Residents Services Steve Austin Public Traffic Liaison Group SI Pedestrian Crossings To approve schemes to provide road crossing facilities. TBC Cabinet Member Decision - date TBC Cllr Wayne Bridges Residents Services Steve Austin Public SEPTEMBER 2026 Schedule of Individual Cabinet Member Decisions that may be taken each month (standard items non key-decisions) 2 Status Consultation / Scrutiny Ref Business Item Further information Ward(s) NEW ITEM CABINET meeting Cabinet Member Shareholder Committee Full COUNCIL Cabinet Member(s) Responsible Relevant Committee Report Author Corporate Director Responsible Public or Private (with reason) Consultation related to any decision & planned scrutiny committee engagement Decision-Maker Cabinet Member Lead & Officers SI To approve compensation payments To approve compensation payments in relation to any complaint to the Council in excess of £1000. n/a Cabinet Member Decision - date TBC All TBC various Private (1,2,3) SI Transport - Local Implementation Programme To agree Transport for London related Local Implementation Programme schemes for the public realm, parking, road safety, school travel, walking, cycling etc... TBC Cabinet Member Decision - date TBC Cllr Wayne Bridges Residents Services Steve Austin / Alan Tilly / Sophie Wilmot Public SI All Delegated Decisions by Cabinet to Cabinet Members, including tender and property decisions Where previously delegated by Cabinet, to make any necessary decisions, accept tenders, bids and authorise property decisions / transactions in accordance with the Constitution. TBC Cabinet Member Decision - date TBC All TBC various Public / Private (1,2,3) SI Chrysalis Programme of Environmental Improvements The Cabinet Member will be asked to consider the approval of projects under this initiative. Various Cabinet Member Decision - date TBC Cllr Adam Bennett Residents Services Neil O'Connor Public SI External funding bids To authorise the making of bids for external funding where there is no requirement for a financial commitment from the Council. n/a Cabinet Member Decision - date TBC All TBC various Public SI Response to key consultations that may impact upon the Borough A standard item to capture any emerging consultations from Government, the GLA or other public bodies and institutions that will impact upon the Borough. Where the deadline to respond cannot be met by the date of the Cabinet meeting, the Constitution allows the Cabinet Member to sign-off the response. TBC Cabinet Member Decision - date TBC All TBC various Public SI = Standard Item that may be considered each month/regularly The Cabinet's Forward Plan is an official document by the London Borough of Hillingdon, UK 3

Residents’ Services Select Committee – 10 June 2026 Classification: Public WORK PROGRAMME Committee name Residents’ Services Select Committee Officer reporting Liz Penny, Democratic Services Officer Papers with report Appendix A – Work Programme Ward All HEADLINES To enable the Committee to note future meeting dates and to forward plan its work for the current municipal year. RECOMMENDATION: That the Residents’ Services Select Committee considers the Work Programme report and agrees any amendments. SUPPORTING INFORMATION 1. The Committee's meetings will start at 7pm and the witnesses attending each of the meetings may include representatives from external organisations, some of whom travel from outside of the Borough. Forthcoming meeting dates are as follows: Meeting Date Room 10 June 2026 CR5 7 July 2026 CR5 9 September 2026 CR6 25 November 2026 CR5 19 January 2027 CR5 18 February 2027 CR5 18 March 2027 CR5 21 April 2027 CR5 Site Visits Members of the Residents’ Services Select Committee plan to undertake a number of site visits over the course of the municipal year including a planned visit to the Council’s CCTV control room on Wednesday 17 June. Implications on related Council policies The role of the Select Committees is to make recommendations on service changes and improvements to the Cabinet, who are responsible for the Council’s policy and direction. Residents’ Services Select Committee – 10 June 2026 Classification: Public How this report benefits Hillingdon residents Select Committees directly engage residents in developing policy proposals and recommendations to Cabinet - as such, Committees seek to improve the way the Council provides services to residents. Financial Implications None at this stage. Legal Implications None at this stage. BACKGROUND PAPERS Nil.

MULTI-YEAR WORK PROGRAMME 2026 - 2030 2026/27 Officers May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr 10 7 9 25 19 18 18 21 Review: tbc Policy Review Discussion and Guidance X Topic selection / scoping stage X Witness / evidence / consultation stage X X Findings, conclusions and recommendations Final review report agreement Target Cabinet Reporting Regular service & performance monitoring NB Complaints report not coming to my SC Infrastructure Funding Statement Update - November (comments for Cabinet in Dec) Julia J / A Tebbutt X Strategic Climate Action Plan progress report Ian Thynne X Cabinet Forward Plan Monthly Monitoring DS X X X X X X X X Parking Annual Report Richard Webb X Review of Draft 2027/28 Budget Matt Davies / Ceri / Nish X Minutes of the AGM DS X One-off information items Introduction to Scrutiny DS X Service Briefing RW / JJ / Chris W / Carlos M / Fiona Sweet X Graffiti Removal RW X Environmental Enforcement Contract - APCOA RW X West London Waste Plan (Council paper) Gavin P / Eliz Bun Woodwd X Woodland Management Jordan Groves (plus Mark Morgan - external) X Update on Hillingdon Cycle Strategy Sophie Wilmot X Fleet Management Chris Wheeler X Update on Community Safety Strategy RW X Emergency Response Kirsty Newham X CCTV Service RW X Platinum Jubilee Leisure Centre - resident experience Nicky McDermott X Residents' Associations X Voluntary Sector X Crime & Disorder - Statutory Scrutiny (themed) Safer Hillingdon Partnership Performance (plus British Transport Police annually) X X Past review delivery EV Infrastructure Strategy - Public Safety & Transport SC review update Rob Thabrew X Road Safety review update X Report deadline 29-May-26 26-Jun-26 28-Aug-26 13-Nov-26 08-Jan-27 08-Feb-26 08-Mar-26 09-Apr-26 Agenda publication date 02-Jun-26 29-Jun-26 01-Sep-26 17-Nov-26 11-Jan-27 10-Feb-26 10-Mar-26 13-Apr-26 Ideas for Committee Site Visits - all tbc CCTV room Harmondsworth Barn - Fiona Sweet Manor Farm Heritage Site (plus library) - Fiona Sweet Battle of Britain Bunker - Fiona Sweet Eastcote House Gardens (meet volunteers) - Fiona Sweet Woodlands Visit (Ruislip Woods and Woodlands Centre) - Jordan Groves Residents' Services Select Committee Tower blocks (ASB) Green spaces with high incidents of ASB to explore better lighting / CCTV A high street (ASB) Cranford Park - Fiona Sweet Southlands Art Centre - Fiona Sweet Enforcement visit Waste and Refuse - 2027/28 Volunteer Groups